Mid-size home · Licensed for 35 · Palm Springs
Stonewall Gardens Assisted Living
2150 N Palm Canyon Dr, Palm Springs, CA 92262Licensed since 2014
Overview
No openings reported
- Approved by the state: Wheelchair · HospiceState licensing record · October 26, 2026
- Languages spoken: English and SpanishReported on Seniorly · August 24, 2026
- Ways to pay: Medi-Cal ALW acceptedDHCS participant list · October 1, 2026
Ask this home
Free for families. A home gets your number only if you say yes.
Care and support
- Wheelchairup to 32 residents
- Hospiceup to 10 residents
Not on file: dementia and bedridden approvals.
Approved by the state · State licensing record · October 26, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
3 AMBULATORY AND 32 NON-ABULATORY, HOSPICE WAIVER FOR 10. NEW MANAGEMENT COMPANY NORTHSTAR SENIOR LIVING MANAGEMENT LLC EFFECTIVE 4/22/26.
935 - ELDERLY
CDSS record, verbatim · October 26, 2026
Care services
These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.
Assisted living
Reported on stonewallgardens.com · seen October 5, 2026.
Help with bathing or showering
Reported on stonewallgardens.com · seen October 5, 2026.
Assistance with transfers
Reported on Seniorly · source dated August 24, 2026.
Medication management
Reported on Seniorly · source dated August 24, 2026.
Works with residents’ own health care providers
Reported on Seniorly · source dated August 24, 2026.
Diabetic / carbohydrate-controlled diet
Reported on Seniorly · source dated August 24, 2026.
Incontinence care
Reported on Seniorly · source dated August 24, 2026.
Respite / short-term stays
Reported on Seniorly · source dated August 24, 2026.
Help with dressing and grooming
Reported on stonewallgardens.com · seen October 5, 2026.
Staff walk with residents / ambulation support
Reported on stonewallgardens.com · seen October 5, 2026.
Toileting assistance
Reported on stonewallgardens.com · seen October 5, 2026.
Activities of daily living the home lists help withMedication management · Dressing · Grooming · Bathing · Personal assistance · Mobility · and 2 more
Medication management · Dressing · Grooming · Bathing · Personal assistance — reported on stonewallgardens.com · seen October 5, 2026.
Mobility · Ambulation · Using the restroom — reported on stonewallgardens.com · seen October 5, 2026.
Building is wheelchair accessible
Reported on Seniorly · source dated August 24, 2026.
24-hour supervision claimed
Reported on stonewallgardens.com · seen October 5, 2026.
Clinicians who come to the homeNurse
Reported on stonewallgardens.com · seen October 5, 2026.
Emergency call system
Reported on stonewallgardens.com · seen October 5, 2026.
Nurse coverageOur on-site nurse will monitor your health and wellness.
Reported on stonewallgardens.com · seen October 5, 2026.
As needs change
Staying through hospice
Hospice waiver on file · covers up to 10 — care may continue at the end of life
State licensing record · October 26, 2026
We’ll ask for you. Not on file for Stonewall Gardens Assisted Living: two-person transfers or a lift, who is awake overnight, help with medicines and care if memory loss develops. When we check availability, we ask about these too.
Check availabilityWhat it costs here
This home’s starting rate
$3,500a month to start
Listed by the home on Seniorly · September 9, 2026
Costs & moving in
How care costs are added to the rentTiered levels
Reported on stonewallgardens.com · source dated October 28, 2014.
Term of the admission agreementMonth to month
Reported on Caring.com · seen September 9, 2026.
Lowest monthly rate stated$3,500/mo
Reported on Seniorly · source dated August 24, 2026.
Rate broken out by room typeOne Bedroom From $4,950/mo · Studio From $3,500/mo
Reported on Seniorly · source dated August 24, 2026.
What the base rate includesUtilities · Choice of floor plans for private or semiprivate apartments · Three meals daily · Emergency call system · Much of the cost of the listed benefits · Apartment and grounds maintenance · and 12 more
Utilities · Choice of floor plans for private or semiprivate apartments · Three meals daily · Emergency call system · Much of the cost of the listed benefits · Apartment and grounds maintenance · Social and leisure activities · Weekly linen service · Weekly housekeeping · Individual heating and air-conditioning controls · Utilities Included · Roll-in showers in extra large bathrooms · Choice of floor plans for private or semiprivate apartments that are ready to be individualized with personal furnishings and belongings · Medication Management · A pre-move-in evaluation and consultation for the development of an individualized plan for residents' health care and quality of life needs · Ongoing conferences and evaluations to help ensure that resident health status changes are noted and care services adjusted accordingly · Three delicious and well-balanced meals daily; menus are reviewed by a registered dietitian · State-of-the-art emergency call system that promotes safety — reported on stonewallgardens.com · seen October 5, 2026.
Monthly cost breakdownWith a shared room and basic help · room, care and fees$3,500likely a month
Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.
Starting monthly rate$3,500this home
The home lists this starting rate on Seniorly, seen September 9, 2026.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (44 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,500one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,500 (133 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $3,500–$4,100
- $3,500
- First monthWith a one-time move-in fee · likely $3,500–$7,650
- $6,000
How people payOn the Medi-Cal waiver list · private pay, SSI/SSP, veterans, insurance
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home appears on the DHCS participation list, October 1, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board. On the waiver, a resident on SSI/SSP pays the home $1,444.07 a month for room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
Rates at nearby homes18 nearby homes publish starting rates of $2,500 to $7,000
18 homes like this within 10 miles publish starting rates mostly between $3,350–$5,950.
- Luna Senior LivingPalm Springs · 0.9 mi · Small home$5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Serrano Residential Care for the ElderlyPalm Springs · 1.4 mi · Small home$3,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Luna Senior ServicesPalm Springs · 1.4 mi · Small home$5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- 8 Amara CareCathedral City · 4.5 mi · Small home$5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Desert Starlight Senior Care HomeCathedral City · 4.8 mi · Small home$5,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- A Romero's RetreatCathedral City · 4.9 mi · Small home$5,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Aubrey's VillasCathedral City · 4.9 mi · Mid-size home$4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Tender Loving Care Assisted LivingCathedral City · 5.2 mi · Small home$2,500Listed on Seniorly · assisted living private room · seen September 9, 2026
- Gerada Home CareCathedral City · 5.2 mi · Small home$6,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- Angel HomecareCathedral City · 5.4 mi · Small home$5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- 4J's Elderly CareCathedral City · 5.6 mi · Small home$4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Attentive Manor IICathedral City · 5.7 mi · Small home$6,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- Dolores HomecareCathedral City · 6.3 mi · Small home$4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Angel's Haven Care Rancho MirageRancho Mirage · 7.0 mi · Small home$7,000Listed on its own website · seen October 27, 2026
- Angel's Haven Care Cathedral CityCathedral City · 7.5 mi · Small home$6,500Listed on its own website · seen October 27, 2026
- Neighbor Care Assisted LivingDesert Hot Springs · 8.0 mi · Small home$3,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Luna Assisted LivingRancho Mirage · 8.2 mi · Small home$5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Campbell's Loving Home CareRancho Mirage · 9.8 mi · Small home$4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
How this estimate worksWhere this price comes from
The home lists this starting rate on Seniorly, seen September 9, 2026.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time move-in fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
An estimate for planning, not a quote. A home sets the price after hearing about the care needed.
Daily life
Rooms, meals, activities and house rules, in the home’s own words. Open any detail to see where it came from.
Rooms & the spaces they will use (23)Private rooms · Building type · Wifi
Private rooms
Reported on stonewallgardens.com · source dated October 28, 2014.
Building typeCampus
Reported on stonewallgardens.com · source dated October 28, 2014.
Wifi
Reported on stonewallgardens.com · seen October 5, 2026.
