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    • 5Step 5: Move in
    • 6Step 6: The first months, and your rights

    Start with a question

    • Who pays for a care home?
    • Does Medi-Cal pay for a care home?
    • Board and care or assisted living?
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    • Check a home’s license
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Shangrila HealthcareLicense #198603686 · Covelight Care
Covelight CareShangrila HealthcareLicense #198603686 · 692 E Phillips Blvd Bldg A, Pomona, CA · (626) 322-5546Record printed from covelightcare.com — data as of the dates shown on each item.
Home/California/Los Angeles County/Pomona/Shangrila Healthcare
Map · 692 E Phillips Blvd Bldg A

© Protomaps © OpenStreetMap

Estimated starting rate$4,650/mo

Covelight estimate · likely $3,650–$6,100 · See costs

Check availability

Request a tour

More days
  • AskThe cost, or your own question
  • (626) 322-5546

    From the state licensing record · October 26, 2026

  • shangrilahealthcare.com↗

Free for families. A home gets your number only if you say yes.

SH

Call Shangrila Healthcare

Pomona · Licensed for 12

(626) 322-5546

From the state licensing record · October 26, 2026

From the home’s website, shangrilahealthcare.com:

(909) 461-3705 · main line · seen October 5, 2026

info@shangrilahealthcare.com · general email · seen October 5, 2026

or

Let us do the legwork

  • We ask about availability, price and the care you describe.
  • If it’s a fit, you choose whether they call you. Either way, you get every answer.
Check availabilityFree

Mid-size home · Licensed for 12 · Pomona

Shangrila Healthcare

692 E Phillips Blvd Bldg A, Pomona, CA 91766 · Licensed since 2024

  • Overview
  • Care
  • Costs
  • Daily life
  • Location
  • State record

Shangrila Healthcare

Overview

Estimated starting rate

$4,650 a month

Covelight estimate · likely $3,650–$6,100 See costs

No openings reported

  • Approved by the state: HospiceState licensing record · October 26, 2026
  • Languages spoken: EnglishReported on Caring.com · September 9, 2026
  • Licensed for 12: a mid-size care homeThe state license record

Ask this home

Check availability

Request a tour

More days
  • AskThe cost, or your own question

Free for families. A home gets your number only if you say yes.

Care and support

  • Hospiceup to 4 residents

Not on file: wheelchair, dementia and bedridden approvals.

Approved by the state · State licensing record · October 26, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. 12 AMBULATORY ONLY. WAIVER/GRANTED FOR HOSPICE CARE FOR (4).

935 - ELDERLY

CDSS record, verbatim · October 26, 2026

Care services

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

  • Works with hospice

    Reported on Caring.com · seen September 9, 2026.

  • Help with bathing or showering

    Reported on Caring.com · seen September 9, 2026.

  • Assistance with transfers

    Reported on Caring.com · seen September 9, 2026.

  • Therapies availablePhysical rehabilitation · Dysphagia therapy · Holistic/alternative therapy · Lymphedema therapy · Massage therapy · Occupational therapy · and 7 more

    Physical rehabilitation — reported on shangrilahealthcare.com · seen October 5, 2026.

    Dysphagia therapy · Holistic/alternative therapy · Lymphedema therapy · Massage therapy · Occupational therapy · Physical therapy · Sensory therapy · Speech therapy · Stroke therapy/rehabilitation · Rehabilitation therapy · Intravenous (IV) therapy · Respiratory therapy — reported on Caring.com · seen September 9, 2026.

  • Diabetic / carbohydrate-controlled diet

    Reported on Caring.com · seen September 9, 2026.

  • Toileting assistance

    Reported on Caring.com · seen September 9, 2026.

  • Counseling or therapy available

    Reported on Caring.com · seen September 9, 2026.

  • Vision accommodationsEyeglass repair service

    Reported on Caring.com · seen September 9, 2026.

  • Renal diet

    Reported on Caring.com · seen September 9, 2026.

  • Experience with cancer care

    Reported on Caring.com · seen September 9, 2026.

  • Low-sodium or cardiac diet available

    Reported on Caring.com · seen September 9, 2026.

  • Help with dressing and grooming

    Reported on Caring.com · seen September 9, 2026.

  • Pharmacy services on site

    Reported on Caring.com · seen September 9, 2026.

  • Blood draws / labs done at the home

    Reported on Caring.com · seen September 9, 2026.

