Ivy Terrace At Santa Ana is a residential care home for the elderly (RCFE) in Santa Ana, Orange County, California — state license #306006018, with a licensed capacity of 72, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 13 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated July 10, 2025 — published below in full, verbatim and unscored.

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Ivy Terrace At Santa Ana

The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Large community, 72 residents · Santa Ana, CA · Orange County
Closed in state recordWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #306006018, held since 2023 · read from the California state record on August 2, 2026 ·See on State Site →
3730 S. Greenville Avenue · Santa Ana, Orange County
Phone
(714) 641-0959
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryApproved for 46 residents
Dementia / memory careVerified in record
Hospice careApproved for 15 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 72 AMBULATORY, OF WHICH 46 MAY BE NON-AMBULATORY. HOSPICE WAIVER FOR 15. NEW MANAGMENT COMPANY, OAKMONT MANAGMENT GROUP LLC, EFFECTIVE 4/2/2025.State service designations935 - ELDERLY · 983 - RCFE / DEMENTIA · 985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2023, the state has visited this home 15 times and filed 13 documents. The most recent is a facility evaluation report, dated July 10, 2025.

Most recent state visit
July 10, 2025
Occupancy at the May 9, 2025 visit
57 of 72 beds

The state's published file for this home includes 3 documents with transcribed findings, dated August 10, 2023 to May 9, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 13 documentsFull record on the state’s site →
20254 state visits · 4 documents
Jul 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 27, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 11, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 9, 2025Complaint investigation reportSubstantiated

Allegation investigated: Facility did not follow the reporting requirements.

On May 9, 2025, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to follow up on the investigation into the above allegation and to deliver findings. LPA was greeted and granted entry into the facility by staff after explaining the purpose for the visit. Administrator (AD) Judith Torres later arrived shortly after to assist with the inspection. The initial complaint investigation visit was conducted on April 23, 2025. During the visit, LPA conducted a tour of the physical plant, reviewed six staff files, reviewed seven resident files, conducted five staff interviews, conducted seven resident interviews, and collected relevant documents for Resident #1 (R1). Regarding the allegation that, facility did not follow the reporting requirements, the following has been concluded: Per charting notes for R1, care staff first noted a rash on R1’s back and front torso on January 16, 2025. Staff also noted scratch marks on these areas and R1 reported being itcthe state’s words, verbatim · CDSS document, May 9, 2025 · control 22-AS-20250414144229
20244 state visits · 4 documents
Jun 14, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 6, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 16, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Resident sustained unexplained injuries while in care.

Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. conducted an unannounced visit to deliver findings on the above allegation received on 11/20/23. LPA was greeted and granted entry into the facility and met with Business Office Manager (BOM) Mayra Solis. LPA explained the reason for the visit. Administrator (AD) Judith Torres arrived shortly after. This agency has investigated the complaint alleging that resident sustained unexplained injuries while in care. LPA Ramirez conducted file reviews and interviews and obtained copies of pertinent documents. Regarding the allegation, the following was revealed: During the investigation LPA reviewed documents including the Physician Report (LIC602A) dated 06/27/23 for Resident 1 (R1). Per Physician Report R1 has a diagnosis of Dementia and is ambulatory. Records reviewed by LPA Ramirez included the Unusual Incident/Injury Report (UIIR) dated 11/21/23 for R1. Per UIIR on 11/15/23 R1 was noted with discoloration on their left side and bruise onthe state’s words, verbatim · CDSS document, Feb 16, 2024 · control 22-AS-20231120120513
Jan 22, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20233 state visits · 3 documents
Nov 30, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 27, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 29, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations1typical 1
Substantiated complaints1typical 2
Total complaints3typical 7
State visits on file15typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2023.
Year-by-year trend
YearVisitsDocumentsSubstantiated202544120244402023550
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Orange County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Is Ivy Terrace At Santa Ana licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Ivy Terrace At Santa Ana in Santa Ana (Orange County), California license #306006018, as “Closed, Change Of Ownership, formerly licensed for 72 residents. State records list 13 inspection and complaint documents since 2023; the most recent, a facility evaluation report dated July 10, 2025, appears in the inspection record on this page.

