Care Janella

On May 1, 2025, at 8:00 AM Licensing Program Analyst (LPA) Edward Kim conducted an unannounced initial complaint visit at the above facility. LPA Kim met with Administrator (ADMIN) Julie Cornejo and explained the purpose of the visit. ADMIN Cornejo explained that they could not stay for the visit and Caregiver (CG) Alicia De Guzman will sign the report in behalf of the facility. During today's visit, LPA Kim conducted a tour of the inside and outside of physical plant with CG De Guzman, and no concerns were observed. LPA Kim reviewed and obtained copies of four (4) resident record, which include: Admission Agreement, Identification and Emergency Information, Physician's Report, Needs and Services Plans/Reappraisal, and other pertinent records. LPA obtained residents roster, staff roster, and incident reports. LPA Kim conducted three (3) staff interviews and made an attempted interview with one (1) resident. Continued on LIC9099C SubstantiatedRead the full finding— CDSS inspection report, May 1, 2025 · control 22-AS-20250422094955

Licensing Program Analyst (LPA) Jessica Cho arrived unannounced to continue the investigation and deliver the findings. LPA explained the nature of the visit and reviewed the allegations with Administrator Leonora Amorsolo. On July 21, 2023, LPA initiated the complaint investigation visit consisting of resident and staff interviews. Pertinent records were previously obtained during the complaint investigation into Complaint Control #: 22-AS-20230630115900. On today’s date, LPA attempted to interview two remaining residents, however could not be interviewed as one individual was asleep and other recently passed away. The following was revealed during the course of the investigation: It is alleged that the facility failed to provide a safe environment for the resident due to construction. The construction to build a staff bedroom began on June 27, 2023 and was completed on July 10, 2023. UnfoundedRead the full finding— CDSS inspection report, August 31, 2023 · control 22-AS-20230714131828

Licensing Program Analyst (LPA) Jerome Haley made unannounced visit to begin the investigation into the complaint received against this facility on August 3, 2023. LPA Haley was greeted by staff and explained the reason for the visit. Administrator (AD) Leonora Amorsolo arrived a short time later. During the visit, LPA Haley conducted 8 interviews and collected relevant documentation during the visit. Regarding the allegation: Resident developed pressure injuries while in care due to neglect. 5 of 8 witnessed denied the allegation above. Interviews revealed residents are rotated every two hours by caregivers on duty. Regarding Resident 1 (R1), it was discovered, R1 receives Palliative care and is seen by a nurse on a weekly basis. R1 was sent to the hospital due to general weakness July 26, 2023 and returned to the facility the same day. After review of the After Visit Summary from Kaiser dated July 26, 2023, there was not mention of a pressure injury. Continued on LIC 9099C UnfoundedRead the full finding— CDSS inspection report, August 10, 2023 · control 22-AS-20230803092428

Licensing Program Analyst (LPA) Jessica Cho made an unannounced complaint visit for the purpose to investigate into the above allegations. LPA was greeted by Caregiver Rolly Trio and was granted entry after explaining the reason for the visit. LPA initially observed Caregivers #1, #4 (C1 & C4), and Visitor #1 (V1) supervising the residents while Caregiver #3 (C3) was at the market. Two other caregivers, Caregiver #2 (C2) and C3 arrived shortly thereafter to assist with the investigation. Administrator (Admin) Karmian Calangi arrived at the facility approximately 3:35pm. During the course of the investigation, LPA obtained copies of pertinent resident/staff records, and conducted interviews with residents and staff. The following was determined based on observations, record review, and interviews: It was alleged that the facility staff abuses residents. Five out of the six residents stated that they are treated well and feel safe living in the facility. One out of the six residents coulRead the full finding— CDSS inspection report, July 7, 2023 · control 22-AS-20230630115900

Licensing Program Analyst (LPA) Jerome Haley made unannouced visit to intiatate the investigation for the complaint received against this facility on April 20, 2023. LPA Haley was allowed into the facility and explained the reason for the visit upon entry. Before entering the facility, LPA Haley conducted several interviews in the neighborhood (on Saga Drive) to gather additional information on the complaint allegation. LPA Haley discussed the complaint allegation and interviewed Staff 1 (S1), Staff 2 (S2) and Resident 1 (R1). Resident 2 (R2) was not in the facility and could not be interviewed. Administrator (AD) Karmian Calangi was interviewed over the telephone. Regarding the allegation, “Loud parties at the facility all the time” The investigation revealed the following: UnsubstantiatedRead the full finding— CDSS inspection report, April 25, 2023 · control 22-AS-20230420142620

Licensing Program Analyst (LPA) Jerome Haley made an unannouced visit regarding the complaint allegations listed above. LPA Haley was greeted and granted entry by staff. LPA Haley met with Licensee Janella Cervania and explained the reason for the visit. Before getting started, Licensee Janella Cervania led LPA Haley on a tour of the facility. The interior of the facility was clean and well organized as well as the backyard area and the garage. After the tour of the facility, LPA began interviewing facility staff and residents: Licensee Cervania, Administrator Karmian Calangi via telephone, Resident 1 (R1), Resident 2 (R2), and Resident 3 (R3) was sleeping and could not be interviewed. Regarding the allegations: (1) Staff cannot effectively communicate with residents and (2) Staff does not clean the faciltiy Continued on LIC9099C UnfoundedRead the full finding— CDSS inspection report, January 24, 2023 · control 22-AS-20230120102448