Meadowbrook At Agoura Hills is a residential care home for the elderly (RCFE) in Agoura Hills, Los Angeles County, California — state license #197608878, licensed for 185 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 45 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated October 21, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 48 times and filed 45 documents. The most recent is a facility evaluation report, dated October 21, 2025.
The state's published file for this home includes 25 documents with transcribed findings, dated October 4, 2021 to April 9, 2025. 25 of the 25 carry the state's recorded outcome word: “Substantiated” (11), “Unsubstantiated” (14). 25 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 25 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Oct 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 15, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 15, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 6, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 9, 2025Unsubstantiated
Allegation investigated: Facility failed to provide resident records to resident and/or their authorized person
Licensing Program Analyst (LPA), Esther Cortez conducted an unannounced initial 10-day complaint visit for the above allegation. Upon arrival, LPA met with Administrator Joey Alvarado and was explained the reason for the visit. Entrance interview conducted. During today's inspection, between 10:50 a.m. and 5:30 p.m., the LPA interviewed the administrator, conducted a file review, and collectected pertinent documents relevant to the investigation. Report will continue on LIC9099-C, 2nd page. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 9, 2025 · control 29-AS-20250408090835
Apr 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 12, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 20, 2025Substantiated
Allegation investigated: Staff are not responding to resident's call buttons in a timely manner
Licensing Program Analyst (LPA), Esther Cortez conducted an unannounced initial 10-day complaint visit for the above allegation. Upon arrival, LPA met with Administrator Joey Alvarado and was explained the reason for the visit. Entrance interview conducted. During today's inspection, between 11:30 a.m. and 4:00 p.m., the LPA interviewed four (4) staff, ten (10) residents, tested three (3) randomly selected resident's pendants, reviewed and obtained copies of pertinent documents relevant to the investigation Report will continue on LIC9099-C, 2nd page. Substantiatedthe state’s words, verbatim · CDSS document, Feb 20, 2025 · control 29-AS-20250212152447
Jan 21, 2025Substantiated
Allegation investigated: Facility staff are unable to provided medication as prescribed to residents during an evacuation.
Licensing Program Analyst (LPA), Esther Cortez conducted an unannounced subsequent complaint visit for the above allegation. Upon arrival, LPA met with Administrator Joeyvic Alvarado and was explained the reason for the visit. Entrance interview conducted. On 01/15/2024, between 11:20 a.m. and 4:30 p.m., the LPA conducted a tour of the physical plant, interviewed four (4) staff, thirteen (13) residents, one (1) residents family member, conducted a medication audit for three residents, and collected pertinent documents relevant to the investigation. During today's visit the LPA interviewed four (4) staff, and conducted a file review. Report will continue on LIC9099-C, 2nd page. Substantiatedthe state’s words, verbatim · CDSS document, Jan 21, 2025 · control 29-AS-20250113083252
Dec 12, 2024Substantiated
Allegation investigated: Staff are not responding to resident's call button in a timely manner
Licensing Program Analyst (LPA), Esther Cortez conducted an unannounced initial 10-day complaint visit for the above allegation. Upon arrival, LPA met with the Michelle Greenburg Bussiness Office Manager, and Lauria Gallagher Director of Resident Service and was explained the reason for the visit. Entrance interview conducted. During today's inspection, between 01:45 p.m. and 6:00 p.m., the LPA interviewed four (4) staff, two (2) residents, and tested a resident's pendant. Report will continue on LIC9099-C, 2nd page. Substantiatedthe state’s words, verbatim · CDSS document, Dec 12, 2024 · control 29-AS-20241204122034
Dec 12, 2024Unsubstantiated
Allegation investigated: Resident was inappropriately touched by staff
Licensing Program Analyst (LPA) Esther Cortez conducted a subsequent complaint visit to deliver final findings for the above allegation. During today’s visit, the LPA met with Business Office Manager II Michelle Greenburg and Director of Resident Services I, Lauria Gallagher and explained the reason for the visit. On 08/26/2024, the Woodland Hills North Adult and Senior Care Regional Office received a complaint regarding sexual abuse. The complaint alleged Staff #1 (S1) sexually abused Resident #1 (R1) by touching R1’s vagina. The complaint was referred to the Community Care Licensing Division (CCLD) Investigations Branch (IB) and assigned to Investigator Christine Ferris. On 08/28/2024, from 10:45am to 4:30pm, Licensing Program Analyst (LPA) Esther Cortez conducted an initial visit to investigate the allegation listed above. LPA Cortez arrived at the facility at 10:45am and met with Diane Lugar, Operations Specialist/Interim Administrator, and explained the reason for the visit. Reporthe state’s words, verbatim · CDSS document, Dec 12, 2024 · control 29-AS-20240826174337
Dec 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 10, 2024Unsubstantiated
Allegation investigated: Facility is not preventing the spread of COVID-19.
