Atienza Residential Care is a residential care home for the elderly (RCFE) in Beaumont, Riverside County, California — state license #331880723, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 36 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated April 21, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 43 times and filed 36 documents. The most recent is a complaint investigation report, dated April 21, 2026.
The state's published file for this home includes 13 documents with transcribed findings, dated October 19, 2022 to September 19, 2025. 13 of the 13 carry the state's recorded outcome word: “Substantiated” (7), “Unfounded” (4), “Unsubstantiated” (2). 13 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 13 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 21, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 19, 2025Substantiated
Allegation investigated: Staff hits resident in care Staff are blocking exiting doors for residents to have access to common areas
On 9/19/2025, at approximately 9:10 AM, Licensing Program Analysts (LPAs) Lavette Farlow, and Edith Conchas conducted an unannounced visit to the facility to commence a complaint investigation and deliver the findings. LPAs were greeted and granted entrance at the door by Staff, Danica Reyes, Caregiver. LPAs identified themselves and discussed the purpose of the visit. LPAs also presented themselves to Licensee, Caroline Armstrong, and discussed the purpose of the visit. LPAs conducted interviews with staff and residents, reviewed documents and did a walk-through of the facility. Allegation 1: Staff hits resident in care. LPA Farlow interviewed five (5) staff and four (4) residents. Interview with Residents R1, and R5 revealed that S2 hits residents in care. LPA Farlow interview with staff S1 and S3 revealed that S2 does hit and hug people. S1 stated they have not seen it but was aware of R1 stating it happened. S3 stated S2 does hit people but is not sure if it playful, but the behavithe state’s words, verbatim · CDSS document, Sep 19, 2025 · control 56-AS-20250603100246
Sep 19, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 27, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 23, 2025Unfounded
Allegation investigated: Facility staff leave residents in soiled clothing for an extended period of time
On 4/23/2025 at 12:15 PM, Licensing Program Analyst (LPA) Eldin Serrano conducted an unannounced visit to the facility to commence a complaint investigation. LPA Serrano was greeted and granted entrance by caregiver Irene Huliselan. LPA discussed the purpose of the visit and the elements of the allegations with administrator Caroline Armstrong. LPA Serrano conducted a quick tour of the facility and interviewed the administrator. Regarding allegation "Facility staff leave residents in soiled clothing for an extended period of time." LPA Serrano interviewed the administrator over the phone to investigate the allegation and LPA learned that the alleged victim does not live in this facility but used to live at the other Atienza facility in Redlands. Previous complaints received 4/2/2025 verified that this facility was vacant and no residents here on the date of the allegation. ****continue on LIC9099C**** Unfoundedthe state’s words, verbatim · CDSS document, Apr 23, 2025 · control 56-AS-20250422082147
Apr 8, 2025Unfounded
Allegation investigated: Staff did not allow ombudsman representative access to the facility Staff did not ensure facility phone was answered
Licensing Program Analyst (LPA) Becky Mann conducted an unannounced visit to the facility to initiate a complaint investigation. LPA Mann met with Caroline Armstrong, Administrator and explained the purpose of today's visit. The investigation consisted of LPA observations, pertinent document reviews, and interviews with staff. The allegations that staff did not allow ombudsman representative access to the facility and that staff did not ensure facility phone was answered. Caroline, Administrator stated that there was no one at the facility to open the door. There are currently no residents at the facility. The phone number listed on the facility profile is not the correct number. LPA Mann toured the facility with the Administrator Caroline, based on LPA observations there are currently no residents at the facility. LPA informed Administrator that CCL will conduct an in-office meeting at the Regional Office for previous deficiencies. Unfoundedthe state’s words, verbatim · CDSS document, Apr 8, 2025 · control 56-AS-20250402104413
Dec 23, 2024Substantiated
Allegation investigated: Staff accepted Power of Attorney over resident Staff are making medical decisions on behalf of a resident in care. Staff altered a resident's document.
