Ivy Park At Culver City is a residential care home for the elderly (RCFE) in Los Angeles, Los Angeles County, California — state license #198320242, licensed for 150 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 29 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated July 9, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 38 times and filed 29 documents. The most recent is a facility evaluation report, dated July 9, 2026.
The state's published file for this home includes 21 documents with transcribed findings, dated June 9, 2022 to October 20, 2025. 21 of the 21 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (18). 21 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 21 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 9, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 20, 2025Substantiated
Allegation investigated: Due to staff neglect, resident was covered in ants Staff are not adequately trained in an emergency Staff wiped resident's body down with chemicals Lack of care and supervision
*This report serves as an amendment to clarify findings. It supersedes the complaint investigation findings reflected on report created 10/14/25. On 10/7/2025, Licensing Program Analyst (LPA) Felisa Shirley conducted a subsequent visit to conduct a complaint investigation and deliver investigation findings at this facility. Upon arrival, LPA met with Business Office Manager, Armida Uchiyama who assisted with the visit. LPA explained the purpose of today's visit and was granted entrance to facility grounds. The investigation consisted of the following: On 8/15/24 LPA Jose Calderon requested Incident Report for 08/12/2024, CPR training for staff, Pest control reports for past 3 months, hospice records, physician report, needs and service plan, fire department paperwork, and DNR paperwork. On 11/14/24 LPA Felisa Shirley requested documentation and Interviewed 4 staff members. On 11/22/24, LPA Felisa Shirley and LPM Stephanie Cifuentes requested Staff and Resident rosters, facility recordsthe state’s words, verbatim · CDSS document, Oct 20, 2025 · control 11-AS-20240813161052
Oct 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 17, 2025Unsubstantiated
Allegation investigated: Staff did not respond to resident's calls for assistance in a timely manner Staff did not provide resident's responsible party with written notice of rate increase
On 09/17/2025 Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Ivy Park at Culver City facility and was greeted by Administrator Tirre Thornton (S1). LPA Calderon spoke to S1 prior to entering the facility to conduct a risk assessment. LPA Calderon explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegations. The investigation consisted of the following: LPA Calderon interviewed Administrator S1, Staff S2-S5, resident R1-R9. LPA Calderon obtained the following records: Needs and Service plan (dated 06/30/2025), Resident Assessment (dated 07/01/2025), Email (dated 05/22/2025), Call button log notes (dated 09/03/2025 to 09/17/2025), Admission Agreement (dated 11/26/2024), Fee Schedule for R1. LPA Calderon toured the facility with S1. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 17, 2025 · control 11-AS-20250912104950
Aug 28, 2025Unsubstantiated
Allegation investigated: Facility staff do not treat residents with dignity or respect.
On August 28, 2025, the California Department of Social Services/Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA) Ernand Dabuet conducted a subsequent unannounced complaint visit. Tierre Thorton, Executive Director, greeted the LPA. (LPA) explained that the purpose of the visit is to investigate the allegation mentioned above. The investigation included interviews, a collection of records, and a tour of the facility. Interviews were conducted with Resident #1 through Resident #4 (R1-R4), Staff #1 through Staff #6 (S1-S6), and Witness #1 through #4 (W1-W4). The Department reviewed several documents, including the Facility Resident Roster (dated 08/27/25), Personnel Report LIC 500 (dated 08/01/25), and Relias Personnel Staff Training, as well as other pertinent records associated with this complaint. (Evaluation Report continues LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 28, 2025 · control 11-AS-20250826161412
Aug 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 21, 2025Unsubstantiated
Allegation investigated: Facility is malodorous. Staff do not ensure the facility is clean and sanitary.
On August 21, 2025, the California Department of Social Services/Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA) Ernand Dabuet conducted a subsequent unannounced complaint visit. Tierre Thorton, Executive Director, greeted the LPA. (LPA) explained that the purpose of the visit is to investigate the allegations mentioned above. The investigation included interviews, a collection of records, and a tour of the facility. Interviews were conducted with Resident #1 through Resident #8 (R1-R8), Staff #1 through Staff #6 (S1-S6). The Department reviewed several documents, including the Facility Resident Roster (dated 08/20/25), Personnel Report LIC 500 (dated 08/01/25), and Facility Floor Plan, as well as other pertinent records associated with this complaint. (Evaluation Report continues LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 21, 2025 · control 11-AS-20250819081451
Aug 13, 2025Unsubstantiated
Allegation investigated: Staff don't respond promptly to residents' calls. Staff did not ensure that a doctor's appointment was scheduled for a resident. Staff are not complying with residents' admission agreements. Untrained staff.
