Ivy Park At Burbank is a residential care home for the elderly (RCFE) in Burbank, Los Angeles County, California — state license #197609362, licensed for 130 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 23 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated October 17, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 23 times and filed 23 documents. The most recent is a facility evaluation report, dated October 17, 2025.
The state's published file for this home includes 12 documents with transcribed findings, dated October 8, 2021 to August 5, 2025. 12 of the 12 carry the state's recorded outcome word: “Substantiated” (5), “Unsubstantiated” (7). 12 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 12 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Oct 17, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 5, 2025Unsubstantiated
Allegation investigated: Staff did not prevent a resident from sustaining multiple falls while in care
Licensing Program Analyst (LPA) Jose Tan conducted an unannounced subsequent visit to this facility to further investigate the above allegation. LPA met with Operations Specialist Laura Kephart and explained the reason for the visit. LPA conducted a physical plant tour at around 10:00 AM, requested copies of facility documents relevant to the investigation at 10:38 AM, reviewed records between 10:45 AM to 11:45 AM and interviewed staff and residents between 11:45 AM to 1:45 PM. Regarding the allegation that Staff did not prevent a resident from sustaining multiple falls while in care, it was alleged that Resident #1 (R1) had two (2) falls within two (2) months, LPA's record review today revealed that R1 was hospitalized on 03/03/25 and 04/15/25 due to fall. LPA's interview with R1 today at 1:05 PM revealed that R1 was with a caregiver on both times R1 fell and on both occasions, the care staff tried to break R1's fall. LPA's interview with Staff #1 (S1) who was present during the initithe state’s words, verbatim · CDSS document, Aug 5, 2025 · control 31-AS-20250516163441
May 6, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 17, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 19, 2025Substantiated
Allegation investigated: Staff had an inappropriate sexual interaction with resident in care
On 02/19/25, Licensing Program Analysts (LPAs) Mariana Agban, Nadia Shahbazian, Angela Panushkina, Lesile Ngo-Castaneda, and Licensing Program Manager (LPM) Eva Miller conducted an unannounced visit to the facility to deliver the finding on the above allegation. LPAs and LPM met with the Executive Director Brittney Buchannan and explained the purpose of the visit. On October 10, 2024, the Woodland Hills South Adult and Senior Care office received a complaint alleging that staff had an inappropriate sexual interaction with resident in care. The investigation was conducted by Investigator Dennis Douglas from the Community Care Licensing Division (CCLD) Investigations Branch. The following was determined: Allegation: Staff had an inappropriate sexual interaction with resident in care. During the investigation, the Department conducted interviews with facility staff, the Burbank Police Department, the detective assigned to the case, and residents at the facility. Copies of Resident #1 (R1)the state’s words, verbatim · CDSS document, Feb 19, 2025 · control 31-AS-20241003120407
Feb 19, 2025Unsubstantiated
Allegation investigated: Staff does not provide adequate supervision resulting in resident engaging in physical altercations with other residents. Staff did not seek medical attention to resident. Staff does not provide a safe environment to residents. Staff do not notify responsible parties of incidents.
At 9:30am, Licensing Program Analysts (LPAs) Angela Panushkina, Nadia Shahbaziana, Mariana Agban, Leslie Ngo-Castaneda and Licensing Program Manager (LPM) Eva Miller conducted an unannounced subsequent complaint visit at this facility to deliver final findings. The team met with the Executive Director and explained the reason for the visit. An initial visit was conducted by LPA Panushkina on 12/12/2024 and interviews and record reviews were made. Moreover, at 10:05am, LPA requested resident and staff roster. At 10:20am, LPA requested copies of pertinent information which include, but not limited to Physician’s Report, Appraisal Needs and Services Plan, Reporting Requirements, etc., relevant to the investigation. At approximately 10:25am, LPA conducted a physical plant tour, to ensure health and safety of the residents are protected and physical plant is in compliance with Title 22 Regulations. Between 10:30am – 01:30pm, LPA conducted an interview with the Executive Director, Health Serthe state’s words, verbatim · CDSS document, Feb 19, 2025 · control 31-AS-20241206133513
Feb 19, 2025Substantiated
Allegation investigated: Facility is understaff.
On 2.19.2025 Licensing Program Manager (LPM) Eva Miller, Licensing Program Analysts (LPAs) Leslie Ngo-Castaneda, Marianna Agban, Nadia Shahbazian, and Angela Panushkina arrived at the facility to conduct an unannounced subsequent visit to deliver the determination on the above allegations. LPAs was greeted by Briittany Buchanan and was advised the reason for the visit. Entrance interview conducted. On 9/25/2024 at 11AM LPA conducted a physical plant tour to ensure the health and safety of the residents in care. Allegation #1: Facility is understaffed. Continue to LIC 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Feb 19, 2025 · control 31-AS-20240920163810
Nov 21, 2024Unsubstantiated
Allegation investigated: Facility retained resident with prohibited health condition.
