Aegis Living Granada Hills is a residential care home for the elderly (RCFE) in Granada Hills, Los Angeles County, California — state license #197610151, licensed for 100 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 15 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 5, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 17 times and filed 15 documents. The most recent is a complaint investigation report, dated June 5, 2026.
The state's published file for this home includes 7 documents with transcribed findings, dated November 9, 2021 to December 6, 2024. 7 of the 7 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (5). 7 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 5, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 19, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 10, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 6, 2024Unsubstantiated
Allegation investigated: Staff left resident at the hospital unattended Staff left resident in soiled diapers/clothing
Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to the facility to investigate the above allegations. LPA met with the Regional Care Director (RCD), Ticarra Boyd, and advised her of the allegations. Executive Director (ED), Lance Shenk joined shortly after. Today's investigation consisted of interviews witht the RCD, staff, residents. LPA also conducted a physical plant inspection and conducted a record review. Staff left resident at the hospital unattended: In regards to the allegation, it was reported that Resident 1 (R1) was sent to the hospital on or around 11/27/24, and left unattended by staff. R1 is unable to speak or communicate their needs. Interviews with the wellness and care director, Staff 1 (S1) and Staff 2 (S2) deny the allegation, stating they would never leave a resident unattended when taken out into the community. In regards to R1, both S1 and S2 stated R1 was taken to the hospital under doctor's orders for kidney injury. R1's family made arrthe state’s words, verbatim · CDSS document, Dec 6, 2024 · control 31-AS-20241202110854
Oct 11, 2024Unsubstantiated
Allegation investigated: Neglect by facility staff resulted in severe dehydration to resident. Facility staff did not follow admission agreement. Facility staff did not properly notify resident's responsible person of rate changes. Facility staff did not answer communications from resident's responsible person.
Licensing Program Analyst (LPA) Michael Cava conducted a subsequent complaint visit to the facility to conclude the investigation regarding the above allegations. The ten day visit was made by LPAs Ray Comer and Michael Cava on 02/29/24. LPA met with the Administrator, Lance Shenk, and Health Service Director, Adriana Sais, and advised them of the complaint. During the course of the investigation, interviews and record review were made. A physical plant inspection also conducted to insure compliance with regulation. Neglect by facility staff resulted in severe dehydration to resident: In regards to the allegation, it was reported that on or around 10/3/23 Resident 1 (R1) was sent to the hospital, and was admitted for being disoriented, unbalanced, unable to walk and speak. The hospital found that the symptoms were due to a severe Urinary Tract Infection (UTI) and severe dehydration sustained while at the facility because of staff neglect. R1 was diagnosed with hypernatremia and requirethe state’s words, verbatim · CDSS document, Oct 11, 2024 · control 31-AS-20240228094940
Jul 27, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 29, 2024Substantiated
Allegation investigated: Facility staff restrained resident.
Licensing Program Analysts (LPAs) Ray Comer and Michael Cava conducted a complaint visit to the facility to investigate the above allegation. It was reported that facility staff had “sandwiched" Resident 1 (R1) between a wall and the table intentionally to keep them from falling over. This was observed several times during facility visits. Photos were obtained prior to investigation. LPAs met with the administrator, Matthew La Vine, and advised him of the complaint. Todays investigations consisted of interviews with staff, record review, and a physical plant inspection. Although, during the day's investigation, both LPAs Comer and Cava did not observe R1 "sandwiched" between the wall and table, the LPA interviews with staff confirm that caregivers would bring the table close to R1 to assist in feeding and restrict movement to minimize R1 from pushing their wheelchair over. Substantiatedthe state’s words, verbatim · CDSS document, Feb 29, 2024 · control 31-AS-20240228094940
Sep 16, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Aegis Living Granada Hills licensed?
Yes — Aegis Living Granada Hills is a licensed residential care home for the elderly (RCFE) in Granada Hills (Los Angeles County): California license #197610151, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 100 residents. State records list 15 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated June 5, 2026, appears in the inspection record on this page.
Can Aegis Living Granada Hills care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Aegis Living Granada Hills with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 100 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. HOSPICE FOR 10 RESIDENTS.
How much does Aegis Living Granada Hills cost?
California's public licensing record does not include Aegis Living Granada Hills's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Aegis Living Granada Hills accept Medi-Cal or the Assisted Living Waiver?
Aegis Living Granada Hills is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
80 of 100 beds occupied (80%) when the state visited on October 11, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Aegis Living Granada Hills?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 17 state visits and 15 dated documents since 2021 for Aegis Living Granada Hills; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 6, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
2023
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 17 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(818) 363-3373Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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