Atria Hacienda is a residential care home for the elderly (RCFE) in Palm Desert, Riverside County, California — state license #336400075, licensed for 266 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 36 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated March 11, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 44 times and filed 36 documents. The most recent is a complaint investigation report, dated March 11, 2026.
The state's published file for this home includes 25 documents with transcribed findings, dated October 25, 2021 to July 12, 2025. 25 of the 25 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (3), “Unsubstantiated” (20). 25 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 25 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Mar 11, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 15, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 3, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 12, 2025Unsubstantiated
Allegation investigated: Staff do not provide resident with housekeeping services. Staff are not addressing pests at the facility.
On 7/12/2025 at approximately 8:30 AM, LPA Alfonso Iniguez conducted a subsequent unannounced complaint visit. LPA Iniguez met with Nathan Boese/Assistant Executive Director. LPA Iniguez explained the purpose of this visit. Investigation Consisted of: LPA conducted the following interviews: Assistant Executive Director Interview (A#1), Residents Interviews (R#1-R#9) and Staff Interview (S#1-S#4). LPA obtained and reviewed the following documents: Resident Roster dated: 7/12/25, Staff Roster dated: 7/12/25, Copy of (PR#1)’s Service Agreement dated:8/23/2018, Copies of Facility Housekeeping schedule, and copies from pest control company invoices dated: 7/2024 through 5/2025. Evaluation Report continues LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 12, 2025 · control 18-AS-20231222144402
Jul 12, 2025Unsubstantiated
Allegation investigated: Staff are not ensuring residents’ showering needs are being met. Staff are not providing adequate housekeeping services to residents.
On 07/12/25, Licensing Program Analyst (LPA) Elvira Gonzalez conducted a subsequent unannounced complaint visit to further investigate the allegations mentioned above. LPA met with Assistant Executive Director, Nathan Boese, and the purpose of the visit was explained. LPA was granted entrance to the facility. The investigation consisted of the following: On 06/24/24, the department conducted staff and resident interviews, reviewed records, obtained copies of relevant documentation, and toured the building. On 06/18/25, the department received the following documents via email: Resident Assessment for resident #1 (R1), Individual Service Plan for R1, Physician’s Reports for R1 and resident #2 (R2), Identification and Emergency Information for R1-R2, Face Sheet for R1-R2, Absentee Notification for R1, Notification of Incident or Change of Condition dated: 06/19/24 and 07/01/24 for R1. On 07/12/25, the department received a staff roster, resident roster, and Resident Functional Needs Carethe state’s words, verbatim · CDSS document, Jul 12, 2025 · control 18-AS-20240620095703
Jun 29, 2025Unsubstantiated
Allegation investigated: Facility staff member forged resident's signature.
On 06/29/25 Licensing Program Analyst (LPA) Villegas conducted a subsequent visit to deliver complaint findings. LPA met with Community Business Director Teresa Ramirez as the purpose of today’s visit was explained. The investigation consisted of the following: On 06/28/25 LPA Villegas obtained copies of the staff and resident roster and obtained the following documents for resident #1 (R1): face sheet, admission agreement dated:10/25/2022, Preplacement appraisal info:10/16/2022, physicians report dated:12/29/2022, needs and service plan dated:5/25/23, 4/15/23, 2/25/23, 1/25/23, 11/29/22, 11/1/22,10/16/2022. On 06/28/25 LPA obtained copies of the following for staff #1(S1): ID, resume, fingerprint clearance dated: 11/30/22, LIC 503 dated: 11/28/22, LIC 508 dated: 12.19/22, position description dated: 11/28/22, new hire training confirmation dated: 12/19/22, corrective action form 8/3/23, 8/8/23, 7/26/23, 4/27/23, 4/26/23, termination checklist dated: 8/8/23. On 06/28/25 from 8:45 am- 1the state’s words, verbatim · CDSS document, Jun 29, 2025 · control 18-AS-20230314121417
Jun 29, 2025Unsubstantiated
Allegation investigated: Staff did not provide authorized representative resident's records.
