Toluca Lake Manor Senior Assisted Living Llc is a residential care home for the elderly (RCFE) in Toluca Lake, Los Angeles County, California — state license #197607575, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 5, 2026 — published below in full, verbatim and unscored.

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Toluca Lake Manor Senior Assisted Living Llc

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Toluca Lake, CA · Los Angeles County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #197607575, held since 2008 · read from the California state record on August 2, 2026 ·See on State Site →
4560 Cartwright Ave. · Toluca Lake, Los Angeles County
Phone
(818) 232-7338
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 4 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 2 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
FACILITY IS LICENSED TO SERVE 6 RESIDENTS AGE 60 AND ABOVE. FIRE CLEARED FOR 1 AMBULATORY, 4 NON-AMBULATORY AND 1 BEDRIDDEN RESIDENTS. ROOM #1 CLEARED FOR 1 BEDRIDDEN AND 1 NON-AMBULATORY RESIDENTS. APPROVED HOSPICE WAIVER FOR 2.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 17 times and filed 17 documents. The most recent — a complaint investigation report on May 5, 2026 — closed with the state’s outcome word: “Substantiated.”

Most recent state visit
May 5, 2026
Occupancy at that visit
5 of 6 beds

The state's published file for this home includes 7 documents with transcribed findings, dated May 2, 2022 to May 5, 2026. 7 of the 7 carry the state's recorded outcome word: “Substantiated” (4), “Unsubstantiated” (3). 7 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 12 of 17 documentsFull record on the state’s site →
20262 state visits · 2 documents
May 5, 2026Complaint investigation reportSubstantiated

Allegation investigated: Staff did not prevent resident in care from leaving the facility without supervision

Licensing Program Analyst (LPA) Trevor Byrne conducted an unannounced complaint visit to investigate the above allegation. LPA arrived to the facility at 10:16 AM. LPA met with facility staff who contacted the Administrator Mariana Romano. Entrance interview conducted and the reason for the visit was explained. During today's visit LPA conducted a brief physical plant tour, conducted interviews with one (1) resident, two (2) staff members, the Administrator, and collected copies of pertinent documentation between approximately 10:16 AM and 02:30 PM. The allegation of “Staff did not prevent resident in care from leaving the facility without supervision.” Alleges that facility staff did not provide adequate supervision to Resident #1 (R1) which resulted in R1 leaving the facility without staff supervision. Prior to the investigation LPA was provided with a video filmed on 04/26/2026 which showed R1 outside of the facility without staff supervision.Continued on 9099C. Substantiatedthe state’s words, verbatim · CDSS document, May 5, 2026 · control 29-AS-20260427105806
Apr 8, 2026Complaint investigation reportSubstantiated

Allegation investigated: Staff did not prevent resident in care from leaving the facility without supervision.

Licensing Program Analyst (LPA) Trevor Byrne conducted an unannounced complaint visit to investigate the above allegation. LPA arrived to the facility at 09:46 AM. LPA met with Administrator Mariana Romano. Entrance interview conducted and the reason for the visit was explained. During today's visit LPA conducted a brief physical plant tour, conducted interviews with one (1) resident, two (2) staff members, the Administrator, and collected copies of pertinent documentation between approximately 09:50 AM and 04:00 PM. The allegation of “Staff did not prevent resident in care from leaving the facility without supervision.” Alleges that facility staff did not provide adequate supervision to Resident #1 (R1) which resulted in R1 leaving the facility without staff supervision. Prior to the investigation LPA was provided a video filmed on 04/03/2026 which showed R1 outside of the facility without staff supervision. Continued on 9099C. Substantiatedthe state’s words, verbatim · CDSS document, Apr 8, 2026 · control 29-AS-20260406084627
20251 state visit · 1 document
Aug 13, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 6 documents
Oct 1, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 17, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff do not provide adequate care and supervision to a resident

Licensing Program Analyst (LPA) Trevor Byrne conducted an unannounced 10-day complaint visit to investigate the above allegation. LPA arrived to the facility at 09:46 AM and was greeted by facility staff. Staff contacted Mariana Romano, Administrator, via telephone call. The Administrator arrived at 09:51 AM, entrance interview conducted and the reason for the visit was explained. During today's visit, starting at 09:52 AM, the LPA along with the facility Administrator conducted a brief physical plant tour. The LPA also conducted interviews with residents, staff, and administrator between 10:30 AM and 11:40 AM and obtained copies of pertinent records. During the physical plant tour, LPA observed all facility exits to contain functioning auditory alarms. The facility has an appropriately screened pool in the backyard. The facility has a camera near the front door to the house that has clear line of sight to the front gate. Continued on 9099C. Substantiatedthe state’s words, verbatim · CDSS document, Sep 17, 2024 · control 29-AS-20240910144537
Sep 17, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 5, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 11, 2024Complaint investigation reportSubstantiated

