Acacia Villas is a residential care home for the elderly (RCFE) in Fullerton, Orange County, California — state license #306004749, licensed for 99 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 11 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 10, 2026 — published below in full, verbatim and unscored.

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Acacia Villas

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Residential care home for the elderly (RCFE) · Large community, 99 residents · Fullerton, CA · Orange County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #306004749, held since 2015 · read from the California state record on August 2, 2026 ·See on State Site →
1620 E. Chapman Avenue · Fullerton, Orange County
Phone
(714) 879-0920
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryApproved for 99 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 30 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
99 NON-AMBULATORY. HOSPICE WAIVER FOR 30.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 13 times and filed 11 documents. The most recent is a facility evaluation report, dated July 10, 2026.

Most recent state visit
July 10, 2026
Occupancy at the January 22, 2026 visit
99 of 99 beds

The state's published file for this home includes 3 documents with transcribed findings, dated November 20, 2024 to January 22, 2026. 3 of the 3 carry the state's recorded outcome word: “Unfounded” (2), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 9 of 11 documentsFull record on the state’s site →
20263 state visits · 3 documents
Jul 10, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 16, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 22, 2026Complaint investigation reportUnfounded

Allegation investigated: Facility staff is not ensuring safety of resident while in care.

This unannounced inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of delivering findings for the investigation into the above identified complaint allegation. LPA met with Administrator (AD) Tammy Joo and explained the reason for today’s inspection. The investigation into the allegation that facility staff is not ensuring safety of resident while in care revealed the following: During the course of the investigation, LPA inspected the facility, interviewed Assistant Administrator (AAD) Michelle Kwak, witnesses, and residents, and obtained and reviewed copies of the resident roster, staff roster, and Resident #1’s (R1) Physician’s Report dated March 1, 2021. CONTINUED Unfoundedthe state’s words, verbatim · CDSS document, Jan 22, 2026 · control 22-AS-20210416163318
20252 state visits · 2 documents
Nov 12, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not prevent a resident from falling multiple times while in care

On November 12, 2025, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to continue the investigation into the allegation listed above and to deliver the complaint findings. LPA was greeted and granted entry into the facility by Executive Director (ED) Tammy Joo after explaining the purpose for the visit. The initial complaint visit was conducted on September 22, 2023, in which resident and staff interviews were conducted, and pertinent documents to the complaint were collected. On today's visit, additional residents and staff interviews were conducted. Regarding the allegation that, staff did not prevent a resident from falling multiple times while in care, the following has been concluded: Resident #1 (R1) was admitted to the facility on December 19, 2022. Per R1's Physician Report dated November 18, 2022, R1 was diagnosed with Mild Cognitive Impairment. R1 was non-ambulatory; able to communicate his needs; able to follow instructions; but was cothe state’s words, verbatim · CDSS document, Nov 12, 2025 · control 22-AS-20230915142119
Jan 2, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 4 documents
Dec 24, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 14, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 20, 2024Complaint investigation reportUnfounded

Allegation investigated: Resident is not receiving showers

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced complaint visit to investigate the allegations that were received in our office on March 16, 2023. LPA was greeted and granted entry into the facility by the concierge and met with Tammy Joo, Administrator (AD) and stated the purpose of the visit. During the investigation LPA obtained and reviewed the following documents: the resident roster, shower schedules from February and March 2023 and current shower schedules and itemized resident invoices that were provided by the accountant. LPA also reviewed seven of seven resident Admissions Agreements, Needs and Services Plans, Identification forms and Assisted Living Waiver (ALW) Medical Assessments. (Continued on LIC 9099-C) Unfoundedthe state’s words, verbatim · CDSS document, Nov 20, 2024 · control 22-AS-20230316094636
May 29, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints3typical 7
State visits on file13typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2015.
Year-by-year trend
YearVisitsDocumentsSubstantiated20263302025220202444020221102021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — Orange County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

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Is Acacia Villas licensed?

Yes — Acacia Villas is a licensed residential care home for the elderly (RCFE) in Fullerton (Orange County): California license #306004749, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 99 residents. State records list 11 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 10, 2026, appears in the inspection record on this page.

Can Acacia Villas care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Acacia Villas with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record99 NON-AMBULATORY. HOSPICE WAIVER FOR 30.

How much does Acacia Villas cost?

California's public licensing record does not include Acacia Villas's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Acacia Villas accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Acacia Villas through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Orange County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

99 of 99 beds occupied (100%) when the state visited on January 22, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Acacia Villas?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 13 state visits and 11 dated documents since 2021 for Acacia Villas; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 22, 2026, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFacility staff is not ensuring safety of resident while in care.
State's findingUnfoundedThe state investigated and found the allegation to be false.
This unannounced inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of delivering findings for the investigation into the above identified complaint allegation. LPA met with Administrator (AD) Tammy Joo and explained the reason for today’s inspection. The investigation into the allegation that facility staff is not ensuring safety of resident while in care revealed the following: During the course of the investigation, LPA inspected the facility, interviewed Assistant Administrator (AAD) Michelle Kwak, witnesses, and residents, and obtained and reviewed copies of the resident roster, staff roster, and Resident #1’s (R1) Physician’s Report dated March 1, 2021. CONTINUED UnfoundedCDSS inspection report, January 22, 2026 · control 22-AS-20210416163318

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not prevent a resident from falling multiple times while in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On November 12, 2025, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to continue the investigation into the allegation listed above and to deliver the complaint findings. LPA was greeted and granted entry into the facility by Executive Director (ED) Tammy Joo after explaining the purpose for the visit. The initial complaint visit was conducted on September 22, 2023, in which resident and staff interviews were conducted, and pertinent documents to the complaint were collected. On today's visit, additional residents and staff interviews were conducted. Regarding the allegation that, staff did not prevent a resident from falling multiple times while in care, the following has been concluded: Resident #1 (R1) was admitted to the facility on December 19, 2022. Per R1's Physician Report dated November 18, 2022, R1 was diagnosed with Mild Cognitive Impairment. R1 was non-ambulatory; able to communicate his needs; able to follow instructions; but was coCDSS inspection report, November 12, 2025 · control 22-AS-20230915142119

2024

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedResident is not receiving showers
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Rose Ruppert made an unannounced complaint visit to investigate the allegations that were received in our office on March 16, 2023. LPA was greeted and granted entry into the facility by the concierge and met with Tammy Joo, Administrator (AD) and stated the purpose of the visit. During the investigation LPA obtained and reviewed the following documents: the resident roster, shower schedules from February and March 2023 and current shower schedules and itemized resident invoices that were provided by the accountant. LPA also reviewed seven of seven resident Admissions Agreements, Needs and Services Plans, Identification forms and Assisted Living Waiver (ALW) Medical Assessments. (Continued on LIC 9099-C) UnfoundedCDSS inspection report, November 20, 2024 · control 22-AS-20230316094636

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
3
typical for this size: 7
State visits on file
13
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

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(714) 879-0920
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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