Belmont Village Calabasas is a residential care home for the elderly (RCFE) in Calabasas, Los Angeles County, California — state license #197609518, licensed for 165 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 27 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated March 21, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 31 times and filed 27 documents. The most recent is a facility evaluation report, dated March 21, 2026.
The state's published file for this home includes 16 documents with transcribed findings, dated December 20, 2021 to February 24, 2026. 16 of the 16 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (13). 16 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 16 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Mar 21, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 10, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 24, 2026Unsubstantiated
Allegation investigated: Staff did not ensure food was free from contamination.
Licensing Program Analyst (LPA) Zabel Chochian conducted an unannounced initial complaint visit to this facility. Upon arrival LPA was greeted by staff. LPA met with Executive Director (ED) Cynthia Dranchenberg, reason for the visit was explained. On 01/12/2026, the Department received the above listed allegation. Information was received that there is concern with food safety at this facility. Reporting party (RP) states about two weeks ago (exact date unknown), RP found several hairs in their lunch. RP stated the kitchen staff do not cover their hair properly. On 01/16/2026 Licensing Program Analyst (LPA) Zabel Chochian conducted the initial complaint visit. LPA interviewed facility Chef Alvaro Nunez and facility kitchen/dining procedures and policies were discussed. Copies of documents relevant to the investigation was requested. Chef Nunez reported that the kitchen staff preparing meals wear gloves and hair nets. Staff working in the kitchen stations preparing meals observed with gthe state’s words, verbatim · CDSS document, Feb 24, 2026 · control 29-AS-20260112093403
May 18, 2025Substantiated
Allegation investigated: Facility is charging resident for services not received. Staff did not accord resident privacy.
Licensing Program Analyst (LPA) Zabel Chochian conducted an unannounced subsequent complaint visit to this facility today to deliver investigation finding. LPA met with the Director of Resident Care Services, Diana Alvarado and reason for visit was discussed. On 10/28/2024, the Department received the above listed allegations. On 10/30/2024, Licensing Program Analyst (LPA) Zabel Chochian conducted the initial complaint visit. From approximately 11am- 2pm, LPA conducted interview with ten (10) randomly selected residents including resident #1. From approximately 2pm-3pm, LPA reviewed R1’s records and conducted interview with staff. Following is a summary of the allegations and finding: Regarding allegation - Facility is charging resident for services not received: Information was received that R1 was hospitalized in 9/2024; when R1 returned to the community it was suggested that R1 hire a private aide for temporary assistance which would be less expensive than what the facility would chthe state’s words, verbatim · CDSS document, May 18, 2025 · control 29-AS-20241028122537
May 18, 2025Substantiated
Allegation investigated: Staff did not ensure resident had their oxygen when out of room Staff did not safeguard resident's personal belongings
Licensing Program Analyst (LPA) Zabel Chochian conducted an unannounced subsequent complaint visit to this facility today to deliver investigation finding. LPA met with the Director of Resident Care services Diana Alvarado and reason for the visit was discussed. On 01/17/2025, the Department received the above listed allegations. On 01/24/2025, Licensing Program Analyst (LPA) Zabel Chochian conducted the initial complaint visit. From approximately 11am- 1:45pm LPA and Mrs. Alvarado toured the facility common areas and resident rooms. Interviews were conducted during the tour with 6 (six) randomly selected residents and 2 (two) other potential witnesses. On 02/19/2025, during a subsequent complaint visit for another complaint, LPA Chochian reviewed resident records and interviewed six (6) staff members. Following is a summary of the allegations and finding: (Continue to LIC9099c) Substantiatedthe state’s words, verbatim · CDSS document, May 18, 2025 · control 29-AS-20250117145754
Apr 9, 2025Substantiated
Allegation investigated: Staff do not administer resident's medications as prescribed.
