Seaside Terrace

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff did not seek medical attention for resident. Staff did not safeguard resident’s personal belongings. Staff did not notify resident of changing room.

On February 19, 2026, Licensing Program Analyst (LPA) Eboni Bentley arrived at the facility for an unannounced subsequent complaint investigation into the above allegations. LPA was greeted and granted entry after stating the purpose of the visit to Administrator (AD) Ephantus Warui. The investigation into the above allegations revealed the following: During the course of the investigation, LPA conducted a tour of the physical plant and obtained pertinent documentation which includes Resident/Personnel Rosters, Personnel Reports, Staff Contacts, Resident 1 and Resident 2 (R2) Face Sheets, Physician’s Report, Progress Note, Community Policy Violation Warnings, Admission Agreement, House Rules, Theft and Loss Policy and Procedure, Resident Personal Property and Valuables (LIC621), and Hospital Discharge records. CONTINUE TO LIC9099-C.... Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 19, 2026 · control 22-AS-20250915114013

Allegation investigated: Facility is violating resident's personal rights.

On February 19, 2026, Licensing Program Analyst (LPA) Eboni Bentley arrived at the facility for an unannounced subsequent complaint investigation into the above allegation. LPA was greeted and granted entry after stating the purpose of the visit to Administrator (AD) Ephantus Warui. The investigation into the above allegation revealed the following: During the course of the investigation, LPA conducted a tour of the physical plant and obtained pertinent documentation which includes Resident/Personnel Rosters, Personnel Reports, Staff Contacts, Resident 1 Face Sheets, Physician’s Report, Progress Note, Community Policy Violation Warnings, Residency Agreement, Theft and Loss Policy and Procedure, Resident Personal Property and Valuables (LIC621) and House Rules. CONTINUE TO LIC9099-C.... Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 19, 2026 · control 22-AS-20260123165706

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Facility is not sanitary.

On October 30, 2025, Licensing Program Analyst (LPA) Eboni Bentley arrived unannounced for the purpose of initiating the complaint investigation into the above allegation. LPA was greeted and granted entry by Administrator Ephantus Warui and explained the purpose for the visit. During today’s visit, LPA interviewed facility staff, residents, and copies of records were obtained for review: Resident Roster, Personnel Report Summary, Face Sheets, Admission Agreements, Physician's Reports, and Needs and Services Plans for five residents. Regarding the allegation: Facility is not sanitary, it was alleged that residents are living in unsanitary conditions, where a photo was provided to the Department of a toilet with urine inside and a ½ inch sized feces satin on the seat. CONTINUE TO LICE9099-C.... Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 30, 2025 · control 22-AS-20251023114754

Allegation investigated: Illegal eviction

On October 7, 2025, Licensing Program Analyst (LPA) Eboni Bentley arrived unannounced for the purpose of initiating the complaint investigation into the above allegation. LPA was greeted and granted entry by Licensee (LI) Tricia Pedroza and explained the purpose for the visit. Administrator (AD) Ephantus Warui arrived a short time later and was present for the visit. During the investigation, LPA interviewed facility staff, residents, and reviewed relevant documentation including two eviction notices’ served to the resident. Regarding the allegation: Illegal Eviction During interviews, two residents and two facility staff confirmed eviction notices were issued to Resident 1 (R1). Furthermore, during interviews both facility staff confirmed both eviction notices served to R1 were CONTINUE TO LIC-9099-C... Substantiatedthe state’s words, verbatim · CDSS document, Oct 7, 2025 · control 22-AS-20250929134237

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff did not seek timely medical assistance. Facility force fed the resident resulting in injury

Licensing Program Analyst (LPA) conducted this unannounced complaint visit to deliver the results of the allegations above. The above allegations came in on 02/29/2024. The Department conducted an investigation into the allegations above. Resident #1 (R1) moved into the facility in January 2019. At that time R1 was ambulatory and did not need a walk or wheelchair, was able to transition to and from bed independently and needed little assistance with their Activities of Daily Living (ADLs). It was noticed on 02/05/2024 that R1 had a small cut on the left side of their face, but no bruises, it was later determined on the same day that R1 had banged their forehead on the countertop in the facility's dining room area. R1 was assessed by the Licensed Vocational Nurse (LVN) who found no injuries. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 14, 2025 · control 22-AS-20240229081034

Allegation investigated: Facility staff is stealing supplies that belong to the residents.

Licensing Program Analyst (LPA) K. Hiratsuka, conducted this visit to deliver the finding for the allegation above. The department conducted interviews. Interview with a witness stated the allegation is not against this licensee. This licensee ensures there is an ample suppy of supplies needed for all the residents. Based on information above, the department concluded that the allegation is Unfounded. A finding that an allegation is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. nothe state’s words, verbatim · CDSS document, Jul 14, 2025 · control 22-AS-20231226153724

Allegation investigated: Facility staff refused to accept resident back to the facility.

