Westminster Gardens is a continuing-care retirement community in Duarte, Los Angeles County, California — state license #197605591, licensed for 200 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 1, 2026 — published below in full, verbatim and unscored.

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Westminster Gardens

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Continuing-care retirement community · Large community, 200 residents · Duarte, CA · Los Angeles County
LicensedHospiceWheelchair not on fileMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #197605591, held since 2004 · read from the California state record on August 2, 2026 ·See on State Site →
1420 Santo Domingo Avenue · Duarte, Los Angeles County
Phone
(626) 358-2569
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
LICENSED TO SERVE 200 NON-AMB RESIDENTS AGE 60 AND ABOVE. HOSPICE WAIVER APPROVED FOR 6 RESIDENTS. MEMORY CARE APPROVED FOR 12 RESIDENTS. APPROVED TO LOCK BOTH EXTERIOR DOORS ON THE PERIMETER GATES IN THE MEMOR Y CARE UNIT/HACIENDA BUILDING. APPROVED TO LOCK/SECURE 2 EXIT GATES.State service designation938 - CONTINUE CARE CONTRACT (CCC)the CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 14 times and filed 10 documents. The most recent is a facility evaluation report, dated May 1, 2026.

Most recent state visit
May 21, 2026
Occupancy at the September 22, 2021 visit
40 of 200 beds

The state's published file for this home includes 4 documents with transcribed findings, dated September 22, 2021 to August 25, 2022. 4 of the 4 carry the state's recorded outcome word: “Unsubstantiated” (4). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 5 of 10 documentsFull record on the state’s site →
20261 state visit · 1 document
May 1, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Apr 21, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 3 documents
May 10, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 8, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 9, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints2typical 7
State visits on file14typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2004.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020251102024330202322020222402021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

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Is Westminster Gardens licensed?

Yes — Westminster Gardens is a licensed continuing-care retirement community in Duarte (Los Angeles County): California license #197605591, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 200 residents. State records list 10 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated May 1, 2026, appears in the inspection record on this page.

Can Westminster Gardens care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Westminster Gardens with clearances for hospice care; it does not list wheelchair / non-ambulatory, dementia / memory care, and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE 200 NON-AMB RESIDENTS AGE 60 AND ABOVE. HOSPICE WAIVER APPROVED FOR 6 RESIDENTS. MEMORY CARE APPROVED FOR 12 RESIDENTS. APPROVED TO LOCK BOTH EXTERIOR DOORS ON THE PERIMETER GATES IN THE MEMOR Y CARE UNIT/HACIENDA BUILDING. APPROVED TO LOCK/SECURE 2 EXIT GATES.

How much does Westminster Gardens cost?

California's public licensing record does not include Westminster Gardens's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Westminster Gardens accept Medi-Cal or the Assisted Living Waiver?

Westminster Gardens is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

40 of 200 beds occupied (20%) when the state visited on September 22, 2021. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Westminster Gardens?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 14 state visits and 10 dated documents since 2021 for Westminster Gardens; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 25, 2022, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedAllegation #3 - Facility did not inform resident's representative about ongoing evaluations.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Facility informed resident’s representative about ongoing evaluations and included representative and others as desired by representative. Documents capturing multiple conversations and verification of assessment reviewed. Facility informed resident and resident’s representative about ongoing evaluations and process for determining care transitions in the resident’s residency agreement. Allegation Finding: Unsubtantiated. The Department was unable to obtain evidence to support this allegation. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. UnsubstantiatedCDSS inspection report, August 25, 2022 · control 28-AS-20220502074202
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedAllegation #4 - Facility did not uphold resident's right to leave and depart the facility freely and not be locked into a room.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
During the course of the investigation into the factors surrounding this allegation, it was determined that there were multiple episodes of resident wandering in hallways and into other resident rooms. Resident was redirected to leave the resident rooms. Resident also had multiple episodes of exit-seeking behavior. Spouse was informed and gave consent for a Wander Guard. A Physician’s order obtained for Wander Guard due to residents wandering in order to protect the resident from harm to himself and/or others. Allegation Finding: Unsubtantiated. The Department was unable to obtain evidence to support this allegation. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. UnsubstantiatedCDSS inspection report, August 25, 2022 · control 28-AS-20220502074202
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedAllegation #1 - Facility did not provide a 60 day written notice for rate increases and increases in any rate structure for services as stated in the admission agreement.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Interviews conducted and documents reviewed reveal that the community provided written notice for rate increases and rate structures. The annual rate increase letter was provided on November 1, 2021 with new rates effective January 1, 2022. Facility also provided written notice of other rate structures (optional rate fees) including Mr. Milner’s bridge care stay in Assisted Living. Allegation Finding: Unsubtantiated. The Department was unable to obtain evidence to support this allegation. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. UnsubstantiatedCDSS inspection report, August 25, 2022 · control 28-AS-20220502074202

2021

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff failed to respond to resident's medical needs resulting in hospitalization Facility staff failed to follow Physician's orders
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analysts (LPAs) Joe Katrdzhyan and Nune Margaryan conducted an unannounced follow up visit to this facility to deliver findings on the above mentioned allegations of "Staff failed to respond to resident's medical needs resulting in hospitalization" and "Facility staff failed to follow Physician's orders". Upon arriving at the facility, LPAs met with Staff / Ana Cortez and Erica Cox and were later joined by Director of Wellness / Eusebio "Sev" Tienda who assisted with the visit. LPA Katrdzhyan conducted a prior visit to this facility on 1/16/2020, in reference to the allegations listed above. During the course of the investigation, LPA conducted interviews of various persons to include the Previous Administrator / Michael Walper, Previous Director of Wellness / Martha Cruz, LVN 1, LVN 2 and Resident 1 (R1). LPA made an attempt to interview LVN 3 but was unsuccessful. LPA also reviewed and obtained copies of the following documents in reference to R1; • Resident Cover SCDSS inspection report, September 22, 2021 · control 28-AS-20200107153321

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
2
typical for this size: 7
State visits on file
14
typical for this size: 19
See the full inspection record on the state's site →

Who runs Westminster Gardens?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Humangood & Humangood Socal, who operates 4 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(626) 358-2569
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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