Helping Hands Care Home is a residential care home for the elderly (RCFE) in Elk Grove, Sacramento County, California — state license #342701323, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated June 17, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2024, the state has visited this home 9 times and filed 8 documents. The most recent is a facility evaluation report, dated June 17, 2026.
The state's published file for this home includes 1 document with transcribed findings, dated December 24, 2025. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 17, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 8, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 24, 2025Substantiated
Allegation investigated: Staff did not dispense medication to resident as prescribed.
Licensing Program Analyst (LPA) Sommer Hayes arrived unannounced to deliver findings on this complaint investigation. LPA Hayes met with Designated Facility Administrator, Valesia Cole and explained the purpose of the visit. The census is 6. This investigation consisted of observation, interviews, and records review. Designated Facility Administrator Valesia Cole was interviewed, residents R3, R4 were interviewed and a record reviewed for R1 and R2. First allegation: Staff did not dispense medication to resident as prescribed. The investigation into this allegation consisted of interviews and record reviews of relevant documents. A review of R2’s prescription record dated 4/18/2025 shows that Melatonin 3mg was ordered, with directions to take two tablets by mouth daily at bedtime. However, a review of R2’s medication administration records (MARs) show multiple missed doses. Continued on 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Dec 24, 2025 · control 27-AS-20250410153909
Sep 10, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 20, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Helping Hands Care Home licensed?
Yes — Helping Hands Care Home is a licensed residential care home for the elderly (RCFE) in Elk Grove (Sacramento County): California license #342701323, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2024; the most recent, a facility evaluation report dated June 17, 2026, appears in the inspection record on this page.
Can Helping Hands Care Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Helping Hands Care Home with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR SIX(6) NON-AMBULATORY RESIDENTS. WAIVER/GRANTED FOR HOSPICE CARE FOR (2).
How much does Helping Hands Care Home cost?
California's public licensing record does not include Helping Hands Care Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Helping Hands Care Home accept Medi-Cal or the Assisted Living Waiver?
Helping Hands Care Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on December 24, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Helping Hands Care Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 8 dated documents since 2024 for Helping Hands Care Home; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated December 24, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(614) 747-3443Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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