On 06/29/25 Licensing Program Analyst (LPA) Villegas conducted a subsequent visit to deliver complaint findings. LPA met with Community Business Director Teresa Ramirez as the purpose of today’s visit was explained. The investigation consisted of the following: On 06/28/25 LPA Villegas obtained copies of the staff and resident roster, and requested the following documents for resident #1 (R1): face sheet, admission agreement dated:08/29/2019, physicians report dated:04/07/2021, Functional needs and service plan dated: 02/20/2021. On 06/28/25 from 8:45 am- 12pm LPA conducted Interviews with resident#2-11 (R2-R11), and between 1:00 pm and 3:30pm LPA conducted interviews with staff #1-8 (S1-S8).On 06/28/25 LPA conducted an tour of the facility. On 06/29/25 LPA conducted a review of R1’s file. The investigation revealed the following: It is being alleged that did not provide copies of resident and business file upon request. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 29, 2025 · control 18-AS-20230505144042
Jun 29, 2025Substantiated
Allegation investigated: Staff do not administer residents' medications as prescribed
On 06/29/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced Complaint Visit to the facility listed above. LPA met with Business Office Director, Teresa Ramirez, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of the following: On 08/24/2022, LPA Delgado conducted an initial visit to the facility. During that visit, LPA Delgado interviewed Staff S1-S3 and Resident R1-R4 During a subsequent visit conducted on 06/28/2025, LPA Gibbs toured the facility, interviewed Staff S4-S14, interviewed Resident’s R5-R14, and received documents pertinent to the investigation. The following documents were received and reviewed Physician’s Report, Physician Orders, resident electronic Medication Administration Record (eMAR), Medication Summary, Staff Training Logs and Employee Corrective Action Form. The investigation revealed the following: Substantiatedthe state’s words, verbatim · CDSS document, Jun 29, 2025 · control 18-AS-20240118104625
Jun 29, 2025Unsubstantiated
Allegation investigated: Facility billed resident for services not being provided.
On 06/29/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced Complaint Visit to the facility listed above. LPA met with Business Office Director, Teresa Ramirez and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of the following: On 01/22/2024, LPA Goodrich conducted an initial visit to the facility listed above. During that visit, LPA Goodrich received residents’ Functional Needs Assessments and a monthly billing statement for three residents. During subsequent visit conducted on 06/28/2024, LPA Gibbs, interviewed Staff S1-S9, interviewed Residents R3-R12, and received documents pertinent to the investigation. The following documents were received and reviewed, Physician’s Report, Physician Orders, Functional Needs and Assessment, and billing statements for resident R2. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 29, 2025 · control 18-AS-20220816144334
Jun 22, 2025Unsubstantiated
Allegation investigated: Facility is without an administrator
On 06/22/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced subsequent Complaint Visit to the facility listed above. LPA met with Resident Service Director, Stephanie Roldan, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of the following: On 09/01/2022, LPA Yolonda Delgado conducted and initial visit. During that visit, LPA Delgado received the following documents: UPS Mailing Label to Community Care Licensing (CCL), LIC200 (dated 05/11/2022) indicating administrator change, letter from LLC (dated 04/13/2022) approving the change, letter (dated 05/11/2022) informing CCL of Change of Administrator, LIC 501 Personnel Record (dated 04/14/2022), Administrator’s Resume, copy of Driver License, LIC 503 Health Screening (dated 01/11/2021), Administrator Certificate (effective 01/16/2022 expiration date 01/15/2024), LIC 508 Criminal Record Statement & out-of-State Disclosure (dated 04/14/2022), LICthe state’s words, verbatim · CDSS document, Jun 22, 2025 · control 18-AS-20220824173055
Jun 22, 2025Unsubstantiated
Allegation investigated: Staff not providing adequate services. Facility in disrepair.
On 06/22/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced subsequent Complaint Visit to the facility listed above. LPA met with Resident Service Director, Stephanie Roldan, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of the following: During the initial visit, conducted on 10/21/2021 by LPA Yolonda Delgado, received the following documents: resident Face Sheet, Visitor Logs for 10/03/2021, and Time Detail logs for 10/03/2021. During a subsequent visit conducted on 06/21/2025, LPA Gibbs, received and reviewed the following documents: resident Admission Agreement, resident Physician’s Report dated 9/21/21, Pre-Placement Appraisal Information dated 09/25/21 , and Service Plans (dated 09/28/2021, 11/02/2021, 06/22/2022, and 05/27/2023). During today’s visit LPA Gibbs, received and reviewed Care Staff Training Logs and Work Order. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 22, 2025 · control 18-AS-20211004100309
Jun 22, 2025Unsubstantiated
Allegation investigated: Staff are not assisting resident with their care needs.
