Saint Agnes Care is a residential care home for the elderly (RCFE) in Placentia, Orange County, California — state license #306005768, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 8 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 8, 2026 — published below in full, verbatim and unscored.

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Saint Agnes Care

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Placentia, CA · Orange County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #306005768, held since 2021 · read from the California state record on August 2, 2026 ·See on State Site →
4931 Carthage Street · Placentia, Orange County
Phone
(657) 258-9152
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 5 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 5.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 8 times and filed 8 documents. The most recent — a complaint investigation report on May 8, 2026 — closed with the state’s outcome word: “Unfounded.”

Most recent state visit
May 8, 2026
Occupancy at that visit
6 of 6 beds

The state's published file for this home includes 4 documents with transcribed findings, dated September 4, 2025 to May 8, 2026. 4 of the 4 carry the state's recorded outcome word: “Unfounded” (2), “Unsubstantiated” (2). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 8 documentsFull record on the state’s site →
20262 state visits · 2 documents
May 8, 2026Complaint investigation reportUnfounded

Allegation investigated: Staff is operating facility outside scope of license. Staff force religious practices on residents. Staff does not allow residents to have freedom.

Licensing Program Analyst (LPA) Garlli Tat made an unannounced visit to the facility to deliver the findings on the above allegations. LPA met with the Administrator Lester Del Rosario and explained the purpose of the visit. During the initial investigation, LPA inspected the facility, conducted interviews, reviewed records and obtained pertinent records. The investigation revealed the following: It was alleged that Staff is operating facility outside scope of license. It was alleged that the home is accepting residents below 60 years old. LPA reviewed residents’ records such as the appraisal and physician's report. The residents were aged 28 and 37 years old, LPA confirmed residents’ compatibility with other residents in care during the visit and that the residents have the same amount of care and supervision as the other residents in the facility. Continued on LIC9099-C. Unfoundedthe state’s words, verbatim · CDSS document, May 8, 2026 · control 22-AS-20260217180342
Feb 17, 2026Complaint investigation reportUnfounded

Allegation investigated: Staff are threatening a resident while in care Staff behavior poses as a risk to a resident while in care

On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to deliver complaint findings. LPA was greeted and granted entry into the facility by staff and explained the reason for the visit. The Department received the complaint on 08/28/2023 and the initial 10-day visit was conducted on 09/07/2023 by LPA Martinez. LPA Martinez conducted interviews with staff and residents. Regarding the allegations staff are threatening a resident while in care and staff behavior poses as a risk to resident while in care the investigation revealed the following: It was alleged that staff are threatening Resident 1 ( R1) while in care. Per review of interview with Administrator Lestor Del Rosario conducted by LPA Martinez on 09/07/2023 stated R1 has never resided at Saint Agnes Care. Unfoundedthe state’s words, verbatim · CDSS document, Feb 17, 2026 · control 22-AS-20230828110941
20253 state visits · 4 documents
Dec 23, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not ensure that residents are provided a comfortable environment while in care

An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) Claudia Gutierrez. LPA met with Administrator (AD) Lester Del Rosario and explained the purpose of the inspection. Complaint alleges staff do not ensure residents are provided with a comfortable environment due to loud children running upstairs and fighting all the time. During the course of the investigation, LPA conducted a tour of the facility and interviewed four facility residents and two staff. The facility is a two-story home. The first story consists of six resident bedrooms, one staff bedroom, three bathrooms, and attached two-car garage. The second story consists of one office, two bedrooms, one bathroom, living room, and kitchen, and it is where Licensee, one staff, two tenants, and Licensee’s two grandchildren reside. (Cont. LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 23, 2025 · control 22-AS-20251216100734
Dec 23, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 4, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Resident was inappropriately touched by caregiver

An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) Claudia Gutierrez for the purpose of delivering findings. LPA met with Administrator (AD) Lester Del Rosario and explained the purpose of the inspection. Complaint alleges Resident 1 (R1) was inappropriately touched by Staff 1 (S1). During the course of the investigation, resident file review was conducted to include R1’s Physician Report and interviews were conducted with R1, facility residents, and staff. Per R1’s Physician Report dated January 16, 2025, R1 can occasionally communicate but has difficulty most of the time due to their medical diagnosis. During their interview, R1 did not disclose any inappropriate touching by S1 or any other facility staff. Per R1, S1 and all facility staff treat them well. R1 denied having any concerns. (Cont. LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 4, 2025 · control 22-AS-20250410150918
Feb 25, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
May 30, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints4typical 0
State visits on file8typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2021.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026220202534020241102022110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$4,000$6,500 /mo
our estimate — Orange County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (657) 258-9152

Is Saint Agnes Care licensed?

