Abbey Road Villa is a residential care home for the elderly (RCFE) in Sylmar, Los Angeles County, California — state license #197608349, licensed for 78 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 38 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 4, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 48 times and filed 38 documents. The most recent is a complaint investigation report, dated June 4, 2026.
The state's published file for this home includes 25 documents with transcribed findings, dated July 2, 2021 to May 13, 2025. 25 of the 25 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (24). 25 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 25 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 4, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 19, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 8, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 24, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 11, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 2, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 22, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 7, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 8, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 13, 2025Unsubstantiated
Allegation investigated: Staff neglect led to resident sustaining pressure injuries Staff did not meet resident's medical needs in a timely manner
Licensing Program Analyst (LPA) Jose Tan conducted an unannounced subsequent complaint visit at this facility to further investigate the above allegations. LPA met with Administrator Marine Karapetyan and explained the reason for the visit. LPA conducted physical plant tour at 9:28 AM, requested copies of facility documents relevant to the investigation at 10:02 AM, reviewed records between 10:10 AM to 12:30 PM and interviewed staff between 12:30 AM to 1:30 PM. Regarding the allegation that Staff did not meet resident's medical needs in a timely manner, it was alleged that Resident #1 (R1) was transported to Southern California Hospital due to a possible infection of R1's foot and had to be treated for a serious foot infection. LPA's record review today between 10:10 AM to 12:30 PM revealed that R1 was admitted at the facility on 07/03/23 and was hospitalized on 02/09/24 and did not come back to the facility, during R1's stay at the facility R1 was hospitalized for various medical compthe state’s words, verbatim · CDSS document, May 13, 2025 · control 31-AS-20241108102704
Apr 9, 2025Unsubstantiated
Allegation investigated: Staff are providing allergic foods to a resident Staff do not ensure a resident is properly fed while in care
This is an amendment of report dated 04/09/25 to rectify typographical errors, No change in findings. Licensing Program Analyst (LPA) Jose Tan conducted an unannounced subsequent complaint visit to this facility to further investigate the above allegations. LPA met with Marine Karapetian and explained the reason for the visit. LPA conducted a physical plant tour at 9:18 AM, requested copies of facility documents relevant to the investigation at 10:02 AM, reviewed records from 10:03 to 11:15 AM and interviewed staff and residents between 11:30 to 1:00 PM. Regarding the allegation that Staff are providing food to a resident that the resident is allergic to, it was alleged that Resident #1 (R1) was given food that R1 is allergic to. LPA’s record review today confirmed that R1 has food allergies. During LPA's physical plant tour however, LPA observed that R1's food allergy is prominently posted in the kitchen preparation area. LPA's interview with kitchen staff today at 12:34 PM revealed tthe state’s words, verbatim · CDSS document, Apr 9, 2025 · control 31-AS-20250218003240
Apr 6, 2025Unsubstantiated
Allegation investigated: Resident sustained multiple fractures while in care
Licensing Program Analyst (LPA) Jose Tan conducted an unannounced subsequent complaint visit at this facility to deliver the findings for the above allegation. LPA met with staff Anush Karapetyan who called the Administrator Marine Karapetian and explained the reason for the visit. Ms. Karapetian designated the staff to sign the report. On 09/17/24, a complaint was received by the Woodland Hills Adult and Senior Care Regional Office. The complaint was referred to and accepted by Community Care Licensing Division’s Investigations Branch (IB) and assigned to IB investigator Christine Ferris. On 09/18/24 at 9:23 AM, LPA initiated the complaint visit. LPA interviewed staff and residents and obtained copies of the facility records relevant to the investigation. (continued on LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 6, 2025 · control 31-AS-20240917160355
Mar 18, 2025Unsubstantiated
Allegation investigated: Staff did not prevent resident from hitting another resident in care
Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to the facility to investigate the above allegation. LPA met with the administrator, Marine Karapetian, and advised her of the complaint. It was reported that staff did not prevent Resident 2 (R2) from slapping Resident 1 (R1) in the face. Moreover, staff did not intervene or provide any assistance for R1. Today's investigation consisted of interviews with staff and residents. LPA also conducted a physical plant inspection to insure the health and safety of the residents, and obtained copies of resident records for review. Interviews with the administrator and staff reveal that the incident occurred at around 8:15am on 03/11/25. Both administrator and staff state that an argument arose between the residents over a dining room chair. Incident occurred early morning, as residents were getting ready for breakfast, therefore no other residents were present yet at the time of the altercaion. Administrator acknowledgedthe state’s words, verbatim · CDSS document, Mar 18, 2025 · control 31-AS-20250311124016
Feb 20, 2025Unsubstantiated
Allegation investigated: Resident has been financially abused while in care Staff are isolating a resident Staff do not meet a resident's hygiene needs
This report is an amendment of report dated 02/20/25 to rectify typographical errors. No change in findings. Licensing Program Analyst (LPA) Jose Tan conducted an unannounced initial complaint visit at this facility to investigate the above allegations. LPA met with Administrator Marine Karapetian and explained the reason for the visit. LPA conducted a physical plant tour at 9:56 AM, requested copies of facility documents relevant to the investigation at 10:28 AM, reviewed records from 10:30 AM to 12:00 PM and interviewed staff and residents between 12:15 PM to 1:30 PM. Regarding the allegation that Resident has been financially abused while in care, it was alleged that Resident #1 (R1) reported that R1's money has been taken from R1. LPA's record review today between 10:30 AM to 12:00 PM, revealed that R1 is currently enrolled on Assisted Living Waiver Program (ALWP) and has a Share of Cost (SOC) of R1's Social Security Supplemental Income SSI) and as an SSI recipient, receives monthlthe state’s words, verbatim · CDSS document, Feb 20, 2025 · control 31-AS-20250218003240
Jan 28, 2025Unsubstantiated
Allegation investigated: Staff is financially abusing resident
Licensing Program Analyst (LPA) Gary Tan conducted an unannounced subsequent complaint visit at this facility to further investigate the above allegation. LPA met with staff Anush Khudatyan and explained the reason for the visit. LPA conducted physical plant tour at 10:02 AM, requested copies of facility documents relevant to the investigation at 10:36 AM, reviewed facility documents between 10:45 AM to 11:45 AM and interviewed staff between 12:00 PM to 1:15 PM. Regarding the allegation that the Staff is financially abusing Resident #1 (R1), it was alleged that the facility is still receiving R1's Social Security money since R1 left in February 2024 up to November 2024. LPA's interview with the administrator on 11/12/24 at around 12:30 PM, revealed that R1 was receiving two (2) Social Security Check through direct deposit, one (1) for regular Social Security Pension (SSP) and another for Supplemental Income (SSI). Immediately after R1 was confirmed of not coming back to the facility asthe state’s words, verbatim · CDSS document, Jan 28, 2025 · control 31-AS-20241108102704
Jan 16, 2025Unsubstantiated
Allegation investigated: Resident is not getting appropriate incidental medical care- Resident’s dietary needs are not being met- Staff failed to ensure proper medication assistance- Staff is neglecting Resident care and supervision-
On Thursday, 1/16/25, at 10:00 am, Licensing Program Analyst, (LPA) Raymond Comer, arrived to conduct a subsequent visit regarding the allegation(s) listed above. LPA conducted the initial complaint visit on 1/06/25. LPA met with facility Administrator, Marine Karapetian, presented official CDSS badge identification, and reason for the visit was disclosed. At 10:10 am, A physical plant tour of the facility was conducted by LPA; No health and safety issues were observed. To investigate the allegation(s), LPA received Facility resident roster, and Staff roster. At 10:15 am, LPA reviewed Resident 1's (R1) file, and other documents relevant to the investigation. Between 10:45 am and 12:30 pm, LPA conducted on-site interviews with Staff, and Residents. [LIC 809-C Continued] Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 16, 2025 · control 31-AS-20241227120620
Nov 15, 2024Unsubstantiated
Allegation investigated: Resident sexually assaulted by male staff
