Belmar Villa is a residential care home for the elderly (RCFE) in Fresno, Fresno County, California — state license #107206861, licensed for 100 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 50 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated April 15, 2026 — published below in full, verbatim and unscored.

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Belmar Villa

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Residential care home for the elderly (RCFE) · Large community, 100 residents · Fresno, CA · Fresno County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #107206861, held since 2014 · read from the California state record on August 2, 2026 ·See on State Site →
2020 North Weber Avenue · Fresno, Fresno County
Phone
(559) 486-5977
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 100 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 20 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
ALL MAY BE NON-AMBULATORY. BEDRIDDEN FOR 30 WITH NO ROOM RESTRICTIONS.HOSPICE WAIVER FOR 20. .State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 63 times and filed 50 documents. The most recent is a complaint investigation report, dated April 15, 2026.

Most recent state visit
May 8, 2026
Occupancy at the September 19, 2024 visit
65 of 100 beds

The state's published file for this home includes 25 documents with transcribed findings, dated September 16, 2021 to September 19, 2024. 25 of the 25 carry the state's recorded outcome word: “Substantiated” (6), “Unfounded” (8), “Unsubstantiated” (11). 25 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 25 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 25 of 50 documentsFull record on the state’s site →
20261 state visit · 1 document
Apr 15, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20255 state visits · 7 documents
Nov 18, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 16, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 16, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 16, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 13, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 6, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 4, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20249 state visits · 11 documents
Sep 19, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff speak to resident in an inappropriate manner Staff does not provide resident medications as prescribed

On 9/19/24, Licensing Program Analyst (LPA) M. Medina conducted a subsequent unannounced complaint visit to conduct interviews and deliver findings. LPA introduced self, stated purpose of visit, and met with Administrator, Hripsime "Kristina" Makaryan This department investigated the above allegations during the investigation, LPA toured facility, conducted interviews, and reviewed records.This department had insufficient information regarding the allegations listed above. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove or disprove that the allegations occurred therefore the allegations are UNSUBSTANTIATED. No deficiencies issued during this complaint visit . Exit interview conducted. A copy of this report was provided to Administrator for facility records Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 19, 2024 · control 24-AS-20240806123513
Sep 19, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 10, 2024Complaint investigation reportSubstantiated

Allegation investigated: Facility staff did not ensure restroom is clean and sanitized.

Licensing Program Analyst (LPA) Shawna Doucette conducted an unannounced facility visit to open a complaint on the allegations listed above. Administrator responded to the facility to assist with the visit. LPA met with Facility Adminsitrator, Makaryan Hripsime, and explained the purpose of today's visit. LPA toured the facility. LPA interviewed staff. LPA checked several bathrooms and two community bathrooms. LPA observed orangish pink and black mold in community shower. LPA took photos. LPA observed the in room bathrooms to be clean. Based on observation and interviews, Facility staff did not ensure restroom is clean and sanitized. Based on observation and interviews, the preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. Per California Code of Regulations, Title 22, Division 6, Chapter 8, a deficiency is being cited on the attached 9099-D. A copy of this report along with appeal rights and plan of correction were providedthe state’s words, verbatim · CDSS document, Jul 10, 2024 · control 24-AS-20240502170130
Jun 28, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 12, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 27, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff did not provide supervision resulting in resident being left on the floor.

On 3/27/24, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Hripsime Makaryan and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegation: Facility staff did not provide supervision resulting in resident being left on the floor. During complaint investigation the LPA interviewed facility staff and the Administrator. Based off of records review, the Administrator and staff interviews resident was checked every thirty (30) minutes. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Exit interview conducted, report signed and copy of this report provided to the Administrator for facility records. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 27, 2024 · control 24-AS-20240108093021
Mar 27, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff drugged a resident while in care Staff physically abused a resident while in care

On 3/27/24, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Hripsime Makaryan and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegation: Staff drugged a resident while in care. Based off of records review, the Administrator, staff interviews R1 was carring for her own medication. Allegation: Staff physicaly abused a resident while in care. Based off of the LPA observations, records review, facility personnel and residents interviews resident's care at the facility provided accordingly to resident's needs. Although the allegation may have happened or is valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Exit interview conducted, report signed and copythe state’s words, verbatim · CDSS document, Mar 27, 2024 · control 24-AS-20240108142616
Mar 13, 2024Complaint investigation reportSubstantiated

