Vista Montana Senior Living is a residential care home for the elderly (RCFE) in Hemet, Riverside County, California — state license #336426330, licensed for 120 residents, listed as licensed/pending increase in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 38 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 2, 2026 — published below in full, verbatim and unscored.

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Vista Montana Senior Living

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Residential care home for the elderly (RCFE) · Large community, 120 residents · Hemet, CA · Riverside County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #336426330, held since 2015 · read from the California state record on August 2, 2026 ·See on State Site →
155 N. Girard St. · Hemet, Riverside County
Phone
(951) 658-2274
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 120 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 20 residents
Bedridden careApproved for 10 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
120 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 20.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 43 times and filed 38 documents. The most recent is a complaint investigation report, dated July 2, 2026.

Most recent state visit
July 2, 2026
Occupancy at the August 29, 2025 visit
88 of 120 beds

The state's published file for this home includes 17 documents with transcribed findings, dated August 18, 2021 to August 29, 2025. 17 of the 17 carry the state's recorded outcome word: “Substantiated” (5), “Unfounded” (3), “Unsubstantiated” (9). 17 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 17 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 26 of 38 documentsFull record on the state’s site →
20264 state visits · 4 documents
Jul 2, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 5, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 6, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 26, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20258 state visits · 12 documents
Dec 16, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 16, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 16, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 12, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 12, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 11, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 29, 2025Complaint investigation reportSubstantiated

Allegation investigated: Residents are not accorded privacy while in care.

Licensing Program Analyst (LPA) Seo Jeon conducted an unannounced visit to the facility to deliver amended findings of the above allegation. LPA met with Maria Forkrud, Administrator. The Department investigation involved interviews with staff and review of records. On April 4, 2022, Community Care Licensing Division (CCLD) received a complaint report alleging that residents are not accorded privacy while in care. Information received indicated two (2) different staff members entered a resident’s room without knocking or receiving permission to enter. Additionally, during interviews conducted by LPA, three (3) out of eight (8) residents stated some staff members had entered their rooms without knocking beforehand. All eight (8) residents stated all staff members now knock on the doors before entering their rooms. Continuned on LIC9099-C.... Substantiatedthe state’s words, verbatim · CDSS document, Aug 29, 2025 · control 18-AS-20220404101121
Aug 29, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 20, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Resident sustained multiple bruises while in care.

Licensing Program Analyst (LPA) Debbie Palacios conducted a subsequent complaint visit to deliver final findings for the above allegation. During today’s visit, LPA Debbie Palacios met with Administrator Maria Forkrud and explained the reason for the visit. On 10/24/2022, the Riverside Adult and Senior Care Regional Office (RO) received a complaint regarding a Neglect/Lack of Supervision Allegation. Resident #1 (R1) was brought to the hospital on 10/16/2022 with multiple bruises to legs and face that were inconsistent with a fall. According to the facility file documents reviewed, R1 was admitted to the facility on 09/01/2021. Per the review of R1’s Physician’s Report, the primary diagnosis includes Muscle Weakness, History of Falls, and Alzheimer’s. R1’s Secondary diagnosis includes Abnormal and Unsteady Gait, Fracture of Right Patella, and Unsteady on feet. R1 is listed as ambulatory. R1’s Needs and Services Plan was completed on 09/02/2021. Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 20, 2025 · control 18-AS-20221024110115
Jun 27, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 19, 2025Complaint investigation reportUnfounded

Allegation investigated: Staff does not ensure that residents are provided a safe environment.

Licensing Program Analyst, (LPA) Yolanda Delgado arrived unannounced to the facility to conclude an investigation pertaining to the allegation listed above. LPA met with Maria Forkrud and explained the purpose of the visit. On December 5, 2024, Community Care Licensing received a complaint alleging Staff does not ensure that residents are provided a safe environment. LPA conducted interviews with Administrator, staff, residents, and additional witnesses. LPA also conducted a review of pertinent documentation. Regarding the allegation staff does not ensure that residents are provided a safe environment, it was reported that residents being kept in rooms during construction to walls with exposure to extreme mold and debris. Information obtained from the interview with Administrator denied that any construction has taken place at the facility were construction to walls with exposure to extreme mold and debris. (Continued on Page 2) Unfoundedthe state’s words, verbatim · CDSS document, May 19, 2025 · control 18-AS-20241205161237
May 16, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20245 state visits · 6 documents
Nov 14, 2024Complaint investigation reportUnfounded

Allegation investigated: Staff is unlawfully evicting the residents while in care