Yes — Saint Agnes Care is a licensed residential care home for the elderly (RCFE) in Placentia (Orange County): California license #306005768, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated May 8, 2026, was marked “Unfounded” by the state.

Can Saint Agnes Care care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Saint Agnes Care with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 5.

How much does Saint Agnes Care cost?

California's public licensing record does not include Saint Agnes Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Saint Agnes Care accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Saint Agnes Care through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Orange County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on May 8, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Saint Agnes Care?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 8 state visits and 8 dated documents since 2022 for Saint Agnes Care; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 8, 2026, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff is operating facility outside scope of license. Staff force religious practices on residents. Staff does not allow residents to have freedom.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Garlli Tat made an unannounced visit to the facility to deliver the findings on the above allegations. LPA met with the Administrator Lester Del Rosario and explained the purpose of the visit. During the initial investigation, LPA inspected the facility, conducted interviews, reviewed records and obtained pertinent records. The investigation revealed the following: It was alleged that Staff is operating facility outside scope of license. It was alleged that the home is accepting residents below 60 years old. LPA reviewed residents’ records such as the appraisal and physician's report. The residents were aged 28 and 37 years old, LPA confirmed residents’ compatibility with other residents in care during the visit and that the residents have the same amount of care and supervision as the other residents in the facility. Continued on LIC9099-C. UnfoundedCDSS inspection report, May 8, 2026 · control 22-AS-20260217180342
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff are threatening a resident while in care Staff behavior poses as a risk to a resident while in care
State's findingUnfoundedThe state investigated and found the allegation to be false.
On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to deliver complaint findings. LPA was greeted and granted entry into the facility by staff and explained the reason for the visit. The Department received the complaint on 08/28/2023 and the initial 10-day visit was conducted on 09/07/2023 by LPA Martinez. LPA Martinez conducted interviews with staff and residents. Regarding the allegations staff are threatening a resident while in care and staff behavior poses as a risk to resident while in care the investigation revealed the following: It was alleged that staff are threatening Resident 1 ( R1) while in care. Per review of interview with Administrator Lestor Del Rosario conducted by LPA Martinez on 09/07/2023 stated R1 has never resided at Saint Agnes Care. UnfoundedCDSS inspection report, February 17, 2026 · control 22-AS-20230828110941

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not ensure that residents are provided a comfortable environment while in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) Claudia Gutierrez. LPA met with Administrator (AD) Lester Del Rosario and explained the purpose of the inspection. Complaint alleges staff do not ensure residents are provided with a comfortable environment due to loud children running upstairs and fighting all the time. During the course of the investigation, LPA conducted a tour of the facility and interviewed four facility residents and two staff. The facility is a two-story home. The first story consists of six resident bedrooms, one staff bedroom, three bathrooms, and attached two-car garage. The second story consists of one office, two bedrooms, one bathroom, living room, and kitchen, and it is where Licensee, one staff, two tenants, and Licensee’s two grandchildren reside. (Cont. LIC9099-C) UnsubstantiatedCDSS inspection report, December 23, 2025 · control 22-AS-20251216100734
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident was inappropriately touched by caregiver
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) Claudia Gutierrez for the purpose of delivering findings. LPA met with Administrator (AD) Lester Del Rosario and explained the purpose of the inspection. Complaint alleges Resident 1 (R1) was inappropriately touched by Staff 1 (S1). During the course of the investigation, resident file review was conducted to include R1’s Physician Report and interviews were conducted with R1, facility residents, and staff. Per R1’s Physician Report dated January 16, 2025, R1 can occasionally communicate but has difficulty most of the time due to their medical diagnosis. During their interview, R1 did not disclose any inappropriate touching by S1 or any other facility staff. Per R1, S1 and all facility staff treat them well. R1 denied having any concerns. (Cont. LIC9099-C) UnsubstantiatedCDSS inspection report, September 4, 2025 · control 22-AS-20250410150918

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
4
typical for this size: 0
State visits on file
8
typical for this size: 6
See the full inspection record on the state's site →
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(657) 258-9152
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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