Allegation investigated: . Staff do not provide adequate care and supervision to a resident

Licensing Program Analyst(LPA) Christine Yee conducted an unannounced complaint visit to investigate the above allegation and was let into the facility by Stella Cardoza, Staff. Staff contacted Mariana Romano, Administrator, via telephone and she arrived at 10:31am to conduct the visit. Also present on today's visit was Sylvana Ramirez, Staff. LPA Yee explained the reason for today's visit. On today's visit, LPA Yee conducted an interview with Mariana Romano at 10:35am, Staff #1 at 11:52am and a telephone interview with Witness #2 at 11:34am. A written statement from Witness #1 was also obtained prior to today's visit. Per information obtained from the interviews conducted, Resident #1 was admitted to the facility in October 2023. Per interview with the Administrator, Resident #1, started leaving the facility recently and wandering Substantiatedthe state’s words, verbatim · CDSS document, Jul 11, 2024 · control 29-AS-20240709121224
Jul 11, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 3 documents
Aug 30, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: . Staff did not seek medical attention for a resident in care. 2. Staff administered sleeping pills to resident to induce sleeping. 3. Staff did not properly manage residents medications.

Licensing Program Analyst (LPA) Christine Yee conducted an unannounced complaint visit to investigate the above allegations and met with Mariana Romano, Administrator. The reason for today's visit was explained. On today's visit, LPA Yee conducted interviews with Mariano Romano, Administrator at 9:35am, Staff# 1 at 11:57am, Staff # 2 at 12:15pm and Staff #3 via telephone at 12:56pm. Resident#1's medication was reviewed at 12:51pm. Copies of Resident #1's file was obtained at 1:35pm. Per information received from interviews conducted regarding allegation #1 - staff did not seek medical attention for a resident in care, facility staff indicated that the facility policy is that when a resident is observed to need medical attention such as choking or has fallen, have low oxygen level, they are to call 911 for emergency services and then notify the Administrator. However, per the Administrator, she is always Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 30, 2023 · control 29-AS-20230824102537
Aug 30, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 17, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations4typical 0
Substantiated complaints4typical 0
Total complaints7typical 0
State visits on file17typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2008.
Year-by-year trend
YearVisitsDocumentsSubstantiated202622220251102024462202323020223402021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2026 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (818) 232-7338

Is Toluca Lake Manor Senior Assisted Living Llc licensed?

Yes — Toluca Lake Manor Senior Assisted Living Llc is a licensed residential care home for the elderly (RCFE) in Toluca Lake (Los Angeles County): California license #197607575, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 17 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated May 5, 2026, was marked “Substantiated” by the state.

Can Toluca Lake Manor Senior Assisted Living Llc care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Toluca Lake Manor Senior Assisted Living Llc with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY IS LICENSED TO SERVE 6 RESIDENTS AGE 60 AND ABOVE. FIRE CLEARED FOR 1 AMBULATORY, 4 NON-AMBULATORY AND 1 BEDRIDDEN RESIDENTS. ROOM #1 CLEARED FOR 1 BEDRIDDEN AND 1 NON-AMBULATORY RESIDENTS. APPROVED HOSPICE WAIVER FOR 2.

How much does Toluca Lake Manor Senior Assisted Living Llc cost?

California's public licensing record does not include Toluca Lake Manor Senior Assisted Living Llc's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Toluca Lake Manor Senior Assisted Living Llc accept Medi-Cal or the Assisted Living Waiver?

Toluca Lake Manor Senior Assisted Living Llc is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on May 5, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Toluca Lake Manor Senior Assisted Living Llc?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 17 state visits and 17 dated documents since 2021 for Toluca Lake Manor Senior Assisted Living Llc; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 5, 2026, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