  • Diabetes care

    Reported on Caring.com · seen September 9, 2026.

  • Staff help with hearing aids

    Reported on Caring.com · seen September 9, 2026.

  • Coordinates cardiac rehab or exercise programs

    Reported on Caring.com · seen September 9, 2026.

  • Staff escort to meals, activities and the bathroom

    Reported on Caring.com · seen September 9, 2026.

  • Staff walk with residents / ambulation support

    Reported on Caring.com · seen September 9, 2026.

  • Podiatrist visits

    Reported on Caring.com · seen September 9, 2026.

  • Amplified phones / assistive listening

    Reported on Caring.com · seen September 9, 2026.

  • Help with oral and denture care

    Reported on Caring.com · seen September 9, 2026.

  • Building is wheelchair accessible

    Reported on shangrilahealthcare.com · seen October 5, 2026.

  • Immunizations

    Reported on Caring.com · seen September 9, 2026.

  • Hands-on help or cueingCueing & RedirectionThe page also states: Personal Care Reminders

    Reported on Caring.com · seen September 9, 2026.

  • Fall prevention program

    Reported on Caring.com · seen September 9, 2026.

  • Disease management

    Reported on Caring.com · seen September 9, 2026.

  • 24-hour supervision claimed

    Reported on shangrilahealthcare.com · seen October 5, 2026.

  • Nurse coverageNurse on Staff (Part time)

    Reported on Caring.com · seen September 9, 2026.

  • CPR / first aid certified staff

    Reported on Caring.com · seen September 9, 2026.

  • Secured building entry

    Reported on Caring.com · seen September 9, 2026.

  • Emergency proceduresEvery licensed home in California must do this.

    Reported on Caring.com · seen September 9, 2026.

  • Supervisory staff

    Reported on Caring.com · seen September 9, 2026.

  • Staff background checksEvery licensed home in California must do this.

    Reported on Caring.com · seen September 9, 2026.

  • Continuing education cadenceOngoing unspecified

    Reported on Caring.com · seen September 9, 2026.

  • Safety and wellness checks

    Reported on Caring.com · seen September 9, 2026.

  • Companion care

    Reported on Caring.com · seen September 9, 2026.

  • Licensed or certified staff

    Reported on Caring.com · seen September 9, 2026.

  • Abuse recognition and reporting training

    Reported on Caring.com · seen September 9, 2026.

  • Security system

    Reported on Caring.com · seen September 9, 2026.

  • Security staff on site

    Reported on Caring.com · seen September 9, 2026.

As needs change

  • Two-person transfers or a lift

    Mechanical lift (Hoyer / sit-to-stand) available — reported yes

    Caring.com · September 9, 2026

  • Medicines

    Level of medication service: assistance with self administration

    shangrilahealthcare.com · October 5, 2026

  • Staying through hospice

    Hospice waiver on file · covers up to 4 — care may continue at the end of life

    State licensing record · October 26, 2026

We’ll ask for you. Not on file for Shangrila Healthcare: who is awake overnight and care if memory loss develops. When we check availability, we ask about these too.

Check availability

What it costs here

Covelight estimate

$4,650a month to start

Likely $3,650–$6,100

From 12 nearby homes that publish rates · this home’s rate is not on file

Costs & moving in

  • How care costs are added to the rentAll inclusive

    Reported on Caring.com · seen September 9, 2026.

  • Home assists with long-term-care insurance claims and paperwork

    Reported on Caring.com · seen September 9, 2026.

  • Payment methodsCheck · Credit card

    Reported on Caring.com · seen September 9, 2026.

  • VA benefits

    Reported on Caring.com · seen September 9, 2026.

Monthly cost breakdownWith a shared room and basic help · room, care and fees$4,650likely a month
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$4,650likely $3,650–$6,100

    Covelight’s estimate starts from the rates 12 homes with 7 to 49 beds and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Help with daily careIncludedper the home

    The home lists its rent as all-inclusive on Caring.com, seen September 9, 2026. Ask which care needs would change the monthly rate.

  • One-time move-in fee$2,500one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,500 (133 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,650–$6,100
$4,650
First monthWith a one-time move-in fee · likely $4,450–$9,250
$7,150
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
If the money runs out, what Medi-Cal covers
Rates at nearby homes12 nearby homes publish starting rates of $1,900 to $5,000

$1,900$6,100

EstimateLikely rangeA nearby home’s published starting rate

12 homes like this within 5 miles publish starting rates mostly between $3,100–$4,800.

