Clover Valley Guest Home is a residential care home for the elderly (RCFE) in Upper Lake, Lake County, California — state license #170107747, with a licensed capacity of 6, listed as closed, agency initiated in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 13 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 13, 2026 — published below in full, verbatim and unscored.

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Clover Valley Guest Home

The state record lists this licence as “Closed, Agency Initiated”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · Upper Lake, CA · Lake County
Closed in state recordWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #170107747, held since 1986 · read from the California state record on August 2, 2026 ·See on State Site →
820 Clover Valley Road · Upper Lake, Lake County
Phone
(707) 275-2405
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 2 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
SIX NON-AMBULATORY. APPROVED HOSPICE WAIVER FOR TWO.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 13 times and filed 13 documents. The most recent — a complaint investigation report on May 13, 2026 — closed with the state’s outcome word: “Substantiated.”

Most recent state visit
May 13, 2026
Occupancy at that visit
5 of 6 beds

The state's published file for this home includes 3 documents with transcribed findings, dated November 28, 2021 to May 13, 2026. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (3). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 13 documentsFull record on the state’s site →
20262 state visits · 3 documents
May 13, 2026Complaint investigation reportSubstantiated

Allegation investigated: Personal Rights Facility is not kept clean, safe, and sanitary Illegal drugs present in facility Uncleared adults residing or working in the facility

On 05/13/2026, Licensing Program Analyst (LPA) Julie Florio, Licensing Program Manager (LPM) Bethany Moellers, LPM, Kimberly Mota, and Regional Manager (RM), Carla Nuti-Martinez arrived unannounced to deliver complaint # 21-AS-20260424101234 investigation findings and met with Arlene Wing, Licensee. The complainant alleges the following: personal rights violations; the facility is not kept clean, safe, and sanitary; there are illegal drugs present in facility; and there are uncleared adults residing or working in the facility. The Department conducted 10-day complaint investigation visit on 04/24/2026 and obtained documents, made observations, and conducted interviews with Individual 1 (I1), staff and clients which revealed sufficient evidence to support the allegation that the clients’ personal rights have been violated. Continued on LIC9099C... Substantiatedthe state’s words, verbatim · CDSS document, May 13, 2026 · control 21-AS-20260424101234
May 13, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 22, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 2 documents
Aug 6, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 6, 2025Complaint investigation reportSubstantiated

Allegation investigated: Uncleared adults on the facility grounds

On 05/06/2025, Licensing Program Analysts (LPAs) Julie Florio and Christopher Arnhold arrived unannounced to initiate a 10-day complaint investigation and deliver complaint findings regarding LIC802 - Complaint Report #21-AS-20250501100125, which was received by Community Care Licensing (CCL) on 05/01/2025. LPAs met with Arlene Wing, Licensee. The complainant alleges that there are uncleared adults on the facility grounds. During inspection, LPAs made observations, reviewed records, and conducted interviews. Based on observations made and interviews conducted, LPAs confirmed that there are three uncleared adults on the facility grounds (see LIC9099D and LIC421BG). A civil penalty in the amount of $1,100 if being issued during today's visit. Continued on LIC9099C... Substantiatedthe state’s words, verbatim · CDSS document, May 6, 2025 · control 21-AS-20250501100125
20241 state visit · 1 document
Aug 27, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations6typical 0
Type B citations1typical 0
Substantiated complaints6typical 0
Total complaints3typical 0
State visits on file13typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 1986.
Year-by-year trend
YearVisitsDocumentsSubstantiated202623120252212024110202311020223302021331
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,000$7,000 /mo
our estimate — broad statewide California range, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Is Clover Valley Guest Home licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Clover Valley Guest Home in Upper Lake (Lake County), California license #170107747, as “Closed, Agency Initiated, formerly licensed for 6 residents. State records list 13 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated May 13, 2026, was marked “Substantiated” by the state.

Can Clover Valley Guest Home care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Clover Valley Guest Home with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordSIX NON-AMBULATORY. APPROVED HOSPICE WAIVER FOR TWO.

How much does Clover Valley Guest Home cost?

California's public licensing record does not include Clover Valley Guest Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Lake County typically runs $4,000–$8,000/mo and small board-and-care homes $3,000–$7,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Clover Valley Guest Home accept Medi-Cal or the Assisted Living Waiver?

Clover Valley Guest Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on May 13, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Clover Valley Guest Home?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 13 state visits and 13 dated documents since 2021 for Clover Valley Guest Home; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 13, 2026, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedPersonal Rights Facility is not kept clean, safe, and sanitary Illegal drugs present in facility Uncleared adults residing or working in the facility
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 05/13/2026, Licensing Program Analyst (LPA) Julie Florio, Licensing Program Manager (LPM) Bethany Moellers, LPM, Kimberly Mota, and Regional Manager (RM), Carla Nuti-Martinez arrived unannounced to deliver complaint # 21-AS-20260424101234 investigation findings and met with Arlene Wing, Licensee. The complainant alleges the following: personal rights violations; the facility is not kept clean, safe, and sanitary; there are illegal drugs present in facility; and there are uncleared adults residing or working in the facility. The Department conducted 10-day complaint investigation visit on 04/24/2026 and obtained documents, made observations, and conducted interviews with Individual 1 (I1), staff and clients which revealed sufficient evidence to support the allegation that the clients’ personal rights have been violated. Continued on LIC9099C... SubstantiatedCDSS inspection report, May 13, 2026 · control 21-AS-20260424101234

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedUncleared adults on the facility grounds
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 05/06/2025, Licensing Program Analysts (LPAs) Julie Florio and Christopher Arnhold arrived unannounced to initiate a 10-day complaint investigation and deliver complaint findings regarding LIC802 - Complaint Report #21-AS-20250501100125, which was received by Community Care Licensing (CCL) on 05/01/2025. LPAs met with Arlene Wing, Licensee. The complainant alleges that there are uncleared adults on the facility grounds. During inspection, LPAs made observations, reviewed records, and conducted interviews. Based on observations made and interviews conducted, LPAs confirmed that there are three uncleared adults on the facility grounds (see LIC9099D and LIC421BG). A civil penalty in the amount of $1,100 if being issued during today's visit. Continued on LIC9099C... SubstantiatedCDSS inspection report, May 6, 2025 · control 21-AS-20250501100125

2021

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is not following COVID-19 guidance
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Hansen arrived on 11/29/2021 at 11:30 am unannounced with the purpose of opening & closing a complaint investigation regarding the allegation listed above. LPA was greeted by Arlene Wing, Licensee who was not wearing a mask. During this investigation LPA Hansen conducted interviews, made observations, and reviewed records. Following items were observed during investigation visits: LPA Hansen observed licensee not wearing required face mask in the facility, therefore not following COVID mandated guidance. LPA conducted a technical assistance virtual visit with the departments nurse consultant on 11/23/2021 and observed the facility not having required COVID postings, sign in log and licensee confirmed screening of staff and visitors was not occuring. LPA arrived and observed no sign in sheet and when requested from licensee ,provided one but there was no colomn date for temperatures. LIcensee informed LPA there are staff working at the facility that are nCDSS inspection report, November 28, 2021 · control 21-AS-20211119095959

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
6
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
6
typical for this size: 0
Total complaints
3
typical for this size: 0
State visits on file
13
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(707) 275-2405
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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