Allegation investigated: Due to lack of supervision resident eloped from the facility

On 03/13/2024 Licensing Program Analyst (LPA) B. Miranda arrived to the facility unannounced to deliver the finding for the allegations listed above. LPA introduced herself and explained the reason for the visit. Administrator (AD) Makaryan Hripsime (Kristina) was contacted. 1. The Department investigated the allegation: Due to lack of supervision resident eloped from the facility. On 2/9/2024 LPA spoke with AD who could not explain how R1 was able to elope from the facility without staff being aware R1 had left. LPA reviewed R1's physician report which indicates R1 is not able to leave the facility unassisted. AD stated when R1 was located they were sent to the hospital to be evaluated. Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Chapter 8, are being cited on the attached LICthe state’s words, verbatim · CDSS document, Mar 13, 2024 · control 24-AS-20240208123927
Feb 20, 2024Complaint investigation reportUnfounded

Allegation investigated: Missing medication

On 2/20/24, Licensing Program Analyst (LPA) M. Medina conducted an unannounced subsequent complaint visit to deliver findings. LPA introduced self and stated purpose of visit. Administrator contacted by telephone and arrived a short time later to conduct complaint visit with LPA. This Department investigated the allegation of missing medication for R1. Per record review and information gathered during interviews, R1 was able to manage their own medications per physicians report dated July 2023. R1 secured and administered their own medication. This Department has found that the above allegations are UNFOUNDED, meaning they were false, could not have happened, and/or were without reasonable basis. We have therefore dismissed the complaint. Nothe state’s words, verbatim · CDSS document, Feb 20, 2024 · control 24-AS-20231222160904
Jan 23, 2024Complaint investigation reportSubstantiated

Allegation investigated: Facility is not meeting resident's care needs resulting in multiple falls causing bruising

On 01/23/2024, Licensing Program Analyst (LPA) Walton arrived unannounced to deliver findings on the above allegation. LPA introduced self, stated the purpose of the visit and requested to meet with the Administrator. Front desk staff informed LPA that Administrator would arrive shortly and granted LPA access to a conferance room. Administrator, Hripsime Makaryan arrived a short time later. Review of records and interviews conducted revealed that R1 required 1:1 care and needed constant supervision. Interviews conducted confirmed that R1 did not receive 1:1 care from facility staff 24 hours a day, 7 days a week from 10/2023 - 12/2023. CONTINUED TO 9099C Substantiatedthe state’s words, verbatim · CDSS document, Jan 23, 2024 · control 24-AS-20231004114010
Jan 3, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are mismanaging resident's medication. Staff do not safeguard resident's personal items. Staff did not address an inappropriate sexual interaction between residents.

On 01/03/24, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver findings on the above allegations. LPA introduced self, stated the purpose of the visit, and met with Administrator Hripsime "Kristina" Makaryan. During the course of the investigation, LPA conducted interviews, toured the facility, and reviewed records. R1’s medications were destroyed an hour after 4:00PM. R1 left the facility and did not return to facility until after 2 hours from the time R1’s 4:00PM medications were directed to be administered. Interviews were conducted, it was confirmed that R1’s door and/or doorknob had not been broken. The resident locks the door upon leaving the room and while in the room. The department investigated the allegation staff did not address an inappropriate sexual interaction between residents. Based on records reviewed and interviews conducted there was insufficient evidence to prove or disprove that there was an inappropriate sexual interaction that happened betwethe state’s words, verbatim · CDSS document, Jan 3, 2024 · control 24-AS-20231206111014
20234 state visits · 6 documents
Dec 12, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff do not maintain the facility clean and sanitary at all times

