Aegis Living Granada Hills is a residential care home for the elderly (RCFE) in Granada Hills, Los Angeles County, California — state license #197610151, licensed for 100 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 15 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 5, 2026 — published below in full, verbatim and unscored.

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Aegis Living Granada Hills

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Residential care home for the elderly (RCFE) · Large community, 100 residents · Granada Hills, CA · Los Angeles County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #197610151, held since 2021 · read from the California state record on August 2, 2026 ·See on State Site →
10801 Lindley Ave · Granada Hills, Los Angeles County
Phone
(818) 363-3373
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 100 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 10 residents
Bedridden careApproved for 10 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 100 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. HOSPICE FOR 10 RESIDENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 17 times and filed 15 documents. The most recent is a complaint investigation report, dated June 5, 2026.

Most recent state visit
July 6, 2026
Occupancy at the October 11, 2024 visit
80 of 100 beds

The state's published file for this home includes 7 documents with transcribed findings, dated November 9, 2021 to December 6, 2024. 7 of the 7 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (5). 7 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 10 of 15 documentsFull record on the state’s site →
20261 state visit · 1 document
Jun 5, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20254 state visits · 4 documents
Nov 19, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 2, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 4 documents
Dec 6, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff left resident at the hospital unattended Staff left resident in soiled diapers/clothing

Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to the facility to investigate the above allegations. LPA met with the Regional Care Director (RCD), Ticarra Boyd, and advised her of the allegations. Executive Director (ED), Lance Shenk joined shortly after. Today's investigation consisted of interviews witht the RCD, staff, residents. LPA also conducted a physical plant inspection and conducted a record review. Staff left resident at the hospital unattended: In regards to the allegation, it was reported that Resident 1 (R1) was sent to the hospital on or around 11/27/24, and left unattended by staff. R1 is unable to speak or communicate their needs. Interviews with the wellness and care director, Staff 1 (S1) and Staff 2 (S2) deny the allegation, stating they would never leave a resident unattended when taken out into the community. In regards to R1, both S1 and S2 stated R1 was taken to the hospital under doctor's orders for kidney injury. R1's family made arrthe state’s words, verbatim · CDSS document, Dec 6, 2024 · control 31-AS-20241202110854
Oct 11, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Neglect by facility staff resulted in severe dehydration to resident. Facility staff did not follow admission agreement. Facility staff did not properly notify resident's responsible person of rate changes. Facility staff did not answer communications from resident's responsible person.

Licensing Program Analyst (LPA) Michael Cava conducted a subsequent complaint visit to the facility to conclude the investigation regarding the above allegations. The ten day visit was made by LPAs Ray Comer and Michael Cava on 02/29/24. LPA met with the Administrator, Lance Shenk, and Health Service Director, Adriana Sais, and advised them of the complaint. During the course of the investigation, interviews and record review were made. A physical plant inspection also conducted to insure compliance with regulation. Neglect by facility staff resulted in severe dehydration to resident: In regards to the allegation, it was reported that on or around 10/3/23 Resident 1 (R1) was sent to the hospital, and was admitted for being disoriented, unbalanced, unable to walk and speak. The hospital found that the symptoms were due to a severe Urinary Tract Infection (UTI) and severe dehydration sustained while at the facility because of staff neglect. R1 was diagnosed with hypernatremia and requirethe state’s words, verbatim · CDSS document, Oct 11, 2024 · control 31-AS-20240228094940
Jul 27, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 29, 2024Complaint investigation reportSubstantiated

Allegation investigated: Facility staff restrained resident.

Licensing Program Analysts (LPAs) Ray Comer and Michael Cava conducted a complaint visit to the facility to investigate the above allegation. It was reported that facility staff had “sandwiched" Resident 1 (R1) between a wall and the table intentionally to keep them from falling over. This was observed several times during facility visits. Photos were obtained prior to investigation. LPAs met with the administrator, Matthew La Vine, and advised him of the complaint. Todays investigations consisted of interviews with staff, record review, and a physical plant inspection. Although, during the day's investigation, both LPAs Comer and Cava did not observe R1 "sandwiched" between the wall and table, the LPA interviews with staff confirm that caregivers would bring the table close to R1 to assist in feeding and restrict movement to minimize R1 from pushing their wheelchair over. Substantiatedthe state’s words, verbatim · CDSS document, Feb 29, 2024 · control 31-AS-20240228094940
20231 state visit · 1 document
Sep 16, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 1
Type B citations1typical 1
Substantiated complaints3typical 2
Total complaints8typical 7
State visits on file17typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2021.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020254402024441202322020223412021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2024 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (818) 363-3373

Is Aegis Living Granada Hills licensed?

Yes — Aegis Living Granada Hills is a licensed residential care home for the elderly (RCFE) in Granada Hills (Los Angeles County): California license #197610151, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 100 residents. State records list 15 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated June 5, 2026, appears in the inspection record on this page.

Can Aegis Living Granada Hills care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Aegis Living Granada Hills with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 100 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. HOSPICE FOR 10 RESIDENTS.

How much does Aegis Living Granada Hills cost?

California's public licensing record does not include Aegis Living Granada Hills's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Aegis Living Granada Hills accept Medi-Cal or the Assisted Living Waiver?

