Stewart Oaks Villa is a residential care home for the elderly (RCFE) in Sacramento, Sacramento County, California — state license #342701211, with a licensed capacity of 6, listed as closed, licensee initiated in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 29 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated July 31, 2025 — published below in full, verbatim and unscored.

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Stewart Oaks Villa

The state record lists this licence as “Closed, Licensee Initiated”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · Sacramento, CA · Sacramento County
Closed in state recordWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #342701211, held since 2023 · read from the California state record on August 2, 2026 ·See on State Site →
1099 Stewart Road · Sacramento, Sacramento County
Phone
(916) 222-1010
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR SIX (6) NON-AMBULATORY RESIDENTS. HOSPICE WAIVER APPROVED FOR TWO (2) RESIDENTS.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 33 times and filed 29 documents. The most recent is a facility evaluation report, dated July 31, 2025.

Most recent state visit
July 31, 2025
Occupancy at the December 13, 2024 visit
4 of 6 beds

The state's published file for this home includes 8 documents with transcribed findings, dated July 19, 2023 to December 13, 2024. 8 of the 8 carry the state's recorded outcome word: “Substantiated” (5), “Unsubstantiated” (3). 8 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 8 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 22 of 29 documentsFull record on the state’s site →
20252 state visits · 2 documents
Jul 31, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 6, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

202410 state visits · 16 documents
Dec 13, 2024Complaint investigation reportSubstantiated

Allegation investigated: A resident sustained serious injury while on AWOL.

On 12/11/2024, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with Ajeshni Mohan and explained the purpose of the visit. The purpose of this visit is to deliver complaint finding for the allegation above. The current census is 4. A brief interview with Licensee Kanwal Randhawa was conducted via telephone call. It was alleged that a resident sustained serious injury while on AWOL. This investigation consisted of interviews with staff and resident responsible party and records review. It was learned that on October 7, 2023, at 10:00 PM staff 1 (S1) who arrived for the NOC shift from 10:00 PM to 6:00 AM noticed that resident 1 (R1) was not in the facility and is missing. Law enforcement was called and at 10:10 PM, R1 was located on the street by law enforcement. Administrator Mohan arrived at the scene at 10:16 PM and found R1 in a confused state and with a black eye. Paramedics transported R1 to UC Davis for evaluation.the state’s words, verbatim · CDSS document, Dec 13, 2024 · control 27-AS-20241023072313
Oct 17, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff did not prevent resident from eloping from the facility

On October 17, 2024, at 8:15 AM, Licensing Program Analyst (LPA) Pang Lee and Ombudsman Ron Carrera arrived unannounced to open and closed the complaint allegation outlined above. LPA met with Administrator Ajeshni Mohan to explain the purpose of the visit. The census is 5 with 2 facility staff. Allegation: Staff did not prevent a resident from eloping from the facility. During the investigation, LPA conducted interviews with Administrator Mohan, one additional staff member and resident. The investigation included a review of facility records, including unusual incident reports, LIC 602 Physician's Reports, and LIC 625 Needs and Service Plans pertaining to Resident 1 (R1). On October 7, 2024, during the PM shift from 2:00 PM to 10:00 PM, only one staff member was scheduled to work. At approximately 9:30 PM, R1 and Staff 1 (S1) were sitting on the couch watching TV. S1 then left to use the bathroom. Continued LIC 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Oct 17, 2024 · control 27-AS-20241016093029
Oct 17, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 17, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not allow resident to sleep. Staff do not ensure the facility is free from pests. Licensee does not ensure facility is adequately staffed to meet residents' needs.