Licensing Program Analyst (LPA) Javina George made an unannounced visit to deliver findings for the allegation listed above. LPA met with General Manager Raquel Montes where LPA explained the purpose of the visit and the elements of the allegation. The allegation was investigated, the investigation consisted of observations, interviews, records review. On 12/31/21 Community Care Licensing received a complaint alleging staff is unlawfully evicting the residents while in care. Regarding the allegation of staff is unlawfully evicting the residents while in care. Resident #1 (R1) and Resident #2 (R2) were issued an eviction notice on 12/2/21 due to failure to pay rent and services. Per records review conducted LPA observed for R1 and R2 to still have an outstanding balance that ended up being written off. LPA reviewed an email dated 07/28/21 referencing R1 and R2 monthly rate and how they had not paid the full amount of rent after having moved into the facility on 7/21/21-R2 and 7/15/21-R1the state’s words, verbatim · CDSS document, Nov 14, 2024 · control 18-AS-20211223160102
Sep 6, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 31, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 31, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 24, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 30, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20233 state visits · 4 documents
Dec 15, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 13, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not provide adequate supervision, resulting in a resident wandering away from the facility.

Licensing Program Analyst (LPA), Stephanie Martinez, conducted an unannounced visit to the facility to start the investigation into the above allegation. The LPA met with Administrator, Maryann Kanekoa Navarez, and informed her of the purpose for the visit. A report was received by the Department alleging Resident One (R1) was found outside of the facility and did not know what their current location was. The investigation included staff/resident interviews, records review, and records collection. R1 was interviewed though could not provide a statement regarding the incident. Administrator Navarez was interviewed and reported she was notified on 11/05/2023 of R1 being out in the community on 11/04/2023. She stated the resident was picked up by staff and returned to the facility the same day without injuries. Facility staff were interviewed and reported the resident does not usually leave the facility on their own. It was reported no similar incidences have happened prior to 11/04/2023.the state’s words, verbatim · CDSS document, Nov 13, 2023 · control 18-AS-20231106130652
Nov 13, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff member sexually assaulted resident.

Licensing Program Analyst (LPA) Sara Martinez conducted an unannounced visit to conclude and deliver findings to an investigation regarding the above allegation. LPA was granted entry and met with Executive Director Maria Nevarez who was informed of the purpose of the visit. Regarding the allegation “Staff member sexually assaulted resident”, LPA conducted interviews and record review in relation to Resident One (R1). R1 stated Staff One (S1) had sexually assaulted R1 by performing inappropriate actions during a bathing and diaper change routine. Based on interviews conducted with staff and R1, during the bathing and diaper change, S1 had inappropriately flicked R1 on their breast and had made R1 uncomfortable during a diaper change. During the diaper change, S1 had their head uncomfortably close to R1’s lower body area while changing them. R1 had informed other staff members regarding the incident and Staff Two (S2) had reported it to management. LPA’s interview with Resident Care Dirthe state’s words, verbatim · CDSS document, Nov 13, 2023 · control 18-AS-20230927151818
Sep 12, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Facility has an infestation of cockroaches and mice.

On 9/12/2023, Licensing Program Analyst (LPA) Chinwe Nwogene conducted an unannounced visit to investigate the above allegation. LPA met with Maria Nevarez who was informed of the purpose of the visit. At the time of visit, LPA interviewed staff, and residents, conducted an inspection of the facility and reviewed facility records. Regrading the allegation “Facility has an infestation of cockroaches and mice”, Staff was interviewed who denied there is cockroaches and mice infestation. Staff stated mice has only been reported one time and cockroaches reported few times. Administrator was interviewed who stated facility is taking preventative measures like placing mice traps outside of the facility and having pest control company visit facility every first and third Wednesday of the month to spray insecticide. LPA conducted inspection of the facility and did not observe any mice or cockroaches however, LPA observed mice traps outside by the entrance of the kitchen. LPA reviewed the pest cthe state’s words, verbatim · CDSS document, Sep 12, 2023 · control 18-AS-20230905082057
Beside homes the same size
Type A citations0typical 1
Type B citations3typical 1
Substantiated complaints5typical 2
Total complaints23typical 7
State visits on file43typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2015.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026440202581212024560202356120228932021330
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$3,500$5,500 /mo
our estimate — Riverside County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (951) 658-2274

Is Vista Montana Senior Living licensed?

Yes — Vista Montana Senior Living is a licensed residential care home for the elderly (RCFE) in Hemet (Riverside County): California license #336426330, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 120 residents. State records list 38 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated July 2, 2026, appears in the inspection record on this page.