Aegis Living Granada Hills is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

80 of 100 beds occupied (80%) when the state visited on October 11, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Aegis Living Granada Hills?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 17 state visits and 15 dated documents since 2021 for Aegis Living Granada Hills; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 6, 2024, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

7 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff left resident at the hospital unattended Staff left resident in soiled diapers/clothing
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to the facility to investigate the above allegations. LPA met with the Regional Care Director (RCD), Ticarra Boyd, and advised her of the allegations. Executive Director (ED), Lance Shenk joined shortly after. Today's investigation consisted of interviews witht the RCD, staff, residents. LPA also conducted a physical plant inspection and conducted a record review. Staff left resident at the hospital unattended: In regards to the allegation, it was reported that Resident 1 (R1) was sent to the hospital on or around 11/27/24, and left unattended by staff. R1 is unable to speak or communicate their needs. Interviews with the wellness and care director, Staff 1 (S1) and Staff 2 (S2) deny the allegation, stating they would never leave a resident unattended when taken out into the community. In regards to R1, both S1 and S2 stated R1 was taken to the hospital under doctor's orders for kidney injury. R1's family made arrCDSS inspection report, December 6, 2024 · control 31-AS-20241202110854
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedNeglect by facility staff resulted in severe dehydration to resident. Facility staff did not follow admission agreement. Facility staff did not properly notify resident's responsible person of rate changes. Facility staff did not answer communications from resident's responsible person.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Michael Cava conducted a subsequent complaint visit to the facility to conclude the investigation regarding the above allegations. The ten day visit was made by LPAs Ray Comer and Michael Cava on 02/29/24. LPA met with the Administrator, Lance Shenk, and Health Service Director, Adriana Sais, and advised them of the complaint. During the course of the investigation, interviews and record review were made. A physical plant inspection also conducted to insure compliance with regulation. Neglect by facility staff resulted in severe dehydration to resident: In regards to the allegation, it was reported that on or around 10/3/23 Resident 1 (R1) was sent to the hospital, and was admitted for being disoriented, unbalanced, unable to walk and speak. The hospital found that the symptoms were due to a severe Urinary Tract Infection (UTI) and severe dehydration sustained while at the facility because of staff neglect. R1 was diagnosed with hypernatremia and requireCDSS inspection report, October 11, 2024 · control 31-AS-20240228094940
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff restrained resident.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analysts (LPAs) Ray Comer and Michael Cava conducted a complaint visit to the facility to investigate the above allegation. It was reported that facility staff had “sandwiched" Resident 1 (R1) between a wall and the table intentionally to keep them from falling over. This was observed several times during facility visits. Photos were obtained prior to investigation. LPAs met with the administrator, Matthew La Vine, and advised him of the complaint. Todays investigations consisted of interviews with staff, record review, and a physical plant inspection. Although, during the day's investigation, both LPAs Comer and Cava did not observe R1 "sandwiched" between the wall and table, the LPA interviews with staff confirm that caregivers would bring the table close to R1 to assist in feeding and restrict movement to minimize R1 from pushing their wheelchair over. SubstantiatedCDSS inspection report, February 29, 2024 · control 31-AS-20240228094940

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff slapped a resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analysts (LPAs) Christopher Alemoh and Michael Cava conducted a subsequent complaint visit to the facility to conclude the investigation regarding the above facility. It was alleged that on or around 01/27/23, Resident 1 (R1) was slapped by Staff 1 (S1) while R1 was getting assistance with their shower. LPAs met with the administrator, Matthew La Vine, and advised him of the complaint. Today's investigation consisted of interviews with staff and residents, record review and a physical plant inspection. At approximately 8:45am, a physical plant observation was made to insure the health and safety of the residents. In conjunction with the physical plant inspection, interviews with the administrator and staff were made. Interviews held with the administrator and staff deny the allegation of S1 slapping R1. According to staff, it is R1 that has a history of being aggressive and combative. Interview made with R1 do not corroborate with the allegation. Moreover, R1 could noCDSS inspection report, July 21, 2023 · control 31-AS-20230203165134

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility has Cockroaches
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA), Patrick Shanahan, arrived at the facility in response to the above allegation. The LPA was directed to a computer screen where the LPA's temperature was taken and all COVID questions were asked. LPA then made his way to the facility kitchen to investigate the allegation. Allegation 1. Facility has Cockroaches The LPA was able tour the facility kitchen. On the way to the kitchen, LPA observed that the kitchen staff was in the middle of a deep cleaning. LPA was able to interview the kitchen manager, who confirmed that they have been dealing with a cockroach infestation. The kitchen manager confirmed that on 7/12/2022, LA County Department of Health was at the facility and issued a violation for cockroaches in the kitchen. The kitchen manager confirmed that after the deep cleaning today, a pest control company will come tonight and conduct a deep spray for cockroaches. Continues on LIC 9099-C SubstantiatedCDSS inspection report, July 19, 2022 · control 31-AS-20220714091305
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility accepted resident with prohibited condition.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Angela Panushkina conducted a complaint visit. LPA met with the Administrator and explained the reason for the visit. Entrance interview conducted. The purpose of the visit is to issue an amended version of the original report created 06-14-2022 after review of a second level appeal which will change the finding of the complaint. Allegation 1. Facility accepted resident with prohibited condition. At 11:30 AM, LPA received copies of the resident in question's (R1) Physician Report, and 3 copies of R1's Individualized Service Assessment/Functional Capabilities, Resident Appraisal. The Physicians Report, dated 9/13/21 (conducted prior to R1's admission date), indicates that R1 had a primary diagnosis of dementia and a secondary diagnosis of quadriplegia. Continue on LIC9099-C UnsubstantiatedCDSS inspection report, June 14, 2022 · control 31-AS-20211004100524

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 17 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
3
typical for this size: 2
Total complaints
8
typical for this size: 7
State visits on file
17
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

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(818) 363-3373
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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