Country View Assisted Living

Licensing Program Analyst (LPA) Nune Margaryan conducted a complaint visit to investigate the allegation listed above. LPA met with Welness Director. Administrator arrived shortly after and assisted with the visit. Reason for the visit was explained. The investigation consisted of the following: LPA Margaryan toured the facility, conducted interviews with Administrator, Staff 1 to Staff 3 (S1 to S3) and Resident 1 to Resident 11 (R1 to R11). Also staff and residents roster were requested. Continue 9099C Unsubstantiated— CDSS inspection report, December 4, 2025 · control 28-AS-20251124092808

Licensing Program Analyst (LPA) Nune Margaryan conducted an unannounced complaint investigation visit regarding the above allegations. LPA Margaryan met with Wellness Director. Assistant Administrator Dennise Torres arrived shortly after and assisted with the visit. Purpose of the visit was explained. During today's visit LPA obtained a copies of Staff and Residents roster, Facility Guest Meal Policy, Notification to Residents & Families about dinning areas and policy. interviewed Assistant Administrator, Staff #1 (S1) and Staff #2 (S2), Resident #1 (R1) through Resident #15 (R15). Continue 9099C UnsubstantiatedRead the full finding— CDSS inspection report, October 28, 2025 · control 28-AS-20251024100616

Licensing Program Analyst(s) (LPA) Mary Flores conducted an unannounced complaint investigation visit regarding the above allegation(s). LPA met with Claudia Cordoba Wellness Director an explained the reason for the visit. Administrator arrived 20 minutes later. The investigation consisted of the following: LPA Flores requested a copy of staff/resident roster, conducted a tour of the facility's kitchen with Claudia Cordoba wellness director at around 9:45am and 12:00pm and observed refrigerator(s), freezer's, pantry, and staff preparing/serving meals. LPA Flores interviewed resident #1(R1),#2(R2),#3(R3),#4(R4),#5(R5),#6(R6), staff #1(S1),#2(S2),#3(S3),#4(S4), administrator, and review 4 staff files and requested copies of food handling certificates. The investigation revealed the following: Staff do not follow proper food handling procedures. It is alleged cooking, cooling and holding temperatures of food are not maintain. (CONTINUED LIC 9099C) SubstantiatedRead the full finding— CDSS inspection report, January 26, 2023 · control 28-AS-20230123142717

Licensing Program Analyst (LPA), Alberto Lopez conducted the initial complaint investigation for the allegations listed above. LPA met with Wellness Director, Claudia Cordoba and explained the purpose of the visit. Assistant Admistrator Denise Torres arrived a short time later and assisted LPA with the investigation. During the visit today, LPA toured the facility and obtained copies of the staff/resident roster, Resident #1 (R1) Physician’s report (LIC602A), and SIR dated 11/28/22 and 11/30/22. LPA interviewed Staff #1-Staff #7 (S1-S7) and Resident #1-#12 (R1-R12) and attempted to interview Resident #13 (R13 but declined to speak with the LPA. ****REPORT CONTINUED ON LIC 9099-C*** UnsubstantiatedRead the full finding— CDSS inspection report, December 1, 2022 · control 28-AS-20221128102150

Licensing Program Analyst (LPA) Elizabeth Irra conducted the initial investigation for the above allegations. LPA met with Claudia Cordoba/S-1 and discussed the purpose of today's visit. Dennise Torres/S-3 (Assistant Administrator) arrived at approximately 9:50 A.M.. During this visit, LPA obtained a copy of the staff roster, resident roster, interviewed Staff #1 through Staff #4 (S-1 through S-4) and interviewed Resident #1 through Resident #7 (R-1 through R-7). LPA also conducted a facility tour. LPA collected documents relevant to this investigation. Refer to LIC 9099C for the continuation of this report. UnsubstantiatedRead the full finding— CDSS inspection report, October 20, 2022 · control 28-AS-20221013112249

Licensing Program Analyst (LPA) Jose Villalobos conducted an unannounced subsequent visit regarding the above stated allegations. LPA met with Dennise Torres and explained the reason for the visit. Initial visit on 12/8/20 consisted of the following: LPA obtained copies of Staff & Resident Rosters. LPA collected documents from Resident #1 (R1) file. LPA interviewed Staff #1-#2 (S1-S2). On todays visit, LPA interviewed Staff #3-#5 (S3-S5) and residents #2-#12 (R2-R12). R1 is no longer in the facility and was unable to be interviewed. The investigation revealed the following: In regards to the allegation "Licensee did not report change of condition to responsible party", it is alleged that R1 had a fall and was later hospitalized, but the facility did not report to R1's responsible party. (5) of (5) staff interviewed denied the allegation. (11) of (11) residents interviewed could not corroborate the allegation. UnsubstantiatedRead the full finding— CDSS inspection report, October 6, 2022 · control 28-AS-20201203083044

