Winnetka Home Care is a residential care home for the elderly (RCFE) in Winnetka, Los Angeles County, California — state license #197610320, with a licensed capacity of 6, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 13 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated April 8, 2026 — published below in full, verbatim and unscored.

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Winnetka Home Care

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Winnetka, CA · Los Angeles County
Closed in state recordWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #197610320, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
19733 Hemmingway St · Winnetka, Los Angeles County
Phone
(818) 434-9916
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 6 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. BEDRIDDEN IN BEDROOM 3. HOSPICE WAIVER FOR 6.State service designations935 - ELDERLY · 983 - RCFE / DEMENTIA · 985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 13 times and filed 13 documents. The most recent is a facility evaluation report, dated April 8, 2026.

Most recent state visit
July 8, 2026
Occupancy at the March 13, 2026 visit
4 of 6 beds

The state's published file for this home includes 5 documents with transcribed findings, dated February 12, 2026 to March 13, 2026. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (3). 5 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 13 documentsFull record on the state’s site →
20265 state visits · 7 documents
Apr 8, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 13, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not follow resident’s dietary needs. Staff speaks inappropriately to resident in care. Staff do not ensure the facility is properly maintained. Staff do not ensure residents are provided a comfortable environment.

On 3/13/2026 at approximately 9:30am, Licensing Program Analyst (LPA) Perchui Milena Khurshudyan conducted an unannounced initial visit to investigate the above allegation. Upon arrival LPA met with the Staff/Caregiver Isaiah Phiri and explained the reason for the visit. The facility Administrator Nick Kapikyan got contacted over the phone and arrived shortly after. At approximately 9:45am LPA conducted a physical plant tour to ensure health and safety of the residents are protected. At approximately 9:55am, LPA requested residents and staff rosters. Between 10:00am – 11:00am, LPA conducted interviews with the Administrator, one (1) staff/Caregivers, and four (4) out of four (4) residents residing in the facility. Continue on LIC9099-Creport narrative Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 13, 2026 · control 31-AS-20260306081832
Mar 5, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff does not ensure bathroom toilet is kept in good repair.

On 3/5/2026 at approximately 9:30am, Licensing Program Analyst (LPA) Perchui Milena Khurshudyan conducted an unannounced initial visit to investigate the above allegation. Upon arrival LPA met with the Staff/Caregiver Isaiah Phiri and explained the reason for the visit. The facility Administrator Nick Kapikyan got contacted over the phone and arrived shortly after. At approximately 9:45am LPA conducted a physical plant tour to ensure health and safety of the residents are protected. At approximately 9:55am, LPA requested residents and staff rosters. Between 10:00am – 11:00am, LPA conducted interviews with the Administrator, one (1) staff/Caregivers, and four (4) out of four (4) residents residing in the facility. Continue on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 5, 2026 · control 31-AS-20260225152904
Feb 21, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 12, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not ensure residents care plan was followed. Resident developed pressure injuries while in care. Staff did not follow residents dietary restrictions. Staff are operating beyond the terms and conditions of the license. Staff do not practice safe transfer methods with residents in care.

On 2/12/2026 at approximately 9:00am, Licensing Program Analysts (LPAs) Perchui Milena Khurshudyan and Mariana Agban, Licensing Program Manager Nichelle Gillyard conducted a subsequent complaint visit at this facility to conclude the investigation regarding the above allegations and to deliver the final report. Upon arrival LPAs met with the Staff/Caregiver Isaiah Phiri and explained the reason for the visit. The facility Administrator got contacted over the phone and arrived shortly after. During the initial visit conducted on 12/19/2024, at 9:30am, LPA Khurshudyan with the help of Caregiver conducted a physical plant tour to ensure health and safety of the residents are protected. At approximately 10:00am, LPA requested residents and staff rosters, copy of the facility License. LPA also requested copies of pertinent information which include, but not limited to Physician’s report, Admission Agreement, Appraisal Needs and Services Plan, Staff Training, Incident Reports, and potentialthe state’s words, verbatim · CDSS document, Feb 12, 2026 · control 31-AS-20241209132029
Feb 12, 2026Complaint investigation reportSubstantiated

Allegation investigated: Staff does not follow resident’s dietary needs.

