Ararat Gardens is a continuing-care retirement community in Glendale, Los Angeles County, California — state license #198603605, licensed for 175 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 20 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 9, 2026 — published below in full, verbatim and unscored.

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Ararat Gardens

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Continuing-care retirement community · Large community, 175 residents · Glendale, CA · Los Angeles County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #198603605, held since 2023 · read from the California state record on August 2, 2026 ·See on State Site →
1230 East Windsor Road · Glendale, Los Angeles County
Phone
(818) 244-7219
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 75 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 14 residents
Bedridden careApproved for 5 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 100 AMBULATORY & 75 NON-AMBULATORY, OF WHICH 5 MAY BE BEDRIDDEN. ALL 1ST FLOOR ROOMS ARE APPROVED FOR NON-AMBULATORY AND/OR BEDRIDDEN. HOSPICE WAIVER FOR 14.State service designations938 - CONTINUE CARE CONTRACT (CCC) · 985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 22 times and filed 20 documents. The most recent is a facility evaluation report, dated May 9, 2026.

Most recent state visit
May 9, 2026
Occupancy at the February 9, 2026 visit
81 of 175 beds

The state's published file for this home includes 10 documents with transcribed findings, dated March 29, 2023 to February 9, 2026. 10 of the 10 carry the state's recorded outcome word: “Substantiated” (3), “Unfounded” (2), “Unsubstantiated” (5). 10 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 10 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 17 of 20 documentsFull record on the state’s site →
20262 state visits · 3 documents
May 9, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 9, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not seek timely medical attention for resident. Staff neglect resulted in resident developing a pressure injury. Staff did not ensure resident received adequate nutrition. Staff did not ensure comfortable living accommodations were provided for resident.

Licensing Program Analysts (LPA) Leslie Ngo-Castaneda conducted a subsequent complaint visit to the facility to investigate the above allegation. LPA met with the Wellness Director (S2), Najwa Elwan, and advised them about the visit. An entrance interview was conducted. To investigate the allegation on 1.21.2026 at 1:09 PM, LPA conducted a physical plant tour to ensure the health and safety of the clients in care. LPA interviewed thirteen (13) out of eighty-one (81) residents from 1:09 PM until 2:00 PM. LPA interviewed the executive director and four (4) staff who were present at the facility from 12:40 PM to 1:08 PM. LPA reviewed the residents’ records from 2:05 PM to 2:30 PM. During initial visit LPA Ngo-Castaneda also received and reviewed copies of documents related to the Continue to LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 9, 2026 · control 31-AS-20260115145239
Feb 9, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not provide assistance for a resident to use the restroom

Licensing Program Analyst (LPA) Leslie Ngo-Castaneda conducted an unannounced initial visit for the above allegation. LPA met with wellness director (S1) Najwa Elwan and explained the reason for the visit. Allegation: Staff did not provide assistance for a resident to use the restroom It is alleged that on 1.30.2026 staff did not assist Resident#1 (R1) to use the bathroom. To investigate the allegation, with the assistance of the wellness director (S1) at 11:50 AM, LPA took a tour of the physical plant. During this investigation, at 12:30 PM, LPA interviewed the wellness director (S1) and six (6) other staff members. LPA interview with R1 today at 1:42 PM, revealed that staff left R1 left soaked or soiled for a long time. Continue to LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 9, 2026 · control 31-AS-20260130153412
20255 state visits · 5 documents
Aug 26, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Resident receiving additional incidental medical care unrelated to their health condition. Facility staff bully resident.

