Palm Valley Care I is a residential care home for the elderly (RCFE) in Elk Grove, Sacramento County, California — state license #342700735, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated April 30, 2026 — published below in full, verbatim and unscored.

See an error in this summary? Report it — free →

19 homes in view

Palm Valley Care I

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · Elk Grove, CA · Sacramento County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #342700735, held since 2020 · read from the California state record on August 2, 2026 ·See on State Site →
8700 Milo Court · Elk Grove, Sacramento County
Phone
(916) 686-2128
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 5 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY. BEDROOM #2 SHALL ONLY BE USED BY STAFF. APPROVED HOSPICE WAIVER FOR 5.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 10 times and filed 9 documents. The most recent is a facility evaluation report, dated April 30, 2026.

Most recent state visit
April 30, 2026
Occupancy at the September 23, 2025 visit
6 of 6 beds

The state's published file for this home includes 3 documents with transcribed findings, dated March 29, 2023 to September 23, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 9 documentsFull record on the state’s site →
20262 state visits · 2 documents
Apr 30, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 6, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 3 documents
Sep 23, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are verbally and physically abusing residents. Staff leave residents on floor for an extended period of time. Staff do not ensure residents are provided quaility food.

On 9/23/2025, Licensing Program Analyst, Arvin Villanueva (LPA), arrived at this facility to conduct a follow-up complaint visit and deliver findings regarding the allegations noted above. LPA initially met with staff on duty (S2) and stated the purpose of the visit. The Administrator, Angelita Dayoan, was notified and stated she is unable to be at the facility at this time and that her assistant administrator, Merceditas Galito (S3) will assist with the visit. S3 arrived shortly after. During this visit, LPA conducted additional interviews and record reviews. During this visit, LPA was informed that 2 residents had previously passed away. {pg.1} Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 23, 2025 · control 27-AS-20250430122806
Jun 18, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 8, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff do not have adequate staffing.

On 5/8/2025, Licensing Program Analysts Sommer Hayes and Arvin Villanueva (LPAs) arrived unannounced at this facility to conduct the initial complaint visit regarding the allegations noted above. During this visit, LPAs were met by staff on duty (S1) and stated the purpose of the visit. The Administrator Angelita Dayoan (AD) was notified and arrived shortly after. Present upon arrival was 6 residents with 1 staff on duty (S1). During this visit, LPA conducted facility observation of food supplies including the refrigerator and freezer inside the garage, the refriegerator and freezer in the kitchen, and pantry. Duirng the inspection of the kitchen refrigerator, LPAs observed a medication (M1) inside the refrigeragor that is unlocked and accessible to residents in care. While inspecting the kitchen, LPAs observed the medication cabinet to be unlocked and accessible to residents in care. LPAs only observed S1 to be present upon arrival and was observed to be interacting with a resident inthe state’s words, verbatim · CDSS document, May 8, 2025 · control 27-AS-20250430122806
20241 state visit · 1 document
Jun 5, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations0typical 0
Substantiated complaints1typical 0
Total complaints2typical 0
State visits on file10typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2020.
Year-by-year trend
YearVisitsDocumentsSubstantiated20262202025331202411020232202022110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Sacramento County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →

Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (916) 686-2128

Is Palm Valley Care I licensed?

Yes — Palm Valley Care I is a licensed residential care home for the elderly (RCFE) in Elk Grove (Sacramento County): California license #342700735, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated April 30, 2026, appears in the inspection record on this page.

Can Palm Valley Care I care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Palm Valley Care I with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY. BEDROOM #2 SHALL ONLY BE USED BY STAFF. APPROVED HOSPICE WAIVER FOR 5.

How much does Palm Valley Care I cost?

California's public licensing record does not include Palm Valley Care I's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Palm Valley Care I accept Medi-Cal or the Assisted Living Waiver?

Palm Valley Care I is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on September 23, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Palm Valley Care I?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 10 state visits and 9 dated documents since 2022 for Palm Valley Care I; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 23, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are verbally and physically abusing residents. Staff leave residents on floor for an extended period of time. Staff do not ensure residents are provided quaility food.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 9/23/2025, Licensing Program Analyst, Arvin Villanueva (LPA), arrived at this facility to conduct a follow-up complaint visit and deliver findings regarding the allegations noted above. LPA initially met with staff on duty (S2) and stated the purpose of the visit. The Administrator, Angelita Dayoan, was notified and stated she is unable to be at the facility at this time and that her assistant administrator, Merceditas Galito (S3) will assist with the visit. S3 arrived shortly after. During this visit, LPA conducted additional interviews and record reviews. During this visit, LPA was informed that 2 residents had previously passed away. {pg.1} UnsubstantiatedCDSS inspection report, September 23, 2025 · control 27-AS-20250430122806
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not have adequate staffing.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 5/8/2025, Licensing Program Analysts Sommer Hayes and Arvin Villanueva (LPAs) arrived unannounced at this facility to conduct the initial complaint visit regarding the allegations noted above. During this visit, LPAs were met by staff on duty (S1) and stated the purpose of the visit. The Administrator Angelita Dayoan (AD) was notified and arrived shortly after. Present upon arrival was 6 residents with 1 staff on duty (S1). During this visit, LPA conducted facility observation of food supplies including the refrigerator and freezer inside the garage, the refriegerator and freezer in the kitchen, and pantry. Duirng the inspection of the kitchen refrigerator, LPAs observed a medication (M1) inside the refrigeragor that is unlocked and accessible to residents in care. While inspecting the kitchen, LPAs observed the medication cabinet to be unlocked and accessible to residents in care. LPAs only observed S1 to be present upon arrival and was observed to be interacting with a resident inCDSS inspection report, May 8, 2025 · control 27-AS-20250430122806

2023

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedResident is not allowed to leave the facility
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) arrived unannounced to conclude the complaint investigation on 3/29/23 at 12:00pm. LPA met with Administrator Angelita Padua Dayoan and stated the purpose of the visit. On 1/19/23, Community Care Licensing received a complaint alleging “Resident is not allowed to leave the facility”. An interview of staff, administrator, residents, private caregiver, and Power of Attorney revealed that resident #1 (R1) was not trying to leave the facility with anyone. However, during the move-in period, becoming acclimated to the facility, R1 in a confused state, did attempt to leave and was redirected back to the facility for safety. LPA obtained information that residents residing in the home are allowed to use the facility phone and receive visitors. LPA reviewed the Durable Power of Attorney (POA) documents for R1 which gives authority to cover healthcare decisions and financial affairs. The Provider Information Notice 21-48-ASC (PIN) that is provided to licensees asCDSS inspection report, March 29, 2023 · control 27-AS-20230119171903

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
10
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(916) 686-2128
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

Do you run Palm Valley Care I? Claim this listing — free — add photos, activities, languages, and today’s availability.