Prestige Environs For The Ages is a residential care home for the elderly (RCFE) in Rocklin, Placer County, California — state license #315002995, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated February 9, 2026 — published below in full, verbatim and unscored.

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Prestige Environs For The Ages

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Rocklin, CA · Placer County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #315002995, held since 2024 · read from the California state record on August 2, 2026 ·See on State Site →
5350 Northcliff Drive · Rocklin, Placer County
Phone
(916) 625-1012
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 6 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. ROOM 1 APPROVED FOR BEDRIDDEN. WAIVER/GRANTED FOR HOSPICE CARE FOR (6)State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2023, the state has visited this home 9 times and filed 7 documents. The most recent is a facility evaluation report, dated February 9, 2026.

Most recent state visit
February 9, 2026
Occupancy at the May 8, 2025 visit
1 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated March 6, 2025 to May 8, 2025. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (2). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 8 of 7 documentsFull record on the state’s site →
20261 state visit · 1 document
Feb 9, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 3 documents
May 8, 2025Complaint investigation reportSubstantiated

Allegation investigated: Resident was not administered medications as prescribed.

Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to deliver (2) additional findings to a complaint received on February 28, 2025. LPA met with Teresita "Tess" Heard, Administrator, stating the reason for today's inspection. Also present was staff, Treylon Heard. (1) resident was resting in her room. During the course of the investigation, LPA reviewed documentation related to prior resident (R1), including, but not limited to, the physician's report and medication documentation. LPA interviewed (2) family members of (R1), (3) faciility staff and (1) hospice nurse, who attended to (R1) regularly. The results of the investigation are as follows: Resident (R1) moved to the care home on November 14, 2024, under the care of hospice. The physician's report notes (R1) had a diagnosis of Mild Cognitive Impairment (MCI), fall weakness, motor impairment paralysis and incontinence. Additionally the report notes that (R1) could be confused, was able to communicate and follow dirthe state’s words, verbatim · CDSS document, May 8, 2025 · control 59-AS-20250228150820
Mar 6, 2025Complaint investigation reportSubstantiated

Allegation investigated: Facility did not abide by the admission agreement.

Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to conduct a 10-day inspection and met with Teresita Heard, Administrator, stating the reason for today's inspection. LPA observed staff, Treylon Heard, present also and (1) resident in their room at the start of the inspection. During today's inspection, LPA discussed the allegation pertaining to resident (R1), reviewed the admission agreement, and observed (2) attempted delivery notices regarding a letter that was sent by registered mail and regular USPS nmail to the faciliy on February 18, 2025. The Department was provided with a copy of the letter. The findings are as follows: The allegation states that resident (R1) passed on January 10, 2025, and (R1's) personal belongs were removed on January 11, 2025. According to the facilities contract, a refund is given for the days remaining in the month if it was paid in advance. A full month of January rent was paid on January 1, 2025 for (R1). *cont on 9099C-1.. Substantthe state’s words, verbatim · CDSS document, Mar 6, 2025 · control 59-AS-20250228150820
Jan 30, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 3 documents
Oct 17, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 19, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 24, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Nov 7, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations1typical 0
Substantiated complaints2typical 0
Total complaints1typical 0
State visits on file9typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2024.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026110202533220243302023110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$4,000$6,500 /mo
our estimate — Placer County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (916) 625-1012

Is Prestige Environs For The Ages licensed?

Yes — Prestige Environs For The Ages is a licensed residential care home for the elderly (RCFE) in Rocklin (Placer County): California license #315002995, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 7 inspection and complaint documents since 2023; the most recent, a facility evaluation report dated February 9, 2026, appears in the inspection record on this page.

Can Prestige Environs For The Ages care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Prestige Environs For The Ages with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. ROOM 1 APPROVED FOR BEDRIDDEN. WAIVER/GRANTED FOR HOSPICE CARE FOR (6)

How much does Prestige Environs For The Ages cost?

California's public licensing record does not include Prestige Environs For The Ages's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Placer County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Prestige Environs For The Ages accept Medi-Cal or the Assisted Living Waiver?

Prestige Environs For The Ages is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

1 of 6 beds occupied (17%) when the state visited on May 8, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Prestige Environs For The Ages?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 9 state visits and 7 dated documents since 2023 for Prestige Environs For The Ages; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 8, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident was not administered medications as prescribed.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to deliver (2) additional findings to a complaint received on February 28, 2025. LPA met with Teresita "Tess" Heard, Administrator, stating the reason for today's inspection. Also present was staff, Treylon Heard. (1) resident was resting in her room. During the course of the investigation, LPA reviewed documentation related to prior resident (R1), including, but not limited to, the physician's report and medication documentation. LPA interviewed (2) family members of (R1), (3) faciility staff and (1) hospice nurse, who attended to (R1) regularly. The results of the investigation are as follows: Resident (R1) moved to the care home on November 14, 2024, under the care of hospice. The physician's report notes (R1) had a diagnosis of Mild Cognitive Impairment (MCI), fall weakness, motor impairment paralysis and incontinence. Additionally the report notes that (R1) could be confused, was able to communicate and follow dirCDSS inspection report, May 8, 2025 · control 59-AS-20250228150820
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility did not abide by the admission agreement.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to conduct a 10-day inspection and met with Teresita Heard, Administrator, stating the reason for today's inspection. LPA observed staff, Treylon Heard, present also and (1) resident in their room at the start of the inspection. During today's inspection, LPA discussed the allegation pertaining to resident (R1), reviewed the admission agreement, and observed (2) attempted delivery notices regarding a letter that was sent by registered mail and regular USPS nmail to the faciliy on February 18, 2025. The Department was provided with a copy of the letter. The findings are as follows: The allegation states that resident (R1) passed on January 10, 2025, and (R1's) personal belongs were removed on January 11, 2025. According to the facilities contract, a refund is given for the days remaining in the month if it was paid in advance. A full month of January rent was paid on January 1, 2025 for (R1). *cont on 9099C-1.. SubstantCDSS inspection report, March 6, 2025 · control 59-AS-20250228150820

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
2
typical for this size: 0
Total complaints
1
typical for this size: 0
State visits on file
9
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(916) 625-1012
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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