On 09/17/2024 at 8:30 AM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with administrator Ajeshni Mohan and explained the purpose of the visit. The purpose of this visit is to deliver complaint findings for the allegations above. The current census is 4 with 2 facility staff. A brief interview with conducted with the administrator. Allegation: Staff did not allow resident to sleep. It was alleged that staff did not allow resident to sleep. This investigation consisted of interviews with staffs and residents and outside agencies. Based on the interviews conducted during the investigation process and statements obtained during the investigation process, LPA Lee was unable to corroborate the allegations. LPA Lee interviewed 3 out of 3 residents who have no concern with staff not allowing residents to sleep and denied the allegation. LPA Lee also interviewed 3 out of 4 facility staff who denied the allegation. Moreover,the state’s words, verbatim · CDSS document, Sep 17, 2024 · control 27-AS-20240711104807
Aug 22, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 16, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not tell family members any information about the resident.

On 07/16/2024 at 11:30 AM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with and explained the purpose of the visit. The purpose of this visit is to deliver complaint findings for the allegations above. The current census is 5 with 2 facility staff. A brief interview with administrator Ajasani Mohan was conducted. Allegation: Staff did not tell family members any information about the resident. It was alleged that staff did not tell family members any information about the resident. This investigation consisted of records reviewed and interviews. Based on interview with administrator Ajasani a family member wanted health information disclosed to them regarding resident 1 (R1). LPA Lee attempted to interview (R1); however, (R1) was not alert. Based on records review (R1) does have a Power of Attorney documents in placed and POA was given rights to (R1)’s advance health care directive and the right to write checks on,the state’s words, verbatim · CDSS document, Jul 16, 2024 · control 27-AS-20240612115021
Jul 16, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 10, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 27, 2024Complaint investigation reportSubstantiated

Allegation investigated: Insufficient Staffing

On 03/27/2024 at 8:23 AM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with direct care Dajana Brooks and explained the purpose of the visit. A telephone call was made to both licensee Kanwal Randhawa and administrator Melanie Ferreira who was not present during today’s visit. Administrator is not able to attend today’s visit and was given permission for direct care staff Dajana to signed licensing documents. LPA Lee explain via telephone the purpose of the visit to both licensee and administrator. The purpose of this visit is to deliver a complaint finding for the allegation above. The current census is 6 with 2 facility staff presents. Allegation: Insufficient Staffing It was alleged that the facility has insufficient staffing. During the investigation, LPA Lee interviewed 5 resident and 5 staff members. LPA also reviewed facility file documentation including physician’s reports and staffing schedule. Substantiatethe state’s words, verbatim · CDSS document, Mar 27, 2024 · control 27-AS-20240304173808
Mar 27, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 27, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 12, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not report incident to appropriate parties Staff did not assist resident with incontinence care Staff did not assist resident with showering Staff do not ensure that resident's dietary needs are met

On 03/12/2024 at 2:00 PM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with administrator Melanie Ferreira and explained the purpose of the visit. The purpose of this visit is to deliver complaint findings for the allegations above. The current census is 5 with 2 facility staff presents. An interview with conducted with administrator Melanie Ferreira and Licensee Kanwal Randhaua. Allegation: Staff did not report incident to appropriate parties It was alleged that staff did not report the incident to appropriate parties. This investigation consisted of records reviewed, interviews with staff, residents, and the resident responsible party. LPA Lee interviewed 5 out of 5 residents who have not witnessed resident 1 (R1) having a fall on 12/30/2023. LPA Lee also interviewed 5 facility staff who have not witnessed (R1) having a fall on 12/30/2023. Continued LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 12, 2024 · control 27-AS-20240111152353
Mar 12, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 30, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 30, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 16, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20234 state visits · 4 documents
Nov 7, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 16, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 14, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 5, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations6typical 0
Type B citations4typical 0
Substantiated complaints9typical 0
Total complaints7typical 0
State visits on file33typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2023.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025220202410163202391022022110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$4,000$6,500 /mo
our estimate — Sacramento County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Is Stewart Oaks Villa licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Stewart Oaks Villa in Sacramento (Sacramento County), California license #342701211, as “Closed, Licensee Initiated, formerly licensed for 6 residents. State records list 29 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated July 31, 2025, appears in the inspection record on this page.

Can Stewart Oaks Villa care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Stewart Oaks Villa with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR SIX (6) NON-AMBULATORY RESIDENTS. HOSPICE WAIVER APPROVED FOR TWO (2) RESIDENTS.

