Merrill Gardens At Huntington Beach

Allegation investigated: Staff are mismanaging resident's medication Staff are not properly documenting the MAR Facility increased resident's rent without proper notification Staff did not assess resident for change in level of care

Licensing Program Analyst (LPA) Jenifer Tirre conducted an unannounced visit to deliver findings for complaint investigation. LPA Tirre was greeted and granted entry into the facility by staff and explained reason for visit with Executive Director Nestor Mendez. During the course of investigation, LPA reviewed records and conducted interviews. Department requested pertinent documentation such as Physician’s Report, Medication Administration record, Pharmacy Audit forms, Pharmacy Medication Regimen Review forms, resident service agreement, change in services forms and letter from General Manager to responsible parties. The investigation conducted revealed the following: On March 07, 2022, the department received a complaint alleging Staff are mismanaging resident's medication, Staff are not properly documenting the MAR, Facility increased resident's rent without proper notification and Staff did not assess resident for change in level of care. Regarding allegations Staff are mismanagingthe state’s words, verbatim · CDSS document, Apr 2, 2026 · control 22-AS-20220307163225

Allegation investigated: Facility is not properly staffed Facility did not meet residents needs

Licensing Program Analyst (LPA) Jenifer Tirre made unannounced visit to deliver findings on an investigation completed by the Department. LPA Tirre discussed complaint findings with General Manager Nestor Mendez and the following was determined: During the course of investigation, the Department interviewed staff & residents, and reviewed records. Department received Resident Roster, staff schedules, Assement and Physician’s Report. The investigation conducted revealed the following: On July 22, 2021, the department received a complaint alleging that facility is not properly staffed and Facility did not meet residents needs.Interviews were conducted with facility staff & residents and records were reviewed. The following were mentioned and noted per allegations: Regarding allegation Facility is not properly staff, It was reported that not enough staff was working in the facility. Per interviews conducted with residents, Eight residents were interviewed. Four of eight residents stated tthe state’s words, verbatim · CDSS document, Jan 30, 2026 · control 22-AS-20210722082817

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff mishandled a resident's medication while in care

On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of conducting the initial investigation into the allegation listed above. LPA was greeted and granted entry by facility administrator Jill Johnson after introducing himself and stating the allegation investigated. LPA requested and obtained the facility's current resident census as well as resident records for three facility residents, including the residents' facesheet, physician reports and prescription orders and medication administration records for the month of February, when applicable. LPA additionally conducted two staff interviews, one witness interview and one resident interview. CONTINUED ON FORM LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 4, 2024 · control 22-AS-20240227141035

Allegation investigated: Facility is not following universal precautions/infection control with residents, staff, and visitors. Facility did not notify residents and responsible parties of scabies outbreak.

Licensing Program Analyst (LPA) Jessica Cho made an unannounced complaint visit for the purpose to investigate into the above allegations. LPA met with General Manager (GM) Jill Johnson and Memory Care Director (MCD) Patty Wanjohi and explained the reason for the visit. During the course of the investigation, LPA interviewed staff and obtained copies of pertinent facility/resident records such as the roster, scabies policy and procedures, and all resident face sheets, physician's reports, Medication Administration Record (MAR) forms, and progress notes. The investigation revealed the following: It is alleged that the faciliy is not following the universal precautions/infection control with residents, staff, and visitors. LPA visited two resident rooms and observed that the clean laundry were sealed in a large, black bag and secured in the residents' closets. Based on the review of the scabies policy and procedures, facility is adhering with the guidelines for (14) consecutive days to pthe state’s words, verbatim · CDSS document, Feb 14, 2024 · control 22-AS-20240206112257

Allegation investigated: Facility staff are physically abusing residents Facility staff neglected resident Administrator failed to address reports of abuse

Licensing Program Analyst (LPA) Jenifer Tirre met with Executive Director Jill Johnson for the purpose of delivering findings for the above allegations. The investigation consisted of obtained records and interviews with Merrill Gardens staff, residents and witnesses. On 9/14/2020 the department received allegations that facility staff are physically abusing residents, facility staff neglected resident and Administrator failed to address reports of abuse. The investigation was completed by the department and revealed the following: Based on the interviews with staff four of four staff members stated they have never witnessed or have knowledge of physical abuse happening in facility. The administrator confirmed that no resident or resident responsible parties have issued any concerns of abuse to them. Interviews also revealed that three of four staff stated they did not witness any neglect with residents in care, while one of four staff members stated that the facility was short staffedthe state’s words, verbatim · CDSS document, Dec 19, 2023 · control 22-AS-20200914090403