Licensing Program Analyst (LPA) Leslie Ngo-Castaneda conducted an unannounced initial visit for the above allegation. LPA met with Executive Director Varsenik Keshishyan and explained the reason for the visit. Allegation #1: Resident receiving additional incidental medical care unrelated to their health condition. It is alleged that Resident#1 (R1) was given a medical referral to the specialist for medical care unrelated to their health condition. To investigate the allegation, With the assistance of the administrator at 10:00AM, LPA took a tour of the physical plant. At 9:30 AM, LPA interviewed the executive director (S1) and four (4) other staff members. Continue to LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 26, 2025 · control 31-AS-20250822155313
Aug 11, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not ensure facility was kept clean, safe, and sanitary

Licensing Program Analyst (LPA) Leslie Ngo-Castaneda conducted an unannounced initial complaint visit to the facility to investigate the above allegation. LPA met with KESHISHYAN, VARSENIK, who is the executive director, and explained the reason for the visit. Allegation: Staff did not ensure the facility was kept clean, safe, and sanitary. It was alleged that residents #1 (R1), who currently reside at the facility, has a strong odor coming from the bathroom. To investigate the allegation, LPA conducted a physical plant tour at around 9:50 AM, requested pertinent documents at 11:00 AM, and interviewed six (06) staff and eleven (11) residents between 9:53 AM to 01:51 PM. During the physical plant tour, LPA did not experience a malodor or observe any foul smell in the residents' bathroom, bedroom, carpets, or anywhere else in the facility. Continue to LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 11, 2025 · control 31-AS-20250801164041
May 13, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not repsond to call signal system in a timely manner. Staff handled resident in a rough manner

Thiis is an amendment to the report previously issued on 04/16/2025. The report was amended to make corrections. On 4/16/25 Licensing Program Analyst (LPA) Leizl Delacerra conducted an unannounced initial complaint visit to this facility to investigate the allegations listed above. LPA met with Varsenik Keshishyan, Executive Director. LPA disclosed the purpose of the visit. On 5/13/2025 LPA de la Cerra conducted a subsequent complaint visit and met with the Executive Director for signature of the amended report. Copy of amended reprt wss provided to Executive Director. Allegation: Staff did not respond to call signal system in a timely manner. It was alleged that on the evening of 04/08/2025 that resident - R1 used their pull cord so they could get bathroom assistance, and facility staff did not respond to R1 in a timely manner, so R1 attempted to get out of bed on their own but slipped during their attempt. To investigate the allegation, on 04/16/2025 between 10:30am to 12:30pm LPA cothe state’s words, verbatim · CDSS document, May 13, 2025 · control 31-AS-20250410153508
Apr 30, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 29, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20246 state visits · 9 documents
Dec 26, 2024Complaint investigation reportSubstantiated

Allegation investigated: Facility is not following approved fire clearance for non-ambulatory residents.

Licensing Program Analysts (LPAs) Leslie Ngo-Castaneda, Angelica Segovia, and Licensing Program Manager (LPM) Naira Margaryan conducted an unannounced initial complaint visit to the facility and met with the Interim Administrator (Charles Burgh- S1). It was alleged that non-ambulatory residents including resident #1 (R1) that are unable to ambulate without walker are residing on the second floor, which was not approved by The Fire Department. To investigate the allegation, at 12:30 PM LPM and LPAs spoke with ED and Residents Care Director (RCD). At 2:15 PM LPAs requested and reviewed the staff and resident roster and copies of facility records pertinent to the investigation. Records included but not limited to randomly selected residents’ physician’s report, and admissions agreement(s). Continue to LIC 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Dec 26, 2024 · control 31-AS-20241218135733
Dec 26, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 24, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 24, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff does not ensure resident's pendent and call button is in good repair.

On 7.24.2024 Licensing Program Analyst (LPA) Leslie Ngo-Castaneda arrived at the facility to conduct an unannounced subsequent visit to deliver the determination on the above allegations. LPA was greeted by Edemida Vasque (S2) the License Vocational Nurse (LVN) of the facility; execitive director (ED-S1) was on maternity leave. At 10 AM LPA conducted a physical plant tour to ensure the health and safety of the residents in care. Allegation: Staff does not ensure resident's pendent and call button is in good repair. It was alleged that the facility staff did not respond to residents' pendants and emergency pull cords promptly. On 06.19.2024 LPA Leslie Ngo-Castaneda initiated this investigation into the complaint. Continue to LIC 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Jul 24, 2024 · control 31-AS-20240613104442
Jul 24, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 11, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 11, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 26, 2024Complaint investigation reportUnfounded