On 2/12/2026 at approximately 9:00am, Licensing Program Analysts (LPAs) Perchui Milena Khurshudyan and Mariana Agban, Licensing Program Manager Nichelle Gillyard conducted an unannounced visit to investigation into the above allegation. Upon arrival LPAs met with the Staff/Caregiver Isaiah Phiri and explained the reason for the visit. The facility Administrator got contacted over the phone and arrived shortly after. At approximately 9:15am LPAs conducted a physical plant tour. At approximately 9:25am, LPA requested residents and staff rosters. LPA also requested copies of pertinent information which include, but not limited to Physician’s report, Admission Agreement, Appraisal Needs and Services Plan, and potential documents relevant to the investigation. Between 9:30am – 11:45am, LPA reviewed four (4) residents files. LPA also conducted interviews with the Administrator, one (1) staff/Caregivers, and two (2) out of four (4) residents who were able to answer questions. Continue on LIC9the state’s words, verbatim · CDSS document, Feb 12, 2026 · control 31-AS-20260211145326
Feb 12, 2026Complaint investigation reportSubstantiated

Allegation investigated: Staff did not prevent smoke from entering the facility. Staff did not keep facility free of insects. Staff does not maintain a comfortable temperature for residents in care.

At 9:00 Am, Licensing Program Analysts (LPAs) Mariana Agban and Perchui Milena Khurshudyan and Licensing Program Manager (LPM) Nichelle Gillyard conducted an initial 10-day complaint visit to investigate the above allegations. At approximately 09:05am, LPAs and LPM conducted a physical plant tour. LPAs requested copies of pertinent information which includes and not limited to Residents files, Staff Roster, Resident Roster. At 9:40 Am, LPAs and LPM met with Administrator Nick Kapikyan and explained the reason for the visit. Between 9:00- 10:15, LPAs and LPM interviwed 2 resdidents, attempted interview two other residents and the Administrator. Allegation: Staff did not prevent smoke from entering the facility. It was alleged that staff leave the facility door open while residents smoke outside, allowing smoke to enter the facility. During the physical plant tour, LPA observed two residents smoking in the backyard while the sliding glass door remained open, which allowed smoke to enterthe state’s words, verbatim · CDSS document, Feb 12, 2026 · control 31-AS-20260204112256
20252 state visits · 2 documents
Aug 13, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 6, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Nov 22, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Oct 29, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations1typical 0
Substantiated complaints1typical 0
Total complaints4typical 0
State visits on file13typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated20265722025220202411020231102022220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (818) 434-9916

Is Winnetka Home Care licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Winnetka Home Care in Winnetka (Los Angeles County), California license #197610320, as “Closed, Change Of Ownership, formerly licensed for 6 residents. State records list 13 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated April 8, 2026, appears in the inspection record on this page.

Can Winnetka Home Care care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Winnetka Home Care with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. BEDRIDDEN IN BEDROOM 3. HOSPICE WAIVER FOR 6.

How much does Winnetka Home Care cost?

California's public licensing record does not include Winnetka Home Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Winnetka Home Care accept Medi-Cal or the Assisted Living Waiver?

Winnetka Home Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 6 beds occupied (67%) when the state visited on March 13, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Winnetka Home Care?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 13 state visits and 13 dated documents since 2022 for Winnetka Home Care; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 13, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

