Hills Of Rockaway, The is a residential care home for the elderly (RCFE) in Placentia, Orange County, California — state license #306006133, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 29 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated July 17, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 30 times and filed 29 documents. The most recent is a facility evaluation report, dated July 17, 2026.
The state's published file for this home includes 3 documents with transcribed findings, dated July 30, 2025 to February 24, 2026. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 17, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 18, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 6, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 14, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 6, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 1, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 24, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 18, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 10, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 2, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 24, 2026Unsubstantiated
Allegation investigated: Staff do not ensure facility has an adequate food supply Staff are unable to communicate with residents due to a language barrier Staff do not ensure resident is being assisted with dressing
On this Day, Licensing Program Analysts (LPAs) Andrea Mendivil and Kimberly Lyman made an unannounced visit to conduct a complaint investigation. LPAs were greeted and granted entry and explained the reason for the visit. The Department received a complaint on 02/18/2026. LPAs interviewed staff and residents. Regarding the allegations Staff do not ensure facility has an adequate food supply and Staff are unable to communicate with residents due to a language barrier , staff do not ensure resident is being assisted with dressing and, the investigation revealed the following: It was alleged the facility does not retain a minimum of 2 day perishbles and 7 day non-perishbles food on hand. LPAs observed the facility to have 2 refridgerators and a kitchen pantry with food available. It was alleged the staff is unable to communicate with residents due to lanaguage barrier, per interviews with 3 staff present and 1 staff via phone LPAs were able to communicate with staff without issue. Unsubstthe state’s words, verbatim · CDSS document, Feb 24, 2026 · control 22-AS-20260218135245
Feb 24, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 19, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 4, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 23, 2026Unsubstantiated
Allegation investigated: Facility is in financial distress Insufficient staffing to meet residents' needs
An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) Claudia Gutierrez for the purpose of delivering findings. LPA met with Staff Chester Gutierrez and explained the purpose of the inspection. Regarding allegation, Facility is in financial distress, the following was revealed: It is alleged the facility is in financial distress due to notice received from the water company indicating the water at the facility would be shut off, staff salaries not being paid, and food delivery being delayed due to bills not paid. Interviews were conducted with five facility residents and three staff. During their interview, three of five residents were unable to confirm or deny the allegation, however, stated the utilities at the facility have been and continue to be operational and food supply is always sufficient in quantity to meet their needs. Two of three residents were unable to confirm or deny allegations or indicate if there has been an interruptionthe state’s words, verbatim · CDSS document, Jan 23, 2026 · control 22-AS-20260116102240
Jan 8, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 29, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 29, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 30, 2025Substantiated
Allegation investigated: The facility does not have sufficient resources to meet operating costs for care of residents.
An office visit was scheduled on this day with Licensing Program Analyst (LPA) Rose Ruppert for the purposes of delivering findings into the above allegations. LPA met with Licensees Maricel Nepomuceno, Allen Medina and Keak Vongphakdy. It was alleged the facility does not have sufficient resources to meet operating costs for care of residents. The investigation determined as follows: The Department conducted an audit of the facility finances based on the Licensee’s 2024 Monthly Operating Statement. Per the review of facility finances, withdrawals exceeded deposits by $8,440.57 in January of 2024 which indicate a net loss. The amounts reported on the LIC 401 could not be directly traced to the bank statements and additional support was not provided by the licensee, therefore, reasonable assurance could not be provided that the facility is generating income to cover operating expenses for January 2024. A review of the facility bills and monthly mortgage payment appeared to show paymentsthe state’s words, verbatim · CDSS document, Jul 30, 2025 · control 22-AS-20230927113557
Jul 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 10, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 20, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 22, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 7, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 19, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 2, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Hills Of Rockaway, The licensed?
Yes — Hills Of Rockaway, The is a licensed residential care home for the elderly (RCFE) in Placentia (Orange County): California license #306006133, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 29 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated July 17, 2026, appears in the inspection record on this page.
Can Hills Of Rockaway, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Hills Of Rockaway, The with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE 60 AND OVER. APPROVED FOR FIVE(5) NON-AMBULATORY AND ONE(1) BEDRIDDEN. ROOM #4 APPROVED FOR BEDRIDDEN RESIDENTS. HOSPICE APPROVED FOR FIVE(5) HOSPICE RESIDENTS
How much does Hills Of Rockaway, The cost?
California's public licensing record does not include Hills Of Rockaway, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Hills Of Rockaway, The accept Medi-Cal or the Assisted Living Waiver?
Hills Of Rockaway, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on February 24, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Hills Of Rockaway, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 30 state visits and 29 dated documents since 2022 for Hills Of Rockaway, The; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 24, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 30 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(909) 450-1699Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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