Capriana is a continuing-care retirement community in Brea, Orange County, California — state license #306006242, licensed for 200 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 18 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated April 28, 2026 — published below in full, verbatim and unscored.

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Capriana

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Continuing-care retirement community · Large community, 200 residents · Brea, CA · Orange County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #306006242, held since 2023 · read from the California state record on August 2, 2026 ·See on State Site →
460 La Floresta Drive · Brea, Orange County
Phone
(714) 985-5500
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 173 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 20 residents
Bedridden careApproved for 10 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 200 AMBULATORY, OF WHICH 173 MAY BE NON-AMBULATORY AND 10 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 20.State service designation938 - CONTINUE CARE CONTRACT (CCC)the CDSS license record, verbatim · checked August 2, 2026

Since 2023, the state has visited this home 18 times and filed 18 documents. The most recent — a complaint investigation report on April 28, 2026 — closed with the state’s outcome word: “Substantiated.”

Most recent state visit
April 28, 2026
Occupancy at that visit
142 of 200 beds

The state's published file for this home includes 8 documents with transcribed findings, dated May 9, 2025 to April 28, 2026. 8 of the 8 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1), “Unsubstantiated” (6). 8 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 8 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 16 of 18 documentsFull record on the state’s site →
20264 state visits · 5 documents
Apr 28, 2026Complaint investigation reportSubstantiated

Allegation investigated: Facility did not provide requested care log documentation

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to deliver findings for a complaint received in the Regional Office. LPA was greeted and granted entry by the Concierge at 9:45am. LPA met with Executive Director (ED) Tonya Reynolds and explained the purpose of the visit. LPA obtained the following documents for Resident #1 (R1): Medication Administration Record for February 2026; Charting notes from February 3-26, 2026; Physician's orders dated February 11, 14 and 17, 2026; Bowel protocol for February 2026; Staff Assignments by Month for March 2026; and Shift Reports for February 2026. LPA reviewed email communications regarding R1 with Responsible Parties as well as Resident #1 (R1)’s Durable Power of Attorney for Assets and Resident Services Agreement. LPA also reviewed Unusual Incident Reports submitted to the Department for incidents that occurred on February 11th and 25th, 2026. (Cont9inued on LIC 9099) Substantiatedthe state’s words, verbatim · CDSS document, Apr 28, 2026 · control 22-AS-20260316151041
Apr 28, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 30, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff does not ensure resident is hydrated. Staff does not ensure to assist resident with feeding.

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to investigate a complaint received in the Regional Office. LPA was greeted and granted entry by the Concierge at 1pm. LPA met with Executive Director (ED) Tonya Reynolds and explained the purpose of the visit. During the visit, LPA requested the following documents for Resident #1 (R1): Resident Information Sheet, Physician's Report, Individualized Service Plans and Outside Provider Communication sheet from January 26, 2026. LPA also obtained Resident Information Sheets, Physician's Reports for Residents #2, #3 and #4. It was alleged that Staff does not ensure resident is hydrated. LPA reviewed the Physician's Report from R1 dated February 14, 2025. R1's primary diagnosis is Dehydration and Dementia. LPA reviewed Individualized Service Plans from February 14, 2025 and on December 11, 2025. Due to a change of condition, the re-assessment from December 11, 2025 stated R1 required assistance with eating. LPA reviewedthe state’s words, verbatim · CDSS document, Jan 30, 2026 · control 22-AS-20260126184730
Jan 26, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 6, 2026Complaint investigation reportUnfounded

Allegation investigated: Staff are not ensuring accurate information is on resident's physician's orders for medication

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to investigate a complaint received in the Regional Office. LPA was greeted and granted entry and met with Executive Director (ED) Tonya Reynolds and Lizette Flores, Health Services Director (HSD) and explained the purpose of the visit. LPA conducted a joint visit with the Long Term Care Ombudsman (LTCO). LPA requested a copy of Resident #1 (R1)'s lease agreement, Physician's Orders for R1's medications, a medical assessment from December 12, 2025 and email communication from the facility to the responsible party regarding medications. LPA and LTCO audited medication bottles to confirm the prescribing physicians. Per review, the correct prescribing physicians were on the medication bottles and complies with Title 22 regulations. LPA reviewed the bi-annual Medical Assessment, which was reviewed on December 12, 2025 and is effective January 1, 2026. (Continued on LIC 9099) Unfoundedthe state’s words, verbatim · CDSS document, Jan 6, 2026 · control 22-AS-20251229115217
20257 state visits · 9 documents
Dec 17, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff engaged in inappropriate interactions with resident in care Staff mismanaged resident's medication Staff accessed resident's cellphone without proper authorization Staff did not report resident incidents to appropriate parties

