This licence is listed as closed. The state lists it as “Closed, Licensee Initiated”, October 26, 2026.

Small home · Merced

Dutchollow Suites III-Bobbie's Haven of Rest

Name: Dutchollow Suites III-Bobbie's Haven of Rest
Address: 3739 Notre Dame Avenue, Merced, CA, 95348, US
Telephone: (209) 384-9368

3739 Notre Dame Avenue, Merced, CA 95348Closed in state record

About this record

This page keeps the history of license #247206249. It does not describe current care or pricing at this address.

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At a glance

Care approvals recorded under this license: Wheelchair · Hospice · Bedridden; State licensing record · October 26, 2026
Home size: 6 while this license was open; Small care home · the state license record

(209) 384-9368From the state licensing record · October 26, 2026

Care and support

These approvals belong to the closed license. They do not establish current care services at this address.

Wheelchair / non-ambulatoryRecorded under this license · up to 4 residents
Hospice careRecorded under this license · up to 1 resident
BedriddenRecorded under this license · up to 2 residents

Not on file in this record: Dementia / memory care.

State licensing record · October 26, 2026. A different license at this address has its own record.

Read the state’s own wording

AGE RANGE 60 AND OVER. 4 MAY BE NON AMBULATORY, 2 MAY BE BEDRIDDEN. HOSPICE WAIVER GRANTED FOR ONE (1) RESIDENT

935 - ELDERLY

CDSS record, verbatim · October 26, 2026

Previously reported costs

This license is listed as closed. A current stay cannot be priced under this license.

Published prices are not on file for this license. Browse nearby homes to compare their reported costs.

This license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.

Daily life

Descriptions collected for this closed license. They do not describe current services at this address.

Daily-life descriptions are not on file for this license. See nearby homes for current listings.

Where it is

3739 Notre Dame Avenue, Merced, CA 95348Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

Mercy Medical CenterHospital · General acute care, on the state’s list0.8 mi

Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).

Open directions

The state record

California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.

CDSS public record, read October 26, 2026 · License #247206249 · See the state’s own record

The last 36 months — 7 of 18 documents

Complaint outcomes in these 36 months, in the state’s words: 2 “Substantiated” and 1 “Unsubstantiated”.

20261 state visit · 1 document

Mar 10, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff is not assisting resident with finding a new placement. Staff does not ensure facility has a working telephone.

On this date Licensee was informed of the findings of the above allegations. The department conducted interviews toward the facility. Staff stated that resident has her own phone. Licensee provided the department with information regarding a new placement for the resident. Allegations are Unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 10, 2026 · control 24-AS-20260222184022

20253 state visits · 3 documents

Oct 30, 2025Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

On 10/30/2025, Licensing Program Analyst (LPA) V Gorban arrived at the facility unannounced to conduct a required annual visit. LPA was granted entry by staff and explain the purpose of the visit. Licensee Cecilia Candido was notified of licensing visit and arrived at the facility hour later. LPA conducted the visit with facility administrator Julius Cadiente, certification number 7010680740, expiration date 08/14/2027 The residence was set at 72 F temperature and free of passageway obstructions inside and outside. LPA observed four bedrooms with common room in the residence. Residents' rooms were toured and inspected. Three rooms found to be occupied and furnished as required. Hot water temperature was measured at 110.4 degrees F. Kitchen toured, supply of food observed, and food stored properly for perishable and nonperishable. Medication and knives are locked in the kitchen area. Cleaning supplies were locked in the laundry room. Smoke detectors and carbon monoxide are dual detectors, they were checked and operating. Fire extinguishers were charged and was serviced on 11/08/2024. Emergency disaster drills are conducted quarterly, last drill recorded on August 2024. Outdoor patio was toured and observed with seating available for the residents. Outdoor area was clean and free of obstruction. An exit interview was conducted, and a copy of this report was provided to Licensee whose signature confirms receipt. No deficiencies were cited during this visit. Licensee is scheduled to visit Licensing Office in Fresno regarding facility operations. LPA requested the following: Designation of Facility Responsibility (LIC308), Administrative Organization (LIC309), Personnel Report (LIC 500), Proof of current Liability Coverage, and Residents roster to by provided by 11/07/2025the state’s words, verbatim · CDSS document, Oct 30, 2025