Shared / companion rooms
Reported on stonewallgardens.com · source dated October 28, 2014.
Outdoor spaceSemi-private apartment patios · Private apartment patios · Outdoor spaces for open-air dining · Outdoor spaces for exercise · Quiet, peaceful outdoor environment · Barbecue area · and 11 more
Semi-private apartment patios · Private apartment patios · Outdoor spaces for open-air dining · Outdoor spaces for exercise · Quiet, peaceful outdoor environment · Exercise locations · Open-air dining locations · Outdoor spaces — reported on stonewallgardens.com · seen October 5, 2026.
Barbecue area — reported on stonewallgardens.com · seen October 5, 2026.
Wandering walking path · Covered seating · Lush, manicured grounds · Serene courtyards — reported on stonewallgardens.com · seen October 5, 2026.
Walking paths · Outdoor common space · Patio · Garden — reported on Seniorly · source dated August 24, 2026.
Room typesPrivate apartments · Semiprivate apartments · Semi-private apartments · Private Studio Apartment · Three types of apartments · Shared deluxe studio apartment · and 4 more
Private apartments · Semiprivate apartments — reported on stonewallgardens.com · seen October 5, 2026.
Semi-private apartments — reported on stonewallgardens.com · seen October 5, 2026.
Private Studio Apartment · Three types of apartments · Shared deluxe studio apartment · One-bedroom apartment · Studio apartment — reported on stonewallgardens.com · source dated October 28, 2014.
One Bedroom · Studio — reported on Seniorly · source dated August 24, 2026.
Common areasInviting common areas · Well-appointed communal seating areas · Common areas inside and out for activities · Bistro · Grill · Dining room · and 4 more
Inviting common areas — reported on stonewallgardens.com · seen October 5, 2026.
Well-appointed communal seating areas · Common areas inside and out for activities — reported on stonewallgardens.com · seen October 5, 2026.
Bistro · Grill · Dining room · Library · Arts room · Movie theater · Game room — reported on Seniorly · source dated August 24, 2026.
Residents may bring their own furniture
Reported on stonewallgardens.com · seen October 5, 2026.
LaundryShared laundry room
Reported on stonewallgardens.com · seen October 5, 2026.
Rooms come furnished
Reported on Seniorly · source dated August 24, 2026.
Housekeeping frequencyWeekly
Reported on stonewallgardens.com · seen October 5, 2026.
Roll-in / accessible shower
Reported on stonewallgardens.com · seen October 5, 2026.
Visitor parking
Reported on stonewallgardens.com · seen October 5, 2026.
The room opens directly onto a patio, porch or garden
Reported on stonewallgardens.com · seen October 5, 2026.
AmenitiesCafe area with refreshments · Open, wood beam ceilings · Mid-century modern furnishings · Piano · Fireplace · Move-in coordination · and 3 more
Cafe area with refreshments · Open, wood beam ceilings · Mid-century modern furnishings — reported on stonewallgardens.com · seen October 5, 2026.
Piano · Fireplace · Move-in coordination — reported on Seniorly · source dated August 24, 2026.
Game Room · Movie or Theater Room · Piano or Organ — reported on A Place for Mom · seen September 9, 2026.
Wifi in resident rooms
Reported on Seniorly · source dated August 24, 2026.
Housekeeping
Reported on stonewallgardens.com · seen October 5, 2026.
Air conditioning in the room
Reported on stonewallgardens.com · seen October 5, 2026.
Salon or barber
Reported on Seniorly · source dated August 24, 2026.
Cable or satellite TV
Reported on stonewallgardens.com · seen October 5, 2026.
Kitchenette in the unit
Reported on Seniorly · source dated August 24, 2026.
Telephone in the room
Reported on Seniorly · source dated August 24, 2026.
Ground-floor units
Reported on A Place for Mom · seen September 9, 2026.
Meals, preferences & familiar food (15)Dining style · Special diets supported · Who does the cooking
Dining styleRestaurant style
Reported on stonewallgardens.com · seen October 5, 2026.
Special diets supportedLow-sugar · Meals prepared to meet residents' unique dietary needs · Low-sugar diets · Unique dietary needs · Low / No Sodium · No Sugar
Low-sugar · Low-sugar diets — reported on stonewallgardens.com · seen October 5, 2026.
Meals prepared to meet residents' unique dietary needs · Unique dietary needs — reported on stonewallgardens.com · seen October 5, 2026.
Low / No Sodium — reported on Seniorly · source dated August 24, 2026.
No Sugar — reported on A Place for Mom · seen September 9, 2026.
Who does the cookingIn house cook
Reported on stonewallgardens.com · seen October 5, 2026.
Vegetarian or vegan optionsVegetarian
Reported on Seniorly · source dated August 24, 2026.
Meals provided per day3
Reported on stonewallgardens.com · seen October 5, 2026.
Food allergy management
Reported on Seniorly · source dated August 24, 2026.
Snacks available
Reported on stonewallgardens.com · seen October 5, 2026.
All-day or flexible dining
Reported on Seniorly · source dated August 24, 2026.
Dishes the home names, on a published menu or in its own description of its foodFresh-baked goods
Reported on stonewallgardens.com · seen October 5, 2026.
Meals served in the room
Reported on A Place for Mom · seen September 9, 2026.
Family may eat with the resident
Reported on stonewallgardens.com · seen October 5, 2026.
Meals provided
Reported on stonewallgardens.com · seen October 5, 2026.
Professional chef
Reported on stonewallgardens.com · seen October 5, 2026.
Places to eat on siteOn-site eatery · A cafe area · Café or Bistro
On-site eatery — reported on stonewallgardens.com · seen October 5, 2026.
A cafe area — reported on stonewallgardens.com · seen October 5, 2026.
Café or Bistro — reported on A Place for Mom · seen September 9, 2026.
Dining atmosphereIndoor/outdoor seating options
Reported on stonewallgardens.com · seen October 5, 2026.
Activities & the rhythm of a day (6)Activity types offered · Exercise or fitness program · Trips outside the home
Activity types offeredSocial and leisure activities · Happy hour celebrations · Theater · Music · Shopping · Restaurants · and 16 more
Social and leisure activities — reported on stonewallgardens.com · seen October 5, 2026.
Happy hour celebrations — reported on stonewallgardens.com · seen October 5, 2026.
Theater · Music · Shopping · Restaurants · Creative arts — reported on stonewallgardens.com · seen October 5, 2026.
Holiday celebrations — reported on stonewallgardens.com · seen October 5, 2026.
Music programs · Movie nights — reported on Seniorly · source dated August 24, 2026.
Trivia Games · Activities On-site · Holiday Parties · Live Musical Performances · Educational Speakers / Life Long Learning · Art Classes · Live Well Programs · Live Dance or Theater Performances · Birthday Parties · Happy Hour · Pet-focused Programs · BBQs or Picnics — reported on A Place for Mom · seen September 9, 2026.
Exercise or fitness programStretching Classes
Reported on Seniorly · source dated August 24, 2026.
Trips outside the home
Reported on stonewallgardens.com · seen October 5, 2026.
Resident-run activities
Reported on Seniorly · source dated August 24, 2026.
Religious services at the home
Reported on Caring.com · seen September 9, 2026.
Religious services off site
Reported on Seniorly · source dated August 24, 2026.
Faith, culture & language (4)Cultural community the home serves · Languages spoken by caregivers · Clergy or chaplain visits
Cultural community the home servesLGBT seniors · Friends · LGBT residents
Reported on stonewallgardens.com · seen October 5, 2026.
Languages spoken by caregiversEnglish · Spanish
Reported on Seniorly · source dated August 24, 2026.
Clergy or chaplain visits
Reported on A Place for Mom · seen September 9, 2026.