Licensing Program Analyst (LPA) Javier Prieto arrived at the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Administrator Caroline Armstrong and explained the elements of the complaint.Allegation #1: LPA Prieto obtained documentation that reveals staff member #1 (S1), associated with this facility, became resident #1's (R1) Power of Attorney (POA). An interview with Administrator Armstrong confirmed that S1 did indeed become POA for R1.Allegation #2: LPA Prieto obtained documentation showing that S1 altered R1's POA to include additional services and/or treatments. Administrator Armstrong confirmed in an interview that S1 is making medical decisions for R1.Allegation #3: Documentation (POA) for R1 was obtained, revealing that it was altered to include additional services and/or treatments. An interview with Administrator Armstrong confirmed these alterations.During the time of LPA's visit, there was one other resident in care (R2), whthe state’s words, verbatim · CDSS document, Dec 23, 2024 · control 56-AS-20241218154749
Dec 23, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 6, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 2, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 1, 2024Substantiated
Allegation investigated: Excluded staff present in the facility
Licensing Program Analysts (LPA) Bernadette Allen and Magda Malcore conducted an unannounced visit to investigate and deliver the findings on the allegation above. LPAs met with Danica Reyes caregiver who was explained the purpose of the visit and allegation. LPAs arrived at the facility approximately at 1:50 PM, LPAs toured the facility and observed Staff 1(S1) who has been excluded from the facility leaving out of the garage side door. The Interviews with residents, staff members, and the reporting party corroborated that S1 has been present at the facility since the exclusion order was issued on 06/03/2024. LPA informed Danica Reyes- caregiver that the licensee will be called in for a non-compliance meeting at the San Bernardino Regional Office. The caregiver and licensee has been informed that S1 needs to be disassociated from all facilities licensed by Department of Social Services. Substantiatedthe state’s words, verbatim · CDSS document, Oct 1, 2024 · control 56-AS-20240924151149
Oct 1, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 31, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 19, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 19, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 3, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 1, 2024Substantiated
Allegation investigated: Staff did not treat resident with dignity and respect. Staff forcefully pulled on resident's body.
Licensing Program Analyst (LPA) Javier Prieto arrives to the facility to initiate a complaint investigation regarding the above allegations. LPA Prieto met with Caroline Armstrong, Administrator, and allowed entry. The investigation consisted of staff and resident interviews and observations. Regarding the allegation that staff did not treat resident with dignity and respect; LPA Prieto obtained video footage of the staff #1 (S1) retrieving resident #1 (R1) for a location outside the facility making statements to him that did not accord dignity in their personal relationships with staff and resident. ***continued on LIC 9099C*** Substantiatedthe state’s words, verbatim · CDSS document, May 1, 2024 · control 56-AS-20240319125953
Dec 15, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 7, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 29, 2023Substantiated
Allegation investigated: Staff do not provide adequate care & supervision to prevent resident from wandering away from the facility
Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to initiate and deliver findings for the mentioned allegations. LPA Allen met with Adam Brone staff member who was informed of the purpose of the visit and allegations. During the interview Adam Brone stated resident 1(R1) did wonder out of the facility on 8/22/2023. He stated that he checked on R1 at 12PM, and when he returned at 12:15 PM he discovered R1 was no longer in the facility. He stated he toured the neighborhood to locate R1 and was unsuccessful. Adam stated he returned and called 911 to file a missing person’s report and after identifying himself and providing proof that he was a caregiver at the facility he was informed by the police where R1 could be located. R1 and Adam was picked up by the administrator Caroline Armstrong at San Gorgonio Hospital the same day 8/22/2023. LPA observed R1's facility file and it states R1 is a wanderer and after conducting the interviews with the 2 staff membersthe state’s words, verbatim · CDSS document, Aug 29, 2023 · control 56-AS-20230824170032
Aug 29, 2023Unsubstantiated
Allegation investigated: Staff do not ensure that resident's hygiene needs are met Staff do not ensure that resident's grooming needs are met
Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to initiate and deliver findings for the mentioned allegations. LPA Allen met with Adam Brone staff member who was informed of the purpose of the visit and allegations. LPA Allen investigation consisted of two (2) staff interviews, one (1) attempted interview with R1 and review of R1's facility file. LPA observed resident 1 (R1) in their room alone. The resident’s hygiene and grooming needs appeared to be met at the time of visit, R1 cloths, bedding and bedroom was observed to be clean free of any obstruction of walkways, free of odors and stains of any kind on the person and bedding. There were no health and safety concerns at this time. LPA attempted to interview R1 who could not confirm or deny allegations. Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 29, 2023 · control 56-AS-20230824170032
Year-by-year trend
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Is Atienza Residential Care licensed?
Yes — Atienza Residential Care is a licensed residential care home for the elderly (RCFE) in Beaumont (Riverside County): California license #331880723, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 36 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated April 21, 2026, appears in the inspection record on this page.
Can Atienza Residential Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Atienza Residential Care with clearances for wheelchair / non-ambulatory and dementia / memory care; it does not list hospice care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. BEDROOMS 1,2,3 ARE FOR AMBULATORY ONLY. BEDROOM4 MAY BE USED FOR NON-AMBULATORY
How much does Atienza Residential Care cost?
California's public licensing record does not include Atienza Residential Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Atienza Residential Care accept Medi-Cal or the Assisted Living Waiver?
Atienza Residential Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
2 of 6 beds occupied (33%) when the state visited on April 23, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Atienza Residential Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 43 state visits and 36 dated documents since 2021 for Atienza Residential Care; 13 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 19, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 43 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Atienza Residential Care?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Armstrong, Caroline, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(951) 845-3565Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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