Licensing Program Analysts (LPAs) Emily Peraldi and Quoc Huynh conducted an unannounced subsequent complaint visit to this facility to deliver findings. At 10:22 a.m., the LPAs met with staff and explained the reason for the visit. At 10:35 a.m., Executive Director (ED) Nancy Nelson met with the LPAs. During the initial visit conducted on 3/20/2024 between 9:50 a.m. and 5:10 p.m., LPA Peraldi and LPM Heffernan conducted a physical plant tour and conducted a review of medication, medication records, policy and procedures with medication technician. During today’s visit, the LPAs conducted a physical plant tour and conducted interviews with the ED, two (2) staff and four (4) residents. Between 12:50 p.m. and 1:22 p.m., the LPAs conducted a review of medication and medication documentation with medication technician for four (4) residents. The LPAs also obtained copies of pertinent documents on both visits. Continued on LIC 9099-C. Substantiatedthe state’s words, verbatim · CDSS document, Apr 9, 2025 · control 29-AS-20240319090812
Apr 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 12, 2025Unsubstantiated
Allegation investigated: Facility failed to seek timely medical attention for resident resulting in a questionable death. Staff inappropriately handled the residents resulting in bruising. Staff did not provide a resident care service as agreed. Residents sustained pressure injuries due to neglect. Resident fell due to staff neglect. Staff did not respond to a resident's calls for assistance. Staff violated residents’ personal rights. Facility retained a resident requiring a higher level of care.
Licensing Program Analyst (LPA) Zabel Chochian conducted an unannounced subsequent complaint visit to this facility today to deliver investigation finding. LPA met with Executive Director (ED) Nancy Nelson and explained the reason for the visit. On 03/04/2024, the Department received the above listed allegations with lack of pertinent information. On 03/07/2024, at approximately 8:30 a.m., LPA Chochian left voicemail message for the reporting party, however no return call was received. An email was also sent on 03/07/2024 to the reporting party and no response was received. Licensing Program Analyst (LPA) Zabel Chochian conducted the initial complaint visit on 03/07/2024 and met with the ED. Allegations were briefly discussed with ED. A toured of the facility was conducted at approximately 3:30pm to ensure there are no immediate health and safety concerns. Residents in “The Neighborhood” were unable to be interviewed due to lack of capacity. (Continue to LIC9099c) Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 12, 2025 · control 29-AS-20240304152506
Mar 12, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 2, 2025Unsubstantiated
Allegation investigated: Staff did not meet a resident's laundry needs. Staff falsified a resident's care documents. Staff did not ensure that a resident's room was free of trash. Staff did not prevent residents' from playing in their feces.
Licensing Program Analyst (LPA), Martha Arroyo conducted a subsequent complaint visit to the above facility. The purpose of the visit is to deliver findings for the above allegations. The initial complaint visit was conducted on 03/05/2024 by LPA M. Arroyo. On today's visit, LPA Arroyo met with Director of Resident Care Services, Diana Alvarado . Entrance interview. During the initial visit on 03/05/2024, LPA Arroyo conducted a plant tour at 10:30AM, toured the Neighborhood (Memory Care) and observed five (5) random resident bedrooms starting at 10:33AM, conducted interviews with the ED, six (6) staff members, and three (3) residents between 9:55AM and 2:40PM, conducted a file review at 11:30AM, and obtained copies of pertinent documents. Report Continued on LIC 9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 2, 2025 · control 29-AS-20240301140339
Dec 20, 2024Unsubstantiated
Allegation investigated: Staff not trained to meet residents’ incontinence needs. Staff inappropriately handle residents in care. Staff speak inappropriately to residents in care. Staff do not afford residents in care dignity and respect. Residents had unexplained bruises. Residents’ needs are not being met. Residents is not residing in an appropriate setting. Administrator does not have knowledge of applicable laws and/or regulations.
Licensing Program Analyst (LPA) Sandra Urena conducted an unannounced complaint investigation visit at the facility to investigate the allegations listed above. LPA Urena met with Nancy Nelson, Executive Director (ED) at 1:45 p.m., and explained the reason for the visit. On 06/16/2023, Licensing Program Analyst (LPA) KaSandra Lopez conducted an unannounced initial complaint inspection at the facility today regarding the above allegations. The LPA met with Administrator Nancy Nelson at 12:19 PM and explained the reason for the inspection. Continues on LIC 9099 (pg.2) Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 20, 2024 · control 29-AS-20230612083135
Oct 24, 2024Unsubstantiated
Allegation investigated: Facility illegally evicted a resident in care. Facility did not issue a refund to a resident in care.