LGBTQ-welcoming stated
Reported on stonewallgardens.com · seen October 5, 2026.
Pets, routines & independence (3)Residents may bring a pet · Pet types allowed · Pet weight limit
Residents may bring a pet
Reported on stonewallgardens.com · seen October 5, 2026.
Pet types allowedDogs · Cats
Reported on Seniorly · source dated August 24, 2026.
Pet weight limit
Reported on A Place for Mom · seen September 9, 2026.
Visiting & staying involved (7)Transport to medical appointments · Office or phone hours as published · Neighborhood or area named
Transport to medical appointments
Reported on stonewallgardens.com · seen October 5, 2026.
Office or phone hours as publishedPlease Call
Reported on Network of Care · seen September 9, 2026.
Neighborhood or area namedUptown neighborhood of Palm Springs
Reported on stonewallgardens.com · seen October 5, 2026.
Transport for shopping and errands
Reported on stonewallgardens.com · seen October 5, 2026.
Public transit access claimed
Reported on A Place for Mom · seen September 9, 2026.
Transport for group outings
Reported on stonewallgardens.com · seen October 5, 2026.
Transportation
Reported on stonewallgardens.com · seen October 5, 2026.
About the home (2)Brand or trade name · Management company
Brand or trade nameStonewall Gardens
Reported on stonewallgardens.com · source dated October 28, 2014.
Management companyNorthstar Senior Living
Reported on stonewallgardens.com · seen October 5, 2026.
Where it is
2150 N Palm Canyon Dr, Palm Springs, CA 92262Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
- Desert Regional Medical CenterHospital · General acute care, on the state’s list0.7 mi
Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).
Open directionsThe state record
California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.
CDSS public record, read October 26, 2026 · License #336426505 · See the state’s own record
The last 36 months — 12 of 15 documents
Complaint outcomes in these 36 months, in the state’s words: 1 “Substantiated”, 5 “Unsubstantiated” and 1 “Unfounded”.
20261 state visit · 2 documents
Mar 12, 2026Complaint investigation reportSubstantiated
Allegation investigated: Staff physically assaulted resident
Licensing Program Analyst (LPA) Seo Jeon conducted an unannounced visit to the facility to deliver findings of the above allegation. LPA met with Clayshanisha Henson, Resident Service Director. The Department investigation involved interviews with staff and residents and reviews of records. On 11-06-2025, Community Care Licensing (The Department) received a complaint report with the following allegation. It was alleged that staff physically assaulted resident. Information received indicated that Staff #1 (S1) struck Resident #1 (R1) in the face while providing care during night shift. As a result, R1 sustained bruising and swelling on the face. Continued on LIC9099-C.... Substantiated The Department’s review of police report from Palm Springs Police Department confirmed the same allegation against S1, supported by two (2) photographs included in the police report. According to the police report, S1 was arrested for battery and elder abuse. The Department conducted an interview with R1 who stated R1 was hit in the face by S1, consistent with R1’s statement in the police report. The Department conducted an interview with the Administrator. The Administrator called police upon learning of the incident on 08-26-2025. The Administrator stated that S1 was the only caregiver on duty during the incident. The Administrator stated that S1 was terminated on 08-28-2025. The Department met with S1 for an interview, but S1 declined and exercised right to remain silent. The Department did not obtain any further information from S1. The Department conducted an interview with Staff #2 (S2). S2 went to R1’s room for routine morning check on 08-26-2025. R1 told S2 about being hit in the face by S1 earlier in the morning. The Department conducted an interview with R1’s hospice agency personnel who stated that a hospice nurse visited R1 on 08-27-2025 to treat R1’s injuries on the face. R1 told the hospice nurse the same account about being hit in the face by S1. The Department’s interview with R1’s relevant party who visited R1 on 08-27-2025 confirmed that R1 shared the same account about being hit in the face by S1. Based on interviews conducted and records review, the Department’s investigation found enough information to corroborate the allegation that staff physically assaulted resident. This allegation is substantiated. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. An exit interview was conducted where a copy of this report was provided, along with a copy of LIC9099D, and Appeal Rights were provided. The Department conducted an interview with the administrator, who stated that police were called, and a report was sent to the appropriate agencies after learning of the physical abuse incident. The Department obtained and reviewed the Palm Springs Police Department report which confirmed the date of the police report was filed. Based on interviews conducted and records review, the allegation that licensee did not notify relevant parties of incident is unfounded. A finding of Unfounded means the allegation could not have happened, is false, and/or is without a reasonable basis. An exit interview was conducted where a copy of this report was provided.the state’s words, verbatim · CDSS document, Mar 12, 2026 · control 18-AS-20251106134235
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87468.2(a)(8) · Plan of correction due date: Mar 19, 2026
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities, (a)In addition to the rights listed in Section 87468.1, (9)To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse. This requirement was not met as evidenced by: Based on interviews conducted and records review, R1 was physically abused by S1. This posed an immediate personal rights risk to residents in care.the state’s words, verbatim · CDSS document, Mar 12, 2026
Plan of correction: Licensee agreed to provide reminder training of personal rights and will send proof of the training by the POC due date.
Mar 12, 2026Facility evaluation reportCase Management - OtherDeficiency pages: Type A, Type B
Type of visit: Case Management - Other
Licensing Program Analyst (LPA), Seo Jeon, conducted an unannounced visit to the facility for a case management visit to follow up on complaint control number 18-AS-20251106134235. The LPA was allowed entrance into the facility and met with Clayshanisha Henson, Resident Service Director. The LPA informed the Resident Service Director of the purpose of the LPA’s visit. LPA toured the interior and exterior of the facility and did not observe any health and safety concerns. LPA conducted review of staff file and observed that Staff #1 (S1) did not have criminal record clearance prior to S1’s employment at this facility. S1 had worked without being associated with the facility from March 2025 to 08/28/2025. A citation was issued. LPA conducted review of facility records and observed that the physical abuse incident occurred on 08/26/2025 was not reported to Community Care Licensing. A citation was issued. An exit interview was conducted where a copy of this report, LIC809-D, LIC421BG, and Appeal Rights were provided.the state’s words, verbatim · CDSS document, Mar 12, 2026
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87355(e)(3) · Plan of correction due date: Mar 12, 2026
Criminal Record Clearance, (e)All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working..., (3) Request a transfer of a criminal record clearance This requirement was not met as evidenced by: Based on records review, S1 did not have criminal record clearance prior to working at the facility. This posed an immediate health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Mar 12, 2026
Plan of correction: Licensee terminated S1 on 08/28/2025. Licensee stated that all employees will go through criminal record clearance prior to employment.
From the deficiency page — Deficiency type: Type B · Section cited: CCR87211(c) · Plan of correction due date: Mar 12, 2026
Reporting Requirements, (c)Any suspected physical abuse that does not result in serious bodily injury...the corresponding licensing agency, and the local law enforcement agency within twenty-four (24) hours... This requrement was not met as evidenced by: CCLD did not receive any incident reports regarding the physical abuse incident occurred on 08/26/2025. This posed a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Mar 12, 2026
Plan of correction: Licensee agreed to send all future incident reports to Community Care Licensing Riverside Regional Office.