  • Ranch Country HomeChino · 1.7 mi · Small home
    $4,200Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Lombardy Senior CareChino · 1.8 mi · Small home
    $4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Jace Guest HomeChino · 2.3 mi · Mid-size home
    $4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Hacienda LivingChino · 2.8 mi · Small home
    $5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Villa JoyChino · 2.8 mi · Small home
    $3,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Happy Home Care for ElderlyDiamond Bar · 3.4 mi · Small home
    $3,000Listed on Seniorly · seen September 9, 2026
  • Gold Medal Senior Living GardensClaremont · 3.7 mi · Small home
    $4,800Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Western Assemblies HomeClaremont · 3.9 mi · Mid-size home
    $1,900Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Banner Ridge Country HomeDiamond Bar · 4.5 mi · Small home
    $4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Emerald VistaChino · 4.6 mi · Small home
    $3,700Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Alta Loma Gardens Residential Care #2Claremont · 4.9 mi · Small home
    $4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Gold Medal EstatesClaremont · 4.9 mi · Small home
    $4,800Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 12 homes with 7 to 49 beds and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time move-in fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

Ask for the price

An estimate for planning, not a quote. A home sets the price after hearing about the care needed.

Daily life

Rooms, meals, activities and house rules, in the home’s own words. Open any detail to see where it came from.

Rooms & the spaces they will use (20)Private bathroom · Single story · Monitoring technology
  • Private bathroom

    Reported on Caring.com · seen September 9, 2026.

  • Single storyReported no

    Reported on Caring.com · seen September 9, 2026.

  • Monitoring technologyRemote patient monitoring

    Reported on Caring.com · seen September 9, 2026.

  • Room typesUnit with a den/study · Unit with a dining area · Unit with a living room · STUDIO

    Reported on Caring.com · seen September 9, 2026.

  • Outdoor spaceLush gardens · Outdoor dining area · Garden · Outdoor common areas · Outdoor recreation facilities · Patio · and 5 more

    Lush gardens — reported on shangrilahealthcare.com · seen October 5, 2026.

    Outdoor dining area · Garden · Outdoor common areas · Outdoor recreation facilities · Patio · Sports and lawn game facilities · Tennis courts · Water access · Greenhouse · Water features — reported on Caring.com · seen September 9, 2026.

  • Rooms come furnished

    Reported on Caring.com · seen September 9, 2026.

  • Common areasFitness and wellness facilities · Coffee shop · General store · Communal dining room · TV lounge with cable/satellite · Communal kitchen · and 12 more

    Fitness and wellness facilities · Coffee shop · General store · Communal dining room · TV lounge with cable/satellite · Communal kitchen · Entertainment venue · Learning facilities · Performance venue · Recreational amenities · Shared common areas · Shop on site · Computer room · Therapy room · Game room · Business center · Conference room · Meeting room — reported on Caring.com · seen September 9, 2026.

  • The room opens directly onto a patio, porch or garden

    Reported on Caring.com · seen September 9, 2026.

  • Private space for family visits

    Reported on Caring.com · seen September 9, 2026.

  • Wifi in resident rooms

    Reported on Caring.com · seen September 9, 2026.

  • LaundryShared laundry roomThe page also states: Laundry Services · Linen Services

    Reported on Caring.com · seen September 9, 2026.

  • Emergency call system in the room

    Reported on Caring.com · seen September 9, 2026.

  • Visitor parking

    Reported on Caring.com · seen September 9, 2026.

  • Call system typeWearable pendant

    Reported on Caring.com · seen September 9, 2026.

  • AmenitiesComfortable spaces

    Reported on shangrilahealthcare.com · seen October 5, 2026.

  • Cable or satellite TV

    Reported on Caring.com · seen September 9, 2026.

  • Housekeeping

    Reported on shangrilahealthcare.com · seen October 5, 2026.

  • Kitchenette in the unit

    Reported on Caring.com · seen September 9, 2026.

  • Salon or barber

    Reported on Caring.com · seen September 9, 2026.

  • Telephone in the room

    Reported on Caring.com · seen September 9, 2026.