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to deliver findings for a complaint received in the Regional Office. LPA was greeted and granted entry by the Concierge. LPA met with Executive Director (ED) Tonya Reynolds and explained the purpose of the visit. LPA conducted a visit on November 18, 2025 to investigate the allegations that Staff engaged in inappropriate interactions with resident in care, Staff mismanaged resident's medication, Staff accessed resident's cellphone without proper authorization and Staff did not report resident incidents to appropriate parties. LPA reviewed Resident #1 (R1)'s records which include the Identification and Emergency Information form, Physician's Report, Medication Administration Records for October and November 2025, and R1's Residency Agreement. LPA also reviewed the Employee phone and camera policy in the Employee Handbook. (Continued on LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 17, 2025 · control 22-AS-20251113103336
Dec 17, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff neglected resident and left them in the room.

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to deliver findings for a complaint received in the Regional Office. LPA was greeted and granted entry by the Concierge. LPA met with Executive Director (ED) Tonya Reynolds and explained the purpose of the visit. It was alleged that staff neglected resident and left them in the room. On November 25, 2025, Resident #1 (R1), who resides in Villagio in the Memory Care, was left in the bedroom with an industrial fan and strong odors from the cleaning product used for carpets. R1 was observed to be cold and there were no windows opened in the room. On December 4, 2025, LPA reviewed Resident #1 (R1): Identification and Emergency Information, Physician's Report, and Needs and Services Plan. R1 has a diagnosis of dementia. LPA interviewed R1 who understood the carpet was cleaned but did not know who requested for the carpet to be cleaned. LPA (Continued on LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 17, 2025 · control 22-AS-20251201144751
Oct 3, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 19, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not supervising residents resulting in resident-on-resident incidents.

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to investigate a complaint received in the Regional Office. LPA met with Marisa Zamudio, Memory Care Director (MCD) and Tonya Reynolds, Executive Director (ED). It was alleged that staff are not supervising residents resulting in resident-on-resident incidents. LPA reviewed the Unusual Incident Reports submitted to the Department on May 7, 2025 for an incident between Resident #1 (R1) and Resident #2 (R2). On May 28, 2025 LPA conducted a Case Management visit to follow-up with a similar incident with R2 and another resident. LPA reviewed R2's: Facesheets, Physician's Reports, Needs and Services Plans, Appraisals and documentation regarding follow-up care plan meetings and electronic files regarding behavior documentation. R2 has had a personal caregiver since May 6, 2025. R2 moved into the facility in March of 2025 from another community that did not have Memory Care. (Continued on LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 19, 2025 · control 22-AS-20250910161426
Sep 19, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Resident sustained unexplained injuries while in care

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to continue a complaint investigation. LPA met with Marisa Zamudio, Memory Care Director (MCD) and Tonya Reynolds, Executive Director (ED). It is alleged that Resident #1 (R1) sustained unexplained injuries while in care. LPA reviewed the following documentation from Resident #1 (R1)'s file: Identification and Emergency Information, Physician's Report, and Needs and Services Plan. LPA also requested Care staff schedule from July 24-July 28, 2025, a staff roster with telephone numbers and additional documentation related to the incident that occurred during this time period. R1 has resided in the community and moved in on January 12, 2022. A medical assessment was done on March 27, 2025. (Continued on LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 19, 2025 · control 22-AS-20250813133028
Jul 29, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 30, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 9, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Due to lack of supervision, resident was left on the floor for an extended period of time after an unwitnessed fall

Licensing Program Analyst (LPA) Samer Haddadin conducted an unannounced complaint visit to present findings regarding the reported allegation mentioned above. Upon arrival, LPA Haddadin was greeted, granted access to the facility, and informed the staff of the visit's purpose. Executive Director (ED) Tonya Reynolds was later informed of the visit. During the investigation, LPA Haddadin toured the facility, interviewed staff members, and reviewed all medical records pertaining to the alleged incident involving resident (R1). The following allegation was investigated: "Due to a lack of supervision, the resident was left on the floor for an extended period following an unwitnessed fall." The findings of the investigation are as follows: Regarding the allegation, it was reported that Resident (R1), a memory care resident, was discovered on the floor in their private restroom after an unknown duration, exhibiting a bump on their head. Subsequently, R1 was transported to UCI Medical Center fthe state’s words, verbatim · CDSS document, May 9, 2025 · control 22-AS-20250219115828
20242 state visits · 2 documents
Oct 4, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 31, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations1typical 1
Substantiated complaints1typical 2
Total complaints8typical 7
State visits on file18typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2023.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026451202579020242202023220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Orange County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2026 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (714) 985-5500

Is Capriana licensed?

