Lifelong Senior Living

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff did not treat resident with diginity and respect Staff did not allow resident to leave the facility Staff did not allow resident to have access to a telephone Staff did not provide food service to resident

Licensing Program Analyst (LPA) Michael Cava conducted a subsequent complaint visit to the facilty to investigate the above allegations. LPA met with staff, Louis Ndende, and advised him of the complaint. The administrator, Adranik Kapikyan, was notified over the telephone. Today's investigation consisted of interviews with administrator, staff and residents. A physical plant inspection also made to insure the health and safety for the residents in care. Staff did not treat resident with dignity and respect/Staff did not allow resident to leave the facility: In regards to the above allegations, it was reported that staff do not allow for Resident 1 (R1) to leave the facility, or assist R1 in arranging transportation /appointments for medical needs. Most recently, when R1went out to the front of the facility, R1 was yelled at by staff. It's also alleged that the licensee has forged R1's signature on agency placement forms to keep R1 from moving out. Interviews with the administrator andthe state’s words, verbatim · CDSS document, Jul 9, 2025 · control 31-AS-20250606140409

Allegation investigated: Staff does not allow resident access to phone. Resident was verbally abused while in care. Staff does not assist resident in a timely manner. Staff are not meeting resident's dietary needs.

In conjunction to a Required Annual Inspection and complaint control #31-AS-20241218081847, Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to the facility to follow up on the above allegation. On 10/17/24 and 11/07/24, two calls were made from a co-complainants addressing the allegation of staff not allowing residents access to the telephone. Initial investigation to this allegation was made on 08/29/24, along with three other allegations. At that time, based on the information received, complaint pertaining to all four allegations were Unsubstantiated. Today's investigation consisted of interviews with staff and residents. A physical inspection was also made to insure the facility has a working telephone. Interviews with two (2) of two staff deny the allegation of staff not allowing residents access to the telephone. Interviews with six (6) of six residents do not corroborate with the allegation. Inspection of the physical plant confirm there is a working telthe state’s words, verbatim · CDSS document, Jan 29, 2025 · control 31-AS-20240822103213

Allegation investigated: Staff did not ensure meals provided to the residents consist of an appropriate variety of foods Staff involuntarily transferred resident to a separate facility room

In conjunction with complaint control # 31-AS-20240822103213 and a Required Annual inspection, Licensing Program Analyst (LPA) Michael Cava conducted a subsequent complaint visit to the facility to conclude the investigation regarding the above allegations. LPA met with staff Lewis Ndende and Nsikeloelo Masuloa, and advised them of the complaint. The initial visit was made by LPAs Cava and Nadia Shahbazian on 12/20/24. LPA Cava’s investigation consisted of interviews with staff and residents. LPA also conducted a physical plant inspection and record review. Staff did not ensure meals provided to the residents consist of an appropriate variety of foods: In regards to the allegation, no indication was made about foods not consisting of an appropriate variety, but it was reported that food prepared caused a resident to become ill. Interviews with staff deny the allegation. Staff adds they haven’t experienced or witness the residents feel ill from meals that were served. No reports made tothe state’s words, verbatim · CDSS document, Jan 29, 2025 · control 31-AS-20241218081847

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff did not prevent residents engaging in a physical altercation(s). Staff handled resident in a rough manner. Staff went through resident personal belongings without permission.

Licensing Program Analsyt (LPA) Michael Cava conducted a complaint visit to the facility to investigate the above allegations. LPA met with staff, Lewis Ndende, and advised him of the allegations. Today's investigation consisited of a physical plant inspection, interviews with residents and staff, and record review. Staff did not prevent residents engaging in a physical altercation: In regards to the allegation, it was reported that on or around May 2024, Resident 2 (R2) became upset, and started hitting Resident 1 (R1) for no apparent reason. According to R1, there was staff, that intervened and broke up the incident, redirecting R2. It was also reported that on or around September 2024, as R1 was walking out of the bathroom, they were pushed by Resident 3 (R3). R1 did not sustain any injuries for either incidents. Interviews with staff deny the allegation of preventing residents from engaging in a physical altercation. Staff stated although you cannot really prevent an incident of ththe state’s words, verbatim · CDSS document, Nov 5, 2024 · control 31-AS-20241030162404

Allegation investigated: Staff does not allow resident access to phone. Resident was verbally abused while in care. Staff does not assist resident in a timely manner. Staff are not meeting resident's dietary needs.

Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to the facility to investigate the above allegations. LPA met with staff, Lewis Ndende, and advised him of the complaint. Administrator, Adranik Kapikyan is currently out, but was reached over the telephone. Staff does not allow resident access to phone: In regards to the allegation, it was reported that Staff 1 (S1) does not allow Resident 1 (R1) to use the house phone to make calls. The facility has one telephones available for resident use. Phone is located in the livingroom. Interview with two (2) of two staff deny the allegation. Interviews made with six (6) of six residents does not corroborate with the allegation. During the visit, LPA tested the facility phone, and was able to observe the phone to be functional. Based on the information obtained, there was insufficient evidence to prove the allegation of resident not being allowed access to the the telephone. Therefore, the allegation is deemed Unsubstantithe state’s words, verbatim · CDSS document, Aug 29, 2024 · control 31-AS-20240822103213

Allegation investigated: Wrongful eviction. Staff do not ensure that residents have access to a telephone. Facility has fire hazards. Staff do not ensure residents have access to the grounds outside Licensee did not ensure residents personal property was safely secured

Licensing Program Analysts (LPAs) Raymond Comer and Michael Cava conducted a complaint visit to the facility to investigate the above allegations. LPAs met with the administrator, Adranik Kapikyan, and advised him of the complaint. Today's investigation consisted of interviews with the administrator, two (2) staff, and six (6) residents. LPAs also conducted a physical plant inspection. Wrongful Eviction: In regards to the allegation, it was reported that Resident 1 (R1) was evicted for no proper reason. It was also reported that another resident (see control #31-AS-20240301105312) was unlawfully evicted on or around 03/01/24. According to the administrator and staff, R1 was never evicted. R1 stayed at the facility for approximately a week, and decided to move out on their own on 03/15/24 because they couldn't afford rent. Administrator stated R1 called a taxi service for pick up and left vountarily. Interviews with staff also confirm that R1 left on their own. Interviews with the six (the state’s words, verbatim · CDSS document, Mar 19, 2024 · control 31-AS-20240315154808

Allegation investigated: Facility illegally evicted resident. Facility placed a camera in a resident's room without notifying the resident. Facility placed a camera inside of a bathroom.

Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to the facility to investigate the above allegations. LPA met with the administrator, Andranik Kapikyan, and advised him of the complaint. Today's investigation consisted of interviews with the administrator, record review and a physical plant inspection. Facility illegally evicted a resident: In regards to the allegation, it was reported that after R1's medical appointment on or around 03/01/24, R1 was asked not to return. Interview with the administrator deny the allegation. According to the administrator, on 03/02/24, R1 was exhibiting an aggressive behavior, which was causing a distrubance at the facility. Department of Mental Health and Law Enforcement were called for assistance. R1 was placed on a 5150 hold. R1 is still placed on 5150 hold at this time. Administrator stated they are awaiting discharge, but also stated an eviction was previously issued prior to the incident on 03/02/24 for faillure to complythe state’s words, verbatim · CDSS document, Mar 5, 2024 · control 31-AS-20240301105312

Allegation investigated: Staff handled resident in a rough manner Staff did not assist resident in a timely manner Staff did not provide adequate food service Staff did not provide a comfortable environment for residents Staff did not accommodate resident based on resident’s health conditions Staff did not meet resident's diapering needs Staff mismanaged resident medication

Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to the facility to investigate the above allegations. LPA met with the administrator, Adranik Kapikyan, and advised him of the complaint. Today's investigation consisted of interviews with the administrator, residents and staff, record review and a physical plant inspection. Staff handled resident in a rough manner: In regards to the allegation, it was reported that in the morning of, on or around 02/28/24, staff took a resident's cell phone away, and threw that resident back on the bed. There were no residents or witnesses identified to the allegation. Interviews with the administrator and staff deny the allegation. Interviews with three (3) of the four (4) residents could not confirm that the allegation had occurred. Based on the information obtained, there was insufficient evidence to corroborate the allegation of staff handling a resident in a rough manner. Therefore, the allegation is deemed Unsubstantiated athe state’s words, verbatim · CDSS document, Mar 5, 2024 · control 31-AS-20240228085822

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.