Oct 6, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff do not maintain facility in good repair Staff do not maintain facility free from hazard

On 10/06/2025, Licensing Program Analyst (LPA) M. Medina conducted an unannounced Complaint visit. LPA introduced self, presented identification and allowed entrance by Direct Care Staff, Elsa Rubio. Licensee/Administrator, Cecilia Candido contacted by telephone and was not available to conduct visit. Designee of Administrator Responsibility, JuliusGerald Cadiente arrived a short time later to meet with LPA. During complaint investigation, LPA conducted interviews and toured facility. LPA made the following observations during facility tour: -Air conditioner is not working properly, bedroom 1, bedroom 2, and staff room have no air flow -Electrical plug behind oven is non-functional -Electrical outlet on left side of living is non-functional -Light switch near back sliding door is missing cover -Door to bedroom 2 needs to be replaced -Sliding door in bedroom 2 does not have a screen Substantiated -Master bedroom sink on left side of vanity has minimal water flow -Wall above dining room window has a large crack -Light in the refrigerator is not working -2 recliners in the living room are broken and need to be replaced - large shed in back observed unlocked and is full of miscellaneous items -small shed observed full and secured with a carabiner clip -miscellaneous items throughout yard and patio that need to be removed or secured i.e., old mop bucket, ladders, various tools, lawn mower, wheelchair, small kitchen appliances, dolly, tiles, -exit gate on side of the house needs to be repaired, difficult to open and not self-latching The preponderance of evidence standard has been met; therefore, the above allegation is found to be Substantiated. Per California Code of Regulations, Title 22, Division 6, Chapter 8, a deficiency is being cited on the attached 9099-D. Exit interview conduct with designee and a copy of report and appeal rights provided.the state’s words, verbatim · CDSS document, Oct 6, 2025 · control 24-AS-20251001112752

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(a) · Plan of correction due date: Oct 20, 2025

87303 Maintenance and Operation a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. **This was not met as evidenced by: observations made by LPA during facility tour and listed on 9099 & 9099Cthe state’s words, verbatim · CDSS document, Oct 6, 2025

Plan of correction: Designee of Administrator Responsibility, will provide a copy of report to Licensee and submit a written plan to department for completion of deficiency by POC due date.

Jun 4, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff did not follow appropriate eviction procedures with resident in care.

On 06/04/2025, Licensing Program Analyst (LPA) V. Gorban conducted an unannounced subsequent complaint investigation to deliver findings. LPA explained the purpose of visit to lead staf Julius Cadiente. During the course of the investigation, LPA conducted a facility conducted a facility tour, interviewed residents, and reviewed records. The Department has investigated the allegation: Staff did not follow appropriate eviction procedures with resident in care. Based on records reviews and staff interviews it was discovered that facility staff did not comply with regulation regarding residents’ eviction process. Records revew indicated that on 04/01/25 resident was brought back to the hospital and have not returned back to facility with no eviction notice provided. Based on interviews and records review, the preponderance of evidence standard has been met therefore the allegation is SUBSTANTIATED. A deficiency is being cited on the 809D. Exit interview conducted. Report signed on-site. A copy of this report and appeal rights were discussed and provided to the facility representative. Substantiatedthe state’s words, verbatim · CDSS document, Jun 4, 2025 · control 24-AS-20250409143722

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87224(a)(4) · Plan of correction due date: Jun 9, 2025

87224 Eviction Procedures. a) The licensee may evict a resident for one or more of the reasons listed in Section 87224(a)(1) through (5). Thirty (30) days written notice to the resident is required except as otherwise specified in paragraph (5) This requirement was not observed as evidenced by: Based on records review one out of two residents was evicted without providing eviction notice. This is poses potential health and safety risk to persons in care.the state’s words, verbatim · CDSS document, Jun 4, 2025

Plan of correction: Licensee agrees to follow proper pre-admission assesment. Licensee will follow regulation and provide plan of correction responce to LPA by email by POC due date.

