Terraza Court Senior Living is a residential care home for the elderly (RCFE) in Culver City, Los Angeles County, California — state license #198320456, licensed for 170 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 32 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated May 20, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2024, the state has visited this home 48 times and filed 32 documents. The most recent is a complaint investigation report, dated May 20, 2026.
The state's published file for this home includes 22 documents with transcribed findings, dated November 14, 2024 to November 5, 2025. 22 of the 22 carry the state's recorded outcome word: “Substantiated” (5), “Unfounded” (1), “Unsubstantiated” (16). 22 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 22 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 20, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 5, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 4, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 30, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 30, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 10, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 1, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 30, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 26, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 17, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 5, 2025Unsubstantiated
Allegation investigated: Facility is not adhering to their plan of operation.
On 11/5/25, at 10:00am, the department conducted an initial complaint visit to the facility and was greeted by Brittany Kavanaugh, Executive Director. The department explained the purpose of this visit is to gather information about the complaint, gather facility files, interview staff and residents, and deliver findings for the allegation mentioned above. The investigation consisted of the following: The department investigated the allegations mentioned in this complaint; and conducted interviews with staff (S1-S4) and resident (R1). The department received the following facility documents: Resident Roster (Date: 11/05/2025), Staff Roster (Dated:10/23/2025), Physician Report (Dated: 03/21/2025), ID/Emergency Information (Dated: 04/01/2025), Preplacement Appraisal Information (Dated: 04/01/2025), Appraisal & Needs Service Plan (Dated: 04/20/2025), Psychiatric Evaluation (Dated: 08/05/2025, 09/02/2025, 10/01/2025), Clinical Requisition (Dated: 07/20/2025, 09/03/2025), RCFE Plan of Operathe state’s words, verbatim · CDSS document, Nov 5, 2025 · control 11-AS-20251027134919
Oct 17, 2025Unsubstantiated
Allegation investigated: Staff did not ensure that resident was receiving catheter care
On 10/17/2025, at 9:45 AM, Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to deliver findings for the alleged allegation. LPA identified herself and met with Michell Brown-Wellness Director who was informed of the purpose of the visit. The investigation consisted of the following: On6/23/2025 at 9:00 AM, LPA Allen obtained pertinent documents for Resident 1(R1) Admissions Agreement, Home Health Resident Assessment Plan dated 4/20/2025, Physicians Report dated 3/4/2025. Patient Orders dated 6/14/2025, Connect HealthCare Notes dated 4/25/25, 4/29/25, 5/1/25, 5/6/25,5/12/25,5/20/25, and 5/27/25. These records revealed that staff members are educated about providing catheter care/cleaning on each visit. Dazzle Health P.C. dated 3/22/25 and 3/27/25, Dignity Health-California records, Hospital Medical Center record dated 12/15/24. Identification and Emergency Information, Pre-appraisal, telecommunication device notification dated 3/7/2025, Staff training datethe state’s words, verbatim · CDSS document, Oct 17, 2025 · control 11-AS-20250616185252
Oct 17, 2025Substantiated
Allegation investigated: #1-Allegation: Resident was physically abused while in care #4- Allegation: Staff had inadequate record keeping for a resident
This report supersedes the original report delivered on 6/23/2025.On 10/17/2025, LPA arrived at the facility to deliver the corrected 9099, providing clarification on the original report issued on 6/23/2025. Upon arrival LPA was assisted by Michelle Brown-Wellness Director. On 6/23/2025, at 11:15 AM, Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to deliver findings for the alleged allegation. LPA identified herself and met Brittany Kavanaugh-Administrator who was informed of the purpose of the visit. The investigation consisted of the following: On 04/15/2025 at 10:15 AM, LPA Allen obtained and reviewed files for Resident 1 (R1), which included face sheet dated, medication list, appraisal dated 4/20/2025, needs and services plans, physicians report, admissions agreement with personal property valuables list, staff and client roster dated April 2025, police report dated 4/6/2025, and after office visit medical summary dated 4/6/2025. Continued Substantithe state’s words, verbatim · CDSS document, Oct 17, 2025 · control 11-AS-20250407120939
Sep 24, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 16, 2025Unsubstantiated
Allegation investigated: Staff did not seek medical attention for resident in care in a timely manner. Staff did not ensure that resident was provided with a comfortable environment whle in care.