Meals, preferences & familiar food (16)Meals are cooked in the home's own kitchen · Texture-modified diets · Snacks available
  • Meals are cooked in the home's own kitchen

    Reported on Caring.com · seen September 9, 2026.

  • Texture-modified dietsDysphagia diet

    Reported on Caring.com · seen September 9, 2026.

  • Snacks available

    Reported on Caring.com · seen September 9, 2026.

  • Vegetarian or vegan optionsVegetarian

    Reported on Caring.com · seen September 9, 2026.

  • Residents choose between options at each meal

    Reported on Caring.com · seen September 9, 2026.

  • Kosher foodKosher style

    Reported on Caring.com · seen September 9, 2026.

  • Residents have input into the menu

    Reported on Caring.com · seen September 9, 2026.

  • Nutrition specialist on staff

    Reported on Caring.com · seen September 9, 2026.

  • Meal timesFlexible dining times

    Reported on Caring.com · seen September 9, 2026.

  • Meals served in the room

    Reported on Caring.com · seen September 9, 2026.

  • Family may eat with the resident

    Reported on Caring.com · seen September 9, 2026.

  • Assistance with eating

    Reported on Caring.com · seen September 9, 2026.

  • Meals provided

    Reported on shangrilahealthcare.com · seen October 5, 2026.

  • Professional chef

    Reported on Caring.com · seen September 9, 2026.

  • Dining atmosphereFine dining · Casual dining

    Reported on Caring.com · seen September 9, 2026.

  • Catering

    Reported on Caring.com · seen September 9, 2026.

Activities & the rhythm of a day (6)Activity types offered · Trips outside the home · Religious services at the home
  • Activity types offeredOutdoor activities · Social activities · Health & wellness activities/programs · Health & wellness education · Life enrichment activities/programs · Meditation opportunities · and 20 more

    Outdoor activities · Social activities — reported on shangrilahealthcare.com · seen October 5, 2026.

    Health & wellness activities/programs · Health & wellness education · Life enrichment activities/programs · Meditation opportunities · Brain fitness activities · Arts and crafts · Culinary Activities/Programs · Cultural activities/programs · Educational Activities/Programs · Entertainment activities/programs · Golf · Horticultural Activities · Literary Activities/Programs · Music activities · Organized activities/programs · Performing arts activities/programs · Recreational activities/programs · Resident volunteer opportunities · Seasonal, holiday, and themed events · Social Activities/Events · Sports & lawn games · Tabletop & Other Games/Programs · Technology activities/programs · Mobile library services — reported on Caring.com · seen September 9, 2026.

  • Trips outside the home

    Reported on Caring.com · seen September 9, 2026.

  • Religious services at the home

    Reported on Caring.com · seen September 9, 2026.

  • Intergenerational programs

    Reported on Caring.com · seen September 9, 2026.

  • Activities coordinator on staff

    Reported on Caring.com · seen September 9, 2026.

  • Therapy animal visits

    Reported on Caring.com · seen September 9, 2026.

Faith, culture & language (2)Clergy or chaplain visits · Languages spoken by caregivers
  • Clergy or chaplain visits

    Reported on Caring.com · seen September 9, 2026.

  • Languages spoken by caregiversEnglish

    Reported on Caring.com · seen September 9, 2026.

Pets, routines & independence (4)Staff help care for a resident's pet · Visiting hours · Pet types the home excludes
  • Staff help care for a resident's petThe page also states: Pet care resident's responsibility

    Reported on Caring.com · seen September 9, 2026.

  • Visiting hoursOpen anytime

    Reported on shangrilahealthcare.com · seen October 5, 2026.

  • Pet types the home excludesLarge dogs

    Reported on Caring.com · seen September 9, 2026.

  • Visiting hoursFamilies are always welcome, with flexible visitation policies that encourage meaningful time together.

    Reported on shangrilahealthcare.com · seen October 5, 2026.

Visiting & staying involved (4)Transport to medical appointments · Setting · Wheelchair-accessible vehicle
  • Transport to medical appointments

    Reported on Caring.com · seen September 9, 2026.

  • SettingResidential neighborhood

    Reported on shangrilahealthcare.com · seen October 5, 2026.

  • Wheelchair-accessible vehicle

    Reported on Caring.com · seen September 9, 2026.

  • Transport for shopping and errands

    Reported on Caring.com · seen September 9, 2026.

About the home (1)Brand or trade name
  • Brand or trade nameShangrila

    Reported on shangrilahealthcare.com · seen October 5, 2026.