20242 state visits · 2 documents

Nov 8, 2024Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

On 11/08/2024, Licensing Program Analyst (LPA) V Gorban arrived unannounced at the facility to conduct a Required Annual Inspection. LPA met with Elsa Rubio and announced the purpose of the inspection. Administrator was notified and was able to attend the visit. LPA toured the facility inside and outside. Pathways and exits were clear and free from obstruction. LPA observed sufficient amount of perishable and non-perishable foodstuffs. Facility kitchen was clean food items were properly stored and labeled. Common areas were clean, adequately furnished, and adequately lit. Resident bedrooms were clean and had required minimum furnishings. Resident bathrooms were clean, odor free. Sharp items and detergents were secured in a locked cabinets. Medications are stored in a locked medication room, and medications appeared to be properly administered. The outdoor area was clean and free from hazards. LPA reviewed facility stored food supply with non-perishable and perishable products. LPA reviewed a sample of staff files, residents files. The facility phone number 209-384-9368 observed operational. During this inspection LPA tested residents bathroom water that recorded reading of 106 degrees F. LPA observed fire extinguisher expired date of 10/17/23. See attached LIC9099-D for deficiencies cited in accordance with California Code of Regulations, Title 22, Division 6, Chapter 8. Deficiency was corrected on cite. Exit interview was conducted and a copy of the report with appeal rights was provided.the state’s words, verbatim · CDSS document, Nov 8, 2024

Jun 28, 2024Facility evaluation reportCase Management - OtherReport on file

Type of visit: Case Management - Other

On June 28, 2024, Licensing Program Analyst (LPA), Sarah Hurt , met with Facility Representative, House Manager, Elsa Rubio for a Case Management visit to follow up on a substantiated complaint allegation regarding a resident (R1) developing a stage IV pressure injury that required surgery while residing at Dutchollow Suites III Bobbie’s Haven of Rest. On April 12,2019, the Department concluded a complaint investigation (24-AS-20181226162741), which alleged a resident sustained a stage IV pressure injury that required surgery while in care. The allegation was substantiated, and the licensee was cited for violating California Code of Regulations (CCR) Title 22, § 87466, Observation of the Resident, which states the licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional, and social functioning and that appropriate assistance is provided when such observation reveals unmet needs… R1 had a wound on their coccyx and appropriate medical assistance was not provided in a timely manner. The investigation revealed R1 was admitted to the facility on August 2, 2018. R1 was assessed by the assistant administrator prior to admission and at that time there was no documentation that R1 had any pressure injuries. R1 was admitted to the hospital on August 24, 2018, with a diagnosis of pneumonia and acute UTI. Upon discharge from the hospital on August 28, 2018, based on the Assistant Administrator’s statement, R1 was diagnosed with a pressure injury on the coccyx, not staged. Based on interviews conducted during the complaint investigation, the licensee, staff and administrator failed to provide the proper care and supervision to treat the pressure injury to R1’s coccyx. Staff stated that they informed the administrator of the wound, and the administrator instructed them to apply hydrogen peroxide to the wound. The administrator acknowledges that they directed staff to apply hydrogen peroxide to the wound. There is no documentation that the licensee requested wound care. Continued.. The staff stated that they did not observe any changes to the wound or that the wound had worsened until December 19, 2018. Staff (S1) stated that on the morning of December 19, 2018, while showering R1, they observed blood coming out of the wound. Staff cleaned the wound with a towel, sprayed the wound with hydrogen peroxide and stated that the bleeding stopped. Staff did not seek medical treatment for the change in the condition of the wound on R1’s coccyx. On the evening of December 19, 2018, staff noticed that R1 was on the couch and observed to be unresponsive. Staff called 911 and R1 was transported via ambulance to the local medical center. The admission records for December 19, 2018 ER visit, indicate that R1 was admitted for altered mental status, elevated white blood cell count (an indication of an infection) and elevated lactic acid (an indication of possible shock, sepsis; a condition that can be life threatening). On December 21, 2018, R1 underwent a surgical procedure to drain and remove dead infected tissue of the sacral ulcer. R1 was discharged from the hospital on December 26, 2018, to a skilled nursing facility. At the time of the complaint visit on April 12, 2019, the issuance of a civil penalty was still being determined and the licensee was informed that a civil penalty might be assessed based on Health and Safety Code §1569.49. The Department has concluded an analysis and has determined that a civil penalty is warranted for serious bodily injury. Welfare and Institutions Code § 15610.67 defines serious bodily injury as “an injury involving extreme physical pain, substantial risk of death, or protracted loss or impairment of a bodily member, organ, or of mental facility, or requiring medical intervention, including, but not limited to, hospitalization, surgery, or physical rehabilitation.” This is evidenced by facility staff failing to observe R1 for a change in condition, assessing R1's need for a higher level of care, and failing to seek appropriate and timely medical treatment for the wound from a qualified healthcare professional. This resulted in R1 sustaining a stage IV pressure injury to the coccyx and an ulcer of the left lower limb with surrounding cellulitis that required surgery. Today, June 28, 2024, the Department is issuing a civil penalty per Health and Safety Code §1569.49 in the amount of $10,000 for a violation that the Department constitutes as serious bodily injury. A copy of the LIC 421D was given to House Manager, Elsa Rubio, and originals were signed. Exit interview conducted. A copy of the report issued to House Manager, Elsa Rubio. Appeal rights provided. (facility representative) signature on this report acknowledges receipt of the appeal rights, found on page two of LIC 421D.the state’s words, verbatim · CDSS document, Jun 28, 2024