On 9/16/2025 at approximately 10:00 AM, LPA Alfonso Iniguez conducted a subsequent unannounced complaint visit. LPA Iniguez met with Deeyanna Banda/Med Director. LPA Iniguez explained the purpose of this visit. Investigation Consisted of: LPA conducted the following interviews: Care MC Director Interview (A#1), Residents Interviews (R#1-R#7) and Staff Interview (S#1-S#2). LPA obtained and reviewed the following documents: Resident Roster dated: 8/7/25, Staff Roster dated: 8/7/25, copy of (R#1)’s Unusual Incident Report dated: 3/8/25, copy of (R#1)’s, copy of facility staff (S#2) email regarding (R#1)’s incident dated:3/10/25, copies of facility progress notes dated: 3/6/25 and 3/8/25, copy of Med Tech Communication Log dated: 3/7/25, copy of (R#1) resident assessment dated: 3/7/25, copy of (R#1)’s discharge hospital records dated:3/7/25, copy of (R#1)’s Physicians Report for Residential Care Facilities for The Elderly (RCFE) or LIC 602A dated:3/7/25. Evaluation Report continues LIC 909the state’s words, verbatim · CDSS document, Sep 16, 2025 · control 11-AS-20250310122319
Sep 3, 2025Unsubstantiated
Allegation investigated: Staff did not assist a resident in care with transportation.
On 09/03/25 Licensing Program Analyst (LPA) Mario Leon conducted an initial complaint visit at the facility. LPA was met by staff one, Michelle Brown (S1), and the purpose of the visit was explained. The investigation consisted of the following: between 09:50AM and 10:50AM LPA requested the staff and resident rosters and three (3) resident files which include Admission Agreements (dated: various), Physician's reports (dated: various) and one (1) notification to residents (dated: 05/01/25). LPA conducted interviews with residents #1-#5 (R1-R5) and staff #1-#5 (S1-S5) and LPA toured the facility. The investigation revealed the following: Regarding the allegation, “staff did not assist a resident in care with transportation”, it is being alleged that the facilities’ vehicle is inoperable which has resulted in personal rights violation for resident(s) in care. Between 11:05AM and 3:15PM, LPA interviewed R1-R5 and S1-S5. Three (3) out of five (5) residents and all five (5) staff have deniedthe state’s words, verbatim · CDSS document, Sep 3, 2025 · control 11-AS-20250827130833
Aug 22, 2025Unsubstantiated
Allegation investigated: Licensee did not ensure that resident was reassessed as necessary while in care.
On August 22, 2025, Licensing Program Analyst (LPA) Pamela Bunker conducted a subsequent visit to gather information regarding the above allegations. LPA met with Michelle Brown, Wellness Director, and explained the purpose of the visit. LPA was granted entry to the facility. The investigation consisted of the following: On August 22, 2025, the following documents were reviewed and/or obtained as part of the investigation: Personnel Report (dated 08/22/2025), Resident Roster (dated 08/22/2025), Special Incident Reports (dated 10/24/2024), Admission Agreement (dated 03/15/2022) Identification and Emergency Information (dated 03/16/2022), Physician’s Report (dated 07/13/2022, 07/25/2023 & 10/02/2024), Medical Assessment (dated 03/09/2022), Medication Administration Records (MARs) (dated 10/24/2024 & 11/20/2024), Appraisal & Needs and Services Plan (dated 05/14/2024), Functional Capability Assessment (dated 07/13/2022), Preplacement Appraisal Information (dated 07/13/2022), Personal Rightthe state’s words, verbatim · CDSS document, Aug 22, 2025 · control 11-AS-20250714101031
Aug 21, 2025Unsubstantiated
Allegation investigated: Staff did not safeguard residents personal belongings.
On 08/21/25, Licensing Program Analyst (LPA) Elvira Gonzalez conducted an unannounced complaint visit to investigate the allegation mentioned above. LPA met with Wellness Director, Michelle Brown, and explained the purpose of the visit. LPA was granted access to the facility. The investigation consisted of the following: LPA requested the staff and resident rosters. Reviewed five (5) resident files and collected the following records: ID and Emergency Information, Residence and Care Agreements, Move in Records (Face Sheets), Resident Personal Property and Valuables, Theft and Loss Policy, and Unusual Incident/Injury Report (dated: 07/09/25). LPA conducted interviews with residents #1-#7 (R1-R7) and staff #1-#6 (S1-S6). Additionally, LPA conducted a tour of the facility. Continued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 21, 2025 · control 11-AS-20250812110146
Aug 8, 2025Substantiated
Allegation investigated: Staff did not provide resident medication as prescribed.