On June 22, 2025, the California Department of Social Services Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA) Ernand Dabuet conducted a subsequent visit to gather information regarding the above allegation. LPA met with Resident Service Director Stephanie Roldan, and explained the purpose of the visit. LPA was granted entry to the facility. The investigation consisted of Interviews, a collection of records, and a tour of the facility. Interviews were conducted with staff members #1 to #4 (S1-S4) resident members #1 to #10 (R1-R10) and witness #1 (W1). List of documents reviewed/obtained Register of Facility Residents LIC 9020 (dated 06/11/25), Personne Report (dated 06/13/25), (R1)'s Physicians Report LIC 602 (dated 01/23/23), Residency Agreement (dated 01/18/23), Identification and Emergency Information LIC 601 (dated 05/02/23), Preplacement Appraisal Information LIC 603 (dated 01/29/23) and other records pertinent to this complaint. (Evaluation Report continues Lthe state’s words, verbatim · CDSS document, Jun 22, 2025 · control 18-AS-20231030143610
Jun 22, 2025Unsubstantiated
Allegation investigated: Staff did not prevent resident from harming other residents in care.
On June 22, 2025, the California Department of Social Services Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA) Ernand Dabuet conducted a subsequent visit to gather information regarding the above allegation. LPA met with Resident Service Director Stephanie Roldan, and explained the purpose of the visit. LPA was granted entry to the facility. The investigation consisted of Interviews, a collection of records, and a tour of the facility. Interviews were conducted with staff members #1 to #6 (S1-S6), resident members #1 to #10 (R1-R10) and witness #1 (W1). List of documents reviewed/obtained Register of Facility Residents LIC 9020 (dated 06/11/25), Personnel Report (dated 06/13/25), (R1-R2)'s Physicians Report LIC 602 (dated 04/13/23,10/08/22, 09/30/22), Residency Agreement (dated 10/25/22), Identification and Emergency Information LIC 601 (dated 05/02/23), Resident Appraisal (dated 11/01/22 and 10/16/22) and other records pertinent to this complaint. (Evaluation Reporthe state’s words, verbatim · CDSS document, Jun 22, 2025 · control 18-AS-20230613130225
May 8, 2025Unfounded
Allegation investigated: Staff did not allow resident to make or receive phone calls Staff did not seek medical attention for resident in a timely manner Resident developed a pressure injury while in care Staff did not ensure residents personal property was safely secured Staff engaged in an inappropriate conversation while in the presence of residents
Licensing Program Analyst (LPA) Debbie Palacios conducted an unannounced visit to the facility to initiate the investigation into the allegations listed above. LPA met with Executive Director (ED) Monique Moreira and was informed of the purpose of the visit. During the visit, LPA toured the facility and conducted two (2) staff interviews. LPA requested resident records, resident roster, and staff roster for review. Information obtained from records reviewed revealed Resident # 1 (R1) was not listed as a resident at the facility. LPA conducted an interview with Executive Director Monique Moreira who reported R1 has never resided at the facility. LPA conducted an interview with staff #1 (S1) and reported that R1 has never resided at the facility. LPA conducted further investigation by interviewing a witness who also confirmed R1 has never resided at the facility. Unfoundedthe state’s words, verbatim · CDSS document, May 8, 2025 · control 18-AS-20250429133601
Apr 27, 2025Unsubstantiated
Allegation investigated: Resident is being held at the facility against their will
On 4/27/2025 at approximately 8:00 AM, LPA Alfonso Iniguez conducted an unannounced subsequent complaint visit. LPA Iniguez met with Stephanie Roldan/Resident Services Director. LPA Iniguez explained the purpose of this visit. Investigation Consisted of: LPA conducted the following interviews: Administrator Interview(A#1), Staff Interviews (S#1-S#4), Resident’s interviews (R#1-R#8) and Witnesses Interviews (W#1). LPA obtained and reviewed the following documents: Resident Roster dated:4/26/25, Staff Roster dated:4/26/25, (R#1)’s Admissions Agreement dated:2/28/23, (R#1)’s Identification and Emergency Information or LIC 601 dated:2/28/23, (R#1)’s Facility face sheet printed:4/22/25 and copy of (R#1)’s General Durable Power of Attorney dated:6/6/2014. Evaluation Report continues LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 27, 2025 · control 18-AS-20230608142049
Apr 27, 2025Unsubstantiated
Allegation investigated: Staff are mismanaging resident's medications. Staff are not ensuring residents are showered. Staff are not meeting resident's diapering needs.
