Canterbury, The is a continuing-care retirement community in Rancho Palos Verdes, Los Angeles County, California — state license #191603774, licensed for 187 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated March 24, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 10 times and filed 9 documents. The most recent is a facility evaluation report, dated March 24, 2026.
The state's published file for this home includes 3 documents with transcribed findings, dated July 14, 2023 to May 8, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Mar 24, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 12, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 8, 2025Substantiated
Allegation investigated: Staff did not repair resident's toilet in a timely manner
On 05/08/25 Licensing Program Analyst (LPA) Mario Leon conducted a subsequent, unannounced, complaint visit at this facility to deliver findings regarding the above allegation. LPA met with staff nine Dave Hone Executive Director (S9), and the purpose of the visit was explained. On 04/11/25 LPA requested and reviewed facility documents, including the following: Resident roster (dated 04/10/25), staff roster (dated 04/11/25), and documentation of a call from a resident's room. LPA interviewed five (5) out of one-hundred and thirty-seven (137) residents (R1-R5), eight (8) out of two-hundred and ninety-one (291) staff (S1-S8) and one (1) witness. Investigation revealed the following: Regarding the allegation, "Staff did not repair resident's toilet in a timely manner", it has been alleged that a resident's toilet was left clogged for 16 hours. On 04/11/25 LPA observed a resident's room, which contains two restrooms. On 04/11/25 LPA interviewed staff five, Rene Cardoza (S5), maintenance suthe state’s words, verbatim · CDSS document, May 8, 2025 · control 11-AS-20250403121056
Apr 11, 2025Unsubstantiated
Allegation investigated: Staff administered resident a suppository without a prescription
On 04/11/25 Licensing Program Analyst (LPA) Mario Leon conducted an initial, unannounced, complaint visit at the above-mentioned facility. LPA was met by staff two, Diana Ernandes Activities Coordinator (S2) and later by staff one, Nicole Prescott Nurse Manager (S1), and the purpose of the visit was explained. LPA was granted entry to the facility. S1 and LPA toured the first floor and basement of the facility. The investigation consisted of the following: On 04/11/25 LPA requested and reviewed facility documents, including the following: Resident roster (dated 04/10/25), staff roster (dated 04/11/25), various facility documentation and all communications between the facility, their contracted Physician and the most updated Dr.'s orders for a resident in care. LPA interviewed five (5) out of one-hundred and thirty-seven (137) residents (R1-R5), eight (8) out of two-hundred and ninety-one (291) staff (S1-S8) and one (1) witness. Report continues, see LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 11, 2025 · control 11-AS-20250403121056
Mar 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 4, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Canterbury, The licensed?
Yes — Canterbury, The is a licensed continuing-care retirement community in Rancho Palos Verdes (Los Angeles County): California license #191603774, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 187 residents. State records list 9 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated March 24, 2026, appears in the inspection record on this page.
Can Canterbury, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Canterbury, The with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordMAXIMUM 187 NON-AMBULATORY OF WHICH 15 MAY BE BEDRIDDEN. BEDRIDDEN ONLY IN BUILDING E, 2ND FLOOR. AGES 60 AND ABOVE. APPROVED HOSPICE FOR 25 CLIENTS. FIRST FLOOR ALL DELAYED EGRESS MEMORY CARE UNIT APPROVED PER CODE.
How much does Canterbury, The cost?
California's public licensing record does not include Canterbury, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Canterbury, The accept Medi-Cal or the Assisted Living Waiver?
Canterbury, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
146 of 187 beds occupied (78%) when the state visited on May 8, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Canterbury, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 10 state visits and 9 dated documents since 2022 for Canterbury, The; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 8, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Canterbury, The?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Episcopal Communities & Services For Seniors, who operates 3 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(310) 541-2410Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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