Yes — Capriana is a licensed continuing-care retirement community in Brea (Orange County): California license #306006242, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 200 residents. State records list 18 inspection and complaint documents since 2023; the most recent, a complaint investigation report dated April 28, 2026, was marked “Substantiated” by the state.

Can Capriana care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Capriana with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 200 AMBULATORY, OF WHICH 173 MAY BE NON-AMBULATORY AND 10 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 20.

How much does Capriana cost?

California's public licensing record does not include Capriana's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Capriana accept Medi-Cal or the Assisted Living Waiver?

Capriana is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

142 of 200 beds occupied (71%) when the state visited on April 28, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Capriana?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 18 state visits and 18 dated documents since 2023 for Capriana; 8 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 28, 2026, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

8 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility did not provide requested care log documentation
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to deliver findings for a complaint received in the Regional Office. LPA was greeted and granted entry by the Concierge at 9:45am. LPA met with Executive Director (ED) Tonya Reynolds and explained the purpose of the visit. LPA obtained the following documents for Resident #1 (R1): Medication Administration Record for February 2026; Charting notes from February 3-26, 2026; Physician's orders dated February 11, 14 and 17, 2026; Bowel protocol for February 2026; Staff Assignments by Month for March 2026; and Shift Reports for February 2026. LPA reviewed email communications regarding R1 with Responsible Parties as well as Resident #1 (R1)’s Durable Power of Attorney for Assets and Resident Services Agreement. LPA also reviewed Unusual Incident Reports submitted to the Department for incidents that occurred on February 11th and 25th, 2026. (Cont9inued on LIC 9099) SubstantiatedCDSS inspection report, April 28, 2026 · control 22-AS-20260316151041
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff does not ensure resident is hydrated. Staff does not ensure to assist resident with feeding.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to investigate a complaint received in the Regional Office. LPA was greeted and granted entry by the Concierge at 1pm. LPA met with Executive Director (ED) Tonya Reynolds and explained the purpose of the visit. During the visit, LPA requested the following documents for Resident #1 (R1): Resident Information Sheet, Physician's Report, Individualized Service Plans and Outside Provider Communication sheet from January 26, 2026. LPA also obtained Resident Information Sheets, Physician's Reports for Residents #2, #3 and #4. It was alleged that Staff does not ensure resident is hydrated. LPA reviewed the Physician's Report from R1 dated February 14, 2025. R1's primary diagnosis is Dehydration and Dementia. LPA reviewed Individualized Service Plans from February 14, 2025 and on December 11, 2025. Due to a change of condition, the re-assessment from December 11, 2025 stated R1 required assistance with eating. LPA reviewedCDSS inspection report, January 30, 2026 · control 22-AS-20260126184730
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff are not ensuring accurate information is on resident's physician's orders for medication
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to investigate a complaint received in the Regional Office. LPA was greeted and granted entry and met with Executive Director (ED) Tonya Reynolds and Lizette Flores, Health Services Director (HSD) and explained the purpose of the visit. LPA conducted a joint visit with the Long Term Care Ombudsman (LTCO). LPA requested a copy of Resident #1 (R1)'s lease agreement, Physician's Orders for R1's medications, a medical assessment from December 12, 2025 and email communication from the facility to the responsible party regarding medications. LPA and LTCO audited medication bottles to confirm the prescribing physicians. Per review, the correct prescribing physicians were on the medication bottles and complies with Title 22 regulations. LPA reviewed the bi-annual Medical Assessment, which was reviewed on December 12, 2025 and is effective January 1, 2026. (Continued on LIC 9099) UnfoundedCDSS inspection report, January 6, 2026 · control 22-AS-20251229115217