20231 state visit · 1 document

Dec 6, 2023Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

On 12/5/2023, Licensing Program Analyst(LPA) D. Ayers arrived unannounced at the facility to conduct a Required Annual Inspection. LPA met with Administrator Cecilia Candido and announced the purpose of the inspection. Administrator certificate is current with expiration date 6/27/2024. LPA toured the facility inside and outside. Pathways and exits were clear and free from obstruction. Smoke-detectors and carbon-monoxide detectors were present and operational. Facility was clean and odor free. LPA observed sufficient amount of perishable and non-perishable foodstuffs. Common areas were clean, adequately furnished, and adequately lit. Resident bedrooms were clean and had required minimum furnishings. Resident bathrooms were clean, odor free, and water temperature was within required temperature range. Sharp items and detergents were secured in a locked cabinet in the kitchen. Medications were secured in a locked chest of drawers, and medications appeared to be administered properly. LPA observed a a supply of clean linens and extra hygiene items for residents. LPA reviewed facility plan of operations and emergency disaster plan. LPA reviewed a sample of staff and resident files. Files contained required documentation and records. At 1:10 PM, LPA observed that the exterior gate of the outdoor recreation area did not have a self latching mechanism. During staff file reviews, it was observed that no staff currently working in the facility had current First Aid/CPR certification. See attached LIC9099D for deficiencies cited in accordance with California Code of Regulations, Title 22, Division 6, Chapter 8. LPA requested the following documents: LIC 500 Personnel Report, LIC 308 Designation of Administrative Responsibility, LIC 610-E the Emergency Disaster Plan, proof of liability insurance, and a copy of current Administrator’s Certificate to update the facility file. Exit interview conducted and a copy of the report provided to the licensee.the state’s words, verbatim · CDSS document, Dec 6, 2023

Earlier years2021 to 2023 · 11 documents

20233 state visits · 5 documents

Jul 31, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff does not keep the facility free from odor Staff does not ensure the home has adequate lighting

On 7/31/2023, Licensing Program Analyst(LPA) D. Ayers arrived at the facility unannounced to deliver complaint findings. LPA spoke with Administrator Cecilia Candido and announced the purpose of the inspection. Administrator agreed that staff could sign the report on her behalf. LPA conducted a tour of the facility, interior and exterior to ensure there are no potential or immediate health and safety risk at the facility. During the course of the investigation, the department inspected the facility, conducted interviews, and reviewed records. During inspection on 6/21/2023 and 7/31/2023, the facility was observed to be adequately lit and generally free from odor. Based on the interviews conducted, documentation obtained and reviewed, and the information received during this investigation, the preponderance of evidence standard has not been met; therefore, the above allegations are found to be unsubstantiated at this time. Exit interview conducted and a copy of the report was provided. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 31, 2023 · control 24-AS-20230614153357

The state marks this report as 3 pages; the online copy we transcribed has 1. You can request the full file from the county licensing office.