Where it is

692 E Phillips Blvd Bldg A, Pomona, CA 91766Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

  1. 1Pomona Valley Hospital Medical CenterHospital · General acute care, on the state’s list2.3 mi

Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).

Open directions ↗

The state record

California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.

CDSS public record, read October 26, 2026 · License #198603686 · See the state’s own record ↗

The last 36 months — 4 of 4 documents

20261 state visit · 1 document

Sep 21, 2026Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced annual inspection visit. LPA was allowed entry by Licensee Lucio Collado. LPA spoke to Rocio Collado via telephone and discussed the purpose of today’s visit. This facility consists of (6) bedrooms, (1) staff/employee room, (3) full bathrooms, (1) ½ bathroom, utility room (laundry), living room, dining room, kitchen. This facility is currently approved for (12) AMBULATORY residents only. This facility has not admitted any residents since becoming licensed. Administrator Certificate for Rocio Rita Collado expires 05/01/2028 Licensing fees- Facility licensing are current. Liability Insurance: LPA Ramirez obtained a copy of the current insurance coverage. Infection Control: Facility has an Infection Control Policy in place. Operational Requirements: This facility has not admitted any residents since becoming licensed. Physical Plant & Environment Safety: LPA toured facility grounds. Fire smoke alarms and carbon monoxide detector observed. The fire extinguishers observed and appeared to be full. Bedrooms have the required furniture. Bathrooms have non-skid surfaces and grab bars. Water temperatures in all grooming and bathing areas were measured to be with 105 – 120 degrees. Staffing: This facility has not admitted any residents since becoming licensed. Personnel Records-Training: This facility has not admitted any residents since becoming licensed. Resident Rights-Information: This facility has not admitted any residents since becoming licensed. Planned Activities: This facility has not admitted any residents since becoming licensed. Food Service: This facility has not admitted any residents since becoming licensed. Resident Records-Incident Reports: This facility has not admitted any residents since becoming licensed. Disaster Preparedness: Facility has a disaster preparedness plan in place. Health Related Services/Incidental Medical Services: This facility has not admitted any residents since becoming licensed. Exit interview conducted, no deficiencies were issued and copy of this report was provided to Licensee Lucio Collado.the state’s words, verbatim · CDSS document, Sep 21, 2026

20251 state visit · 1 document

Sep 4, 2025Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Elizabeth Irra conducted an unannounced annual inspection visit. LPA was allowed entry by Maria Teresa Cerino. LPA spoke to Rocio Collado via telephone and discussed the purpose of today’s visit. This facility consists of (6) bedrooms, (1) staff/employee room, (3) full bathrooms, (1) ½ bathroom, utility room (laundry), living room, dining room, kitchen. This facility is currently approved for (12) AMBULATORY residents only. Per Ms. Collado, this facility will only be able to accommodate up to (9) residents and not (12) residents. This facility has not admitted any residents since becoming licensed. The following was discussed during the telephone call with Ms. Collado: Change in capacity- Ms. Collado was instructed to submit a new LIC 200/Application, facility sketch and a check to CDSS for the request of change in capacity. The new LIC 200 and facility sketch is to identify/reflect the total number of beds (including non-ambulatory). Request for non-ambulatory- Per Ms. Collado, there is an inspection pending with the Fire Department to move forward with this request. Ms. Collado will provide updates to LPA. Additionally, LPA briefly discussed dementia plan as potential residents with this diagnoses are considered to be non-ambulatory. This facility does not have a dementia plan in place. Refer to LIC 809C for the continuation of this report. Overdue licensing fees- LPA provided Ms. Collado the information (including PIN) to pay fees on-line today as they are due today. A copy of the facility transaction with PIN information was left at this facility and also sent via text to Ms. Collado. Liability Insurance: LPA requested a copy of the current insurance coverage. Guardian Portal- LPA discussed with Ms. Collado the requirement of having all staff finger print cleared and associated to this facility prior to accepting the first resident. Self-Assessment Guide (Residential Care Facility for the Elderly)- LPA discussed this tool and provided a copy. LPA also sent a picture of this document to Ms. Collado via text. LPA utilized the Compliance and Regulatory Enforcement (CARE) tool: Infection Control: Facility has an Infection Control Policy in place. Operational Requirements: This facility has not admitted any residents since becoming licensed. Physical Plant & Environment Safety: LPA toured facility grounds. Fire smoke alarms and carbon monoxide detector observed. The fire extinguishers observed and appeared to be full. Bedrooms have the required furniture. Bathrooms have non-skid surfaces and grab bars. Hot water temperature (156.4* in bathroom near bedroom #5 and 152.2 the other bathrooms (Advisor Note- Technical Violation issued as there are no residents residing at this facility. Staffing: This facility has not admitted any residents since becoming licensed. Personnel Records-Training: This facility has not admitted any residents since becoming licensed. Resident Rights-Information: This facility has not admitted any residents since becoming licensed. Planned Activities: This facility has not admitted any residents since becoming licensed. Food Service: This facility has not admitted any residents since becoming licensed. Resident Records-Incident Reports:This facility has not admitted any residents since becoming licensed. Disaster Preparedness: Facility has a disaster preparedness plan in place. Health Related Services/Incidental Medical Services: This facility has not admitted any residents since becoming licensed. Exit interview conducted, copy of appeal rights and this report was provided to Maria Teresa Cerino.the state’s words, verbatim · CDSS document, Sep 4, 2025