20253 state visits · 3 documents
Dec 5, 2025Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Seo Jeon conducted an unannounced annual required visit. Upon entry, LPA was greeted by Nisha Henson, Care Director, and informed them of the purpose of the visit. At the time of the visit, there were three (3) staff members and 27 residents present. Brittany Cabanas, Administrator, joined later during the inspection. Facility Overview: The facility is consisted of two (2) single story buildings with 24 bedrooms and 27 bathrooms. There are no pools or known firearms on the premises. Infection Control: LPA observed that hygiene and cleaning supplies were available for regular facility maintenance. The facility has infection control plan in file. Physical Plant: The physical plant, including floors, windows, and doors, was clean and well maintained. Fixtures and furniture were in good repair. The outdoor area was free of hazards. Laundry equipment was in good working condition. Sharp and dangerous objects were securely locked and inaccessible to residents. The hot water temperature was 118°F. LPA reviewed annual fire marshal inspection report dated 05-20-2025 and observed that the facility passed the inspection. Food Service: The facility’s kitchen was clean and equipped to prepare food. The facility maintained the required two-day supply of perishable foods and a seven-day supply of non-perishable foods. Continued on LIC809-C..... Care & Supervision/Administration: Adequate staff were present to supervise clients during the visit. The administrator holds a current administrator’s certificate. Record Review and Resident/Staff Files: LPA reviewed files for four (4) staff members, confirming criminal clearances, updated training, and CPR/First Aid certification. Four (4) resident files were reviewed and contained all required documentation. Health-Related Services/Incidental Medical Services: All resident medications were securely locked inside the facility medication room. LPA reviewed medications for four (4) residents, confirming that all medications were listed on the Medication Administration Record (MAR) and accounted for. Disaster Preparedness: LPA reviewed the facility’s emergency and disaster plan, including documentation of the last fire drill conducted on 09-10-2025, which met department requirements. All facility exits were clear of obstructions. No deficiencies were cited during the visit. An exit interview was conducted, during which this report was reviewed and provided.the state’s words, verbatim · CDSS document, Dec 5, 2025
Nov 20, 2025Complaint investigation reportUnsubstantiated
Allegation investigated: Unqualified staff providing medical care. Staff tested positive for COVID.
On November 20, 2025, the Department of Social Services staff conducted an unannounced visit to this facility to continue investigation of the above allegations and to deliver findings. The Department was met by Nisha Henson and the purpose of the visit was explained. Investigation consisted of the following: On October 28, 2021, the Department conducted an unannounced initial visit to the facility to investigate the complaint allegations mentioned above. During the visit, it was determined that the complaint required further investigation. At time of visit, the Department interviewed 5 staff (S1-S5) and 3 residents (R1-R3). The Department obtained the following pertinent documents: Email correspondence (dated: 10/25/21 at 2:44pm), Weekly Care Schedule (dated:10/4/21), Staff training certificates (dated 4/1/21), Staff Roster (no date), Kitchen schedule (no date). On November 20, 2025, the Department requested and obtain the following documents: Staff roster (dated: 11/2025), Resident Roster (dated: 11/13/25). The department reviewed 4 staff files and interviewed the Residential Care Coordinator/Business Manager (A1). Page 1 of 3 Unsubstantiated The investigation revealed the following: Allegation: Unqualified staff providing medical care. The detail of the complaint alleges that “staff are asked to do ‘medical tasks’ that they aren’t qualified to do.” On November 20, 2025, at 1:15 pm, the Department interviewed Nisha Henson, Residential Care Coordinator(A1) who denied the allegation stating there are no unqualified staff providing medical care. All the Med Techs and the care staff are qualified. On October 28, 2021, the Department interviewed 5 staff members, including the administrator (S1–S5), about the allegation. 2 of the 5 said some staff may be asked to perform tasks outside their usual scope when needed, but those staff are typically cross-trained in related duties such as medication technician and caregiver tasks. The other 3 staff said they are not asked to perform tasks outside their scope. On October 28, 2021, the Department interviewed 3 residents (R1–R3). All three residents said they are well cared for and that only medication technicians have administered their medications. On November 20, 2025, the Department reviewed 4 staff files and found that they contained required certifications and training. Additionally, the Department reviewed and evaluated the staff training certificates (dated: 4/1/21). Based on the information gathered, there is insufficient evidence to support the allegation mentioned above; Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Page 2 of 3 Allegation: Staff tested positive for COVID The detail of the complaint alleges that a staff member tested positive for COVID and was asked not to disclose information to other staff. On November 20, 2025, at 1:15pm, the Department interviewed Nisha Henson, Residential Care Coordinator (A1). A1 denied the allegation and stated the facility has a COVID mitigation plan on file that staff follows. The complaint alleges a staff member tested positive for COVID and was told not to disclose it to other staff members. COVID test results are confidential, and a positive result is not a violation of Title 22. Interviews and review of documents show the administrator addressed the positive test with staff and arranged testing while maintaining staff confidentiality. Based on the information gathered there is insufficient evidence to support the allegation mentioned above; Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. There were no deficiencies cited during today's visit. Exit interview conducted and copy of report provided. Page 3 of 3the state’s words, verbatim · CDSS document, Nov 20, 2025 · control 18-AS-20211025095214
Aug 18, 2025Facility evaluation reportCase Management - IncidentReport on file
Type of visit: Case Management - Incident
Licensing Program Analyst (LPA) Seo Jeon made an unannounced visit to the facility to conduct a Case Management visit regarding a death report received on 08-15-2025. LPA met with Brittany Cabanas, Executive Director, and obtained the pertinent documentation. LPA conducted a tour of the facility for health and safety. LPA did not find any health and safety concerns at the time of the visit. There are no deficiencies being cited, per California Health & Safety Code and Code of Regulations, Title 22. An exit interview was conducted, a copy of this report were provided. LPA left the facility at 12:30 PM and returned at 01:20 PM.the state’s words, verbatim · CDSS document, Aug 18, 2025
20244 state visits · 6 documents
Dec 4, 2024Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Seo Jeon conducted an unannounced annual required visit. Upon entry, LPA was greeted by Brittany Holm, administrator, and informed them of the purpose of the visit. At the time of the visit, there were 6 staff members and 24 residents present. Facility Overview: The facility is consisted of 2 single story buildings with 24 bedrooms and 27 bathrooms. There are no pools or known firearms on the premises. Infection Control: LPA observed that hygiene and cleaning supplies were available for regular facility maintenance. The facility’s infection control plan was reviewed and found to meet department requirements. Physical Plant: The physical plant, including floors, windows, and doors, was clean and well maintained. Fixtures and furniture were in good repair. The outdoor area was free of hazards. Laundry equipment was in good working condition. Sharp and dangerous objects were securely locked and inaccessible to residents. Administrator provided inspection report from fire marshal dated 7-21-2024, and the hot water temperature was 106°F. Food Service: The facility’s kitchen was clean and equipped to prepare food. The facility maintained the required two-day supply of perishable foods and a seven-day supply of non-perishable foods. Care & Supervision/Administration: Adequate staff were present to supervise clients during the visit. The administrator holds a current administrator’s certificate. Continued on LIC809-C.... Record Review and Resident/Staff Files: LPA reviewed files for 6 staff members, confirming criminal clearances, updated training, and CPR/First Aid certification. 3 resident files were reviewed and contained all required documentation. Health-Related Services/Incidental Medical Services: All resident medications were locked and stored in a separate medication room. LPA reviewed medications for 3 residents, confirming that all medications were listed on the Medication Administration Record (MAR) and accounted for. Disaster Preparedness: LPA reviewed the facility’s emergency and disaster plan, including documentation of the last fire drill conducted on 11-14-2024, which met department requirements. All facility exits were clear of obstructions. No deficiencies were cited during the visit. An exit interview was conducted, during which this report was reviewed and provided.the state’s words, verbatim · CDSS document, Dec 4, 2024
May 17, 2024Complaint investigation reportUnsubstantiated
Allegation investigated: Staff not supervising resident resulting in multiple falls Resident’s money was stolen
Licensing Program Analyst, (LPA) Kathleen Banrasavong conducted an unannounced visit to deliver findings for a complaint investigation regarding the above allegations. LPA met with Marketing and Resident Enrichment Director, Brian Trout, where LPA explained the purpose of the visit and the elements of the allegations. The investigation consisted of observation, interviews with staff members and residents, and records review. On 12/07/2020, Community Care Licensing received a complaint alleging that Staff did not supervise resident resulting in multiple falls and Resident’s money was stolen. It was reported that R1 was being hospitalized due to multiple falls and that staff members were not supervising the resident. Information obtained from an interview with Administrator, Chad Boeddeker stated R1 would sustain bruises occasionally due to being a fall risk. Administrator reported R1 would not request staff assistance when ambulating. Information obtained from interviews with additional staff members indicted there were no issues with assisting the residents during this time period. Interviews with residents corroborated that they were able to get assistance if requested. After reviewing R1’s records, he was indicted to be a fall risk and had regular 30 minutes intervals room checks. LPA was unable to interview R1 due to the resident passing away in March 2021. LPA also attempted to interview R1’s responsible party, but LPA was unable to obtain contact. Unsubstantiated In regards to the allegation of Resident’s money was stolen, it was alleged that the facility did not safeguard R1’s money. The Marketing and Resident Enrichment Director, Brian Trout stated that they have a safeguarding form that the client’s fill out prior to become residents at the facility. If any theft or loss occurs, the policy is to notify the police if the value is over $25.00. Information obtained from an interview with Staff Member stated that they overheard R1 mention they had lost their wallet; however, the staff member could not recall specific details pertaining to the incident. Additional interviews could not provide any information to corroborate or refute the allegation. Therefore, due LPA unable to obtain information from pertinent parties, this allegation is deemed unsubstantiated at this time. Based on the LPA’s observation, interviews, and record review, the allegations may have happened or is valid, but there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur. Therefore, the allegations are unsubstantiated. An exit interview was conducted, and a copy of this report, were discussed with and provided to the Marketing and Resident Enrichment Director, Brian Trout.the state’s words, verbatim · CDSS document, May 17, 2024 · control 18-AS-20201207165056
Mar 27, 2024Complaint investigation reportUnfounded
Allegation investigated: Resident is being illegally evicted.