Jul 31, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff does not keep the facility clean and sanitary Staff does not keep the facility free from clutter

On 7/31/2023, Licensing Program Analyst(LPA) D. Ayers arrived at the facility unannounced to deliver complaint findings. LPA spoke with Administrator Cecilia Candido and announced the purpose of the inspection. Administrator agreed that staff could sign the report on her behalf. LPA conducted a tour of the facility, interior and exterior to ensure there are no potential or immediate health and safety risk at the facility. During the course of the investigation, the department inspected the facility, conducted interviews, and reviewed records. Based on observations, the interviews conducted, and the information received during this investigation, the preponderance of evidence standard has been met; therefore, the above allegations are found to be substantiated at this time. Exit interview conducted and a copy of the report was provided. Per the California Code of Regulations (CCR), Title 22, Division 6, Chapter 8, the following deficiency was observed and cited on LIC 9099-D. Failure to correct the deficiency may result in civil penalties. A copy of the report and appeal rights were provided to the administrator. Substantiatedthe state’s words, verbatim · CDSS document, Jul 31, 2023 · control 24-AS-20230614153357

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87555(b)(27) · Plan of correction due date: Aug 7, 2023

87555 General Food Service Requirements:(b) The following food service requirements shall apply: ((27) All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects. This requirement was not met as evidenced by: Based on observation, the licensee failed to ensure that the kitchen area was kept free from clutter, litter, and pests.the state’s words, verbatim · CDSS document, Jul 31, 2023

Plan of correction: Administrator has agreed to have staff conduct a cleaning of the facility and provide verification to CCLD by POC due date. Adminitrator has agreed to provide proof of pest control services by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(a) · Plan of correction due date: Aug 7, 2023

87303 Maintenance and Operation(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met as evidenced by: Based on observation, the licennsee failed to ensure that the facility was clean, free from clutter ond litter.the state’s words, verbatim · CDSS document, Jul 31, 2023

Plan of correction: LPA observed facility to be clean and generally free from clutter on 7/31/2023. Administrator will continue to ensure the facility is clean and free from clutter.

Feb 10, 2023Facility evaluation reportCollateralReport on file

Type of visit: Collateral

On 02/10/2023 Licensing Program Analyst (LPA) V Gorban visited announced facility stated above to amend previous report due to inconsistency in verbiage for unsubstantiated findings. LPA met with Licensee and presented the amended report. Report was read by Licensee. Original report was returned back to LPA. Exit interview was conducted with Licensee Cecilia Candido and report was printed for facility recordsthe state’s words, verbatim · CDSS document, Feb 10, 2023

Jan 30, 2023Complaint investigation reportUnfounded

Allegation investigated: Staff violated resident's personal rights

ON 1/28/23 Licensing Program Analyst unannounced visited facility stated above to deliver findings. LPA met with Elsa Rubio, Administrator, Cecilia Candido was notified by phone that licensing is present and arrived shortly. Staff violated personal rights- “I don’t remember saying that”, Rp stated and could not comment in regard to this allegation. This agency has investigated the complaint alleging “Staff violated personal rights”. We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Exit interview conducted. No citations issued on this visit. Copy of this report provided to Admininstrator Cecilia Candido for facility records. Unfoundedthe state’s words, verbatim · CDSS document, Jan 30, 2023 · control 24-AS-20221101101207

The state marks this report as 3 pages; the online copy we transcribed has 1. You can request the full file from the county licensing office.