7 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not prevent resident in care from leaving the facility without supervision
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Trevor Byrne conducted an unannounced complaint visit to investigate the above allegation. LPA arrived to the facility at 10:16 AM. LPA met with facility staff who contacted the Administrator Mariana Romano. Entrance interview conducted and the reason for the visit was explained. During today's visit LPA conducted a brief physical plant tour, conducted interviews with one (1) resident, two (2) staff members, the Administrator, and collected copies of pertinent documentation between approximately 10:16 AM and 02:30 PM. The allegation of “Staff did not prevent resident in care from leaving the facility without supervision.” Alleges that facility staff did not provide adequate supervision to Resident #1 (R1) which resulted in R1 leaving the facility without staff supervision. Prior to the investigation LPA was provided with a video filmed on 04/26/2026 which showed R1 outside of the facility without staff supervision.Continued on 9099C. SubstantiatedCDSS inspection report, May 5, 2026 · control 29-AS-20260427105806
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not prevent resident in care from leaving the facility without supervision.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Trevor Byrne conducted an unannounced complaint visit to investigate the above allegation. LPA arrived to the facility at 09:46 AM. LPA met with Administrator Mariana Romano. Entrance interview conducted and the reason for the visit was explained. During today's visit LPA conducted a brief physical plant tour, conducted interviews with one (1) resident, two (2) staff members, the Administrator, and collected copies of pertinent documentation between approximately 09:50 AM and 04:00 PM. The allegation of “Staff did not prevent resident in care from leaving the facility without supervision.” Alleges that facility staff did not provide adequate supervision to Resident #1 (R1) which resulted in R1 leaving the facility without staff supervision. Prior to the investigation LPA was provided a video filmed on 04/03/2026 which showed R1 outside of the facility without staff supervision. Continued on 9099C. SubstantiatedCDSS inspection report, April 8, 2026 · control 29-AS-20260406084627

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not provide adequate care and supervision to a resident
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Trevor Byrne conducted an unannounced 10-day complaint visit to investigate the above allegation. LPA arrived to the facility at 09:46 AM and was greeted by facility staff. Staff contacted Mariana Romano, Administrator, via telephone call. The Administrator arrived at 09:51 AM, entrance interview conducted and the reason for the visit was explained. During today's visit, starting at 09:52 AM, the LPA along with the facility Administrator conducted a brief physical plant tour. The LPA also conducted interviews with residents, staff, and administrator between 10:30 AM and 11:40 AM and obtained copies of pertinent records. During the physical plant tour, LPA observed all facility exits to contain functioning auditory alarms. The facility has an appropriately screened pool in the backyard. The facility has a camera near the front door to the house that has clear line of sight to the front gate. Continued on 9099C. SubstantiatedCDSS inspection report, September 17, 2024 · control 29-AS-20240910144537
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewed. Staff do not provide adequate care and supervision to a resident
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst(LPA) Christine Yee conducted an unannounced complaint visit to investigate the above allegation and was let into the facility by Stella Cardoza, Staff. Staff contacted Mariana Romano, Administrator, via telephone and she arrived at 10:31am to conduct the visit. Also present on today's visit was Sylvana Ramirez, Staff. LPA Yee explained the reason for today's visit. On today's visit, LPA Yee conducted an interview with Mariana Romano at 10:35am, Staff #1 at 11:52am and a telephone interview with Witness #2 at 11:34am. A written statement from Witness #1 was also obtained prior to today's visit. Per information obtained from the interviews conducted, Resident #1 was admitted to the facility in October 2023. Per interview with the Administrator, Resident #1, started leaving the facility recently and wandering SubstantiatedCDSS inspection report, July 11, 2024 · control 29-AS-20240709121224

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewed. Staff did not seek medical attention for a resident in care. 2. Staff administered sleeping pills to resident to induce sleeping. 3. Staff did not properly manage residents medications.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Christine Yee conducted an unannounced complaint visit to investigate the above allegations and met with Mariana Romano, Administrator. The reason for today's visit was explained. On today's visit, LPA Yee conducted interviews with Mariano Romano, Administrator at 9:35am, Staff# 1 at 11:57am, Staff # 2 at 12:15pm and Staff #3 via telephone at 12:56pm. Resident#1's medication was reviewed at 12:51pm. Copies of Resident #1's file was obtained at 1:35pm. Per information received from interviews conducted regarding allegation #1 - staff did not seek medical attention for a resident in care, facility staff indicated that the facility policy is that when a resident is observed to need medical attention such as choking or has fallen, have low oxygen level, they are to call 911 for emergency services and then notify the Administrator. However, per the Administrator, she is always UnsubstantiatedCDSS inspection report, August 30, 2023 · control 29-AS-20230824102537

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 17 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
4
typical for this size: 0
Substantiated complaints
4
typical for this size: 0
Total complaints
7
typical for this size: 0
State visits on file
17
typical for this size: 6
See the full inspection record on the state's site →

Who runs Toluca Lake Manor Senior Assisted Living Llc?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Toluca Lake Manor Senior Assisted Living Llc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(818) 232-7338
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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