Allegation investigated: Resident Rights (Provider refuses to honor existing Continuing Care Contracts)

Christina Hadley investigated the circumstances surrounding the allegation mentioned above. During the course of the investigtion the following information was determined: • On July 19, 2022 Residents of Windsor were provided with 120 Days’ Notice of Sale of CCRC Windsor per California Health & Safety Code 1789.4(d) • An acknowledgement of Assignment of Residency Agreement was drafted and shared with the resident association (Including the complainant) that outlines Ararat’s responsibility to provide residency, services and care as described in the agreement on and after the effective date of the sale to Ararat on March 1, 2023. An interview with the Executive Director reveals that the Provider (Ararat) is fully aware that as part of the sale, they are obligated to honor the existing continuing care contracts that were entered into by HumanGood dba Windsor. To date, there has not been evidence of the provider failing to fulfill its obligation to existing residents. A finding of UNFOUNDthe state’s words, verbatim · CDSS document, Apr 26, 2024 · control 31-AS-20230811134454
Apr 4, 2024Complaint investigation reportUnfounded

Allegation investigated: Staff mishandled a resident while in care Staff threw a resident's soiled undergarment at their face while in care

Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to the facility to investigate the above allegations. It was alleged that Staff 1 (S1) was being rough while changing Resident 1 (R1). It was also alleged that S1 threw R1's soiled underwear at them. No injuries were reported and no witnesses identified. LPA met with the administrator, Varsenik Keshisyan, and advised her of the complaint. According to the administrator, this incident occurred at the Skilled Nursing (SN) portion of the campus. The administrator self reported the incident and submitted an SOC 341 to California Department of Public Health (CDPH), Ombudsman, and Law Enforcement (LE) on 03/27/24. CDPH and LE conducted their follow up visit on or around 03/28/24. SNF portion of the campus is overseen by CDPH. Because R1 resides at the SNF portion of the campus and the incident occurred there, and not the RCFE/Assisted Living portion of the campus, based on the information obtained, the above allegationsthe state’s words, verbatim · CDSS document, Apr 4, 2024 · control 31-AS-20240328102957
Beside homes the same size
Type A citations2typical 1
Type B citations1typical 1
Substantiated complaints3typical 2
Total complaints11typical 7
State visits on file22typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2023.
Year-by-year trend
YearVisitsDocumentsSubstantiated20262302025550202469220232212022110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2024 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (818) 244-7219

Is Ararat Gardens licensed?

Yes — Ararat Gardens is a licensed continuing-care retirement community in Glendale (Los Angeles County): California license #198603605, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 175 residents. State records list 20 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated May 9, 2026, appears in the inspection record on this page.

Can Ararat Gardens care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Ararat Gardens with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 100 AMBULATORY & 75 NON-AMBULATORY, OF WHICH 5 MAY BE BEDRIDDEN. ALL 1ST FLOOR ROOMS ARE APPROVED FOR NON-AMBULATORY AND/OR BEDRIDDEN. HOSPICE WAIVER FOR 14.

How much does Ararat Gardens cost?

California's public licensing record does not include Ararat Gardens's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Ararat Gardens accept Medi-Cal or the Assisted Living Waiver?

Ararat Gardens is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

81 of 175 beds occupied (46%) when the state visited on February 9, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Ararat Gardens?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 22 state visits and 20 dated documents since 2022 for Ararat Gardens; 10 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 9, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

