Aaa Royal Senior Living Facility

Allegation investigated: Staff interfered with resident’s visit. Staff confined resident to their room. Staff did not provide resident or their authorized representative with requested information in a timely manner. Staff intimidated resident into signing paperwork.

This is an amendment to the original report issued on 12/16/2025, to make correction to the final findings of the above allegations. At 10:00 AM, Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced subsequent complaint visit. LPA met with the staff and the Administrator Kristina Admayan was contacted via phone. The Administrator arrived shortly after and LPA explained the reason for the visit. An initial complaint visit was conducted on 02/04/2025. LPA obtained resident and staff roster and other pertinent information which include, but not limited to Physician's Report, Admission Agreement, Appraisal Needs and Services Plan, etc., relevant to the investigation. LPA conducted and physical plant tour of the facility. Interviews were conducted with the Administrator, a Placement Agent, one (1) Staff, three (3) out of four (4) residents who were available at the facility. During today's visit, LPA conducted an interview with one (1) out of six (6) residents who was availathe state’s words, verbatim · CDSS document, Apr 15, 2026 · control 31-AS-20250131102508

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff mismanaged resident's medication. Resident did not receive medications as prescribed.

At 9:30 AM, Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced initial complaint visit. LPA met with the Staff Shushanik Mkrtchyan and the Administrator Kristina Admayan was contacted via telephone. LPA explained the reason for the visit. The Administrator arrived at the facility at 9:45 AM. During course of the investigation, interviews and record review were made. At 9:50 AM, LPA requested resident and staff roster. At 9:55 AM, LPA conducted and physical plant tour of the facility. At 10:00 AM, LPA requested copies of pertinent information which include, but not limited to Physician’s Report, Centrally Stored Medication Record (CSMR), Admission Agreement, Appraisal Needs and Services Plan, etc., relevant to the investigation. Between 10:15 AM to 12:25 PM, LPA conducted an interview with the Administrator, Staff #1 (S1), and four (4) out of four (4) residents. Continue on LIC 9099C Substantiatedthe state’s words, verbatim · CDSS document, Sep 22, 2025 · control 31-AS-20250915193556

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff do not ensure care needs for resident are being met.

At 11:45 AM, Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced initial complaint visit to this facility to investigate the above allegation. LPA met with Vanissa Campbell, Staff #1 (S1), who granted access to the facility. The Administrator, Kristina Admayan, arrived shortly after and LPA explained the reason for the visit. During course of the investigation, interviews and record review were made. At 11:50 AM, LPA requested resident and staff roster. At 11:55 AM, LPA requested copies of pertinent information which include, but not limited to Admission Agreement, Physician Report, Appraisal Needs and Services Plan, and etc., relevant to the investigation. At approximately 12:00 PM, LPA conducted a physical plant tour. Between 12:10 PM – 1:00 PM, LPA conducted an interview with the Administrator, one (1) staff and four (4) out of five (5) residents who were able to communicate. Continue on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 17, 2024 · control 31-AS-20240913135055

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff did not provide adequate ALWP accommodations to resident in care

This is an amended report t to clarify the facts of the original report issued 12-19-2023. At 9:40 a.m. Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced complaint visit to this facility to investigate the above allegation. LPA met with Vanissa Campbell, Staff #1 (S1), who granted access to the facility upon arrival. The Administrator, Amy Esrtsian, arrived shortly after and LPA explained the reason for the visit. Entrance interview conducted. At 10:00am, LPA requested copies of documentation which include, but not limited to Admission Agreement dated 11/30/2022 and Appraisal Needs and Services Plan. At 10:15 am, LPA conducted a physical plant tour. From 10:30am – 11:20am, LPA interviewed the Administrator, two (2) staff, and five (5) residents. Substantiatedthe state’s words, verbatim · CDSS document, Dec 19, 2023 · control 31-AS-20231214153230

Allegation investigated: Staff are not ensuring the resident is taking medication as prescribed.

At 9:30 am, Licensing Program Analysts (LPAs) Angela Panushkina, and Huma Rahimi conducted an unannounced initial complaint visit at this facility to investigate the above allegations. LPAs met with Vanissa Campbell, Staff #1 (S1), who granted access to the facility. Shortly after, Designee and the Licensee of the facility arrived, and LPAs explained the reason for the visit. During course of the investigation, interviews and record review were made. At 9:40am, LPAs requested resident and staff roster. At 09:50am, LPAs requested copies of pertinent information which include, but not limited to Medication Policy, Centrally Stored Medication and Destruction Records (CSMDR) for Resident #1 (R1) and R2, Staff training etc., relevant to the investigation. At approximately 10:30am, LPA conducted a physical plant tour, to ensure health and safety of the residents are protected. Between 11:00am – 12:30pm, LPA conducted an interview with the Licensee and Designee, one (1) staff and four (4) resthe state’s words, verbatim · CDSS document, Nov 9, 2023 · control 31-AS-20231108143829

Allegation investigated: Staff refused to provide meals to resident in care Staff did not treat resident with respect

At 9:30 am, Licensing Program Analysts (LPAs) Angela Panushkina, and Huma Rahimi conducted an unannounced initial complaint visit at this facility to investigate the above allegations. LPAs met with Amy Eritsian and Kristina and LPAs explained the reason for the visit. During course of the investigation, interviews and record review were made. At 9:45am, LPAs requested resident and staff roster. At 10:50am, LPAs requested copies of pertinent information which include, but not limited to Admission Agreement, Physician’s Report, Appraisal Needs and Services Plan, Staff training etc., relevant to the investigation. At approximately 11:55am, LPA conducted a physical plant tour, to ensure health and safety of the residents are protected and physical plant is in compliance with Title 22 Regulations. Between 11 am – 12:30pm, LPA interviewed the Licensee and Administrator designee, one (1) staff and four (4) residents. Continue on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 8, 2023 · control 31-AS-20231101104055