How much does Stewart Oaks Villa cost?

California's public licensing record does not include Stewart Oaks Villa's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Stewart Oaks Villa accept Medi-Cal or the Assisted Living Waiver?

Stewart Oaks Villa is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 6 beds occupied (67%) when the state visited on December 13, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Stewart Oaks Villa?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 33 state visits and 29 dated documents since 2022 for Stewart Oaks Villa; 8 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 13, 2024, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

8 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedA resident sustained serious injury while on AWOL.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 12/11/2024, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with Ajeshni Mohan and explained the purpose of the visit. The purpose of this visit is to deliver complaint finding for the allegation above. The current census is 4. A brief interview with Licensee Kanwal Randhawa was conducted via telephone call. It was alleged that a resident sustained serious injury while on AWOL. This investigation consisted of interviews with staff and resident responsible party and records review. It was learned that on October 7, 2023, at 10:00 PM staff 1 (S1) who arrived for the NOC shift from 10:00 PM to 6:00 AM noticed that resident 1 (R1) was not in the facility and is missing. Law enforcement was called and at 10:10 PM, R1 was located on the street by law enforcement. Administrator Mohan arrived at the scene at 10:16 PM and found R1 in a confused state and with a black eye. Paramedics transported R1 to UC Davis for evaluation.CDSS inspection report, December 13, 2024 · control 27-AS-20241023072313
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not prevent resident from eloping from the facility
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On October 17, 2024, at 8:15 AM, Licensing Program Analyst (LPA) Pang Lee and Ombudsman Ron Carrera arrived unannounced to open and closed the complaint allegation outlined above. LPA met with Administrator Ajeshni Mohan to explain the purpose of the visit. The census is 5 with 2 facility staff. Allegation: Staff did not prevent a resident from eloping from the facility. During the investigation, LPA conducted interviews with Administrator Mohan, one additional staff member and resident. The investigation included a review of facility records, including unusual incident reports, LIC 602 Physician's Reports, and LIC 625 Needs and Service Plans pertaining to Resident 1 (R1). On October 7, 2024, during the PM shift from 2:00 PM to 10:00 PM, only one staff member was scheduled to work. At approximately 9:30 PM, R1 and Staff 1 (S1) were sitting on the couch watching TV. S1 then left to use the bathroom. Continued LIC 9099-C SubstantiatedCDSS inspection report, October 17, 2024 · control 27-AS-20241016093029
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not allow resident to sleep. Staff do not ensure the facility is free from pests. Licensee does not ensure facility is adequately staffed to meet residents' needs.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 09/17/2024 at 8:30 AM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with administrator Ajeshni Mohan and explained the purpose of the visit. The purpose of this visit is to deliver complaint findings for the allegations above. The current census is 4 with 2 facility staff. A brief interview with conducted with the administrator. Allegation: Staff did not allow resident to sleep. It was alleged that staff did not allow resident to sleep. This investigation consisted of interviews with staffs and residents and outside agencies. Based on the interviews conducted during the investigation process and statements obtained during the investigation process, LPA Lee was unable to corroborate the allegations. LPA Lee interviewed 3 out of 3 residents who have no concern with staff not allowing residents to sleep and denied the allegation. LPA Lee also interviewed 3 out of 4 facility staff who denied the allegation. Moreover,CDSS inspection report, September 17, 2024 · control 27-AS-20240711104807
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not tell family members any information about the resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 07/16/2024 at 11:30 AM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with and explained the purpose of the visit. The purpose of this visit is to deliver complaint findings for the allegations above. The current census is 5 with 2 facility staff. A brief interview with administrator Ajasani Mohan was conducted. Allegation: Staff did not tell family members any information about the resident. It was alleged that staff did not tell family members any information about the resident. This investigation consisted of records reviewed and interviews. Based on interview with administrator Ajasani a family member wanted health information disclosed to them regarding resident 1 (R1). LPA Lee attempted to interview (R1); however, (R1) was not alert. Based on records review (R1) does have a Power of Attorney documents in placed and POA was given rights to (R1)’s advance health care directive and the right to write checks on,CDSS inspection report, July 16, 2024 · control 27-AS-20240612115021
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedInsufficient Staffing
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 03/27/2024 at 8:23 AM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with direct care Dajana Brooks and explained the purpose of the visit. A telephone call was made to both licensee Kanwal Randhawa and administrator Melanie Ferreira who was not present during today’s visit. Administrator is not able to attend today’s visit and was given permission for direct care staff Dajana to signed licensing documents. LPA Lee explain via telephone the purpose of the visit to both licensee and administrator. The purpose of this visit is to deliver a complaint finding for the allegation above. The current census is 6 with 2 facility staff presents. Allegation: Insufficient Staffing It was alleged that the facility has insufficient staffing. During the investigation, LPA Lee interviewed 5 resident and 5 staff members. LPA also reviewed facility file documentation including physician’s reports and staffing schedule. SubstantiateCDSS inspection report, March 27, 2024 · control 27-AS-20240304173808
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not report incident to appropriate parties Staff did not assist resident with incontinence care Staff did not assist resident with showering Staff do not ensure that resident's dietary needs are met
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 03/12/2024 at 2:00 PM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with administrator Melanie Ferreira and explained the purpose of the visit. The purpose of this visit is to deliver complaint findings for the allegations above. The current census is 5 with 2 facility staff presents. An interview with conducted with administrator Melanie Ferreira and Licensee Kanwal Randhaua. Allegation: Staff did not report incident to appropriate parties It was alleged that staff did not report the incident to appropriate parties. This investigation consisted of records reviewed, interviews with staff, residents, and the resident responsible party. LPA Lee interviewed 5 out of 5 residents who have not witnessed resident 1 (R1) having a fall on 12/30/2023. LPA Lee also interviewed 5 facility staff who have not witnessed (R1) having a fall on 12/30/2023. Continued LIC 9099-C UnsubstantiatedCDSS inspection report, March 12, 2024 · control 27-AS-20240111152353

