Orchards Assisted Living, The is a residential care home for the elderly (RCFE) in Rancho Mission Viejo, Orange County, California — state license #306005837, licensed for 90 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated November 4, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 9 times and filed 9 documents. The most recent is a facility evaluation report, dated November 4, 2025.
The state's published file for this home includes 2 documents with transcribed findings, dated September 14, 2023 to October 18, 2023. 2 of the 2 carry the state's recorded outcome word: “Unfounded” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Nov 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 4, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 18, 2023Unfounded
Allegation investigated: Facility is charging fees for services not provided.
Licensing Program Analyst (LPA) Celine De Perio conducted an unannounced 10-day visit to the facility for the complaint received on 10/10/23 and to deliver the findings. LPA De Perio explained the purpose of today's visit, was greeted by facility administrator (AD) Brooke Patterson. During the investigation, LPA De Perio toured the physical plant of the facility, conducted interviews, and requested copies of pertinent records reviewed. It was alleged that the facility is charging fees for services not provided. LPA conducted an interview with staff that revealed that resident 1 (R1) voluntarily wanted to extend time in the skilled nursing portion of the facility, therefore was charged, and that the current fees owed of $413.28 are from the outstanding balance that R1 had not yet paid for prior to moving out of the facility. It was also revealed that staff 1 (S1) spoke to R1 via phone call to explain about the fees, due to the services provided during the time at skilled nursing, howevethe state’s words, verbatim · CDSS document, Oct 18, 2023 · control 22-AS-20231010161029
Sep 14, 2023Unfounded
Allegation investigated: Licensee did not abide by the terms of the admission agreement.
Licensing Program Analyst (LPA) Celine De Perio conducted an unannounced 10-day visit to the facility and to deliver the findings. LPA De Perio explained the purpose of today's visit, and was greeted by facility administrator (AD) Brooke Patterson. During the investigation, LPA De Perio toured the physical plant of the facility, conducted interviews, and requested copies of pertinent records reviewed. It was alleged that licensee did not abide by the terms of the admission agreement. An interview conducted with the resident (R1) who stated that the facility had mailed R1 copies of documents and invoices per R1 request, but "forgot" about it. R1 also verified with LPA De Perio that a copy of the admission agreement was given to R1, however, R1 misplaced it, but confirmed that the facility did provide it to R1. Unfoundedthe state’s words, verbatim · CDSS document, Sep 14, 2023 · control 22-AS-20230908144438
Year-by-year trend
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Is Orchards Assisted Living, The licensed?
Yes — Orchards Assisted Living, The is a licensed residential care home for the elderly (RCFE) in Rancho Mission Viejo (Orange County): California license #306005837, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 90 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated November 4, 2025, appears in the inspection record on this page.
Can Orchards Assisted Living, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Orchards Assisted Living, The with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 90 NON-AMBULATORY. APPROVED FOR DELAYED EGRESS. HOSPICE WAIVER FOR 6.
How much does Orchards Assisted Living, The cost?
California's public licensing record does not include Orchards Assisted Living, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Orchards Assisted Living, The accept Medi-Cal or the Assisted Living Waiver?
Orchards Assisted Living, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
38 of 90 beds occupied (42%) when the state visited on October 18, 2023. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Orchards Assisted Living, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2021 for Orchards Assisted Living, The; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 18, 2023, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(949) 443-8900Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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