On 10/24/2024, Licensing Program Analyst (LPA) Kelly Dulek conducted a subsequent complaint investigation visit to deliver final findings for the above allegations. During this visit, LPA met with Executive Director (ED) Nancy Nelson and explained the reason for the visit. On the allegation: Facility illegally evicted a resident in care. It is alleged that after Resident #1 (R1) was physically combative with staff due to R1’s cognitive decline, they were taken to a Psychiatric hospital beginning 01/28/2024. After being at the psychiatric hospital for a few days, R1’s responsible party was contacted by the facility who stated that after evaluation/reappraisal of R1, they could not return to the facility. R1’s responsible party moved their belongings out of the facility on 02/25/2024 and notified the ED. According to the allegation, the facility never provided an eviction notice to R1 and/or their responsible party. Report Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 24, 2024 · control 29-AS-20240325102029
Oct 9, 2024Unsubstantiated
Allegation investigated: Staff are forcing residents into the shower while in care
Licensing Program Analyst (LPA) Valeria Conway made a subsequent complaint visit to facility to deliver complaint findings. Administrator was unavailable during today's visit, but authorized Diana Alvarado, Director of Resident Care Services to sign today's reports. LPA explained the purpose of the visit. Entrance interview conducted. It was alleged that staff are forcing residents into the shower. It was further reported that staff are forced residents into the shower even if the resident screams or refuses. Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 9, 2024 · control 29-AS-20240201230214
Oct 9, 2024Unsubstantiated
Allegation investigated: Staff did not ensure resident was adequately fed
Licensing Program Analyst (LPA) Valeria Conway made a subsequent complaint visit to facility to deliver complaint findings. Administrator was unavailable during today's visit, but authorized Diana Alvarado, Director of Resident Care Services to sign today's reports. LPA explained the purpose of the visit. Entrance interview conducted. It was alleged that the staff did not ensure resident was adequately fed, as it was reported that staff did not ensure meals were delivered to Resident #1 (R1) for several days following a physicians change in the residents dietary order. Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 9, 2024 · control 29-AS-20240220152012
Aug 29, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 29, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 27, 2024Unsubstantiated
Allegation investigated: Resident sustained unexplained bruises
Licensing Program Analyst (LPA) Kelly Dulek conducted a subsequent complaint investigation for the allegation listed above. LPA arrived at the facility at 02:05PM and was greeted by the concierge. LPA met with Executive Director (ED) Nancy Nelson at 02:13PM. Entrance interview conducted. During today's visit, LPA interviewed staff between 02:22PM and 03:00PM. During an initial complaint visit which took place on 01/30/2024, LPA interviewed facility management at 09:26AM, toured the facility with Executive Director and Director of Resident Care Services at 11:42AM. No immediate health and safety hazards were observed during facility tour. LPA obtained copies of documents pertinent to the investigation. During an unrelated complaint investigation on 02/08/2024, LPA conducted resident interviews and discussed Resident #1 (R1) who is named in the complaint with the ED and Director of Resident Care Services. Throughout the course of the investigation, LPA reviewed pertinent documents. The fthe state’s words, verbatim · CDSS document, Aug 27, 2024 · control 29-AS-20240123152644
Mar 20, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 15, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Belmont Village Calabasas licensed?
Yes — Belmont Village Calabasas is a licensed residential care home for the elderly (RCFE) in Calabasas (Los Angeles County): California license #197609518, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 165 residents. State records list 27 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated March 21, 2026, appears in the inspection record on this page.
Can Belmont Village Calabasas care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Belmont Village Calabasas with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 165 NON-AMBULATORY, OF WHICH 50 MAY BE BEDRIDDEN. APPROVED FOR DELAYED EGRESS IN MEMORY CARE UNIT. ALL ROOMS APPROVED FOR NON-AMBULATORY & BEDRIDDEN. HOSPICE WAIVER FOR 20 RESIDENTS.
How much does Belmont Village Calabasas cost?
California's public licensing record does not include Belmont Village Calabasas's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Belmont Village Calabasas accept Medi-Cal or the Assisted Living Waiver?
Belmont Village Calabasas is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
108 of 165 beds occupied (65%) when the state visited on February 24, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Belmont Village Calabasas?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 31 state visits and 27 dated documents since 2021 for Belmont Village Calabasas; 16 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 24, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 31 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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