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is not following residents' admission agreements.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced on 07/27/2023 at 8:45 am to deliver complaint findings, LPA met with Administrator, Melanie Ferreira, and explained the purpose of the visit. Throughout the course of the investigation, LPA Martinez conducted interviews and reviewed resident files. It was learned R1 recently began receiving hospice services, and facility staff has reported they are in the process of conducting a reassessment. Moreover, resident 1 (R1) admission agreement indicates the rate for basic service is $6,500.00 for 1:1 care and supervision. However, during interviews it was learned R1's basic service rate increased by $ 1,500.00 on April 1, 2023 due to a change in condition, which includes 2:1 mobility assist and transfers. Continued... SubstantiatedCDSS inspection report, July 27, 2023 · control 27-AS-20230710120826
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility does not have adequate staff to meet residents needs.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced on 07/19/2023 at 8:45 am to open a complaint and deliver complaint findings, LPA met with Administrator, Melanie Ferreira, and explained the purpose of the visit. Throughout the course of the investigation, LPA Martinez conducted interviews and reviewed resident files. This investigation revealed the facility work week schedule is as follows: AM shift- one staff from 6:00 AM to 2 PM; PM shift one staff-2PM to 10PM; and NOC shift- one staff 10PM to 6AM. The weekend schedule is staggered, which consists of one shift from 6AM to 2PM, and a staggered shift from 8AM to 6PM, which leaves a two hour gap with one staff only. A 2PM to 10PM shift, and a staggered shift from 10PM to 6AM, which leaves a 4 hour gap with one staff only. The facility has a live in staff, however, when not scheduled to work they may be off the facility Premises and not available to work. Continued... SubstantiatedCDSS inspection report, July 19, 2023 · control 27-AS-20230710120826

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 33 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
6
typical for this size: 0
Type B citations
4
typical for this size: 0
Substantiated complaints
9
typical for this size: 0
Total complaints
7
typical for this size: 0
State visits on file
33
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(916) 222-1010
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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