10 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not seek timely medical attention for resident. Staff neglect resulted in resident developing a pressure injury. Staff did not ensure resident received adequate nutrition. Staff did not ensure comfortable living accommodations were provided for resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analysts (LPA) Leslie Ngo-Castaneda conducted a subsequent complaint visit to the facility to investigate the above allegation. LPA met with the Wellness Director (S2), Najwa Elwan, and advised them about the visit. An entrance interview was conducted. To investigate the allegation on 1.21.2026 at 1:09 PM, LPA conducted a physical plant tour to ensure the health and safety of the clients in care. LPA interviewed thirteen (13) out of eighty-one (81) residents from 1:09 PM until 2:00 PM. LPA interviewed the executive director and four (4) staff who were present at the facility from 12:40 PM to 1:08 PM. LPA reviewed the residents’ records from 2:05 PM to 2:30 PM. During initial visit LPA Ngo-Castaneda also received and reviewed copies of documents related to the Continue to LIC 9099-C UnsubstantiatedCDSS inspection report, February 9, 2026 · control 31-AS-20260115145239
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not provide assistance for a resident to use the restroom
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Leslie Ngo-Castaneda conducted an unannounced initial visit for the above allegation. LPA met with wellness director (S1) Najwa Elwan and explained the reason for the visit. Allegation: Staff did not provide assistance for a resident to use the restroom It is alleged that on 1.30.2026 staff did not assist Resident#1 (R1) to use the bathroom. To investigate the allegation, with the assistance of the wellness director (S1) at 11:50 AM, LPA took a tour of the physical plant. During this investigation, at 12:30 PM, LPA interviewed the wellness director (S1) and six (6) other staff members. LPA interview with R1 today at 1:42 PM, revealed that staff left R1 left soaked or soiled for a long time. Continue to LIC 9099-C UnsubstantiatedCDSS inspection report, February 9, 2026 · control 31-AS-20260130153412

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident receiving additional incidental medical care unrelated to their health condition. Facility staff bully resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Leslie Ngo-Castaneda conducted an unannounced initial visit for the above allegation. LPA met with Executive Director Varsenik Keshishyan and explained the reason for the visit. Allegation #1: Resident receiving additional incidental medical care unrelated to their health condition. It is alleged that Resident#1 (R1) was given a medical referral to the specialist for medical care unrelated to their health condition. To investigate the allegation, With the assistance of the administrator at 10:00AM, LPA took a tour of the physical plant. At 9:30 AM, LPA interviewed the executive director (S1) and four (4) other staff members. Continue to LIC 9099-C UnsubstantiatedCDSS inspection report, August 26, 2025 · control 31-AS-20250822155313
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not ensure facility was kept clean, safe, and sanitary
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Leslie Ngo-Castaneda conducted an unannounced initial complaint visit to the facility to investigate the above allegation. LPA met with KESHISHYAN, VARSENIK, who is the executive director, and explained the reason for the visit. Allegation: Staff did not ensure the facility was kept clean, safe, and sanitary. It was alleged that residents #1 (R1), who currently reside at the facility, has a strong odor coming from the bathroom. To investigate the allegation, LPA conducted a physical plant tour at around 9:50 AM, requested pertinent documents at 11:00 AM, and interviewed six (06) staff and eleven (11) residents between 9:53 AM to 01:51 PM. During the physical plant tour, LPA did not experience a malodor or observe any foul smell in the residents' bathroom, bedroom, carpets, or anywhere else in the facility. Continue to LIC 9099-C UnsubstantiatedCDSS inspection report, August 11, 2025 · control 31-AS-20250801164041
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not repsond to call signal system in a timely manner. Staff handled resident in a rough manner
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Thiis is an amendment to the report previously issued on 04/16/2025. The report was amended to make corrections. On 4/16/25 Licensing Program Analyst (LPA) Leizl Delacerra conducted an unannounced initial complaint visit to this facility to investigate the allegations listed above. LPA met with Varsenik Keshishyan, Executive Director. LPA disclosed the purpose of the visit. On 5/13/2025 LPA de la Cerra conducted a subsequent complaint visit and met with the Executive Director for signature of the amended report. Copy of amended reprt wss provided to Executive Director. Allegation: Staff did not respond to call signal system in a timely manner. It was alleged that on the evening of 04/08/2025 that resident - R1 used their pull cord so they could get bathroom assistance, and facility staff did not respond to R1 in a timely manner, so R1 attempted to get out of bed on their own but slipped during their attempt. To investigate the allegation, on 04/16/2025 between 10:30am to 12:30pm LPA coCDSS inspection report, May 13, 2025 · control 31-AS-20250410153508