Licensing Program Analyst (LPA) Esther Cortez conducted a subsequent visit to investigate the allegation listed above. LPA Cortez arrived at the facility at 10:45 a.m., and the LPA met with Operation Specialist Diane Lugar and explained the reason for the visit. Executive Director Jeff Labelle joined the LPA and Operation Sepcialist mid visit. On 08/28/2024, between 01:30 p.m. and 4:30 p.m., the LPA interviewed the Interim Administrator, one staff, toured the facility with Memory care director and obtained copies of pertinent documents relevant to the investigation. During today's visit the LPA conducted a file review, one (1) staff and four (4) resindent interviews. Report will continue on LIC9099-C (2nd Page.) Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 10, 2024 · control 29-AS-20240827001844
Sep 10, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 14, 2024Substantiated
Allegation investigated: Staff are not following a resident's physician's order.
Licensing program Analysts (LPAs) Sandra Urena, Trevor Byrne, and Erica Mosley conducted an unannounced 10-day visit to investigate the allegation listed above. The LPAs arrived at the facility at 09:55 a.m. The LPAs met with Diane Lugar, Operations Specialist, Ruth Austin, Divisional Director Health & Wellness, and Shari Lefevre, Regional Director of Operations, and explained the reason for the visit. The LPAs interviewed Ruth Austin, Divisional Director Health & Wellness, and Shari Lefevre, Regional Director of Operations from 10:11 a.m. to 11: 10 a.m. and requested records pertinent to the allegation at 10:45 a.m. The interviews revealed that the facility does have a policy and prohibits the use of bed rails. Furthermore, the interviews revealed that management became aware that the previous Executive Director did not have residents’ responsible parties sign the bed rail policy; consequently, residents are not aware of the facility’s policy. Continues on LIC 9099C… Substantiatedthe state’s words, verbatim · CDSS document, Aug 14, 2024 · control 29-AS-20240809125133
Aug 14, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 21, 2024Unsubstantiated
Allegation investigated: Resident sustained injury while in care. Staff did not follow medication protocol as prescribed. Staff did not respond to resident's call pendent timely. Staff did not afford a resident respect in their relationship. Staff did not clean resident's room. Resident's room was malodorous. Staff did not safeguard a resident's property.
Licensing Program Analyst (LPA), Martha Arroyo conducted a subsequent visit to the facility to issue findings for the above allegations. The initial visit was conducted on 01/12/2022 by LPA Z. Chochian and subsequent visits were conducted on 02/15/2022 by LPA K. Lopez, and 02/12/2024 and 02/29/2024 by LPA M. Arroyo. During today's visit, LPA met with Executive Director (ED), Joeyvic Alvarado. Entrance interview. During the initial visit on 01/12/2022, LPA Chochian requested and obtained pertinent records. On 02/15/2022, LPA Lopez conducted interviews with three staff members between 10:44 a.m. and 4:00 p.m. and reviewed facility records. On 02/12/2024, LPA Arroyo conducted an interview with the ED at 9:35 a.m., conducted a resident file review at 9:55 a.m., and obtained copies of pertinent documents. On 02/29/2024, LPA Arroyo conducted interviews with one staff member, eight residents, and two family members between 1:03 p.m. and 2:05 p.m., and obtained copies of pertinent documents. Cthe state’s words, verbatim · CDSS document, Mar 21, 2024 · control 29-AS-20220107092349
Mar 21, 2024Unsubstantiated
Allegation investigated: Staff did not adequately care for resident's wound. Staff did not ensure facility is free of insects.