Jan 30, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Resident sustained pressure injury while in care Staff failed to meet resident's medical needs Staff overcharged resident

This is amended report due to Unsubstantiated language inconsistency, LPM reviewed and aproved. ON 1/28/23 Licensing Program Analyst unannounced visited facility stated above to deliver findings. LPA met with staff Elsa Rubio Adminisgtrator Cecilia Candido was notified and arived shortly. Resident sustained pressure injury while in care. The order was placed on 9/27/22. Due to medical staff error, order was reordered on 10/06/22. Based on the interviews conducted and records review the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. Facility failed to meet resident’s medical needs. - Facility took resident to see medical professional first time on 8/07/22 Resident (R1) admitted to facility on 8/06/22. Based on the interviews conducted and records review the above allegation is UNSUBSTANTIATED. Although the allegatiomay have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. Unsubstantiated This is amended report due to Unsubstantiated language inconsistency. LPM reviewed and approved. Staff overcharged resident. - Evidence LPA received from POA states that POA did not receive or approve overcharging R1. POA did not pay the R1 spending for personal items. Based on the interviews conducted and records review the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. No citations issued on this visit. Exit interview conducted and copy of this report printed and left with Administrator Cecilia Candido for facility records.the state’s words, verbatim · CDSS document, Jan 30, 2023 · control 24-AS-20221101101207

20223 state visits · 3 documents

Nov 9, 2022Facility evaluation reportCase Management - OtherReport on file

Type of visit: Case Management - Other

On 11/09/22 Licensing Program Analyst (LPA) V Gorban returned Resident Facility file to the facility Dutchollow suites III. Facility number 247206249. Administraor was contacted over the phone and notified of LPA presence, no responce received and voicemail left on licensee's phone number. House manager Elsa Rubio accepted facility resident file and signed the LIC809 form. No further details.the state’s words, verbatim · CDSS document, Nov 9, 2022

Nov 4, 2022Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

On 11/04/22, Licensing Program Analyst (LPA) V Gorban arrived unannounced for Annual Required Infection Control Inspection to the facility stated above. LPA observed a central entry point with a supply of hand sanitizer located upon entry. A sign in policy that includes documented routine symptom screening for visitors is currently being implemented to follow current visitation guidelines. LPA introduced self and stated purpose of visit , LPA met with House Manager Elsa Rubio. Administrator Cecilia Candido was not available, but was notified about LPA visit. Notification was left on voice messaging system, no response received. Facility toured with House manager. All 3 bedrooms are fully furnished, 1-single occupancy and 2- double occupancy. some bedrooms share walk in shower. and bathroom, other has its own bathroom and shower. Residents present during today's inspection observed to be sitting in dining/activity areas for breakfast watching a television and other resting in their bedroom. Kitchen toured, LPA observed facility to have a 2-day of perishable and a 7-day supply of non-perishable food available. Medications are locked and secured in medication room, residents observed to have a 30-day supply of medication available. PPE is locked and secured and available if necessary. Fire extinguishers present with a service date of 10/13/22. No deficiencies observed. Exit interview conducted. Report signed on site and a copy provided to Administrator for facility records. Residential Care Facility for the Elderly (RCFE): · LIC 308 Designation of Facility Responsibility · -as applicable: LIC 309 Administrative Organization · -as applicable: LIC 400 Affidavit Regarding Client/Resident Cash Resources · -as applicable: LIC 402 Surety Bond · LIC 500 Personnel Report · LIC 610E Emergency Disaster Plan For Residential Care Facilities For The Elderly · LIC 9020 Register of Facility Clients/Residents · Copy of current Liability Insurance · Copy of current Administrator Certificate · Alternate contact information including name, telephone number, & email address. Please submit the above forms/information to Fresno CCL by: 11/25/2022 As an operator of a Community Care Licensed facility it is your responsibility to be aware of and in compliance with all regulations, including Chaptered Legislation. Go to www.ccld.ca.gov to stay updated and informed.the state’s words, verbatim · CDSS document, Nov 4, 2022