Licensing Program Analyst (LPA), Kathleen Banrasavong made an unannounced visit to the facility to deliver findings on complaint investigation regarding the allegation listed above. LPA spoke to the Executive Director, Lauren Vincent over the phone and met with Kitchen Chef, Brian Lebeuf and explained the purpose of the visit and the elements of the allegation. LPA Banrasavong conducted the investigation which consisted of observation, interviews with staff members and resident, and record reviews. On 02/28/2024, Community Care Licensing received a complaint stating that the facility is illegally evicting Resident (R1). It was reported that the facility did not follow the 30-day eviction guidelines, did not properly serve the resident, and did not give the resident proper resources to find alternative housing. During the LPA’s initial visit, LPA was able to speak to R1 and confirmed that he was properly served with the 30-day notice on the date that the facility submitted the notice to Community Care Licensing’s Regional Office. R1 stated that there were resources available and Executive Director, Lauren Vincent has been assisting in trying to help find alternative housing. Unfounded Documentation provided to the resident indicated an outstanding balance due to failure to pay rent under the residency agreement. The balance included fees from unpaid rent since September 2022 until the present month of March 2024. During the LPA’s interview with Executive Director, Lauren Vincent, it was concluded that the eviction notice was served to the resident in his room, along with several resources to help find alternate housing. It was advised that there were two (2), 30-day eviction notices served to the resident on October 19, 2023, and December 29, 2023. Based on LPAs observations, records review, and staff and resident interviews, this agency has investigated the complaint alleging that the facility is illegally evicting the resident. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. An exit interview was conducted, and a copy of this report was provided to the Executive Director, Lauren Vincent over the phone and Kitchen Chef, Brian Lebeuf as evidenced by his signature.the state’s words, verbatim · CDSS document, Mar 27, 2024 · control 18-AS-20240228155354
Mar 27, 2024Complaint investigation reportUnsubstantiated
Allegation investigated: Staff did not ensure resident attended his medical appointments Staff did not meet resident's dietary needs Staff mismanaged resident's medication Staff falsified residents' records Administrator is not at the facility a sufficient amount of time
Licensing Program Analyst (LPA), Kathleen Banrasavong made an unannounced visit to the facility to deliver findings for a complaint investigation regarding the allegations listed above. LPA met with Executive Director, Lauren Vincent over the phone and met with Kitchen Chef, Lebeuf and explained the purpose of the visit and the elements of the investigation. LPA Banrasavong conducted the investigation, which consisted of observation, interviews with staff members, residents, and record reviews. LPA was unable to interview additional witnesses in order to obtain pertinent information. On 02/12/2024, Community Care Licensing received a complaint alleging that the facility is not ensuring resident is attending his medical appointments. The LPA attempted to reach out to the Reporting Party (RP) on three separate occasions but was not able to make contact with the RP. LPA interviewed the resident (R1) that was named in the complaint. During the interview, the resident indicted that they had no issues with getting any resources needed to attend their medical appointments. The resident indicted that they did not miss any medical appointments. The resident also indicted that they were able to get their medications on time, without any issues. They stated that there was always a Med Tech available when they needed one. R1 stated that they did not have any issues or concerns with the facility and it’s care and supervision. Unsubstantiated During the initial 10-day visit, the LPA spoke to the Administrator, Lauren Vincent over the phone and the Marketing & Resident Enrichment Director, Brian Trout in regards to the Administrator’s hours and schedule at the facility. It was alleged that the Administrator was not at the facility for a sufficient amount of time. The random 5 residents that the LPA interviewed stated that that was not an issue for them. The staff also echoed that sentiment. The Administrator stated that she was present at the facility for a sufficient amount of time to meet the needs of the residents. In regards to the allegations that the facility is not meeting resident’s dietary needs, after record reviews, interviews with the Head Chef and Marketing and Resident Enrichment Director, there was no resident who resided that the facility, that had a special dietary plan or restriction. The LPA randomly interviewed residents who stated that they had no issues with getting medication or being transported to their doctor’s appointments. The LPA reviewed 5 random medications and MARS, in which it appeared that the medications were accurately dispensed and logged. The Med Tech, Nisha Henson, stated that there were no issues with residents receiving their medications. In regards to the facility falsifying records, the LPA was not able to interview additional witnesses regarding the complaint. The Marketing & Resident Enrichment Director, Brian Trout and Executive Director, Lauren Vincent denied this allegation. The residents interviewed indicted that they did not have any issues or concerns regarding this complaint. Based on LPAs observations, records review, and staff and resident interviews, this agency has investigated the complaint alleging that the facility, Staff did not ensure resident attended his medical appointments, Staff did not meet resident's dietary needs, Staff mismanaged resident's medication, Staff falsified residents' records, Administrator is not at the facility a sufficient amount of time are unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and a copy of this report was provided to the Executive Director, Lauren Vincent over the phone and provided to Kitchen Chef, Brian Lebeuf as evidenced by his signature.the state’s words, verbatim · CDSS document, Mar 27, 2024 · control 18-AS-20240212161807
Mar 27, 2024Complaint investigation reportUnsubstantiated
Allegation investigated: Staff are not transporting residents to medical appointments. Administrator is not on the premises for a sufficient number of hours. Facility is not following residents dietary plan. Facility does not have a nurse available to assist residents in care.