Licensing Program Analyst (LPA) Ruth Martinez conducted an unannounced visit to the facility to deliver findings related to the investigation of the complaint allegation identified above. LPA arrived at facility and was greeted and granted entry by staff. LPA spoke with Ephantus Warui, Administrator and explained the purpose of the visit. Findings are based upon this investigation which included interviews conducted and resident file record review. It is alleged that facility staff refused to accept resident back to the facility. Interview with Administrator stated that resident (R1) had gone to the hospital on June 17, 2025. On June 18, 2025, R1 was ready to be discharged, and Administrator refused to accept R1 back to the facility. Administrator stated that they had received a call 24 hours later that R1 was ready to be discharged and Adminsitrator indicated that continued on LIC9099-C Substantiatedthe state’s words, verbatim · CDSS document, Jul 1, 2025 · control 22-AS-20250618153244

Allegation investigated: Staff did not dispense medication to resident as prescribed. Staff did not provide residents with adequate food service.

On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of following up on the investigation of the two allegations listed above. LPA was greeted and granted entry by front desk staff after stating the purpose of the visit. Administrator Ephantus Warui was present and assisted with the visit. The initial complaint investigation was conducted on January 31, 2025. During the visit, LPA requested and obtained the facility's current resident census as well as the list of residents under medication management. LPA requested and obtained resident records for five individuals present at the facility. Medication administration records reviewed for all five individuals. A tour of the facility's kitchen and review of the current menus conducted. CONTINUED ON FORM LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 18, 2025 · control 22-AS-20250124100002

Allegation investigated: Staff did not seek timely medical care for resident

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit at 8am to investigate a complaint received in our Regional Office on March 24, 2025. LPA met with Tricia Pedroza, Licensee and Ephantus Warui, Administrator and explained the purpose of the visit. LPA requested the following documents: Resident roster, Personnel Report, March care staff schedule, Unusual Incident Reports and five of five resident records for review. LPA interviewed three of three residents regarding care provided and four of four staff members regarding care given. Based on resident and staff interviews it was determined that the staff do check the resident every two hours for repositioning and as needed. Recently, the MedTech contacted 911 when the resident experienced health issues in a timely manner and the LVN texted the physician for additional orders. Resident was sent out to the hospital for further evaluation and returned with no new orders on file. (Continued on LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 1, 2025 · control 22-AS-20250324082636

Allegation investigated: Staff do not ensure residents call button is in reach

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit at 8am to investigate a complaint received in our Regional Office on March 24, 2025. LPA met with Tricia Pedroza, Licensee and Ephantus Warui, Administrator and explained the purpose of the visit. LPA requested the following documents: Resident roster, Personnel Report,and Unusual Incident Reports. LPA interviewed three of three residents regarding care provided and four of four staff members regarding care given. LPA toured the facility and entered five of five resident rooms and discovered one room did not have a working call button and resident was not able to reach it. At the end of the visit, call button was repaired and tested by LPA and resident's bed was moved to reach the call button on the wall. Based on LPA observations and interviews, the following deficiency is being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted with Tricia Pedroza, Licensee and a cthe state’s words, verbatim · CDSS document, Apr 1, 2025 · control 22-AS-20250324082636

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff do not ensure that residents' incontinence needs are met

On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of conducting a follow-up investigation into the allegations listed above. LPA was greeted and granted entry by administrator Ephantus Warui after stating the purpose of the visit. An initial complaint investigation visit was conducted on July 31, 2024. LPA accompanied by administrator toured the facility's physical plant. The full resident census was requested and obtained in addition to the list of residents diagnosed with incontinence in both the memory care and assisted living. The logs for incontinence changes for a total of 72 residents diagnosed with incontinence were requested, obtained and reviewed during the visit. LPA additionally requested individual assessments and physician reports for a sample of five residents across memory care and assisted living and conducted two staff interviews and two residents interviews during the visit. CONTINUED ON FORM Lthe state’s words, verbatim · CDSS document, Oct 21, 2024 · control 22-AS-20240722145330

Allegation investigated: Staff did not safeguard a resident's personal belonging

Licensing Program Analyst (LPA), Lydia Martinez conducted an unannounced visit to initiate a complaint investigation into the allegation listed above. LPA met with Administrators Tricia Pedroza and Ephantus "Epi" Warui and reason for visit was discussed. Allegation: Facility failed to safeguard resident’s personal property On or about 09/17/2024, Resident 1 (R1) returned from a Skilled Nursing facility. R1 had not noted the gym equipment that was on R1's balcony was gone. On or about 10/8/2024 when he noted gym equipment was gone, R1 reported it to AD Epi. LPA reviewed R1's file and the property log for R1. R1's property log had not been updated to reflect the gym equipment, however, interviews with Maintenance staff stated he was the one who helped R1 put together gym equipment 2+ years ago and was on R1's balcony up until it was thrown out during a clean up while R1 was out of the facility. (see LIC9099C) Substantiatedthe state’s words, verbatim · CDSS document, Oct 15, 2024 · control 22-AS-20241008150330

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.