On 06/27/25, Licensing Program Analyst (LPA) Regina Cloyd conducted an initial visit to gather information regarding the above allegation(s). LPA met with Wellness Director Michelle Brown and the purpose of the visit was explained. LPA spoke with Executive Director over the phone. LPA conducted a subsequent visit on 07/10/25, 07/11/25 and 08/08/25 and met with the Wellness Director. Investigation consisted of the following : On 06/27/25, LPA obtained Resident Rosters, Staff Roster, Elevator Invoices, Assisted Living and Memory Care Activity Schedule (January 2025 – June 2025), and Fire Drill Reports. LPA interviewed six (6) staff (S2 – S7) and toured the facility (stairwells 1 and 2), elevator, common areas, and outdoor patios. LPA received resident records via email on 07/07/25 – 07/09/25. On 07/10/25, LPA interviewed Staff #8 (S8), seven residents (R1 – R7), and Witness #1 (W1). On 07/11/25, LPA interviewed two staff (S9 – S10), five residents (R5, R8 – R11), and Witness #2. On 07/14the state’s words, verbatim · CDSS document, Aug 8, 2025 · control 11-AS-20250625130052
Jul 11, 2025Unsubstantiated
Allegation investigated: Staff did not ensure that residents were provided adequate supervision.
On 06/27/25, Licensing Program Analyst (LPA) Regina Cloyd conducted an initial visit on to gather information regarding the above allegation(s). LPA met with Wellness Director Michelle Brown and the purpose of the visit was explained. LPA spoke with Executive Director over the phone. On 07/10/25, LPA conducted a subsequent visit and met with the Wellness Director. On 07/11/25, LPA conducted a subsequent visit and met with the Wellness Director. Investigation consisted of the following : On 06/27/25, LPA obtained Resident Rosters, Staff Roster, Elevator Invoices, Assisted Living and Memory Care Activity Schedule (January 2025 – June 2025), and Fire Drill Reports. LPA interviewed six (6) staff (S2 – S7) and toured the facility (stairwells 1 and 2), elevator, common areas, and outdoor patios. LPA received resident records via email on 07/07/25 – 07/09/25. On 07/10/25, LPA interviewed Staff #8 (S8), seven residents (R1 – R7), and Witness #1 (W1). On 07/11/25, LPA interviewed two staff (S9the state’s words, verbatim · CDSS document, Jul 11, 2025 · control 11-AS-20250625130052
Jul 10, 2025Unsubstantiated
Allegation investigated: Staff did not ensure resident was assisted in a timely manner. Staff do not provide activities for residents. Facility elevator is in disrepair. Facility does not conduct emergency drills as required.
On 06/27/25, Licensing Program Analyst (LPA) Regina Cloyd conducted an initial visit on to gather information regarding the above allegation(s). LPA met with Wellness Director Michelle Brown and the purpose of the visit was explained. LPA spoke with Executive Director over the phone. On 07/10/25, LPA conducted a subsequent visit and met with the Wellness Director. Investigation consisted of the following : On 06/27/25, LPA obtained Resident Rosters, Staff Roster, Elevator Invoices, Assisted Living and Memory Care Activity Schedule (January 2025 – June 2025), and Fire Drill Reports. LPA interviewed six (6) staff (S2 – S7) and toured the facility (stairwells 1 and 2), elevator, common areas, and outdoor patios. LPA received resident records via email on 07/07/25 – 07/09/25. On 07/10/25, LPA interviewed Staff #8 (S8), seven residents (R1 – R7), and Witness #1 (W1). Continue to LIC9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 10, 2025 · control 11-AS-20250625130052
Jul 3, 2025Unsubstantiated
Allegation investigated: #2 Allegation- Resident was sexually abused while in care #3 Allegation- Staff did not properly report an incident involving a resident
***This report supersedes the original report delivered on 06/23/2025. At 3:20 PM On 7/3/2025, the LPA arrived at the facility to deliver the corrected 9099, obtaining signatures of the authorized representative on the original report issued on 06/23/2025. *** Upon arrival Joseph Wieder was not avaliable to sign the report and Deeyanna Banda memory care director was authorized to sign. On 6/23/2025, at 11:15 AM, Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to deliver findings for the alleged allegation. LPA identified herself and met Brittany Kavanaugh-Administrator who was informed of the purpose of the visit. The investigation consisted of the following: On 04/15/2025 at 10:15 AM, LPA Allen obtained and reviewed files for Resident 1 (R1), which included face sheet, medical assessment dated 4/20/2025 , appraisal, needs and services plan, physicians report dated 2/7/2025, admissions agreement with personal property valuables list, staff and client rosthe state’s words, verbatim · CDSS document, Jul 3, 2025 · control 11-AS-20250407120939
Jun 26, 2025Unsubstantiated
Allegation investigated: Staff did not prevent a resident from sustaining a fracture while in care. Staff did not prevent resident from eloping from the facility.