5 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not follow resident’s dietary needs. Staff speaks inappropriately to resident in care. Staff do not ensure the facility is properly maintained. Staff do not ensure residents are provided a comfortable environment.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 3/13/2026 at approximately 9:30am, Licensing Program Analyst (LPA) Perchui Milena Khurshudyan conducted an unannounced initial visit to investigate the above allegation. Upon arrival LPA met with the Staff/Caregiver Isaiah Phiri and explained the reason for the visit. The facility Administrator Nick Kapikyan got contacted over the phone and arrived shortly after. At approximately 9:45am LPA conducted a physical plant tour to ensure health and safety of the residents are protected. At approximately 9:55am, LPA requested residents and staff rosters. Between 10:00am – 11:00am, LPA conducted interviews with the Administrator, one (1) staff/Caregivers, and four (4) out of four (4) residents residing in the facility. Continue on LIC9099-Creport narrative UnsubstantiatedCDSS inspection report, March 13, 2026 · control 31-AS-20260306081832
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff does not ensure bathroom toilet is kept in good repair.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 3/5/2026 at approximately 9:30am, Licensing Program Analyst (LPA) Perchui Milena Khurshudyan conducted an unannounced initial visit to investigate the above allegation. Upon arrival LPA met with the Staff/Caregiver Isaiah Phiri and explained the reason for the visit. The facility Administrator Nick Kapikyan got contacted over the phone and arrived shortly after. At approximately 9:45am LPA conducted a physical plant tour to ensure health and safety of the residents are protected. At approximately 9:55am, LPA requested residents and staff rosters. Between 10:00am – 11:00am, LPA conducted interviews with the Administrator, one (1) staff/Caregivers, and four (4) out of four (4) residents residing in the facility. Continue on LIC9099-C UnsubstantiatedCDSS inspection report, March 5, 2026 · control 31-AS-20260225152904
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not ensure residents care plan was followed. Resident developed pressure injuries while in care. Staff did not follow residents dietary restrictions. Staff are operating beyond the terms and conditions of the license. Staff do not practice safe transfer methods with residents in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 2/12/2026 at approximately 9:00am, Licensing Program Analysts (LPAs) Perchui Milena Khurshudyan and Mariana Agban, Licensing Program Manager Nichelle Gillyard conducted a subsequent complaint visit at this facility to conclude the investigation regarding the above allegations and to deliver the final report. Upon arrival LPAs met with the Staff/Caregiver Isaiah Phiri and explained the reason for the visit. The facility Administrator got contacted over the phone and arrived shortly after. During the initial visit conducted on 12/19/2024, at 9:30am, LPA Khurshudyan with the help of Caregiver conducted a physical plant tour to ensure health and safety of the residents are protected. At approximately 10:00am, LPA requested residents and staff rosters, copy of the facility License. LPA also requested copies of pertinent information which include, but not limited to Physician’s report, Admission Agreement, Appraisal Needs and Services Plan, Staff Training, Incident Reports, and potentialCDSS inspection report, February 12, 2026 · control 31-AS-20241209132029
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff does not follow resident’s dietary needs.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 2/12/2026 at approximately 9:00am, Licensing Program Analysts (LPAs) Perchui Milena Khurshudyan and Mariana Agban, Licensing Program Manager Nichelle Gillyard conducted an unannounced visit to investigation into the above allegation. Upon arrival LPAs met with the Staff/Caregiver Isaiah Phiri and explained the reason for the visit. The facility Administrator got contacted over the phone and arrived shortly after. At approximately 9:15am LPAs conducted a physical plant tour. At approximately 9:25am, LPA requested residents and staff rosters. LPA also requested copies of pertinent information which include, but not limited to Physician’s report, Admission Agreement, Appraisal Needs and Services Plan, and potential documents relevant to the investigation. Between 9:30am – 11:45am, LPA reviewed four (4) residents files. LPA also conducted interviews with the Administrator, one (1) staff/Caregivers, and two (2) out of four (4) residents who were able to answer questions. Continue on LIC9CDSS inspection report, February 12, 2026 · control 31-AS-20260211145326
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not prevent smoke from entering the facility. Staff did not keep facility free of insects. Staff does not maintain a comfortable temperature for residents in care.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At 9:00 Am, Licensing Program Analysts (LPAs) Mariana Agban and Perchui Milena Khurshudyan and Licensing Program Manager (LPM) Nichelle Gillyard conducted an initial 10-day complaint visit to investigate the above allegations. At approximately 09:05am, LPAs and LPM conducted a physical plant tour. LPAs requested copies of pertinent information which includes and not limited to Residents files, Staff Roster, Resident Roster. At 9:40 Am, LPAs and LPM met with Administrator Nick Kapikyan and explained the reason for the visit. Between 9:00- 10:15, LPAs and LPM interviwed 2 resdidents, attempted interview two other residents and the Administrator. Allegation: Staff did not prevent smoke from entering the facility. It was alleged that staff leave the facility door open while residents smoke outside, allowing smoke to enter the facility. During the physical plant tour, LPA observed two residents smoking in the backyard while the sliding glass door remained open, which allowed smoke to enterCDSS inspection report, February 12, 2026 · control 31-AS-20260204112256

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
4
typical for this size: 0
State visits on file
13
typical for this size: 6
See the full inspection record on the state's site →
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(818) 434-9916
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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