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff engaged in inappropriate interactions with resident in care Staff mismanaged resident's medication Staff accessed resident's cellphone without proper authorization Staff did not report resident incidents to appropriate parties
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to deliver findings for a complaint received in the Regional Office. LPA was greeted and granted entry by the Concierge. LPA met with Executive Director (ED) Tonya Reynolds and explained the purpose of the visit. LPA conducted a visit on November 18, 2025 to investigate the allegations that Staff engaged in inappropriate interactions with resident in care, Staff mismanaged resident's medication, Staff accessed resident's cellphone without proper authorization and Staff did not report resident incidents to appropriate parties. LPA reviewed Resident #1 (R1)'s records which include the Identification and Emergency Information form, Physician's Report, Medication Administration Records for October and November 2025, and R1's Residency Agreement. LPA also reviewed the Employee phone and camera policy in the Employee Handbook. (Continued on LIC 9099-C) UnsubstantiatedCDSS inspection report, December 17, 2025 · control 22-AS-20251113103336
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff neglected resident and left them in the room.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to deliver findings for a complaint received in the Regional Office. LPA was greeted and granted entry by the Concierge. LPA met with Executive Director (ED) Tonya Reynolds and explained the purpose of the visit. It was alleged that staff neglected resident and left them in the room. On November 25, 2025, Resident #1 (R1), who resides in Villagio in the Memory Care, was left in the bedroom with an industrial fan and strong odors from the cleaning product used for carpets. R1 was observed to be cold and there were no windows opened in the room. On December 4, 2025, LPA reviewed Resident #1 (R1): Identification and Emergency Information, Physician's Report, and Needs and Services Plan. R1 has a diagnosis of dementia. LPA interviewed R1 who understood the carpet was cleaned but did not know who requested for the carpet to be cleaned. LPA (Continued on LIC 9099-C) UnsubstantiatedCDSS inspection report, December 17, 2025 · control 22-AS-20251201144751
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not supervising residents resulting in resident-on-resident incidents.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to investigate a complaint received in the Regional Office. LPA met with Marisa Zamudio, Memory Care Director (MCD) and Tonya Reynolds, Executive Director (ED). It was alleged that staff are not supervising residents resulting in resident-on-resident incidents. LPA reviewed the Unusual Incident Reports submitted to the Department on May 7, 2025 for an incident between Resident #1 (R1) and Resident #2 (R2). On May 28, 2025 LPA conducted a Case Management visit to follow-up with a similar incident with R2 and another resident. LPA reviewed R2's: Facesheets, Physician's Reports, Needs and Services Plans, Appraisals and documentation regarding follow-up care plan meetings and electronic files regarding behavior documentation. R2 has had a personal caregiver since May 6, 2025. R2 moved into the facility in March of 2025 from another community that did not have Memory Care. (Continued on LIC 9099-C) UnsubstantiatedCDSS inspection report, September 19, 2025 · control 22-AS-20250910161426
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident sustained unexplained injuries while in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to continue a complaint investigation. LPA met with Marisa Zamudio, Memory Care Director (MCD) and Tonya Reynolds, Executive Director (ED). It is alleged that Resident #1 (R1) sustained unexplained injuries while in care. LPA reviewed the following documentation from Resident #1 (R1)'s file: Identification and Emergency Information, Physician's Report, and Needs and Services Plan. LPA also requested Care staff schedule from July 24-July 28, 2025, a staff roster with telephone numbers and additional documentation related to the incident that occurred during this time period. R1 has resided in the community and moved in on January 12, 2022. A medical assessment was done on March 27, 2025. (Continued on LIC 9099-C) UnsubstantiatedCDSS inspection report, September 19, 2025 · control 22-AS-20250813133028
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedDue to lack of supervision, resident was left on the floor for an extended period of time after an unwitnessed fall
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Samer Haddadin conducted an unannounced complaint visit to present findings regarding the reported allegation mentioned above. Upon arrival, LPA Haddadin was greeted, granted access to the facility, and informed the staff of the visit's purpose. Executive Director (ED) Tonya Reynolds was later informed of the visit. During the investigation, LPA Haddadin toured the facility, interviewed staff members, and reviewed all medical records pertaining to the alleged incident involving resident (R1). The following allegation was investigated: "Due to a lack of supervision, the resident was left on the floor for an extended period following an unwitnessed fall." The findings of the investigation are as follows: Regarding the allegation, it was reported that Resident (R1), a memory care resident, was discovered on the floor in their private restroom after an unknown duration, exhibiting a bump on their head. Subsequently, R1 was transported to UCI Medical Center fCDSS inspection report, May 9, 2025 · control 22-AS-20250219115828

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 18 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
1
typical for this size: 2
Total complaints
8
typical for this size: 7
State visits on file
18
typical for this size: 19
See the full inspection record on the state's site →

Who runs Capriana?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Well Oak Ccrc Tenant Llc; Oakmont Management Group, who operates 3 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(714) 985-5500
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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