*** THIS REPORT SUPERSEDES REPORT DATED 04/17/2025 TO INCLUDE ADDITIONAL INFORMATION. THE FINDINGS REMAIN THE SAME. ** On April 17, 2025, Licensing Program Analyst (LPA) Pamela Bunker conducted a subsequent visit to gather information regarding the above allegations. LPA met with Memory Care Director, Denyanna Banda, and explained the purpose of the visit. LPA was granted entry to the facility. The investigation consisted of the following: On April 17, 2025, the following documents were reviewed and/or obtained as part of the investigation: Personnel Report, Resident Roster, Special Incident Reports, Admission Agreement, Identification and Emergency Information, Physician’s Report, Medical Assessment, Medication Administration Records (MARs), Appraisal & Needs and Services Plan, Functional Capability Assessment, Preplacement Appraisal Information, Consent Forms, and UCLA Medical Center Records. Interviews were conducted with Staff Members #1–5 (S1–S5) and Residents #2–8 (R2–R8). Residethe state’s words, verbatim · CDSS document, Jun 26, 2025 · control 11-AS-20241107165127
Jun 23, 2025Substantiated
Allegation investigated: #1-Allegation: Resident was physically abused while in care. #4- Allegation: Staff had inadequate record keeping for a resident.
On 6/23/2025, at 11:15 AM, Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to deliver findings for the alleged allegation. LPA identified herself and met Brittany Kavanaugh-Administrator who was informed of the purpose of the visit. The investigation consisted of the following: On 04/15/2025 at 10:15 AM,LPA Allen obtained and reviewed files for Resident 1 (R1), which included face sheet dated, medication list, appraisal 4/20/2025, needs and services plans , physicians report, admissions agreement with personal property valuables list, staff and client roster,April 2025, police report dated 4/6/2025,and after visit medical summery dated 4/6/2025. LPA Allen also conducted interviews with Staff 1- Staff 5 (S1 – S5), Residents 1 (R1), Witness 1 (W1) and attempted to interview Resident 2 (R2) along with observations of R1 physical signs of physical abuse,LIC624 dated 4/7/2025,SOC341dated 4/7/2025 and interviews with Deeyanna Banda and Administrator Brittany Kthe state’s words, verbatim · CDSS document, Jun 23, 2025 · control 11-AS-20250407120939
Jun 13, 2025Unfounded
Allegation investigated: Resident fell while in care due to staff neglect. Staff did not respond to resident's requests for assistance in a timely manner. Staff are not feeding resident food according to their special diet/restrictions. Staff mismanage resident's medications.
On June 13, 2025, Licensing Program Analyst (LPA) Deborah Lee conducted a complaint visit regarding the above allegations. LPA Lee met with Brittany Kavanaugh, Executive Didrector, and Deeyanna Banda Memory Care Director and explained the reason for the visit. The investigation consisted of the following: On June 13, 2025, LPA obtained and reviewed Resident Rosters (dated 1/1/25-6/13/2025), staff roster (no date). LPA conducted interviews with 4 staff including Executive Director (A1, S1-S3). The investigation revealed the following: Page 1 of 3 Unfoundedthe state’s words, verbatim · CDSS document, Jun 13, 2025 · control 11-AS-20250606170327
Jun 13, 2025Substantiated
Allegation investigated: Staff do not ensure that residents' are being accommodated concerning room and roommate choices
On 06/13/2025 at around 3:30 PM, Licensing Program Analyst (LPA) Socorro Leandro conducted an unannounced subsequent complaint investigation visit regarding the allegation listed above. LPA met with Wellness Director Michelle Brown and the purpose of the visit was explained. LPA was granted entry to the facility. Substantiatedthe state’s words, verbatim · CDSS document, Jun 13, 2025 · control 11-AS-20250606161738
Jun 11, 2025Substantiated
Allegation investigated: Facility overcharged resident. Facility staff is not answering communications from resident’s representative. Facility staff has not provided a copy of admission agreement to resident's responsible person.
