Caring Families-bv2

Licensing Program Analyst (LPA) Victoria Brown arrived unannounced on 1/10/25 at 8:45AM to conclude the complaint investigation. LPA met with Lorrena Lopez Goodenough, Administrator and Tamara Fitzpatrick, CEO and explained the purpose of the visit. LPA interviewed resident #4 (R4-R5) and Staff #3 (S3-S4) during this visit. Regarding allegation, “Staff are not providing adequate assistance to residents while care” R1 Responsible Party stated that staff mentioned a sore on R1’s buttock. R3 Responsible Party stated that R3 loves the home, staff is good at assisting R3. R4 stated staff always assist and is much better than the last place. R5 was interviewed but may not be a credible witness due to diagnosis of dementia S1 stated assistance is provided for the care of the residents. S2 stated unannounced visits revealed the residents are well cared for. S3 stated all the residents received assistance. UnsubstantiatedRead the full finding— CDSS inspection report, January 10, 2025 · control 27-AS-20240613130943

On 11/03/21, Licensing Program Analyst (LPA) Mohamed Filouane, conducted a 10-day complaint on-site inspection. LPA entered the facility and had his temperature taken and answered a COVID-19 questionnaire by a staff member, following the facility's health and safety procedures. LPA Filouane then met with staff member Angela Bershell, explained the purpose of the visit, reviewed medication logs, interviewed residents and staff, then delivered the findings of the investigation. During the investigation, LPA Filouane reviewed medication logs, interviewed the Administrator, and interviewed residents and staff regarding the allegation of medications being mishandled while in care. The Administrator denied this allegation. The Administrator stated residents take their medication in the presence of a staff member. The staff member denied this allegation during the interview with LPA. The staff member stated each resident is observed to confirm their medication has been taken. Medication log rRead the full finding— CDSS inspection report, November 3, 2021 · control 27-AS-20211028152847

On 8/12/21 at 3:18pm, Licensing Program Analyst (LPA) Michael Bilger arrived unannounced to deliver complaint findings for the allegations listed above. LPA met with Administrator Michelle Macias and explained the purpose of this visit. During the course of this investigation, LPA reviewed facility documentation including but not limited to: Physician reports, staffing roster, resident roster, emergency contacts, and incident reports. LPA also conducted interviews with Resident1 (R1), R2, R3, R4, and R5 on the dates 7/28/21 and 8/4/21. Additional interviews were conducted with Staff1 (S1), S2, S3, S4, and S5 on 7-28-21 as well as 3 of 5 responsible persons for residents in care on 8/9/21. Based on interviews and record reviews, it was determined that there has been no witness to staff rough handling of residents in care, nor residents experiencing rough handling by caregivers. Additional interviews and record review revealed that R5 sustained bruising of unknown origin on 6-1-21, howevRead the full finding— CDSS inspection report, August 12, 2021 · control 27-AS-20210719140534

Licensing Program Analyst (LPA) Arlene Garcia conducted an unannounced complaint visit on this day for the purpose of concluding a complaint investigation. On this day, LPA met with Administrator (AD) Michelle Macias and explained the reason for the visit. The initial 10-day visit was conducted on 7/20/2020. Through the course of the investigation, LPA conducted interviews, reviewed staff and resident records. It was alleged that staff handled resident in a rough manner resulting in injury. LPA interviewed five of 8 staff, interviewed 3 of 5 responsible party members. Of the interviews conducted, there was no report of concern for the care being provided from staff at the facility. LPA reviewed staff records and resident records. LPA reviewed records from a third party vendor that provided support to the resident in the facility and shows no documentation of concern over care the resident was receiving. 9099 Cont. >>>>>>>>>>>>>>>>>>>>>>>> UnsubstantiatedRead the full finding— CDSS inspection report, July 9, 2021 · control 27-AS-20200713141330