This report is amended to remove confidential information. There is no change to findings and supporting evidence. LIC9099s delivered on 10/28/22 is a duplicate. LPA Trueman delivered amended report on 4/11/23 and obtained signatures. Licensing Program Analyst (LPA) Glenn Trueman conducted an unannounced complaint visit regarding the above stated allegation. LPA met with Administrator Dennise Torres and explained the reason for the visit. The purpose of the visit is to investigate the above allegation. The investigation consisted of the following: LPA obtained copies of Staff & Resident Rosters. LPA reviewed Resident #1 (R1) & Resident #2 (R2) file and obtained copies of FACE Sheet, Physician's Report, and Resident Appraisal. LPA also interviewed Staff #1 - Staff #3 and Resident R #3 - Resident R # 8. Resident # 1 and Resident # 2 refused to be interviewed stating that they gave all information to LPA here on a previous complaint. The investigation revealed the following: in regards toRead the full finding— CDSS inspection report, September 21, 2022 · control 28-AS-20220914084616

Licensing Program Analyst (LPA) David Sicairos conducted an unannounced subsequent complaint visit regarding the above stated allegations. LPA met with Dennise Torres and explained the reason for the visit. Investigation consisted of the following: during initial visit conducted on 03/14/22, LPA obtained copies from Resident #1 and Resident #2 files such as Identification and Emergency Information Sheets, Physician Reports, Resident Appraisals, eMAR's for February & March, and Incident Reports. During today's visit LPA toured the facility including the common areas and kitchen and interviewed the Assistant Administrator, Staff #1 - Staff #5 and Resident #1 - Resident #10. The investigation revealed the following: in regards to the allegations "staff caused injuries to a resident while in care" and "untrained staff", it is alleged that on 03/03/22 a facility staff member scratched R1's arms all over while taking her blood pressure. Staff members are allegedly untrained on how to take reRead the full finding— CDSS inspection report, August 18, 2022 · control 28-AS-20220311155840

Licensing Program Analyst (LPA) David Sicairos conducted an unannounced complaint visit regarding the above stated allegation. LPA met with Dennise Torres and explained the reason for the visit. The investigation consisted of the following: LPA obtained copies of Staff & Resident Rosters. LPA reviewed Resident #1 (R1) & Resident #2 (R2) file and obtained copies of FACE Sheet, Physician's Report, and Resident Appraisal. LPA also interviewed Staff #1 - Staff #4 and Resident #1 - Resident #10. The investigation revealed the following: in regards to the allegation "staff do not treat residents with dignity and respect", it is alleged that facility staff laugh and are rude to the residents. Facility staff allegedly will also slam doors. Staff members interviewed denied the allegation. Staff members interviewed indicated that they treat all residents equally and with respect. Staff members interviewed indicated that they do not slam doors or make fun of residents. Staff members interviewed iRead the full finding— CDSS inspection report, May 11, 2022 · control 28-AS-20220502154528

Licensing Program Analyst (LPA) David Sicairos conducted an unannounced complaint visit regarding the above stated allegations. LPA met with Assistant Administrator Dennise Torres and explained the reason for the visit. The investigation consisted of the following: LPA requested copies of Resident & Staff Rosters and conducted a tour of facility and common areas. LPA reviewed files for Resident #1 (R1) - Resident #2 (R2) and requested copies of the following documents: Identification and Emergency Information Sheets, Physician Reports, Resident Personal Property and Valuables Sheet, Resident Appraisals, Transportation Log for March, and Incident Reports for the months of February & March. LPA also interviewed Resident #1 - Resident #10 and Staff #1 - Staff #4. The investigation revealed the following: in regards to the allegation "staff pushed resident", it is alleged that a facility staff member pushed R1 without R1 suffering any injuries. Specific details of the alleged incident wereRead the full finding— CDSS inspection report, March 29, 2022 · control 28-AS-20220321100914

Licensing Program Analyst (LPA) Angelica Rea conducted an unannounced complaint visit in response to the above allegations. LPA met with Assistant Administrator, Dennise Torres who assisted with today's visit. Regarding the allegation that (1) Facility failed to meet resident #1's medical needs and (2) Facility is falsifying resident #1's documents, the investigation consisted of the following: Interviews with Assistant Administrator and Staff #1, Interviews with Resident #1 - Resident #9, and review of specific documents from Resident #1's file. Facility staff interviewed stated that they do not refuse any medical personnel from coming to see any of the residents. Staff denied that they have refused any medical personnel from coming to see Resident #1. Staff interviewed stated that they assist residents with their medical needs. Staff denied that they have falsified any residents documents. Residents interviewed were unable to corroborate the allegations. They stated that the facilityRead the full finding— CDSS inspection report, March 7, 2022 · control 28-AS-20220228145210