Licensing Program Analysts (LPA) Abeye Duguma, Angelica Segovia and Nadia Shahbazian conducted an unannounced subsequent complaint visit to the facility. LPA met with Executive Director, Brittney Buchannan, and explained the reason for the visit. ---Facility retained resident with prohibited health condition. It was alleged that facility retained a resident with mrsa and did not prevent mrsa outbreak. To investigate the allegation, on 03/06/2024 LPA Antonia Alvizar- Ettima requested pertinent documents at around 12:25p.m. and interviewed four (04) staff from around 12:40p.m. to 1:35p.m. A review of the Pristine Home Health Physician's Orders, MS Diagnostic Laboratories LLC, and Resident Care Notes revealed that resident tested positive for mrsa on 02/23/2024 and was transferred to Glendale Care Center on 02/27/2024. (CONT. on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 21, 2024 · control 31-AS-20240226110712
Nov 6, 2024Unsubstantiated
Allegation investigated: Facility staff are not responding to the residents setting off the beeper system at the main entrance of the facility. Facility staff do not respond to the residents calls for assistance in a timely manner. Facility staff are not qualified.
Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced subsequent complaint visit to the facility to investigate the above allegation. LPA met with Beatriz Martinez and explained the reason for the visit. --- Facility staff are not responding to the residents setting off the beeper system at the main entrance of the facility. It was alleged that residents with memory loss wander the ground floor and set off beeper system at main entrance, then nobody responds to help. To investigate the allegation, LPA conducted a physical plant tour at around 11:00a.m. and interviewed four (04) staff. During the physical plant tour, LPA observed two (02) delayed egress doors on opposite ends of the second floor. (CONT. on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 6, 2024 · control 31-AS-20240116093357
Oct 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 23, 2024Substantiated
Allegation investigated: Staff is not able to meet resident's needs due to inadequate staffing.
On 07/23/24, at 10:00 a.m., Licensing Program Analyst (LPA) Evelin Rios arrived at the facility to conduct an unannounced, initial complaint visit. At approximately 10:10 a.m. LPA met with the Executive Director, Britney Buchannan, the Health Services Director, Beatriz Martinez, the Memory Care Director, Ethan Reid and the Business Director, Leigh Ikeda. LPA explained the purpose of the visit. An entrance interview was conducted. LPA was provided copies of the resident roster, staff schedule and staff assignments. At approximately 10:30 a.m. while waiting to conduct a physical plant tour LPA interviewed two (2) residents. At approximately 10:40 a.m. LPA along with the Health Services Director and the Memory Care Director, conducted a physical plant tour to ensure the health and safety of the residents in care. From 10:51 a.m. to 2:06 p.m., LPA interviewed eight (8) out of (9) residents with one (1) resident refusing to be interviewed and eight (8) staff, four (4) of which provide directhe state’s words, verbatim · CDSS document, Jul 23, 2024 · control 31-AS-20240719164328
May 16, 2024Unsubstantiated
Allegation investigated: Memory care unit is in unsanitary condition. Facility has shortage of cleaning supplies. Facility has insufficient staffing to meet the needs residents. Facility has roaches.
Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced subsequent complaint visit to the facility to investigate the above allegation. LPA met with Memory Care Director, Ethan Reid, and explained the reason for the visit. ---Memory care unit is in unsanitary condition. It was alleged that Resident #1 (R1) is in unsanitary condition, the odor in the room is very bad and has bowel movement in fingernails and carpet. To investigate the allegation, on 02/22/2024 LPA conducted a physical plant tour of memory care unit (Evergreen) at around 5:20 PM and interviewed four (04) staff between 6:00 PM to 07:00 PM. LPA was unable to interview residents. During the physical plant tour, LPA observed that all residents were clean and well groomed. LPA selected six (06) rooms at random, including R1’s room, and did not observe any stains on the carpet or experience any malodor. (CONT on LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, May 16, 2024 · control 31-AS-20240216140950
Oct 14, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Ivy Park At Burbank licensed?
Yes — Ivy Park At Burbank is a licensed residential care home for the elderly (RCFE) in Burbank (Los Angeles County): California license #197609362, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 130 residents. State records list 23 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated October 17, 2025, appears in the inspection record on this page.
Can Ivy Park At Burbank care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Ivy Park At Burbank with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 100 NON-AMBULATORY OF WHICH 30 MAY BE BEDRIDDEN.HOSPICE APPROVED FOR 12.NEW MANAGEMENT COMPANY, OAKMONT MANAGEMENT GROUP,LLC EFFECTIVE DATE 7/1/2022.
How much does Ivy Park At Burbank cost?
California's public licensing record does not include Ivy Park At Burbank's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Ivy Park At Burbank accept Medi-Cal or the Assisted Living Waiver?
Ivy Park At Burbank is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
94 of 130 beds occupied (72%) when the state visited on August 5, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Ivy Park At Burbank?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 23 state visits and 23 dated documents since 2021 for Ivy Park At Burbank; 12 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 5, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 23 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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