20242 state visits · 2 documents

Jun 13, 2024Facility evaluation reportPrelicensingReport on file

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Elizabeth Irra conducted a scheduled pre-licensing visit. LPA met with Rocio Collado (Applicant/Administrator), Anna Aldiano (Assistant Administrator) and Lucio Collado. This facility consists of (6) bedrooms, (1) staff/employee room, (3) full bathrooms, (1) ½ bathroom, utility room (laundry), living room, dining room, kitchen. This facility is approved for (12) AMBULATORY residents only. During this visit, LPA conducted a facility tour and conducted Component III. The following was observed/inspected: Smoke detectors operate properly. Carbon monoxide detector was tested and operable. Fire extinguishers located in the kitchen and near the dining room. Cleaning solutions (under kitchen sink) and sharps are locked in the kitchen. Building and grounds are free from hazards. Beds have the required linen/supplies. Bedrooms are large enough to allow for easy passage between and comfortable for usage of beds and other required items of furniture. There are enough bath towels, hand towels and wash cloths for all residents. There are sufficient amount of linens available to permit weekly changing to ensure use of clean linens at all times by residents. Facility has a washer and dryer that are fully operational located inside the utility room. Pantry's cupboards, freezers, stoves, microwaves, refrigerator and counters are clean. Two-day supply of perishables available, seven day supply of non-perishable available. Pesticides and other toxic substances are stored and locked away from food supply. Staff and Resident files (including resident medications) will be locked inside the staff/employee room. Refer to LIC 809C for the continuation of this report. Physical plant is in good repair. Building and grounds are free from hazards. Window screens are in good repair and windows/curtains/blinds are in good repair and operate properly. Refrigerator, stove, telephone, sinks, tubs, toilets and showers operate properly. Hot water temperature measured within regulation (115.5* to 117.5*) Pending: Surveillance Cameras: Applicant to follow up with Centralized Applicant Bureau (CAB) for guidance. Hospice Waiver: Applicant to follow up with Centralized Applicant Bureau (CAB) for status. Liability Insurance (H&S Code 1569.605): Applicant has not yet purchased as license has not been issued. Facility Sketch LIC 999: to be updated accordingly (staff/employee room to be reflected). Planned Activities/87219(d): Activity schedule missing. Telephone line/87311: Per Applicant, still awaiting for provider to connect this service. First Aid Manual/87465(a)(9)(A): Manual has a copyright year of 2018. Applicant to obtain most current copy. First Aid Kit/Thermometer/87465(a)(9)(F): Kit is missing the thermometer. Grab bars/87303(e)(4): All full bathrooms are missing grab bar near the toilets. Exit interview conducted, copy of report provided to Rocio Collado/Applicant.the state’s words, verbatim · CDSS document, Jun 13, 2024
Apr 9, 2024Facility evaluation reportOfficeReport on file

Type of visit: Office

Facility Type: RCFE Application Type: Initial Capacity: 12 Census (if any clients in care): 0 COMP II Participants: Rocio Collado Interview Method: Telephone interview On April 09, 2024, applicant/administrator participated in COMP II. Identification of the applicant and administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, applicant and administrator confirmed the understanding of the California Code Title 22 Regulations. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restricted/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Apr 9, 2024

License holder

Shangrila Healthcare Inc., licensed since 2024.