Licensing Program Analyst (LPA), Kathleen Banrasavong made an unannounced visit to the facility to deliver findings for a complaint investigation regarding the allegations listed above. LPA spoke to the Executive Director, Lauren Vincent over the phone and met with Kitchen Chef, Brian Lebuef and explained the purpose of the visit and the elements of the investigation. LPA Banrasavong conducted the investigation, which consisted of observation, interviews with staff members and residents, and record reviews. LPA was unable to interview additional witnesses in order to obtain pertinent information. On 02/12/2024, Community Care Licensing received a complaint alleging that staff are not transporting residents to medical appointments, Administrator is not on the premises for a sufficient number of hours, facility is not following residents dietary plan, and facility does not have a nurse available to assist residents in care. In regards to the allegations that staff are not transporting residents to medical appointments, LPA interviewed Resident (R1) and advised that they had no issues with obtaining any resources regarding their medical appointments and did not miss any medical appointments. It was also advised that there was always a Med Tech available and there were no issues or concerns. It was also alleged that the facility does not have a nurse available to assist residents in care. Marketing & Resident Enrichment Director, Brian Trout, stated the facility has six (6) med techs in total. There are different Med Techs for each shift, which accounts for the AM, PM, and weekend shifts. Unsubstantiated In regards to the allegation that the Administrator was not present at the facility for a sufficient number of hours, LPA reviewed the Administrator’s training and schedule. The Administrator stated that she is present at the facility and there to meet the needs to the residents. Information obtained from interviews with residents and staff stated there were no issues or concerns regarding Administrator being at the facility. In regards to the allegations that the facility is not meeting resident’s dietary needs, after record reviews and interviews with administrator and staff, it was advised that there was no resident who resided at the facility, that required a special dietary plan or restriction. Head Chef, Brian Lebeuf corroborated that there were no residents that have any restrictions or special diets. It was advised that residents are able to substitute and have alternative meal options if they choose. Based on LPAs observations, records review, and staff and resident interviews, this agency has investigated the complaint alleging that staff are not transporting residents to medical appointments, Administrator is not on the premises for a sufficient number of hours, facility is not following residents dietary plan, and facility does not have a nurse available to assist residents in care. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and a copy of this report was provided to the Executive Director, Lauren Vincent over the phone and provided to the Kitchen Chef, Brian Lebeuf as evidenced by his signature.the state’s words, verbatim · CDSS document, Mar 27, 2024 · control 18-AS-20240212154137
Jan 30, 2024Complaint investigation reportUnsubstantiated
Allegation investigated: Resident sustained unexplained bruising while in care. Staff did not safeguard resident's personal property.
Licensing Program Analyst (LPA), Stephanie Martinez, conducted an unannounced visit to the facility to conclude the investigation into the above allegations. The LPA met with Interim Administrator, Lauren Kabakoff, and informed her of the purpose for the visit. A report was received by the Department alleging Resident One (R1) was observed with unexplained bruising to their neck on or around March 15, 2021. Administrator Chad Boeddeker was interviewed and reported R1 was observed with bruising; however, he stated R1 returned to the facility from a hospitalization with the injuries. He reported R1 would sustain bruises occasionally due to being a fall risk. He reported R1 would not request staff assistance when ambulating. Resident records were obtained on 03/23/2021. R1's Physician's Report (California) was reviewed; the document revealed the resident had no motor impairment or paralysis, was not confused or disoriented, and had no history of skin conditions or breakdown. An interview with R1 could not be conducted due to the resident passing away in March 2021. Additional staff and resident interviews could provide no additional information regarding the matter. Therefore, due to insufficient Unsubstantiated information, this allegation is deemed UNSUBSTANTIATED at this time. In addition, a report was received by the Department alleging facility staff lost R1's wallet and glasses. Staff and resident interviews reported R1 was observed to utilize glasses. One staff interview reported overhearing R1 mention they had lost their wallet; however, the staff member could not recall the circumstances surrounding the incident. An interview with R1 could not be conducted due to the resident passing away in March 2021. Additional interviews could not provide any information to corroborate or refute the allegation. Therefore, due to insufficient information, this allegation is deemed UNSUBSTANTIATED at this time. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. This report was reviewed with Interim-Administrator Kabakoff and a copy was provided.the state’s words, verbatim · CDSS document, Jan 30, 2024 · control 18-AS-20210315130523
20231 state visit · 1 document
Dec 11, 2023Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Janira Arreola conducted a required annual visit. LPA was greeted and was granted entry and met with Administrator, Lauren Kabakoff, who was informed of the purpose of the visit. The facility is a one story building with (24) apartments and (27) bathrooms, (1) medication room, (1) laundry room, (1) staff office, kitchen and common area/dining room. No pools or fire arms are kept at the facility. The facility is designated as a residential care facility for the elderly serving elderly between age 60 and above. LPA conducted a tour of the interior and exterior, reviewed facility documents and conducted interviews. LPA observed the following: Infection Control: LPA observed the hand washing stations in the facility had hand hygiene supplies and hand washing signs. LPA observed PPE equipment and cleaning supplies to do regular cleaning of the facility. The facility has a plan for mitigating infectious diseases and training staff on these procedures. Physical Plant: LPA observed the physical plant, floors, windows, and doors were observed to be clean and fixtures and furniture were present and in good repair. The facility's outdoor area was observed to be free of hazards and contained outdoor furniture and shaded area for clients. Laundry equipment was observed to be in good working condition. The sharp and dangerous objects were observed to be locked and inaccessible to clients. The smoke detector and carbon monoxide was operational, and the hot water temperature 108.3F. Food Service: LPA observed facility kitchen had the ability to prepare food in clean environment and possessed equipment in good working condition. LPA observed the facility met the required 2-day supply of perishable and 7-day supply of non-perishable foods. Record Review and Resident/Staff Files: LPA reviewed staff files and training that contained staff criminal clearance and updated training along with CPR/First Aid. Client files were reviewed and possessed all required paperwork. Health Related Services/ Incidental Medical Services: All client medication was locked in the medication room. LPA reviewed resident medications for residents and found all required labeling was found to be in place. Disaster preparedness: LPA reviewed the facility's emergency and disaster plan. LPA reviewed documentation showing last fire drill conducted 09/21/23. LPA observed all facility exits were clear from obstructions. No deficiencies were cited at the time of the visit. An exit interview was conducted where a copy of this report was provided to Administrator, Lauren Kabakoff.the state’s words, verbatim · CDSS document, Dec 11, 2023
Earlier years2021 to 2023 · 3 documents
20231 state visit · 1 document
Apr 20, 2023Complaint investigation reportSubstantiated
Allegation investigated: Facility does not have a current emergency disaster plan Facility vehicle is in disrepair Uncleared adults working at the facility. Facility does not maintain accurate and complete resident and employee records/files. Facility staff are not adequately trained.
