Vista Esperanza is a residential care home for the elderly (RCFE) in North Highlands, Sacramento County, California — state license #345920088, licensed for 54 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated July 8, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2024, the state has visited this home 9 times and filed 9 documents. The most recent is a facility evaluation report, dated July 8, 2026.
The state's published file for this home includes 2 documents with transcribed findings, dated February 7, 2025 to May 14, 2025. 2 of the 2 carry the state's recorded outcome word: “Unfounded” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 8, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 3, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 28, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 14, 2025Unfounded
Allegation investigated: Due to staff's neglect, Resident was physically and verbally abused by another resident.
On May 14, 2025, Licensing Program Analyst (LPA) Cassie Yang arrived unannounced at the facility to investigate the allegation of the complaint. LPA met with Administrator and explained the purpose of the visit. Allegation: Due to staff's neglect, Resident was physically and verbally abused by another resident. The Department conducted interviews and file reviews. Based on interview conducted with Administartor, it revealed R1 has had a change in antipsychotic medication which has caused behavioral change. File review revealed facility has been adjusting R1's medication to get R1 back to baseline. Interview conducted with R2 revealed the incident occurred "out of the blue" and that staff intervened immeidately. Based on information above, the Department concluded that the allegation is unfounded. A finding that an allegation is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. Nothe state’s words, verbatim · CDSS document, May 14, 2025 · control 59-AS-20250506211549
Feb 7, 2025Unfounded
Allegation investigated: Staff withhold residents money. Facility does not provide safe furniture for residents to sit.
On February 7, 2025, Licensing Program Analyst (LPA) Cassie Yang arrived unannounced at the facility to open and deliver the allegations of the complaint. LPA met with Administrator and explained the purpose of the visit. Throughout the investigation, LPA conducted interview, file review, audit and observations of the facility. LPA obtained a copy of Facility Money Management policy and R1-R5's LIC 405 Record of Client's/Resident's Safeguard Cash Resources. LPA has determined the allegations cited above are unfounded. Please continue on LIC 9099-C. Unfoundedthe state’s words, verbatim · CDSS document, Feb 7, 2025 · control 59-AS-20250130103108
Feb 7, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 29, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 20, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Vista Esperanza licensed?
Yes — Vista Esperanza is a licensed residential care home for the elderly (RCFE) in North Highlands (Sacramento County): California license #345920088, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 54 residents. State records list 9 inspection and complaint documents since 2024; the most recent, a facility evaluation report dated July 8, 2026, appears in the inspection record on this page.
Can Vista Esperanza care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Vista Esperanza with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR FIFTY-FOUR(54) RESIDENTS, OF WHICH FOUR(4) MAY BE NON-AMBULATORY IN ANY ROOM. WAIVER/GRANTED FOR HOSPICE CARE FOR TEN(10).
How much does Vista Esperanza cost?
California's public licensing record does not include Vista Esperanza's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Vista Esperanza accept Medi-Cal or the Assisted Living Waiver?
Vista Esperanza is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
29 of 54 beds occupied (54%) when the state visited on May 14, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Vista Esperanza?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2024 for Vista Esperanza; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 14, 2025, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
You can call them yourself, anytime — you never have to go through us.
(415) 590-0579Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Vista Esperanza? Claim this listing — free — add photos, activities, languages, and today’s availability.