Licensing Program Analyst (LPA) Sarah Hurt and conducted an unannounced facility visit to deliver findings on the above allegations. LPA met with facility Administrator, Hripsime, Makaryan and explained the purpose of today's visit. Regarding the allegation Staff do not maintain the facility clean and sanitary at all times. LPA observed a pile of dirty laundry along with other miscellaneous items including undergarments piled in the corner of Resident 1's bedroom. LPA also observed the room is malodorous and smells of urine. Based on LPA's observation, and records reviewed during this investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED at this time. The following deficiencies are being cited Per Title 22 Regulations. Exit interview conducted with Administrator, Hripsime, Makaryan, and a copy of this report along with appeals rights provided. Substantiatedthe state’s words, verbatim · CDSS document, Dec 12, 2023 · control 24-AS-20231009152716
Dec 12, 2023Complaint investigation reportSubstantiated

Allegation investigated: Resident was restrained in bed

Licensing Program Analyst (LPA) Sarah Hurt and conducted an unannounced facility visit to deliver findings on the above allegations. LPA met with facility Administrator, Hripsime, Makaryan, and explained the purpose of the visit. Regarding the allegation Resident was restrained in bed. LPA Hurt observed Resident 1’s bed to have full bed rails. Resident 1 is not currently on hospice, and there is no written orders for full bed rails. LPA also reviewed photos documenting a mattress pad wedged between the full bed rails of Resident 1’s bed preventing them from getting out of bed. Based on LPA's observation, and records reviewed during this investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED at this time. The following Deficiencies are being cited Per Title Regulations. Exit interview conducted with Administrator, Hripsime, Makaryan, and a copy of this report along with appeals rights provided. Substantiatedthe state’s words, verbatim · CDSS document, Dec 12, 2023 · control 24-AS-20231201085752
Nov 28, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 28, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 13, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 1, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff did not provide comfortable accommodations for a resident Staff are not addressing a resident's change in medical condition No home health plan on file for resident

On 09/01/2023, Licensing Program Analyst (LPA) Walton arrived unannounced to deliver findings on the above allegations. LPA introduced self, stated the purpose of the visit and requested to meet with the Administrator. LPA met with Administrator, Hripsime Makaryan. The Department investigated the allegations that staff did not provide comfortable accommodations for a resident, staff are not addressing a resident's change in medical condition, and facility did not have a home health plan on file for resident, and based on interviews and records reviewed, the allegations are SUBSTANTIATED. Based on interviews and records reviewed, R1 had been receiving home health services for wound care on R1’s foot however between 5/1/23 thru 5/10/23, home health did not conduct any visits to provide wound care and facility did not seek medical attention for R1’s wound. CONTINUED TO 9099C Substantiatedthe state’s words, verbatim · CDSS document, Sep 1, 2023 · control 24-AS-20230512123128
Beside homes the same size
Type A citations4typical 1
Type B citations8typical 1
Substantiated complaints14typical 2
Total complaints30typical 7
State visits on file63typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2014.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102025570202491132023693202247020219150
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$3,500$5,500 /mo
our estimate — Fresno County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2024 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (559) 486-5977

Is Belmar Villa licensed?

Yes — Belmar Villa is a licensed residential care home for the elderly (RCFE) in Fresno (Fresno County): California license #107206861, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 100 residents. State records list 50 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated April 15, 2026, appears in the inspection record on this page.

Can Belmar Villa care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Belmar Villa with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordALL MAY BE NON-AMBULATORY. BEDRIDDEN FOR 30 WITH NO ROOM RESTRICTIONS.HOSPICE WAIVER FOR 20. .

How much does Belmar Villa cost?

California's public licensing record does not include Belmar Villa's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Fresno County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Belmar Villa accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Belmar Villa through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Fresno County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

65 of 100 beds occupied (65%) when the state visited on September 19, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Belmar Villa?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 63 state visits and 50 dated documents since 2021 for Belmar Villa; 25 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 19, 2024, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