Licensing Program Analyst (LPA) Tuesday Cabiness conducted an unannounced visit and met with Administrator Marine Karapetyan to explain the purpose of the visit, which was to finalize the complaint allegation received. On January 9, 2023, the Woodland Hills Regional South Adult and Senior Care Office received a complaint alleging, “Resident was sexually assaulted by male staff.” The complaint was referred to the Community Care Licensing Division’s (CCLD) Investigations Branch (IB) and assigned to Investigator Heidy Bendana for further review and interview of the alleged victim/resident. Investigator Bendana interviewed resident #1 (R1), who denied being touched inappropriately. (R1) stated that staff #1 (S1) was unfamiliar with cleaning (R1) after toileting. Based on (R1’s) statements, IB determined that the allegation did not require escalation to a full investigation. On January 15, 2023; July 15, 2024; and October 17, 2024, between 8:30 a.m. and 4:30 p.m., LPA T. Cabiness conductedthe state’s words, verbatim · CDSS document, Nov 15, 2024 · control 31-AS-20230109085206
Oct 11, 2024Unsubstantiated
Allegation investigated: Staff do not ensure medications are dispensed as prescribed to resident
This report is being amended to rectify typographical and grammatical error. No change in findings. Licensing Program Analyst (LPA) Gary Tan conducted an unannounced subsequent complaint visit at this facility to further investigate the above allegation. LPA met with Administrator Marine Karapetian and explained the reason for the visit. LPA conducted physical plant tour at 9:23 AM, requested copies of facility documents relevant to the investigation at 10:00 AM, reviewed records between 10:00 AM to 11:00 AM and interviewed staff and resident between 11:00 AM to 1:00 PM. Regarding the allegation that Staff do not ensure medications are dispensed as prescribed to resident, it was alleged that Resident #1 (R1) appeared to be over medicated when admitted to the hospital on 08/19/24. LPA's record review on 08/23/24 between 10:30 AM to 12:00 PM revealed that R1 has a medical condition that needs constant monitoring but does not necessarily need medication to be administered constantly. (conthe state’s words, verbatim · CDSS document, Oct 11, 2024 · control 31-AS-20240819144755
Aug 13, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 28, 2024Unsubstantiated
Allegation investigated: . Resident was not given medication as needed 2. Resident was not provided eyeglasses as needed 3. Resident was not provided a wheelchair as needed 4. Resident was not provided oxygen as needed 5. Resident(s) not accorded dignity
Licensing Program Analyst (LPA) Tuesday Cabiness conducted an unannounced initial complaint visit at this facility to investigate the above allegations. LPA met with administrator Marine Karapetyan and explained the reason for the visit. The following was determined: Allegation # 1: It was alleged that resident was not given medication as needed. On 08/22/2022, former LPA Wendell Smith conducted the initial complaint visit and obtained documents pertaining to the investigation. During today’s visit, from 915am to 230pm, LPA conducted a physical plant inspection, additional interviews and obtained and reviewed documents. It was reported staff did not administer medication to resident # 1(R1). LPA attempted to interview (R1), and witnesses involved in the complaint; but was not successful. LPA reviewed documents, and it revealed that (R1) was administered medication according to the date that is in question. Residents interviewed today, reported to LPA, staff administer medication as dirthe state’s words, verbatim · CDSS document, May 28, 2024 · control 31-AS-20220815142833
Apr 16, 2024Unsubstantiated
Allegation investigated: Staff did not provide resident’s records to resident’s authorized representative in a timely manner
This report is amended to change the findings. Licensing Program Analyst (LPA) Gary Tan conducted an unannounced complaint visit at this to investigate the above allegation. LPA met with administrator Marine Karapetyan and state the reason for the visit. LPA conducted physical plant tour at 9:30 AM, requested copies of facility documents relevant to the investigation at 9:49 AM and interviewed the administrator at 10:49 AM. It was alleged that the staff did not provide Resident #1 (R1)’s records to R1’s authorized representative who allegedly faxed the request to the facility on 03/12/24 but was not able to obtain the document until 04/12/24. LPA's interview with the administrator today at 10:49 AM revealed that the R1's authorized representative sent personnel to obtain copies of R1's records on 04/12/24, the administrator however denied that she received the faxed written request on 03/12/24 and only learned about it when R1's authorized representative called which she welcomed cominthe state’s words, verbatim · CDSS document, Apr 16, 2024 · control 31-AS-20240410154132
Jan 4, 2024Unsubstantiated
Allegation investigated: Staff did not safeguard resident's money