On 08/13/25 Licensing Program Analyst's (LPA) Troy Watson conducted a subsequent visit to deliver findings regarding the above allegations(s). LPA met with the Administrator Tierre Thornton and the purpose of the visit was explained. LPA was granted entry to the facility. Investigation consisted of the following: On 12/18/24 LPA Watson reviewed and obtained copies of the Staff Roster, Resident Roster. On 07/17/25 LPA Watson reviewed and obtained copies of the staff training transcripts, and Admission Agreement for R1. On 12/18/24, LPA conducted interviews with Residents #1- #6 (R1-R7), and Staff #1- #6 (S1-S6). On 07/16/25 LPA Watson interviewed the Administrator Tierre Thornton, Staff #7 (S7). LPA Watson toured the facility with the Business Office Director Armi Uchiyama. CONTINUED ON LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 13, 2025 · control 11-AS-20240709100025
Jul 24, 2025Unsubstantiated
Allegation investigated: Staff don't respond promptly to residents' calls. Staff did not ensure that a doctor's appointment was scheduled for a resident. Staff are not complying with residents' admission agreements. Untrained staff.
On 07/24/2025 Licensing Program Analyst's (LPA) Troy Watson conducted a subsequent visit to deliver findings regarding the above allegations(s). LPA met with the Administrator Tierre Thornton and the purpose of the visit was explained. LPA was granted entry to the facility. Investigation consisted of the following: CONTINUED ON LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 24, 2025 · control 11-AS-20240709100025
Apr 30, 2025Unsubstantiated
Allegation investigated: Facility staff handles residents in a rough manner.
On 04/29/25, Licensing Program Analyst (LPA) Elvira Gonzalez conducted a subsequent unannounced complaint visit to further investigate the above-mentioned allegation and deliver findings. LPA met with Business Office Director, Armida Uchiyama, and the purpose of the visit was explained. LPA was granted access into the facility. The investigation consisted of the following: On 03/19/25, LPA received the following documents: staff roster, resident roster, and conducted interviews with staff #1-#5 (S1-S5). On 04/29/25, LPA conducted interviews with residents #1-#6 (R2-R6) and attempted to interview resident #7 (R7). Furthermore, LPA conducted a tour of the facility. Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 30, 2025 · control 11-AS-20250311102958
Apr 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 17, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 19, 2025Substantiated
Allegation investigated: Facility staff do not respond to call buttons in a timely manner Licensee does not ensure the facility has an active Director on site
This report supersedes the report dated 08/15/2024. The investigation findings of 2 out of 4 allegations have changed from Unsubstantiated to Substantiated. The regulation cited for allegation 2 has been updated from 80072(a)(2) to 87468.1(a)(2). Community Care Licensing Division (CCLD) conducted an unannounced visit to Ivy Park at Culver City facility on 10/02/2024 and met with Manager Armida Uchiyama (S1). CCLD staff explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegations. During this investigation, CCLD staff interviewed staff S1-S5 and interview residents R1- R8. CCLD staff obtained and reviewed the following records: Physician Report (dated 02/07/2022), Individual Service Plan (ISP) (dated 06/20/2024), Admission agreement (dated 10/01/2021), Physician Orders (dated 04/05/2021), Call log report (dated July-August 2024), Meal Plan (dated 7/7/2024 to 09/28/2024), LIC500 Personnel Report (dated 08/24/2024) for R1. The investigationthe state’s words, verbatim · CDSS document, Feb 19, 2025 · control 11-AS-20240806154717
Aug 15, 2024Unsubstantiated
Allegation investigated: Facility staff do not respond to call buttons in a timely manner Facility staff does not serve nutritious meals. Resident's barking dog is interfering with daily living of other residents Licensee does not ensure the facility has an active Director on site
Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Ivy Park at Culver City facility on 08/15/2024 and was greeted by Manager Armida Uchiyama (S1). LPA Calderon spoke to S1 prior to entering the facility to conduct a risk assessment. LPA Calderon explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegations. During this investigation, LPA Calderon interviewed staff S1-S5 and interview residents R1- R8. LPA Calderon obtained and reviewed the following records: Physician Report (dated 02/07/2022), Individual Service Plan (ISP) (dated 06/20/2024), Admission agreement (date 10/01/2021), Physician Orders (date 04/05/2021), Call log report (date July-August 2024), Meal Plan (July 2024) for R1. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 15, 2024 · control 11-AS-20240806154717
Aug 7, 2024Unsubstantiated
Allegation investigated: Staff did not respond to resident’s requests for assistance in a timely manner. Staff did not assist resident with mobility needs following a fall. Licensee does not ensure sufficient staffing to meet residents’ care needs.