25 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff speak to resident in an inappropriate manner Staff does not provide resident medications as prescribed
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 9/19/24, Licensing Program Analyst (LPA) M. Medina conducted a subsequent unannounced complaint visit to conduct interviews and deliver findings. LPA introduced self, stated purpose of visit, and met with Administrator, Hripsime "Kristina" Makaryan This department investigated the above allegations during the investigation, LPA toured facility, conducted interviews, and reviewed records.This department had insufficient information regarding the allegations listed above. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove or disprove that the allegations occurred therefore the allegations are UNSUBSTANTIATED. No deficiencies issued during this complaint visit . Exit interview conducted. A copy of this report was provided to Administrator for facility records UnsubstantiatedCDSS inspection report, September 19, 2024 · control 24-AS-20240806123513
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff did not ensure restroom is clean and sanitized.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Shawna Doucette conducted an unannounced facility visit to open a complaint on the allegations listed above. Administrator responded to the facility to assist with the visit. LPA met with Facility Adminsitrator, Makaryan Hripsime, and explained the purpose of today's visit. LPA toured the facility. LPA interviewed staff. LPA checked several bathrooms and two community bathrooms. LPA observed orangish pink and black mold in community shower. LPA took photos. LPA observed the in room bathrooms to be clean. Based on observation and interviews, Facility staff did not ensure restroom is clean and sanitized. Based on observation and interviews, the preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. Per California Code of Regulations, Title 22, Division 6, Chapter 8, a deficiency is being cited on the attached 9099-D. A copy of this report along with appeal rights and plan of correction were providedCDSS inspection report, July 10, 2024 · control 24-AS-20240502170130
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff did not provide supervision resulting in resident being left on the floor.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 3/27/24, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Hripsime Makaryan and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegation: Facility staff did not provide supervision resulting in resident being left on the floor. During complaint investigation the LPA interviewed facility staff and the Administrator. Based off of records review, the Administrator and staff interviews resident was checked every thirty (30) minutes. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Exit interview conducted, report signed and copy of this report provided to the Administrator for facility records. UnsubstantiatedCDSS inspection report, March 27, 2024 · control 24-AS-20240108093021
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff drugged a resident while in care Staff physically abused a resident while in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 3/27/24, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Hripsime Makaryan and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegation: Staff drugged a resident while in care. Based off of records review, the Administrator, staff interviews R1 was carring for her own medication. Allegation: Staff physicaly abused a resident while in care. Based off of the LPA observations, records review, facility personnel and residents interviews resident's care at the facility provided accordingly to resident's needs. Although the allegation may have happened or is valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Exit interview conducted, report signed and copyCDSS inspection report, March 27, 2024 · control 24-AS-20240108142616
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedDue to lack of supervision resident eloped from the facility
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 03/13/2024 Licensing Program Analyst (LPA) B. Miranda arrived to the facility unannounced to deliver the finding for the allegations listed above. LPA introduced herself and explained the reason for the visit. Administrator (AD) Makaryan Hripsime (Kristina) was contacted. 1. The Department investigated the allegation: Due to lack of supervision resident eloped from the facility. On 2/9/2024 LPA spoke with AD who could not explain how R1 was able to elope from the facility without staff being aware R1 had left. LPA reviewed R1's physician report which indicates R1 is not able to leave the facility unassisted. AD stated when R1 was located they were sent to the hospital to be evaluated. Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Chapter 8, are being cited on the attached LICCDSS inspection report, March 13, 2024 · control 24-AS-20240208123927
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedMissing medication
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 2/20/24, Licensing Program Analyst (LPA) M. Medina conducted an unannounced subsequent complaint visit to deliver findings. LPA introduced self and stated purpose of visit. Administrator contacted by telephone and arrived a short time later to conduct complaint visit with LPA. This Department investigated the allegation of missing medication for R1. Per record review and information gathered during interviews, R1 was able to manage their own medications per physicians report dated July 2023. R1 secured and administered their own medication. This Department has found that the above allegations are UNFOUNDED, meaning they were false, could not have happened, and/or were without reasonable basis. We have therefore dismissed the complaint. NoCDSS inspection report, February 20, 2024 · control 24-AS-20231222160904
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is not meeting resident's care needs resulting in multiple falls causing bruising
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 01/23/2024, Licensing Program Analyst (LPA) Walton arrived unannounced to deliver findings on the above allegation. LPA introduced self, stated the purpose of the visit and requested to meet with the Administrator. Front desk staff informed LPA that Administrator would arrive shortly and granted LPA access to a conferance room. Administrator, Hripsime Makaryan arrived a short time later. Review of records and interviews conducted revealed that R1 required 1:1 care and needed constant supervision. Interviews conducted confirmed that R1 did not receive 1:1 care from facility staff 24 hours a day, 7 days a week from 10/2023 - 12/2023. CONTINUED TO 9099C SubstantiatedCDSS inspection report, January 23, 2024 · control 24-AS-20231004114010
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are mismanaging resident's medication. Staff do not safeguard resident's personal items. Staff did not address an inappropriate sexual interaction between residents.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 01/03/24, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver findings on the above allegations. LPA introduced self, stated the purpose of the visit, and met with Administrator Hripsime "Kristina" Makaryan. During the course of the investigation, LPA conducted interviews, toured the facility, and reviewed records. R1’s medications were destroyed an hour after 4:00PM. R1 left the facility and did not return to facility until after 2 hours from the time R1’s 4:00PM medications were directed to be administered. Interviews were conducted, it was confirmed that R1’s door and/or doorknob had not been broken. The resident locks the door upon leaving the room and while in the room. The department investigated the allegation staff did not address an inappropriate sexual interaction between residents. Based on records reviewed and interviews conducted there was insufficient evidence to prove or disprove that there was an inappropriate sexual interaction that happened betweCDSS inspection report, January 3, 2024 · control 24-AS-20231206111014