Licensing Program Analyst (LPA) Gary Tan conducted an unannounced complaint visit to this facility to investigate the above allegation. LPA met with administrator Marine Karapetian and explained the reason for the visit. LPA conducted physical plant tour at 9:23 AM, requested copies of facility documents relevant to the investigation at 10:02 AM and reviewed records from 10:30 AM to 12:00 PM. LPA also conducted interviews with administrator and resident between 12:05 PM to 1:18 PM. It was alleged that Resident #1 (R1) disclosed to the Reporting Party (RP) that R1 should be receiving $300 a month and that at the end of the month, R1 only has $180 left in own account when it should have been around $600 because R1 has not spent any money in the past couple of months. LPA's record review at 10:30 AM, revealed that R1 is a client of Los Angeles County Department of Health Services (LACDHS) under their program Flexible Housing Subsidy Pool Program (FHSPP) and the ones paying for R1's stay athe state’s words, verbatim · CDSS document, Jan 4, 2024 · control 31-AS-20240102165554
Nov 2, 2023Unsubstantiated
Allegation investigated: Facility towels are unsanitary Facility racially discriminates against a resident in care Facility left resident in a soiled diaper for a long period of time
Licensing Program Analyst (LPA) Gary Tan conducted an unannounced subsequent visit to this facility to further investigate the above allegations. LPA met with Administrator Marine Karapetyan and explained the reason for the visit. LPA conducted physical plant tour at 9:20 AM, requested copies of facility records at 9:43 AM, reviewed records between 10:00 AM to 11:30 AM and interviewed residents and staff between 11:30 AM to 1:30 PM. Regarding the allegation that the Facility towels are unsanitary, it was alleged that face towels and other towels have hair on them. LPA's interview with seven (7) random residents or 10% of the current census today between 10:00 AM to 1:30 PM, revealed that seven (7) out of seven (7) residents interviewed did not see any hair on the fresh towels they get every day or as needed. LPA's interview with staff on 07/05/23 between 10:11 AM to 11:30 AM revealed that staff change towels of every resident’s room every day. (continued on LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 2, 2023 · control 31-AS-20230626114348
Sep 27, 2023Unsubstantiated
Allegation investigated: Staff do not throw residents diapers away timely Staff do not answer resident's call bells timely
Licensing Program Analyst (LPA) Gary Tan conducted an unannounced subsequent complaint visit at this facility to further investigate the above allegations. LPA met with the administrator Marine Karapetian and explained the reason for the visit. LPA conducted physical plant tour at 9:35 AM, requested copies of facility documents relevant to the investigation at 10:02 AM and interviewed staff and residents between 10:23 AM to 1:30 PM. Regarding the allegation that Staff do not throw residents diapers away timely, it was alleged that staff won't throw residents diapers in the garbage and just throw them on the floor. LPA's interview with seven (7) residents on 06/01/23 between 11:00 AM to 2:00 PM and today with four (4) residents between 10:23 AM to 1:30 PM revealed that eleven (11) out of eleven (11) residents did not see any staff throwing or leaving diapers on the floor. Five (5) of the residents interviewed were incontinent and all of them stated that care staff brought their dirty dithe state’s words, verbatim · CDSS document, Sep 27, 2023 · control 31-AS-20230530153549
Sep 5, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
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Is Abbey Road Villa licensed?
Yes — Abbey Road Villa is a licensed residential care home for the elderly (RCFE) in Sylmar (Los Angeles County): California license #197608349, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 78 residents. State records list 38 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated June 4, 2026, appears in the inspection record on this page.
Can Abbey Road Villa care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Abbey Road Villa with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordSEVENTY-EIGHT (78) NON-AMBULATORY, OF WHICH THRITY (30) MAY BE BEDRIDDEN. HOSPICE WAIVER FOR TEN (10).
How much does Abbey Road Villa cost?
California's public licensing record does not include Abbey Road Villa's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Abbey Road Villa accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Abbey Road Villa through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →
68 of 78 beds occupied (87%) when the state visited on May 13, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Abbey Road Villa?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 48 state visits and 38 dated documents since 2021 for Abbey Road Villa; 25 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 13, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 48 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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