On 08/07/24, Licensing Program Analyst (LPA) Elvira Gonzalez conducted an unannounced subsequent complaint visit to conclude investigating the allegations listed above and deliver findings. LPA met with Resident Care Coordinator, Lilia Rodriguez, and the purpose of the visit was explained. The investigation consisted of the following: On 07/24/24, LPA received copies of the Staff Roster, Resident Roster, and employee schedules for the month of July 2024. LPA interviewed residents #1-#2 (R1-R2), and staff #1-#5 (S1-S5). On 08/07/24, LPA interviewed residents #3-#7 (R3-R7) and attempted to interview staff #6-#8 (S6-S8). Furthermore, LPA along with MemoryCare Coordinator, Jessica Navarro, conducted a tour of the facility. Continued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 7, 2024 · control 11-AS-20240718110821
Jul 25, 2024Unsubstantiated
Allegation investigated: Staff do not ensure the facility is kept free of mal odors Staff do not ensure residents beds are in good repair Staff do not ensure old food is being properly discarded “Staff do not ensure facility is kept free of insects Staff do not ensure infection control guidelines are being followed Staff do not ensure residents are provided with fresh clean linens
On 07/25/24 Licensing Program Analyst's (LPAs) Mario Leon and Jose Calderon conducted an initial, unannounced, complaint visit at the above-mentioned facility. LPA's were met by Armida Uchiyama, Business Office Director (S2) and the purpose of the visit was explained. S2 and LPAs toured the facility. The investigation consisted of the following: On 07/25/24 LPA's requested and reviewed facility documents, such as follows: staff and resident rosters, facility insect control documentation between the dates of 05/30/2024 through 07/18/2024, Housekeeping and laundry schedule(s), physician's report for resident one (R1) along with R1's face sheet and LPA's toured the facility. LPA's interviewed eight (8) out of eighty-three (83) residents (R2-R9) and staff one, two, and three (S1-S3). The investigation revealed the following: Regarding the allegation, “Staff do not ensure the facility is kept free of mal odors.”, it has been alleged that the memory care unit of the facility has a foul smellthe state’s words, verbatim · CDSS document, Jul 25, 2024 · control 11-AS-20240718150621
Jun 15, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 28, 2024Unsubstantiated
Allegation investigated: Resident sustained an unexplained fracture while in care. Staff did not observe a change in resident’s condition. Staff left resident unattended in soaking wet diaper for extended period. Staff did not report unusual incidents involving resident. Staff do not provide proper food services to resident. Facility does not have a vehicle to transport wheelchair-bound residents.
On 05/28/2024 Licensing Program Analyst (LPA) Regina Cloyd conducted a subsequent complaint investigation at the above facility to address the following allegation(s). LPAs met with Business Office Director Armida Uchiyama and explained the purpose of the visit. The investigation consisted of the following: During today’s investigation, LPA reviewed Resident Roster, Facility Personnel Report, October 2022 Memory Care Schedule, and interviewed the Sous Vide Chef and Lead Server. On 01/13/2023, Investigator Dennis Seng completed his investigation on the first and second allegations: “Resident sustained an unexplained fracture while in care,” and “Staff did not observe a change in resident’s condition”. The investigation consisted of the following: During the investigation, Inspector Seng reviewed the service request, incident report, supporting documents, medical records, photographs, completed LIS/File Review/Treatment Plan, and interviewed the Administrator, (2) Residents, (2) Med-Techthe state’s words, verbatim · CDSS document, May 28, 2024 · control 11-AS-20221020162028
Feb 23, 2024Unsubstantiated
Allegation investigated: Facility is in disrepair.