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not maintain the facility clean and sanitary at all times
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Sarah Hurt and conducted an unannounced facility visit to deliver findings on the above allegations. LPA met with facility Administrator, Hripsime, Makaryan and explained the purpose of today's visit. Regarding the allegation Staff do not maintain the facility clean and sanitary at all times. LPA observed a pile of dirty laundry along with other miscellaneous items including undergarments piled in the corner of Resident 1's bedroom. LPA also observed the room is malodorous and smells of urine. Based on LPA's observation, and records reviewed during this investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED at this time. The following deficiencies are being cited Per Title 22 Regulations. Exit interview conducted with Administrator, Hripsime, Makaryan, and a copy of this report along with appeals rights provided. SubstantiatedCDSS inspection report, December 12, 2023 · control 24-AS-20231009152716
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident was restrained in bed
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Sarah Hurt and conducted an unannounced facility visit to deliver findings on the above allegations. LPA met with facility Administrator, Hripsime, Makaryan, and explained the purpose of the visit. Regarding the allegation Resident was restrained in bed. LPA Hurt observed Resident 1’s bed to have full bed rails. Resident 1 is not currently on hospice, and there is no written orders for full bed rails. LPA also reviewed photos documenting a mattress pad wedged between the full bed rails of Resident 1’s bed preventing them from getting out of bed. Based on LPA's observation, and records reviewed during this investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED at this time. The following Deficiencies are being cited Per Title Regulations. Exit interview conducted with Administrator, Hripsime, Makaryan, and a copy of this report along with appeals rights provided. SubstantiatedCDSS inspection report, December 12, 2023 · control 24-AS-20231201085752
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not provide comfortable accommodations for a resident Staff are not addressing a resident's change in medical condition No home health plan on file for resident
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 09/01/2023, Licensing Program Analyst (LPA) Walton arrived unannounced to deliver findings on the above allegations. LPA introduced self, stated the purpose of the visit and requested to meet with the Administrator. LPA met with Administrator, Hripsime Makaryan. The Department investigated the allegations that staff did not provide comfortable accommodations for a resident, staff are not addressing a resident's change in medical condition, and facility did not have a home health plan on file for resident, and based on interviews and records reviewed, the allegations are SUBSTANTIATED. Based on interviews and records reviewed, R1 had been receiving home health services for wound care on R1’s foot however between 5/1/23 thru 5/10/23, home health did not conduct any visits to provide wound care and facility did not seek medical attention for R1’s wound. CONTINUED TO 9099C SubstantiatedCDSS inspection report, September 1, 2023 · control 24-AS-20230512123128
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFinancial abuse. Personal rights.
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 1/26/23 at 11:05 AM, Licensing Program Analyst (LPA) Malia Thao arrived unannounced to conduct a complaint inspection. LPA explained reason for inspection at reception desk and met with Administrator (ADM) Makaryan "Kristina" Hripsime. During the course of the investigation, LPA reviewed records and conducted interviews. Based on record review and interviews, LPA did not find that financial abuse occurred or personal rights were violated. Therefore, the allegations above are false, could not have happened, and/or is without a reasonable basis. Exit interview conducted. Due to technical difficulties, a copy of this report was emailed to Administrator for return with signature. UnfoundedCDSS inspection report, January 26, 2023 · control 24-AS-20221014092112