Apr 20, 2022Complaint investigation reportSubstantiated

Allegation investigated: Facility illegally evicted resident

Licensing Program Analyst (LPA) Lady Cabrera conducted the complaint investigation visit to the facility. LPA met with Gerald Cadiente, Assistant Administrator due to Administrator Cecilia Candido was unavailable. LPA spoke with Designated Representative Nikolas Adamsson and stated the purpose of the visit. LPA went over the allegation and the finding with Designated Representative via telephone call. Designated Representative approved for Gerald Cadiente to sign the report. During the course of this complaint investigation LPA interviewed staff on duty and obtained and reviewed facility records. It was determined based on the interviews and records review that the above allegation is SUBSTANTIATED. On 04/09/2022, Resident (R1) was signed out by their responsible party. Based on LPA interviews and reviewed records, LPA found that Administrator Cecilia Candido did not issue a proper eviction notice and did not follow the 87224 Eviction Procedures to legally evict R1. On 04/11/2022, Administrator contacted LPA and admitted refusing R1’s return to the facility upon hospital discharge. Per Admissions Agreement signed and dated on 12/02/2021, R1 has been living at the facility since 12/02/2021. Substantiated Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6 & Chapter 8), are being cited on the attached LIC 9099D.Exit interview was conducted. LPA provided the facility with a copy of this report.the state’s words, verbatim · CDSS document, Apr 20, 2022 · control 24-AS-20220412171126

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87224(d) · Plan of correction due date: Apr 27, 2022

87224 Eviction Procedures (d) The licensee shall set forth in the notice to quit the reasons relied upon for the eviction with specific facts to permit determination of the date, place, witnesses, and circumstances concerning those reasons. This requirement was not met as evidenced by: Based on observation, record review and interview, the Licensee did not serve the resident with a proper 30-day eviction notice, which poses a Potential Health, Safety and Personal Rights risk to persons in care.the state’s words, verbatim · CDSS document, Apr 20, 2022

Plan of correction: Administrator shall review Title 22, Division 6, Chapter 8, Section 87224: Evictions Procedures. Administrator shall provide in writing that the regulation has been read and understood by 4/27/2022.

20212 state visits · 3 documents

Dec 21, 2021Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Lady Cabrera arrived unannounced for an Annual Required Inspection and met with Administrator Cecilia Candido. LPA stated the purpose of the visit. A tour of the facility was conducted. COVID-19 guidelines are in place. Visitor log-in/temperature check was observed upon entry. Facility has one entrance/exit point. Facility appeared cleaned with no obstruction inside. Hand sanitizer was readily available to residents and visitors. Social distancing is maintained in the common and dining areas. One bathroom has trashcan with lid. Hand washing posters were observed by the bathroom and kitchen sinks. Bedrooms were checked and beds are six feet apart. The exterior tour was conducted. LPA checked residents’ medications and observed a 30-day supply. Food supply was checked and there appeared to be an adequate supply. Cleaning and PPE supplies were checked. Staff records were reviewed for good health and infection control training. Facility staff was observed with mask on. Residents wear masks when away from the community. Resident’s files have updated emergency contact information. Deficiencies cited on LIC809D. Exit interview was conducted. Residential Care Facility for the Elderly (RCFE): · LIC 308 Designation of Facility Responsibility · -as applicable: LIC 309 Administrative Organization · -as applicable: LIC 400 Affidavit Regarding Client/Resident Cash Resources · -as applicable: LIC 402 Surety Bond · LIC 500 Personnel Report · LIC 610E Emergency Disaster Plan For Residential Care Facilities For The Elderly · LIC 9020 Register of Facility Clients/Residents · Copy of current Liability Insurance · Copy of current Administrator Certificate · Alternate contact information including name, telephone number, & email address. Please submit the above forms/information to Fresno CCL by: 12/28/2021 As an operator of a Community Care Licensed facility it is your responsibility to be aware of and in compliance with all regulations, including Chaptered Legislation. Go to www.ccld.ca.gov to stay updated and informed.the state’s words, verbatim · CDSS document, Dec 21, 2021

The state marks this report as 6 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.