On June 11, 2025, the California Department of Social Services Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA) Ernand Dabuet conducted a visit to gather information regarding the above allegations. LPA met with BRITTANY KAVANAUGH the Executive Director, and explained the purpose of the visit. LPA was granted entry to the facility. The investigation consisted of interviews, and records were collected with staff members #1 to #2 (S1-S2) and resident member #1(R1). List of documents reviewed/obtained Resident Roster (dated 06/11/25), Facility Staff Roster (dated 06/11/25), (R1)'s Physicians Report LIC 602A (dated 03/19/25), Resident Appraisal (dated 03/19/25), Identification and Emergency Information LIC 601 (dated 03/19/25), and other pertinent documents associated with this complaint. (Evaluation Report continues LIC 9099-C) Substantiatedthe state’s words, verbatim · CDSS document, Jun 11, 2025 · control 11-AS-20250606092721
May 28, 2025Unsubstantiated
Allegation investigated: Staff did not provide adequate care and supervision to a resident
*This report serves as an amendment to clarify findings. It does not supersede the complaint investigation findings reflected on report created 1/15/25. On 1/15/25, Licensing Program Analyst, (LPA) Felisa Shirley conducted a subsequent unannounced visit to this facility. LPA was met by Executive Director, Brittany Kavanaugh and explained the purpose of the visit is to investigate and deliver findings for the allegation mentioned above. LPA was granted access to the facility. The investigation consisted of the following: On 12/2/24, LPA Shirley spoke to facility Executive Director, Brittany Kavanaugh and reviewed facility records. LPA requested and received copies of staff and resident rosters, shower schedule, and special incident reports involving Resident 1 (R1), Admissions Agreement, Emergency Contacts, Physician’s report, 10/30/24, preplacement appraisal12/2019, Appraisal/Needs and Services Plan, 5/17/24 Staff Schedule, Resident Assessment, and Assessment for Medication Self-Managethe state’s words, verbatim · CDSS document, May 28, 2025 · control 11-AS-20241126115531
May 14, 2025Unsubstantiated
Allegation investigated: Staff did not meet a resident's indwelling urinary catheter needs while in care Staff did not provide adequate transportation for a resident
On 05/14/2025 Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Terraza Court Senior Living and was greeted by Manager Michele Brown (S1). LPA Calderon spoke to S1 prior to entering the facility to conduct a risk assessment. LPA Calderon explained the purpose of this visit is to deliver the finding pertaining to the above-mentioned allegations. The investigation consisted of the following: LPA Calderon interviewed Staff S1-S5, resident R1-R8. LPA Calderon obtained the following records: Admission Agreement (dated 04/22/2025), Physician Report (dated 04/22/2025), Providence Hospital Records (dated 05/11/2025), written statement from staff (dated 05/10/2025) for R1. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, May 14, 2025 · control 11-AS-20250512114149
Apr 23, 2025Unsubstantiated
Allegation investigated: Lack of supervision resulted in resident eloping
On (04/23/25 at approx.11:00AM), Licensing Program Analyst (LPA’s) Yolanda Rosser and Alphonso Iniguez conducted a(n) initial visit on to gather information regarding the above allegation. LPA’s met with (Brittany Kavanaugh, Administrator and the purpose of the visit was explained. LPA’s was granted entry to the facility. Investigation consisted of the following: On 04/23/25 LPA’s reviewed/obtained: Resident Roster (dated 04/18/25), staff roster (dated 04/23/25), (R1) Unusual Incident Report/Injury Report (dated 04/10/25), (R1)Physician’s Report for Residential Care Facilities for the Elderly (dated 03/25/25) and (R1) Durable Power of Attorney (dated 05/25/24). LPA’s conducted the following interviews: Administrator Interview (A1), Resident 1 interview (R1) and Facility Staff interviews (S1-S4). Evaluation report continues on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 23, 2025 · control 11-AS-20250414111153
Mar 12, 2025Unsubstantiated
Allegation investigated: Staff are not providing resident's responsible party with requested records.