On April 27, 2025, the California Department of Social Services Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA) Ernand Dabuet conducted a subsequent unannounced visit to gather information regarding the above allegation. LPA met with Resident Services Director Stephanie Roldan , and explained the purpose of the visit. LPA was granted entry to the facility. The investigation consisted of Interviews, a collection of records, and a tour of the facility. Interviews were conducted with staff members #1, #5 to #9 (S1 and S5-S9), resident members #4 to #11 (R4-R11), and Witness members #1 to #7 (W1-W7). List of documents reviewed/obtained Resident Roster (dated 09/09/24 & 04/26/25), Staff Roster (dated 09/09/24 & 04/26/25), Physician Report LIC 602A (dated 02/23/24, 05/23/24, 10/17/24 and 02/06/25) and Resident Functional Needs Care Plan (dated 08/16/23 through 07/17/24) and other documents pertinent with this complaint. (Evaluation Report continues LIC 9099C) Unsubstantiathe state’s words, verbatim · CDSS document, Apr 27, 2025 · control 18-AS-20240906082057
Apr 26, 2025Unsubstantiated
Allegation investigated: Staff are not providing adequate food service to residents.
On April 26, 2025, the California Department of Social Services Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA) Ernand Dabuet conducted a subsequent unannounced visit to gather information regarding the above allegation. LPA met with Assistant Executive Director Nathan Boese and Assistant Administrator Claudia Hererra, and explained the purpose of the visit. LPA was granted entry to the facility. The investigation consisted of Interviews, a collection of records, and a tour of the facility. Interviews were conducted with staff members #1, #5 to #9 (S1 and S5-S9), resident members #4 to #11 (R4-R11), and Witness members #1 to #4 (W1-W4). List of documents reviewed/obtained Resident Roster (dated 09/09/24 & 04/26/25), Staff Roster (dated 09/09/24 & 04/26/25), Weekly Menu (dated 09/06/24 through 09/14/24 & 04/27/25 through 05/03/25), Today’s Special Menu (dated: 09/09/24 & 04/26/25), Waitstaff Job Specific Checklist & Training Topics and other documents pertinent withthe state’s words, verbatim · CDSS document, Apr 26, 2025 · control 18-AS-20240906082057
Apr 26, 2025Unsubstantiated
Allegation investigated: Staff are overcharging a resident for services not received. Staff did not prevent the residents from wandering. Staff did not keep the facility free from scabies. Staff unlawfully evicted the residents.
On 4/26/2025 at approximately 8:00 AM, LPA Alfonso Iniguez conducted an unannounced subsequent complaint visit. LPA Iniguez met with Nathan Boese/Assistant Executive Director. LPA Iniguez explained the purpose of this visit. Investigation Consisted of: LPA conducted the following interviews: Administrator Interview(A#1), Staff Interviews (S#1-S#4), Resident’s interviews (R#1-R#9). LPA obtained and reviewed the following documents: Resident Roster dated: 4/26/25, Staff Roster dated: 4/26/2025, (R#1 and R#2) Admissions Agreement dated: 9/21/22, (R#1 and R#2) Physicians Report for Residential Care Facilities for the Elderly (RCFE) or LIC 602A dated 9/19/22, (R#1)’ Unusual Incident Report or LIC 624 Dated: 6/18/24, staff in-service training regarding elopement of residents conducted on:4/14/25, and copies of facility infection control practices dated: September 2021. Evaluation Report continues LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 26, 2025 · control 18-AS-20240717101852
Nov 1, 2024Unsubstantiated
Allegation investigated: Staff is threatening resident in care.