Can Vista Montana Senior Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Vista Montana Senior Living with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record120 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 20.

How much does Vista Montana Senior Living cost?

California's public licensing record does not include Vista Montana Senior Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Vista Montana Senior Living accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Vista Montana Senior Living through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Riverside County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

88 of 120 beds occupied (73%) when the state visited on August 29, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Vista Montana Senior Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 43 state visits and 38 dated documents since 2021 for Vista Montana Senior Living; 17 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 29, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

17 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResidents are not accorded privacy while in care.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Seo Jeon conducted an unannounced visit to the facility to deliver amended findings of the above allegation. LPA met with Maria Forkrud, Administrator. The Department investigation involved interviews with staff and review of records. On April 4, 2022, Community Care Licensing Division (CCLD) received a complaint report alleging that residents are not accorded privacy while in care. Information received indicated two (2) different staff members entered a resident’s room without knocking or receiving permission to enter. Additionally, during interviews conducted by LPA, three (3) out of eight (8) residents stated some staff members had entered their rooms without knocking beforehand. All eight (8) residents stated all staff members now knock on the doors before entering their rooms. Continuned on LIC9099-C.... SubstantiatedCDSS inspection report, August 29, 2025 · control 18-AS-20220404101121
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident sustained multiple bruises while in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Debbie Palacios conducted a subsequent complaint visit to deliver final findings for the above allegation. During today’s visit, LPA Debbie Palacios met with Administrator Maria Forkrud and explained the reason for the visit. On 10/24/2022, the Riverside Adult and Senior Care Regional Office (RO) received a complaint regarding a Neglect/Lack of Supervision Allegation. Resident #1 (R1) was brought to the hospital on 10/16/2022 with multiple bruises to legs and face that were inconsistent with a fall. According to the facility file documents reviewed, R1 was admitted to the facility on 09/01/2021. Per the review of R1’s Physician’s Report, the primary diagnosis includes Muscle Weakness, History of Falls, and Alzheimer’s. R1’s Secondary diagnosis includes Abnormal and Unsteady Gait, Fracture of Right Patella, and Unsteady on feet. R1 is listed as ambulatory. R1’s Needs and Services Plan was completed on 09/02/2021. UnsubstantiatedCDSS inspection report, August 20, 2025 · control 18-AS-20221024110115
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff does not ensure that residents are provided a safe environment.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst, (LPA) Yolanda Delgado arrived unannounced to the facility to conclude an investigation pertaining to the allegation listed above. LPA met with Maria Forkrud and explained the purpose of the visit. On December 5, 2024, Community Care Licensing received a complaint alleging Staff does not ensure that residents are provided a safe environment. LPA conducted interviews with Administrator, staff, residents, and additional witnesses. LPA also conducted a review of pertinent documentation. Regarding the allegation staff does not ensure that residents are provided a safe environment, it was reported that residents being kept in rooms during construction to walls with exposure to extreme mold and debris. Information obtained from the interview with Administrator denied that any construction has taken place at the facility were construction to walls with exposure to extreme mold and debris. (Continued on Page 2) UnfoundedCDSS inspection report, May 19, 2025 · control 18-AS-20241205161237

2024

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff is unlawfully evicting the residents while in care
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Javina George made an unannounced visit to deliver findings for the allegation listed above. LPA met with General Manager Raquel Montes where LPA explained the purpose of the visit and the elements of the allegation. The allegation was investigated, the investigation consisted of observations, interviews, records review. On 12/31/21 Community Care Licensing received a complaint alleging staff is unlawfully evicting the residents while in care. Regarding the allegation of staff is unlawfully evicting the residents while in care. Resident #1 (R1) and Resident #2 (R2) were issued an eviction notice on 12/2/21 due to failure to pay rent and services. Per records review conducted LPA observed for R1 and R2 to still have an outstanding balance that ended up being written off. LPA reviewed an email dated 07/28/21 referencing R1 and R2 monthly rate and how they had not paid the full amount of rent after having moved into the facility on 7/21/21-R2 and 7/15/21-R1CDSS inspection report, November 14, 2024 · control 18-AS-20211223160102