The state’s totals for this licenseSince 2024, as the state’s facility page counts them
State visits on file
4
Total complaints
0
Substantiated allegations
0
Type A citations
0
Type B citations
0

These are the state’s own totals for this license since 2024, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.

Compare with homes the same size
This homeTypical
Type A citations00
Type B citations00
Substantiated allegations00
Total complaints01

“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 327 licensed mid-size homes (7–15 beds) in the state record. The figures compared are the state’s totals, not the documents.

What the state’s words mean
Routine visita visit the state records as “Required” — a scheduled visit, not one made in answer to a complaintSubstantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.

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Frequently asked questions

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Shangrila Healthcare

Is Shangrila Healthcare licensed?

The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.

How many residents is Shangrila Healthcare licensed for?

12 residents — a mid-size home, per CDSS records as of October 26, 2026.

Has Shangrila Healthcare been cited?

0 Type A and 0 Type B citations since 2024, per CDSS records as of October 26, 2026. Those records count 4 state visits over the same years.

Is Shangrila Healthcare still open?

This license was on the CDSS roster as of November 11, 2026.

What does Shangrila Healthcare cost?

$4,650 a month to start is a Covelight estimate, likely $3,650–$6,100. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 12 homes with 7 to 49 beds and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 232 other homes of a similar licensed size across Los Angeles County that publish a starting rate, the middle half runs $4,000 to $6,151 a month, and the middle figure is $5,000 (n = 232 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date between September and October 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Shangrila Healthcare take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Shangrila Healthcare Inc., per CDSS records as of October 26, 2026.

Is there a hospital nearby?

Pomona Valley Hospital Medical Center is 2.3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Shangrila Healthcare keep a resident on hospice?

Hospice care is approved on this license, covering up to 4 residents, per CDSS records as of October 26, 2026.

Shangrila Healthcare license and inspection record

  • Name on the license: “SHANGRILA HEALTHCARE INC”, per the CDSS roster as of May 25, 2025.
  • License #198603686. The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
  • Licensed for 12 residents — a mid-size home, per CDSS records as of October 26, 2026.
  • Licensed to Shangrila Healthcare Inc., per CDSS records as of October 26, 2026.
  • First licensed in 2024, per CDSS records as of October 26, 2026.
  • 4 state inspection visits since 2024, per CDSS records as of October 26, 2026.
  • 0 Type A and 0 Type B citations on file since 2024, per CDSS records as of October 26, 2026. The same records count 4 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2024, per CDSS records as of October 26, 2026.
  • The most recent state visit on file is September 21, 2026, per CDSS records as of October 26, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Nearby

Other homes nearby

Licensed homes near this one in Los Angeles County, most information on file first. Every listed home appears on the same terms.

  • Map

    Claremont · 3.1 mi

    Claremont Place

    Large community · licensed for 93

    Starting rate

    $5,140 a month to start

    Listed by the home on its own website · October 5, 2026

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Pomona · 0.7 mi

    Timers Residential Care

    Small home · licensed for 6

    Estimated starting rate

    $4,500 a month to start

    Covelight estimate · likely $3,700–$5,550

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
  • Map

    Pomona · 2.2 mi

    Bloomora Grove

    Small home · licensed for 6

    Estimated starting rate

    $5,000 a month to start

    Covelight estimate · likely $4,100–$6,200

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Diamond Bar · 3.3 mi

    Hope Home Care for Elderly

    Small home · licensed for 6

    Estimated starting rate

    $4,000 a month to start

    Covelight estimate · likely $3,300–$4,950

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
  • Map

    Pomona · 2.8 mi

    Victoria Care Home

    Small home · licensed for 4

    Estimated starting rate

    $4,550 a month to start

    Covelight estimate · likely $3,700–$5,600

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
  • Map

    Diamond Bar · 3.2 mi

    Lejenz Home Care II

    Small home · licensed for 6

    Estimated starting rate

    $4,550 a month to start

    Covelight estimate · likely $3,700–$5,600

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record

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Pomona · Licensed for 12

(626) 322-5546

From the state licensing record · October 26, 2026

From the home’s website, shangrilahealthcare.com:

(909) 461-3705 · main line · seen October 5, 2026

info@shangrilahealthcare.com · general email · seen October 5, 2026

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