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not properly supervising residents in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with Hripsime Makaryan, administrator and informed her the purpose of the visit. During this visit LPA delivered investigation findings regarding the above allegations.The Department has investigated the complaint alleging: Staff are not properly supervising residents in care is UNSUBSTANTIATED. The evidence from the investigation indicated there is not preponderance evidence to show residents were not properly supervised. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. UnsubstantiatedCDSS inspection report, September 29, 2022 · control 24-AS-20220316102508
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedResident machine not being cleaned regularly.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with Hripsime Makaryan, administrator and informed her the purpose of the visit. During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegation: Resident machine not being cleaned regularly. is UNFOUNDED. The investigation indicated the tubes were cleaned daily by staff. This agency has investigated the complaint alleging (Resident machine not being cleaned regularly). We have found that the complaint was unfounded, therefore we have dismissed the complaint. UnfoundedCDSS inspection report, September 29, 2022 · control 24-AS-20220418135910
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedResident fell while in care. Staff does not follow resident's diet restrictions. Activities are not being provided to residents.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with Administrator Kristina Makaryan and informed her the purpose of the visit. During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegations: Resident fell while in care, Staff does not follow resident's diet restrictions and Activities are not being provided to residents are UNFOUNDED. Records reviewed indicated death reports were reported to Community Care Licensing at time of death and were contributed from declining health due to existing health conditions; Medical records review indicated no mismanage of resident's medication, facility menu were developed by certified dietition to meet the needs for the resident as ordered by the resident's doctor. Activities are ceased during time of Covid-19 due to safety. Resident is ambulatory, independent and not a fall risk and doesn't requireCDSS inspection report, June 9, 2022 · control 24-AS-20210712110839
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff did not have resident medically assessed in a timely manner after a fall. Staff did not inform resident's family of a fall.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with Administrator Kristina Makaryan and informed her the purpose of the visit. During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegations: Staff did not have resident medically assessed in a timely manner after a fall, and Staff did not inform resident's family of a fall are UNFOUNDED. The investigation indicated medical care provided and family notification was done timely. This agency has investigated the complaint alleging (Staff did not have resident medically assessed in a timely manner after a fall, and Staff did not inform resident's family of a fall). We have found that the complaint was unfounded, therefore we have dismissed the complaint. UnfoundedCDSS inspection report, May 16, 2022 · control 24-AS-20210524121408
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedQuestionable deaths Food service inadequate. Staff are not trained. Medication regulations are not adhered to.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with Administrator Kristina Makaryan and informed her the purpose of the visit. During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegations: Questionable deaths, Food service inadequate, Staff are not trained and Medication regulations are not adhered to are UNFOUNDED. Records reviewed indicated death reports were reported to Community Care Licensing at time of death and were contributed from declining health due to existing health conditions; Medical records review indicated no mismanage of resident's medication, facility menu were developed by certified dietition to meet the needs for the residents and food were pureed when ordered by the resident's doctor, and all staffs were trained before having client contact. This agency has investigated the complaint alleging Questionable deaths,CDSS inspection report, May 16, 2022 · control 24-AS-20210407125945

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 63 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
4
typical for this size: 1
Type B citations
8
typical for this size: 1
Substantiated complaints
14
typical for this size: 2
Total complaints
30
typical for this size: 7
State visits on file
63
typical for this size: 19
See the full inspection record on the state's site →
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