Licensing Program Analyst (LPA), Martha Arroyo conducted a subsequent complaint visit to the above facility. The purpose of the visit is to deliver findings for the above allegations. The initial visit was conducted on 09/08/2023, and a subsequent visit was conducted on 02/29/2024 by LPA M. Arroyo. On today's visit, LPA Arroyo met with Executive Director (ED), Joey Alvarado. Entrance interview. During the initial visit on 09/08/2023, at 9:40 a.m., LPA Arroyo conducted a tour of the facility to ensure there were no health and safety concerns, toured the kitchen/dining room/food area at 9:43 a.m., conducted interviews with the Administrator and two staff between 8:50 a.m. and 9: 45 a.m., conducted a file review at 9:15 a.m., and obtained copies of pertinent documents. On 02/29/2024, LPA Arroyo conducted interviews with one staff, eight residents, and two family members between 1:03 p.m. and 2:05 p.m. and obtained copies of pertinent documents. Hospital records were also requested and revthe state’s words, verbatim · CDSS document, Mar 21, 2024 · control 29-AS-20230907163503
Mar 21, 2024Unsubstantiated
Allegation investigated: Licensee retaliated against resident. Facility staff failed to bathe resident. Facility staff failed to clean resident's room. Administrator does not respond to responsible party in a timely manner.
Licensing Program Analyst (LPA), Martha Arroyo conducted a subsequent complaint visit to the above facility. The purpose of the visit is to deliver findings for the above allegations. The initial visit was conducted on 12/22/2023, and a subsequent visit was conducted on 02/29/2024 by LPA M. Arroyo. On today's visit, LPA Arroyo met with Executive Director (ED), Joey Alvarado. Entrance interview. During the initial visit on 12/22/2023, at 10:35 a.m., LPA Arroyo conducted a tour of the facility to ensure there were no health and safety concerns, conducted interviews with the ED, one staff member, and one resident between 10:20 a.m. and 10:57 a.m., conducted a file review at 11:25 a.m., and obtained copies of pertinent documents. On 02/29/2024, LPA Arroyo conducted interviews with one staff member, eight residents, and two family members between 1:03 p.m. and 2:05 p.m., and obtained copies of pertinent documents. Continued on LIC 9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 21, 2024 · control 29-AS-20231218160810
Dec 22, 2023Unsubstantiated
Allegation investigated: Staff hit resident Resident bit another resident's leg Facility did not notify resident's family of incident Insufficient staffing
Licensing Program Analyst (LPA) Martha Arroyo conducted an unannounced subsequent complaint visit to the above facility. The purpose of the visit is to deliver findings for an investigation initiated by LPA K. Lopez on 11/01/2021. During today’s visit, LPA met with Executive Director, Joeyvic Alvarado and the reason for the visit was explained. During the initial visit on 11/01/2021, LPA met Regional Director Joann Gange and Assistant Administrator Walter Cline. During the visit, the LPA conducted a physical plant tour of the memory care unit beginning at 12:54 PM with Walter Cline. Between 1:08 PM and 2:40 PM the LPA conducted interviews with Staff #1 (S1) and Staff #2 (S2). The LPA attempted to interview Resident #1 (R1), Resident #2 (R2) and Resident #3 (R3) during this time but was unable due to their cognitive impairments or due to the resident sleeping. At 3:07 PM the LPA reviewed facility records and obtained pertinent copies of records. On 11/10/2021, the LPA conducted interviethe state’s words, verbatim · CDSS document, Dec 22, 2023 · control 29-AS-20211025115308
Dec 22, 2023Unsubstantiated
Allegation investigated: Questionable death. Medications are not being administered as prescribed. Insufficient staffing.