Licensing Program Analyst (LPA Javina George made an unannounced visit to the facility to commence a complaint investigation. LPA was greeted and granted entry by LVN/Assistant Executive Director Shannon Hundley. The Executive Director Lauren Kabakook arrived shortly after. LPA explained the purpose of the visit and the elements of the allegation(s) listed above. The allegation(s) were invesitgated. The investigation consisted of observation, interviews and record review. Reagarding the allegation Facility does not have a current emergency disaster plan. During a tour of the physical plant of the LPA observed in the hallway of the dining room for there to be an emergency disaster form (LIC610E) dated 4/1/22 and another inside the staff office dated 5/24/2022. It was evident that they are not updated as not only were there staff listed that are no longer working at the facility, in addition to the LIC form does not have the (03/19) date updated version, the facility has the (10/03) dated form. Based on observation and record review the allegation facility does not have a current emergency disaster plan is SUBSTANTIATED. Substantiated Allegation: Facility vehicle is in disrepair LPA conducted a tour of the facility transportation van that was reportedly had recently removed seats to declare to state the van would be a ten-passenger van (1 driver and 9 passengers). LPA requested to review the inspections that have been conducted by California Highway Patrol. Lauren the Executive Director provided LPA with a copy of the chp343 titled Safety Compliance Report/terminal record update that was dated 2015 and indicated that the vehicle would be inactivate and defined as bus. Due to the capacity reduction in the van, annual inspections are not required. A further inspection of the van revealed that, the fire extinguisher was not secured and has the potential to roll around, there were also extra seat belts that were buckled from the seats that were removed and were found to be secured laying on the floor. There were some exposed wires Based on the facility vehicle is in disrepair is SUBSTANTIATED. Allegation: Uncleared adults working at the facility. LPA conducted a review of the staff schedule, LIC 500 and compared it to the facility personnel report summary. LPA found there to be inaccuracies with the staff schedule and the LIC 500, as not all staff on the schedule were not indicated on the LIC 500. LPA observed for Staff #1 (S1) to be working at the at the facility, during LPA’s visit and is noted to have worked/been an employee since July 21, 2022, without having had obtained the proper clearance. S1 current status is "pending". As a result, LPA along with Executive Director Lauren and Assistant Executive Director Shannon escorted S1 off the community grounds, it was explained that they would be removed from the schedule until the proper clearance has been obtained. S1 stated that they were aware and was working on makingThe allegation of uncleared adults working in the facility is SUBSTANTIATED. Allegation: Facility does not maintain accurate and complete resident and employee records/files. LPA conducted a review of seven (7) resident files of the 17 currently admitted to the facility. LPA observed for the resident files to have a completed physician’s report, preplacement appraisal, an assessment needs and services plan, emergency notification identification form, and Admissions agreement. LPA conducted a review of five (5) staff files according to the LIC500 there are a total of (15) staff. According to the table of contents the staff files are to include the training that the staff has received at initial employment and on going required training. LPA observed the following inconsistencies: 1 out of 5 staff files had a training checklist, 2 of the 5 staff records had a CPR/First Aid card showing that training had been received. 3 of the 5 staff files had a copy of the staff identification (DL, ID card). Based on record review the allegation of facility does not maintain accurate and complete resident and employee records/files is SUBSTANTIATED. This too was corrected at the time of the visit, LPA did not observe any flammable liquids other than cleaning agents, that were properly stored, they were on a separate shelf away from the emergency food supply. The allegation of facility does not properly store flammable liquids is UNSUBSTANTIATED. Administrator is not at the facility a sufficient amount of time The facility does not keep a staff schedule indicating when administration would be on grounds. Per the LIC 500 the Administrator Lauren Kabakoff works at the facility Monday-Thursday 10am-7:00pm. Lauren is also on call 24/7. The facility has a second Administrator Shannon Hundley who works Monday-Friday 8am-5pm. Per interviews conducted Lauren is present on the days indicated, and the facility has an additional staff (Shannon) that holds the administrator certificate. Based on observation, interview and record review the allegation is UNSUBSTANTIATED. Facility is not maintained in a clean and sanitary condition. A tour of the physical plant was conducted, and the facility was observed to be clean, clutter and odor free. However, there were resident apartments (11, 16, 17, 24), that were observed to be cluttered and having piles of items such as shoes, papers, and drinking beverages etc. Per the Executive Director Lauren the facility policy is that the residents are encouraged to decorate how they would like and that it is acceptable as long as there is a free pathway to maneuver about the room for fire personnel and other visitors. LPA observed for the pathways to be clear, and free from obstruction. The stated apartments were not observed to be unsanitary or not clean, just had a lot of items placed stacked and or piled throughout the room. Based on observation and interviews the allegation is UNSUBSTANTIATED. Facility has excess trash. LPA conducted a tour of the physical plant and did not observe any excess trash. Per the Executive Director Lauren the dumpster is emptied 2-3 times a week on Mondays, Wednesdays and Fridays. The exterior of the physical plant was observed to be free of trash. The area where the dumpster sits in the back of the facility was clean, there were no stains, odors or lose flying trash observed. Based on observation and interviews the allegation facility has excess trash is UNSUBSTANTIATED. Regarding the allegation of Facility does not provide a safe environment for residents and staff. The facility offers 24/7 supervision, and is a secured perimeter, a code is required to get in and out of the gate/door. Each apartment has a pull cord in all restrooms and all residents are issued a pendant upon admission. The pendant can be worn around the resident's neck. The facility has a Licensed Vocational Nurse that is also on call 24/7. It was alleged that the volunteers do not provide a safe environment. Per Executive Director Lauren the facility does have a total of 10 volunteers. There are not any known instances where the volunteers have mistreated the residents when speaking to them, and socializing during happy hour, and other activities. In addition the residents and staff have not reported any concerns about how the volunteers and their conduct while on grounds. There are some volunteers that come 1 a week and some that come 2 times a month. There was not sufficient evidence to corroborate the allegation, therefore the allegation facility does not provide a safe environment for residents and staff is UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and a copy of this report was provided to Executive Director Lauren Kabakook. Facility staff are not adequately trained. LPA conducted a review of five (5) staff files according to the LIC500 there are a total of (15) staff. According to the table of contents the staff files a breakdown of training's are to be included in section 8, of the file. The training included would be that the staff has received at initial employment and on going required training LPA observed the following inconsistencies: 1 out of 5 staff files had a training checklist, 2 of the 5 staff records had a CPR/First Aid card showing that training had been received. 3 of the 5 staff files had a copy of the staff identification (DL, ID card). In addition staff #2 (S2)'s CPR/First Aid expired in February 2023. Based on record review the allegation of facility does not maintain accurate and complete resident and employee records/files is SUBSTANTIATED. A substantiated finding means that the preponderance of evidence standard has been met. An exit interview was conducted and a copy of this report, 9099C, 9099D LIC 811, and appeal rights were provided to Executive Director Lauren Kabakookthe state’s words, verbatim · CDSS document, Apr 20, 2023 · control 18-AS-20230412172120
From the deficiency page — Deficiency type: Type A · Section cited: HSC 1569.17 · Plan of correction due date: May 5, 2023
(c)(1)(A) Subsequent to initial licensure, a person specified in subdivision (b) who is not exempted from fingerprinting shall obtain either a criminal record clearance or an exemption, pursuant to subdivision (f) of this section or Section 1522.7, from the State Department of Social Services prior to employment, residence, or initial presence in a facility.This requirement is not met as evidenced by: Based on observations, interviews and records review, the Licensee did not comply with the section cited above on 1 out 1 time, as S1 began working without having a fingerprint clearance. This poses an immediate health, saftey and personal rigths risk to persons in care.the state’s words, verbatim · CDSS document, Apr 20, 2023
Plan of correction: The Licensee agrees to have S1 complete the process of obtaining an exemption. Proof of correction is to be submitted by 5pm on the due date indicated.
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87468.1(a)(2) · Plan of correction due date: Apr 21, 2023
RCFEs shall have all of the following personal rights: To be accorded safe, healthful & comfortable accommodations, furnishings and equipment. This requirement was not met as evidenced by: The facility van fire extinguisher is not mounted and can roll around the van. This poses an immediate health, safety and personal rights risks to persons in carethe state’s words, verbatim · CDSS document, Apr 20, 2023
Plan of correction: The licensee agrees to have the fire extinguisher mounted in a safe location inside the van will be completed next Wednesday by Aizen fire protection on 4/26/23 at 8:30am, to have it remounted.
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87565(c) · Plan of correction due date: May 4, 2023
Personnel requirements-general-All RCFE staff are to have 10 hours of initial training in their first 4 weeks of employment and at least 4 hours of training annually thereafter. This requirement is not met as evidenced by: 5 out of 5 facility staff did not find any documentation of training provided to any staff of 5 files that were reviewed. This poses an immediate health, safety and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Apr 20, 2023
Plan of correction: The licensee agrees to provide the training transcripts for the 5 out of 5 staff files indentified on the LIC 811 by 5 pm on the due date indicated.