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is not following approved fire clearance for non-ambulatory residents.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analysts (LPAs) Leslie Ngo-Castaneda, Angelica Segovia, and Licensing Program Manager (LPM) Naira Margaryan conducted an unannounced initial complaint visit to the facility and met with the Interim Administrator (Charles Burgh- S1). It was alleged that non-ambulatory residents including resident #1 (R1) that are unable to ambulate without walker are residing on the second floor, which was not approved by The Fire Department. To investigate the allegation, at 12:30 PM LPM and LPAs spoke with ED and Residents Care Director (RCD). At 2:15 PM LPAs requested and reviewed the staff and resident roster and copies of facility records pertinent to the investigation. Records included but not limited to randomly selected residents’ physician’s report, and admissions agreement(s). Continue to LIC 9099-C SubstantiatedCDSS inspection report, December 26, 2024 · control 31-AS-20241218135733
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff does not ensure resident's pendent and call button is in good repair.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 7.24.2024 Licensing Program Analyst (LPA) Leslie Ngo-Castaneda arrived at the facility to conduct an unannounced subsequent visit to deliver the determination on the above allegations. LPA was greeted by Edemida Vasque (S2) the License Vocational Nurse (LVN) of the facility; execitive director (ED-S1) was on maternity leave. At 10 AM LPA conducted a physical plant tour to ensure the health and safety of the residents in care. Allegation: Staff does not ensure resident's pendent and call button is in good repair. It was alleged that the facility staff did not respond to residents' pendants and emergency pull cords promptly. On 06.19.2024 LPA Leslie Ngo-Castaneda initiated this investigation into the complaint. Continue to LIC 9099-C SubstantiatedCDSS inspection report, July 24, 2024 · control 31-AS-20240613104442
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedResident Rights (Provider refuses to honor existing Continuing Care Contracts)
State's findingUnfoundedThe state investigated and found the allegation to be false.
Christina Hadley investigated the circumstances surrounding the allegation mentioned above. During the course of the investigtion the following information was determined: • On July 19, 2022 Residents of Windsor were provided with 120 Days’ Notice of Sale of CCRC Windsor per California Health & Safety Code 1789.4(d) • An acknowledgement of Assignment of Residency Agreement was drafted and shared with the resident association (Including the complainant) that outlines Ararat’s responsibility to provide residency, services and care as described in the agreement on and after the effective date of the sale to Ararat on March 1, 2023. An interview with the Executive Director reveals that the Provider (Ararat) is fully aware that as part of the sale, they are obligated to honor the existing continuing care contracts that were entered into by HumanGood dba Windsor. To date, there has not been evidence of the provider failing to fulfill its obligation to existing residents. A finding of UNFOUNDCDSS inspection report, April 26, 2024 · control 31-AS-20230811134454
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff mishandled a resident while in care Staff threw a resident's soiled undergarment at their face while in care
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to the facility to investigate the above allegations. It was alleged that Staff 1 (S1) was being rough while changing Resident 1 (R1). It was also alleged that S1 threw R1's soiled underwear at them. No injuries were reported and no witnesses identified. LPA met with the administrator, Varsenik Keshisyan, and advised her of the complaint. According to the administrator, this incident occurred at the Skilled Nursing (SN) portion of the campus. The administrator self reported the incident and submitted an SOC 341 to California Department of Public Health (CDPH), Ombudsman, and Law Enforcement (LE) on 03/27/24. CDPH and LE conducted their follow up visit on or around 03/28/24. SNF portion of the campus is overseen by CDPH. Because R1 resides at the SNF portion of the campus and the incident occurred there, and not the RCFE/Assisted Living portion of the campus, based on the information obtained, the above allegationsCDSS inspection report, April 4, 2024 · control 31-AS-20240328102957

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 22 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
2
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
3
typical for this size: 2
Total complaints
11
typical for this size: 7
State visits on file
22
typical for this size: 19
See the full inspection record on the state's site →

Who runs Ararat Gardens?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Ararat Home Of Los Angeles, Inc., who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(818) 244-7219
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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