On 02/23/2024 Licensing Program Analyst (LPA) Regina Cloyd conducted a complaint investigation at the above facility to address the following allegation(s). LPA met with Business Office Director Armida Uchiyama and explained the purpose of the visit. LPA met with Administrator Brittney Buchannan later in the day. The investigation consisted of the following: During today’s visit, LPA toured (11) resident rooms, interviewed 13 out of 82 residents, interviewed 8 staff which included the Administrator, Business Office Director, MedTech, Maintenance Assistant, Concierge and (3) Care Providers,and reviewed records. Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 23, 2024 · control 11-AS-20231207115841
Feb 22, 2024Unsubstantiated
Allegation investigated: Facility staff handle residents in an aggressive manner. Facility staff leave residents soiled for an extended period of time. Facility staff are not meeting residents' laundering needs.
On 02/22/24, at 09:00am, Licensing Program Analyst (LPA) Perry Scott conducted a subsequent unannounced visit to the facility and was greeted by Brittney Buchannan, Director. LPA explained the purpose of this visit is to gather additional information and deliver findings for the allegations mentioned above. The investigation consisted of the following: An initial complaint visit was completed by LPA Martessa Brown on 03/07/23. A subsequent visit was completed by LPA Perry Scott on 02/22/24. LPAs investigated the allegations mentioned in this complaint; and conducted interviews with residents and staff. Staff rosters, Resident rosters, laundry schedule, and Staff Trainings were obtained from the facility. A tour of the facility was conducted. The investigation revealed the following: Allegation-Facility staff handle residents in an aggressive manner. Report continued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 22, 2024 · control 11-AS-20230301103809
Feb 12, 2024Unsubstantiated
Allegation investigated: Staff did not provide assistance to resident in a timely manner. Staff not providing adequate food service for resident. Staff does not provide activities for residents. Staff does not wear hair nets while cooking and serving food.
Licensing Program Analyst (LPA) Pamela Bunker conducted an unannounced complaint visit on Monday, February 12, 2024, Upon arrival at the facility. LPA Bunker called the facility via telephone and conducted a Risk Assessment. Based on the assessment, the facility is cleared of COVID-19 infection. LPA Bunker met Health Services Director Amber Reynolds and Business Office Director Armi Uchiyama. LPA Bunker explained the purpose of today's visit. The investigation consisted of the following: During the investigation interviews were conducted with staff members (S1-S3) and residents (R1-R8). An inspection of the facility's kitchen was undertaken. During this inspection, it was observed that kitchen staff adhered to hygiene protocols by wearing hair nets. There was an abundance supply of perishable and nonperishable food supplies. The facility's elevator was examined and found to be in optimal operational condition throughout the duration of the visit. LPA Bunker asked pertinent questions ththe state’s words, verbatim · CDSS document, Feb 12, 2024 · control 11-AS-20230612114611
Jan 5, 2024Unsubstantiated
Allegation investigated: Facility staff does not assist residents after falling.
On 01/05/2024 at around 8:20 AM Licensing Program Manager (LPM) Ulysses Coronel and Licensing Program Analyst (LPA) Socorro Leandro initiated a complaint investigation regarding the allegation listed above. LPA and LPM meet with Business Manager Armida Uchiyama and Executive Director Brittney Buchannan and the purpose of the visit was explained. The investigation consisted of the following: During today’s investigation LPM, LPA, and S1 conducted a tour of the facility which included activity areas, dining areas, and random resident bedrooms. LPM and LPA also interviewed 8 out of 82 residents and 8 staff. LPM and LPA reviewed facility plan of operation, 4 resident records, and 4 staff records. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 5, 2024 · control 11-AS-20231228153902
Dec 14, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Ivy Park At Culver City licensed?
Yes — Ivy Park At Culver City is a licensed residential care home for the elderly (RCFE) in Los Angeles (Los Angeles County): California license #198320242, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 150 residents. State records list 29 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated July 9, 2026, appears in the inspection record on this page.
Can Ivy Park At Culver City care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Ivy Park At Culver City with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 150 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 15 RESIDENTS.
How much does Ivy Park At Culver City cost?
California's public licensing record does not include Ivy Park At Culver City's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Ivy Park At Culver City accept Medi-Cal or the Assisted Living Waiver?
Ivy Park At Culver City is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
79 of 150 beds occupied (53%) when the state visited on October 20, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Ivy Park At Culver City?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 38 state visits and 29 dated documents since 2022 for Ivy Park At Culver City; 21 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 20, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 38 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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