On 03/12/2025 Licensing Program Analyst (LPA) Troy Watson conducted a subsequent visit to deliver findings to the facility mentioned above. LPA met with the Administrator Brittany Kavanaugh and explained the purpose of the visit. LPA was granted entry into the facility. The investigation consisted of the following:On 12/12/2024 the department conducted interviews with staff members 1-2 (S1-S2). LPA requested and reviewed the resident's records and asked for copies of the following documents: Personnel report, Resident Roster, Special Incident Reports, Admission Agreement, Identification and Emergency Information, Physician's Report, Medical Assessment, Medication Administration Records (MARs), Medication Logs, Appraisal Need and Services Plan, Safeguards for Cash Resources, Preplacement Appraisal Information, Safeguards for Property Valuables, Personal Rights, and Consent Forms. CONTINUED ON LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 12, 2025 · control 11-AS-20241203134527
Jan 15, 2025Unsubstantiated
Allegation investigated: Staff did not provide adequate care and supervision to a resident
*This report serves as an amendment to clarify findings. It does not supersede the complaint investigation findings reflected on report created 1/15/25. On 1/15/25, Licensing Program Analyst, (LPA) Felisa Shirley conducted a subsequent unannounced visit to this facility. LPA was met by Executive Director, Brittany Kavanaugh and explained the purpose of the visit is to investigate and deliver findings for the allegations mentioned above. LPA was granted access to the facility. The investigation consisted of the following: On 12/2/24, LPA Shirley spoke to facility Executive Director, Brittany Kavanaugh and reviewed facility records. LPA requested copies of staff and resident rosters, Shower schedule, and special incident reports involving R-1. LPA also interviewed staff 1 thru staff 10 and residents 2 thru resident 7. LPA received copies of residents, Admissions Agreement, Emergency Contacts, Physician’s report, preplacement appraisal, Appraisal/Needs and Services Plan, Staff Schedule, Rthe state’s words, verbatim · CDSS document, Jan 15, 2025 · control 11-AS-20241126115531
Jan 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 14, 2024Unsubstantiated
Allegation investigated: Staff did not prevent a resident from sustaining a fracture while in care. Staff did not prevent resident from eloping from the facility.
*** This amended complaint report dated 04/17/2025, supersedes the original report dated 11/14/2024***On 04/17/2025, Licensing Program Analyst (LPA) Pamela Bunker conducted a subsequent visit to gather information regarding the above allegations. LPA met with Michelle Brown, Director of Wellness, and explained the purpose of the visit. LPA was granted entry to the facility. The investigation consisted of the following: On 04/17/2025, documents were reviewed/obtained: Personnel report, Resident Roster, Special Incident Reports, Admission Agreement, Identification and Emergency Information, Physician's Report, Medical Assessment, Medication Administration Records (MARs), Appraisal & Needs Service Plan, Functional Capability Assessment, Preplacement Appraisal Information, Consent Forms, and UCLA Medical Center Record. Interviews were conducted with staff members 1-4 (S1-S4) and residents 2-8 (R2-R8). Resident 1 (R1) was unavailable for an interview and no longer resides at the facility. Rthe state’s words, verbatim · CDSS document, Nov 14, 2024 · control 11-AS-20241107165127
Oct 2, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 31, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
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Is Terraza Court Senior Living licensed?
Yes — Terraza Court Senior Living is a licensed residential care home for the elderly (RCFE) in Culver City (Los Angeles County): California license #198320456, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 170 residents. State records list 32 inspection and complaint documents since 2024; the most recent, a complaint investigation report dated May 20, 2026, appears in the inspection record on this page.
Can Terraza Court Senior Living care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Terraza Court Senior Living with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR ONE HUNDRED SEVENTY (170) NON-AMBULATORY, OF WHICH TEN (10) MAY BE BEDRIDDEN. NON-AMBULATORY/ BEDRIDDEN RESIDENTS ARE ONLY PERMITTED TO BE ON THE FIRST FLOOR. WAIVER/ GRANTED FOR HOSPICE CARE FOR (10).
How much does Terraza Court Senior Living cost?
California's public licensing record does not include Terraza Court Senior Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Terraza Court Senior Living accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Terraza Court Senior Living through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →
98 of 170 beds occupied (58%) when the state visited on November 5, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Terraza Court Senior Living?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 48 state visits and 32 dated documents since 2024 for Terraza Court Senior Living; 22 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 5, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 48 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
You can call them yourself, anytime — you never have to go through us.
(310) 838-7800Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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