Aug 9, 2021Complaint investigation reportSubstantiated

Allegation investigated: Staff member takes showers in front of resident.

Licensing Program Analyst (LPA) Lady Cabrera conducted an unannounced subsequent complaint visit to the facility. During this visit LPA delivered investigation findings regarding the above allegation. During the course of this complaint investigation LPA interviewed facility staff, obtained and reviewed facility records. It was determined based on the interviews that the above allegation is SUBSTANTIATED. It was confirmed that while live-in staff are showering the Resident (R1) has entered the restroom to use the toilet due to the limited bathrooms in the facility. Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6 & Chapter 8, Article 6, Section 87307(c), are being cited on the attached LIC 9099D. Administrator was informed that as a COVID-19 precautionary measure, LIC9099, LIC9099-D and Appeal Rights will be emailed to the Administrator. Exit interview conducted. Substantiatedthe state’s words, verbatim · CDSS document, Aug 9, 2021 · control 24-AS-20210715084734

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87307(c) · Plan of correction due date: Aug 23, 2021

87307 Personal Accommodations and Services (c) Individual privacy shall be provided in all toilet, bath and shower areas. This requirement was not met as evidenced by: Based on interview, the Licensee did not ensure R1’s privacy in the restrooms, which poses a potential health and safety risk to persons in care.the state’s words, verbatim · CDSS document, Aug 9, 2021

Plan of correction: Licensee shall submit a Plan of Correction (POC) by 08/23/2021, that details the steps to ensure for residents to have privacy while using the restroom.

Aug 9, 2021Facility evaluation reportCase Management - OtherReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Lady Cabrera met with Administrator Cecilia Candido and provided Technical Advisory regarding Reporting Requirements. Administrator was informed that as a COVID-19 precautionary measure, LIC809 will be emailed to the Administrator.the state’s words, verbatim · CDSS document, Aug 9, 2021

0 of 6 beds were occupied at the March 10, 2026 state visit, the most recent — a count on that day, not an opening.

Held this license

Kambal, Inc.DBA Dutchollow Ste III Bobbie's Haven, license first issued in 2009.

The state’s totals for this licenseSince 2009, as the state’s facility page counts them

State visits on file: 16
Total complaints: 6
Substantiated allegations: 6
Type A citations: 0
Type B citations: 5

These are the state’s own totals for this license since 2009, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.

Compare with homes the same size

	This home	Typical
Type A citations	0	0
Type B citations	5	0
Substantiated allegations	6	0
Total complaints	6	0

“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.

What the state’s words mean

Routine visita visit the state records as “Required” — a scheduled visit, not one made in answer to a complaintSubstantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.

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Frequently asked questions

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Dutchollow Suites III-Bobbie's Haven of Rest

Is Dutchollow Suites III-Bobbie's Haven of Rest licensed?

The state lists this license as “Closed, Licensee Initiated,” per CDSS records as of October 26, 2026.

How many residents is Dutchollow Suites III-Bobbie's Haven of Rest licensed for?

6 residents while this license was open — a small home, per CDSS records as of October 26, 2026.

Has Dutchollow Suites III-Bobbie's Haven of Rest been cited?

0 Type A and 5 Type B citations since 2009, per CDSS records as of October 26, 2026. Those records count 16 state visits over the same years.

Is Dutchollow Suites III-Bobbie's Haven of Rest still open?

This license is listed as closed, per CDSS records as of October 26, 2026.

What does Dutchollow Suites III-Bobbie's Haven of Rest cost?

This license is listed as closed, per CDSS records as of October 26, 2026.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Dutchollow Suites III-Bobbie's Haven of Rest take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license was held by Kambal, Inc.DBA Dutchollow Ste III Bobbie's Haven, per CDSS records as of October 26, 2026.

Is there a hospital nearby?

Mercy Medical Center is 0.8 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Dutchollow Suites III-Bobbie's Haven of Rest keep a resident on hospice?

Hospice care is on this closed license’s record, per CDSS records as of October 26, 2026.