Can Ivy Terrace At Santa Ana care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Ivy Terrace At Santa Ana with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 72 AMBULATORY, OF WHICH 46 MAY BE NON-AMBULATORY. HOSPICE WAIVER FOR 15. NEW MANAGMENT COMPANY, OAKMONT MANAGMENT GROUP LLC, EFFECTIVE 4/2/2025.

How much does Ivy Terrace At Santa Ana cost?

California's public licensing record does not include Ivy Terrace At Santa Ana's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Ivy Terrace At Santa Ana accept Medi-Cal or the Assisted Living Waiver?

Ivy Terrace At Santa Ana is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

57 of 72 beds occupied (79%) when the state visited on May 9, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Ivy Terrace At Santa Ana?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 15 state visits and 13 dated documents since 2023 for Ivy Terrace At Santa Ana; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 9, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility did not follow the reporting requirements.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On May 9, 2025, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to follow up on the investigation into the above allegation and to deliver findings. LPA was greeted and granted entry into the facility by staff after explaining the purpose for the visit. Administrator (AD) Judith Torres later arrived shortly after to assist with the inspection. The initial complaint investigation visit was conducted on April 23, 2025. During the visit, LPA conducted a tour of the physical plant, reviewed six staff files, reviewed seven resident files, conducted five staff interviews, conducted seven resident interviews, and collected relevant documents for Resident #1 (R1). Regarding the allegation that, facility did not follow the reporting requirements, the following has been concluded: Per charting notes for R1, care staff first noted a rash on R1’s back and front torso on January 16, 2025. Staff also noted scratch marks on these areas and R1 reported being itcCDSS inspection report, May 9, 2025 · control 22-AS-20250414144229

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident sustained unexplained injuries while in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. conducted an unannounced visit to deliver findings on the above allegation received on 11/20/23. LPA was greeted and granted entry into the facility and met with Business Office Manager (BOM) Mayra Solis. LPA explained the reason for the visit. Administrator (AD) Judith Torres arrived shortly after. This agency has investigated the complaint alleging that resident sustained unexplained injuries while in care. LPA Ramirez conducted file reviews and interviews and obtained copies of pertinent documents. Regarding the allegation, the following was revealed: During the investigation LPA reviewed documents including the Physician Report (LIC602A) dated 06/27/23 for Resident 1 (R1). Per Physician Report R1 has a diagnosis of Dementia and is ambulatory. Records reviewed by LPA Ramirez included the Unusual Incident/Injury Report (UIIR) dated 11/21/23 for R1. Per UIIR on 11/15/23 R1 was noted with discoloration on their left side and bruise onCDSS inspection report, February 16, 2024 · control 22-AS-20231120120513

2023

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff are not adequately providing supervision to a resident while in care
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced complaint visit to initiate an investigation into the above allegation. LPA was greeted and granted entry into the facility and explained the reason for the visit. During the course of the visit, LPA toured the facility and interviewed staff as well as reviewed and obtained pertinent documentation such as medication orders and medication administration record. Regarding the allegation that staff are not adequately providing supervision to a resident while in care, the investigation revealed the following: During the tour of the facility, LPA observed five caregivers, one med tech and Health Services Director on-site during the visit. Facility schedule indicates the same staffing level for second shift as well. Health Services Director works Sunday-Thursday, 8-5 PM. Licensing regulations do not require a nurse to be on-site at licensed facilities. Resident 1 (R1) admitted into Hospice care on 08/02/2023. Resident isCDSS inspection report, August 10, 2023 · control 22-AS-20230807092836

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 15 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
1
typical for this size: 2
Total complaints
3
typical for this size: 7
State visits on file
15
typical for this size: 19
See the full inspection record on the state's site →

Who runs Ivy Terrace At Santa Ana?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Welltower Tenant Group Llc; Oakmont Mgmt Group Llc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(714) 641-0959
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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