Brookdale Sylvan Ranch is a residential care home for the elderly (RCFE) in Citrus Heights, Sacramento County, California — state license #347003712, licensed for 56 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 23 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 13, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 27 times and filed 23 documents. The most recent is a complaint investigation report, dated July 13, 2026.
The state's published file for this home includes 12 documents with transcribed findings, dated April 5, 2023 to April 1, 2026. 12 of the 12 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (5), “Unsubstantiated” (6). 12 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 12 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 13, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 26, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 1, 2026Unfounded
Allegation investigated: Staff do not provide adequate food service Staff do not keep the facility clean and sanitary Staff are not adequately trained to meet the needs of residents in care
Licensed Program Analyst (LPA) Cassandra Mikkelson arrived at the facility unannounced and met with Jerilyn Purol to deliver findings for the above complaint allegation. During the investigation, LPA conducted interviews, conducted a tour of the facility, and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: *** Report continued on 9099-C*** Unfoundedthe state’s words, verbatim · CDSS document, Apr 1, 2026 · control 59-AS-20260318112934
Apr 1, 2026Unfounded
Allegation investigated: Staff are not seeking medical attention for residents Staff are not preventing the spread of scabies
Licensed Program Analyst (LPA) Cassandra Mikkelson arrived at the facility unannounced and met with Jerilyn Purol to open and deliver findings for the above complaint allegation. During the investigation, LPA conducted interviews, conducted a tour of the facility, and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: *** Report continued on 9099-C*** Unfoundedthe state’s words, verbatim · CDSS document, Apr 1, 2026 · control 59-AS-20260323100105
Mar 17, 2026Unfounded
Allegation investigated: Licensee is not following infection control requirements Licensee is not preventing the spread of scabies
Licensed Program Analyst (LPA) Cassandra Mikkelson arrived at the facility unannounced and met with Executive Director Jerilyn Purol to deliver findings for the above complaint allegation. During the investigation, LPA conducted interviews, conducted a tour of the facility, and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: *** Report continued on 9099-C*** Unfoundedthe state’s words, verbatim · CDSS document, Mar 17, 2026 · control 59-AS-20260224144459
Feb 18, 2026Unfounded
Allegation investigated: Staff do not ensure that resident's incontinence care needs are met Staff handled resident in a rough manner, resulting in resident sustaining an injury Staff do not observe residents for change in condition Staff do not serve residents food of good quality Staff inappropriately spoke to resident
On 02/18/2026, Licensing Program Analyst (LPA) Cassandra Mikkelson arrived at the facility unannounced to deliver final findings to a complaint Community Care Licensing (CCL) received on 10/31/2025. LPA met with Executive Director and explained the purpose of the visit. During the course of the investigation, the Department conducted interviews and walked through the facility Please continue to LIC9099C… Unfoundedthe state’s words, verbatim · CDSS document, Feb 18, 2026 · control 59-AS-20251031103518
Sep 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 3, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 19, 2025Unsubstantiated
Allegation investigated: Staff does not administer residents medication as prescribed Lack of care and supervision resulting in residents sustaining multiple falls Facility is not following food preparation safety procedures Staff serve expired and spoiled food to residents in care
On 02/19/2025, Licensing Program Analyst (LPA) Cheyenne Ratajczak and Licesnsing Program Manager (LPA) Laura Munoz arrived at the facility unannounced to deliver final findings for a complaint Community Care Licensing (CCL) received on 05/16/2024. LPA and LPM met with Executive Director (ED) Jerilyn Purol and explained the purpose of the visit. During the course of the investigation, the Department conducted interviews and obtained pertinent documents relevant to the complaint investigation. Please continue to LIC09099... Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 19, 2025 · control 59-AS-20240516125100
Sep 12, 2024Unsubstantiated
Allegation investigated: Resident sustained unexplained bruising while in care
On 09/12/24, Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to deliver findings regarding a complaint the Department received on 06/18/24. LPA met with Executive Director (ED),Jerilyn Purol and explained the purpose of the visit. During the course of the investigation, the Department conducted interviews and obtained pertinent documents relevant to the complaint investigation. Please continue to LIC9099C… Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 12, 2024 · control 59-AS-20240618084515
May 15, 2024Substantiated
Allegation investigated: Staff did not dispense resident’s medication(s) as prescribed.