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87412(a)(1) · Plan of correction due date: May 4, 2023
PERSONNEL RECORDS The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information. LPA observed staff files not to be complete, information missing. records verification of required staff training and orientation, as specified. Documentation of staff training shall include(A) Trainer's full name; (B) Subject(s) covered This poses a potential health, safety, personal rights risk to persons in carethe state’s words, verbatim · CDSS document, Apr 20, 2023
Plan of correction: Licensee is to ensure all staff files are maintained with staff training information. Licensee is to submit proof of correction to CCL by the due date
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87208 · Plan of correction due date: Apr 21, 2023
87208 Plan of Operation (a) Each facility shall have and maintain a current, written definitive plan of operation. The plan and related materials shall be on file in the facility and shall be submitted to the licensing agency with the license application. Any significant changes in the plan of operation which would affect the services to residents shall be submitted to the licensing agency for approval. The plan and related materials shall contain the following: This requirement is not med as evidenced by the LIC610E was not on the updated form and there were staff with designated duties. This poses an immediate health, safety and personal rights risk to persons in carethe state’s words, verbatim · CDSS document, Apr 20, 2023
Plan of correction: The Licensee agrees to update the facility's emergency diaster plan. Proof is to be submitted by 5pm on the due date indicated.
20221 state visit · 1 document
Jun 22, 2022Facility evaluation reportCase Management - DeficienciesDeficiency page: Type A
Type of visit: Case Management - Deficiencies
On this date, Licensing Program Analyst (LPA) Crystal Colvin made an unannounced visit to the facility to investigate a complaint #18-AS-20220621091121. During today's inspection, LPA Colvin observed the following deficiency, which was reviewed with Administrator James Dunning: In LPA Colvin's review of the facility's file prior to coming out to conduct the inspection, LPA Colvin observed that the facility has overdue licensing fees. These fees consist of annual fees for the year 2021, as well as subsequent late fees for that year. As of today's inspection, the Licensee owes $1,857.00 in overdue licensing fees. Deficiency cited. No other health and safety concerns observed during today's inspection. An exit interview was conducted with Administrator James Dunning, and a copy of this report, LIC 809D, and appeal rights was provided.the state’s words, verbatim · CDSS document, Jun 22, 2022
From the deficiency page — Deficiency type: Type A · Section cited: HSC 1569.185(e) · Plan of correction due date: Jun 23, 2022
Fees for license or applications; use of revenues; collected; denial or forfeiture: (e) The failure of an applicant for licensure or a licensee to pay all applicable and accrued fees and civil penalties shall constitute grounds for denial or forfeiture of a license. This requirement was not met by: Based on record review, the Licensee did not comply with the above Health & Safety Code with licensing fees ($1,875.00 total). LPA Colvin observed that the facility past due licensing fees for annual fees as well as late fees for 2021. This is an immediate safety risk to all residents as license may be revoked.the state’s words, verbatim · CDSS document, Jun 22, 2022
Plan of correction: Licensee agrees to pay all outstanding fees due to Commuity Care Licensing. Licensee may self-certify to LPA Colvin once fees have been paid. Plan of Correction due date of 6/23/22.
20211 state visit · 1 document
Nov 9, 2021Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Jesse Gardner made an unannounced visit to the facility to conduct an annual inspection with an emphasis on infection control. LPA Gardner met with Medical Technician Nisha Henson. There is currently 1 case of COVID-19 in quarantine within the facility. The COVID-19 positive resident is isolated inside their apartment. During today's visit, LPA Gardner toured the facility and made observations pertaining to the facility's infection control measures. LPA Gardner observed sufficient hand hygiene supplies, sufficient cleaning and disinfecting provisions, and proper use of face coverings. The facility has a designated infection control lead person who has been tasked with tracking all COVID-19 cases and/or suspected cases, ensuring PPE supplies are maintained, cleaning and disinfection provisions are in adequate quantities, and that staff are trained in the proper use and disposal of PPE and overall infection control. During the inspection, LPA Gardner discussed infection control practices and procedures with Ms. Henson. An exit interview was conducted and a copy of this report, was reviewed with and provided to Ms. Henson.the state’s words, verbatim · CDSS document, Nov 9, 2021
26 of 35 beds were occupied at the March 12, 2026 state visit, the most recent — a count on that day, not an opening.
License holder
Pcd Senior #1 LLC; Northstar Snr Lvg Mgt LLC, licensed since 2014.
The state’s totals for this licenseSince 2014, as the state’s facility page counts them
- State visits on file
- 17
- Total complaints
- 8
- Substantiated allegations
- 6
- Type A citations
- 5
- Type B citations
- 1
These are the state’s own totals for this license since 2014, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.
Compare with homes the same size
| This home | Typical | |
|---|---|---|
| Type A citations | 5 | 0 |
| Type B citations | 1 | 1 |
| Substantiated allegations | 6 | 2 |
| Total complaints | 8 | 6 |
“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 1,354 licensed larger communities (16+ beds) in the state record. The figures compared are the state’s totals, not the documents.
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.
Frequently asked questions
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Stonewall Gardens Assisted Living
Is Stonewall Gardens Assisted Living licensed?
The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
How many residents is Stonewall Gardens Assisted Living licensed for?
35 residents — a mid-size home, per CDSS records as of October 26, 2026.
Has Stonewall Gardens Assisted Living been cited?
5 Type A and 1 Type B citations since 2014, per CDSS records as of October 26, 2026. Those records count 17 state visits over the same years.
Is Stonewall Gardens Assisted Living still open?
This license was on the CDSS roster as of November 11, 2026.
What does Stonewall Gardens Assisted Living cost?
$3,500 a month to start — listed by the home on Seniorly · September 9, 2026.
The home lists this starting rate on Seniorly, seen September 9, 2026.
Among 164 other homes of a similar licensed size across Riverside County that publish a starting rate, the middle half runs $3,800 to $5,000 a month, and the middle figure is $4,500 (n = 164 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date between September and October 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out. What Medi-Cal’s Assisted Living Waiver covers in a care home.
Does Stonewall Gardens Assisted Living take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home appears on the DHCS participation list, October 1, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Pcd Senior #1 LLC; Northstar Snr Lvg Mgt LLC, per CDSS records as of October 26, 2026. See the homes licensed to Northstar Snr Lvg Mgt LLC — at least 9 on the state roster.
Is there a hospital nearby?
Desert Regional Medical Center is 0.7 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Stonewall Gardens Assisted Living keep a resident on hospice?
Hospice care is approved on this license, covering up to 10 residents, per CDSS records as of October 26, 2026.
Stonewall Gardens Assisted Living license and inspection record
- Name on the license: “STONEWALL GARDENS ASSISTED LIVING”, per the CDSS roster as of May 25, 2025.
- License #336426505. The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
- Licensed for 35 residents — a mid-size home, per CDSS records as of October 26, 2026.
- Licensed to Pcd Senior #1 LLC; Northstar Snr Lvg Mgt LLC, per CDSS records as of October 26, 2026.
- First licensed in 2014, per CDSS records as of October 26, 2026.
- 17 state inspection visits since 2014, per CDSS records as of October 26, 2026.
- 5 Type A and 1 Type B citations on file since 2014, per CDSS records as of October 26, 2026. The same records count 17 state visits in that period.
- 8 complaints and 6 substantiated allegations on file since 2014, per CDSS records as of October 26, 2026. One complaint can carry several allegations.
- The most recent state visit on file is March 12, 2026, per CDSS records as of October 26, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Nearby
Other homes nearby
Licensed homes near this one in Riverside County, most information on file first. Every listed home appears on the same terms.
- Map
Starting rate
$5,000 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Starting rate
$5,000 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Starting rate
$3,000 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Map
Estimated starting rate
$4,450 a month to start
Covelight estimate · likely $3,450–$5,700On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Map
Estimated starting rate
$4,700 a month to start
Covelight estimate · likely $3,850–$5,800On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Map
Estimated starting rate
$4,650 a month to start
Covelight estimate · likely $3,800–$5,700On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
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