Licensing Program Analyst (LPA) Martha Arroyo conducted an unannounced subsequent complaint inspection to the above facility. The purpose of the visit is to deliver findings for an investigation initiated by LPA M. Arroyo on 01/24/2022. During today’s visit, LPA met with Executive Director, Joeyvic Alvarado and the reason for the visit was explained. During the initial inspection, LPA met with Executive Director Joeyvic Alvarado and obtained pertinent documents relevant to the investigation. On 02/15/2022 between 10:44 a.m. and 2:30 p.m., LPA KaSandra Lopez conducted a subsequent inspection and conducted interviews with three (3) staff members and one (1) resident. Additional interviews were also conducted with two (2) staff in July 2023. (Report Continued on LIC 9099C...) Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 22, 2023 · control 29-AS-20220121142026
Dec 22, 2023Substantiated
Allegation investigated: Insufficient staffing
On 09/21/2022, LPA Lopez initiated the investigation and conducted interviews with four staff members and the Administrator, reviewed records, and conducted a physical plant tour of the memory care between 12:35 p.m. and 3:30 p.m. The allegation of Insufficient staffing alleges there have been numerous falls in the memory care unit due to insufficient staffing, as there are days there are only two caregivers on shift which is insufficient. A review of the staff schedule during the month of August and September 2022, revealed during the AM shift there are three (3) caregivers and one (1) med tech scheduled, during the PM shift there are three (3) caregivers and one med tech scheduled, and during the NOC shift there are two (2) caregivers and one (1) med tech scheduled. The census in the memory care is 28 residents. (Report Continued on LIC 9099C...) Substantiatedthe state’s words, verbatim · CDSS document, Dec 22, 2023 · control 29-AS-20220916125453
Sep 25, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 31, 2023Unsubstantiated
Allegation investigated: Facility did not allow residents to have visitors.
Licensing Program Analyst (LPA), Martha Arroyo conducted an initial 10-day complaint visit for the above allegation at 9:30 a.m. Upon arrival, the LPA was greeted by the front desk clerk. LPA met with the Health and Wellness Director (HWD), Alex Alvarado and at this time the reason for the visit was explained. The Administrator arrived shortly after. Entrance interview conducted. During today's visit, at 9:42 a.m., the LPA along with the HWD conducted a plant tour to ensure there were no health and safety concerns, conducted interviews with the Administrator and two (2) staff between 9:36 a.m. and 10:30 a.m., and conducted a file review and obtained copies of pertinent documents relevant to the investigation at 10:05 a.m. (Report Continued on LIC 9099C...) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 31, 2023 · control 29-AS-20230824164138
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Is Meadowbrook At Agoura Hills licensed?
Yes — Meadowbrook At Agoura Hills is a licensed residential care home for the elderly (RCFE) in Agoura Hills (Los Angeles County): California license #197608878, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 185 residents. State records list 45 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated October 21, 2025, appears in the inspection record on this page.
Can Meadowbrook At Agoura Hills care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Meadowbrook At Agoura Hills with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record185 NON-AMBULATORY OF WHICH 10 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 16.
How much does Meadowbrook At Agoura Hills cost?
California's public licensing record does not include Meadowbrook At Agoura Hills's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Meadowbrook At Agoura Hills accept Medi-Cal or the Assisted Living Waiver?
Meadowbrook At Agoura Hills is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
135 of 185 beds occupied (73%) when the state visited on April 9, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Meadowbrook At Agoura Hills?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 48 state visits and 45 dated documents since 2021 for Meadowbrook At Agoura Hills; 25 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 9, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 48 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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