On 05/15/24, Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to deliver final findings to a complaint Community Care Licensing (CCL) received on 02/26/24. LPA met with Executive Director (ED) Jerilyn Purol and explained the purpose of the visit. During the course of the investigation, the Department conducted interviews, mediation review and obtained pertinent documents relevant to the complaint investigation. Please continue to LIC9099-C Substantiatedthe state’s words, verbatim · CDSS document, May 15, 2024 · control 59-AS-20240226150013
May 2, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 20, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 19, 2023Unfounded
Allegation investigated: Staff force resident to eat while in care.
On 12/19/23 Licensing Program Analysts (LPAs) Cheyenn Ratajczak and Cassie Yang arrived at the facility unnanounced to open the complaint and deliver the findings. LPAs met with Executive Director (ED) Jerilyn Purol and explained the purpose of the visit. During this investigation LPAs interviewed ED, four (4) staff and seven (7) residents. The result of the investigation is as followed please see LIC9099C Unfoundedthe state’s words, verbatim · CDSS document, Dec 19, 2023 · control 59-AS-20231215155333
Nov 2, 2023Unsubstantiated
Allegation investigated: - Facility does not have enough staff to meet the needs of residents in care. - Facility staff was not adequately trained. - Staff did not provide all of resident's records to resident's authorized representative.
On 11/02/2023, Licensing Program Analyst (LPA) Sarena Keosavang arrived at the facility unannounced to deliver final finding Community Care Licensing received on 04/14/2023. LPA met with Executive Director, Jerilyn Purol, and explained the purpose of the visit. During the course of investigation, the Department interviewed facility staff and obtained pertinent documents relevant to the complaint investigation such as, resident’s (R1) physician’s report, unusual injury/incident report, in-service calendar, SOC 341, personnel report (LIC 500), email communication, and staff trainings. Continue on page LIC 9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 2, 2023 · control 59-AS-20230414105422
Sep 28, 2023Unsubstantiated
Allegation investigated: Resident in care sustained unexplained injuries
On 09/28/2023, Licensing Program Analysts (LPAs) Sarena Keosavang arrived at the facility unannounced to deliver final finding Community Care Licensing received on 04/10/2023. LPA met with Executive Director, Jerilyn Purol, and explained the purpose of the visit. During the course of investigation, the Department interviewed facility staff and obtained pertinent documents relevant to the complaint investigation such as, resident’s (R1) physician’s report, service plan,admission agreement,identification and emergency information, appraisal, and fall management policy. Continue on page LIC 9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 28, 2023 · control 59-AS-20230410082316
Year-by-year trend
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Is Brookdale Sylvan Ranch licensed?
Yes — Brookdale Sylvan Ranch is a licensed residential care home for the elderly (RCFE) in Citrus Heights (Sacramento County): California license #347003712, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 56 residents. State records list 23 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated July 13, 2026, appears in the inspection record on this page.
Can Brookdale Sylvan Ranch care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Brookdale Sylvan Ranch with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record56 NON-AMBULATORY, OF WHICH FOUR (4) MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR FIFTEEN (15) RESIDENTS IN CARE. APPROVED FOR DELAYED EGRESS. APPROVED FOR SECURED PERIMETER
How much does Brookdale Sylvan Ranch cost?
California's public licensing record does not include Brookdale Sylvan Ranch's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Brookdale Sylvan Ranch accept Medi-Cal or the Assisted Living Waiver?
Brookdale Sylvan Ranch is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
52 of 56 beds occupied (93%) when the state visited on April 1, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Brookdale Sylvan Ranch?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 27 state visits and 23 dated documents since 2021 for Brookdale Sylvan Ranch; 12 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 1, 2026, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 27 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(916) 729-2722Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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