Licensing Program Analyst (LPA) Janira Arreola conducted an unannounced visit to deliver findings on the above allegations. LPA met with Executive Assistant, Claudia Herrera and spoke with the Executive Director Monique Moreia over the phone. Facility staff was informed of the purpose of the visit. The investigation consisted of interviews. It was alleged that staff threatened a resident in care, regarding Staff #1 (S1) threatening R1 during their eviction process. LPA conducted (3) resident interviews. Interview with R1 revealed that S1 had threatened to lock R1 out of their unit and sell their personal belongings. LPA conducted interviews with (2) neighboring residents to R1 who did not have information on S1 threatening R1 or any other residents in care. (Continued on LIC9099-C Page) Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 1, 2024 · control 18-AS-20240603165526
Sep 16, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 25, 2024Unfounded
Allegation investigated: Staff are denying authorized representative access to the facility
On 7/25/2024, Licensing Program Analyst (LPA), Janette Romero arrived unannounced to investigate into the allegation listed above. LPA met with Administrator, Monique Moreira who was informed of the purpose of the visit. It was alleged the facility did not allow Resident 1 (R1) and Resident 2’s (R2’s) Power of Attorney (POA) agent on the property. LPA conducted a record review of R1 and R2’s file and did not observe a POA form. R1 and R2’s admission agreement dated 9/21/2022 identifies a responsible person; however, their Identification and Emergency Information (LIC 601) dated 4/21/2022 notes both residents are self-responsible. LPA interviewed Administrator, Monique Moreira who reported on 6/20/2024, R1 and R2’s family became hostile with her over a billing dispute. Administrator Moreira reported R1 and R2’s family were inside her office and in the lobby yelling at her in the presence of other residents and staff. Unfoundedthe state’s words, verbatim · CDSS document, Jul 25, 2024 · control 18-AS-20240717101852
Oct 6, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 18, 2023Unsubstantiated
Allegation investigated: Residents are being illegally evicted from the facility.
On 9/18/2023, Licensing Program Analyst (LPA) Chinwe Nwogene conducted an unannounced visit to investigate the above allegation. LPA met with Senior Executive Director, Robert Stansbury and Assistant Executive Director, April Princesa who were informed of the purpose of the visit. During the investigation, staff, and resident were interviewed, resident’s file was reviewed. Regarding the allegation “Residents are being illegally evicted from the facility”, it was alleged resident one (R1) is illegally being evicted. Resident was interviewed, interview revealed resident has a pressure wound on left heel. Resident stated Home Health nurses visit two to three times a week to care for the wound. Staff was interviewed who denied resident is being evicted illegally. Staff stated resident has an unstageable wound and resident is not on hospice. Staff stated resident was advised to temporarily go to skilled nursing to have the wound treated or at least have the wound under control, but the resithe state’s words, verbatim · CDSS document, Sep 18, 2023 · control 18-AS-20230914111750
Sep 13, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Atria Hacienda licensed?
Yes — Atria Hacienda is a licensed residential care home for the elderly (RCFE) in Palm Desert (Riverside County): California license #336400075, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 266 residents. State records list 36 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated March 11, 2026, appears in the inspection record on this page.
Can Atria Hacienda care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Atria Hacienda with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY LICENSED AS OF 05/12/2011. FACILITY SERVES 266 NON- AMBULATORY ELDERLY RESIDENTS; AGE 60 AND ABOVE. 15 OF WHOM MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 16 RESIDENTS.
How much does Atria Hacienda cost?
California's public licensing record does not include Atria Hacienda's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Atria Hacienda accept Medi-Cal or the Assisted Living Waiver?
Atria Hacienda is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
90 of 266 beds occupied (34%) when the state visited on July 12, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Atria Hacienda?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 44 state visits and 36 dated documents since 2021 for Atria Hacienda; 25 complaint-investigation narratives are transcribed verbatim below. The most recent, dated July 12, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 44 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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