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not provide adequate supervision, resulting in a resident wandering away from the facility.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Stephanie Martinez, conducted an unannounced visit to the facility to start the investigation into the above allegation. The LPA met with Administrator, Maryann Kanekoa Navarez, and informed her of the purpose for the visit. A report was received by the Department alleging Resident One (R1) was found outside of the facility and did not know what their current location was. The investigation included staff/resident interviews, records review, and records collection. R1 was interviewed though could not provide a statement regarding the incident. Administrator Navarez was interviewed and reported she was notified on 11/05/2023 of R1 being out in the community on 11/04/2023. She stated the resident was picked up by staff and returned to the facility the same day without injuries. Facility staff were interviewed and reported the resident does not usually leave the facility on their own. It was reported no similar incidences have happened prior to 11/04/2023.CDSS inspection report, November 13, 2023 · control 18-AS-20231106130652
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff member sexually assaulted resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Sara Martinez conducted an unannounced visit to conclude and deliver findings to an investigation regarding the above allegation. LPA was granted entry and met with Executive Director Maria Nevarez who was informed of the purpose of the visit. Regarding the allegation “Staff member sexually assaulted resident”, LPA conducted interviews and record review in relation to Resident One (R1). R1 stated Staff One (S1) had sexually assaulted R1 by performing inappropriate actions during a bathing and diaper change routine. Based on interviews conducted with staff and R1, during the bathing and diaper change, S1 had inappropriately flicked R1 on their breast and had made R1 uncomfortable during a diaper change. During the diaper change, S1 had their head uncomfortably close to R1’s lower body area while changing them. R1 had informed other staff members regarding the incident and Staff Two (S2) had reported it to management. LPA’s interview with Resident Care DirCDSS inspection report, November 13, 2023 · control 18-AS-20230927151818
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility has an infestation of cockroaches and mice.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 9/12/2023, Licensing Program Analyst (LPA) Chinwe Nwogene conducted an unannounced visit to investigate the above allegation. LPA met with Maria Nevarez who was informed of the purpose of the visit. At the time of visit, LPA interviewed staff, and residents, conducted an inspection of the facility and reviewed facility records. Regrading the allegation “Facility has an infestation of cockroaches and mice”, Staff was interviewed who denied there is cockroaches and mice infestation. Staff stated mice has only been reported one time and cockroaches reported few times. Administrator was interviewed who stated facility is taking preventative measures like placing mice traps outside of the facility and having pest control company visit facility every first and third Wednesday of the month to spray insecticide. LPA conducted inspection of the facility and did not observe any mice or cockroaches however, LPA observed mice traps outside by the entrance of the kitchen. LPA reviewed the pest cCDSS inspection report, September 12, 2023 · control 18-AS-20230905082057
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are retaliating against resident in care. Staff do not safeguard resident's personal belongings. Resident has access to marijuana.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javina George made an unannounced visit to the facility to commence a complaint investigation in regards to th allegation(s) listed above. LPA met with Administrator Maryann Kanenoa and explained the purpose of the visit and the elements of the allegations. The allegations were investigated.The investigation consisted of observations, interviews and record review. Regarding the allegation of staff are retaliating against resident in care. Based on an interview with the Executive Director Maryann Kanekoa there are three (3) residents that were been issued an eviction notice within the last 30 days. However there is one resident Resident #1 (R1) that asked Maryann if she "wanted a war", and stated "game on". It is believed that this why there is the allegation, however specific examples were not provided. Due to lack of evidence LPA was unable to corroborate the allegation retaliating against resident in care is UNSUBSTANTIATED. ***Continued on 9099C UnsubCDSS inspection report, July 18, 2023 · control 18-AS-20230717081614
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is not providing a safe environment for residents in care.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licesning Program Analyst (LPA) Javina George made an unannounced visit to the facility to commence a complaint investigation for the allegation listed above. LPA met with Maryann Kanekoa, Administrator, where LPA explained the purpose of the visit and the elements of the allegation. The allegaton was investigated, the investigation consisted of observations, interviews and record review. Regarding the allegation facility is not providing a safe environment for residents in care. It was reported that Resident #1(R1) is aggressive, demeaning and inappropriate to both residents and facility staff. Interview with the Administrator Maryann confirmed that there has been an ongoing issue with R1 and their behavior such as making threats to cause physical harm by stating that they would kill another individual, stab someone with a knife, as well as use racial slurs. LPA reviewed facility incident reports that note R1's offensive language, name calling and acts of physical aggression by hittinCDSS inspection report, May 30, 2023 · control 18-AS-20230524171521

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 43 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
3
typical for this size: 1
Substantiated complaints
5
typical for this size: 2
Total complaints
23
typical for this size: 7
State visits on file
43
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(951) 658-2274
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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