Illustration — no photo of this home on file yet

St. Christopher and Jude Home for the Elderly

Small home·Licensed for 6·Glendora, California

Licensed since 2023Licence #198603672
  • Care approvals on fileWheelchair · Dementia · HospiceState licensing record · September 13, 2026
  • Estimated starting rate$4,900 a monthCovelight estimate · likely $4,000–$6,050
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitAugust 6, 2026CDSS inspection record

St. Christopher and Jude Home for the Elderly is a small care home in Glendora — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2023. Bedridden care is not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about St. Christopher and Jude Home for the Elderly

Is St. Christopher and Jude Home for the Elderly licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is St. Christopher and Jude Home for the Elderly licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has St. Christopher and Jude Home for the Elderly been cited?

0 Type A and 0 Type B citations since 2023, per CDSS records as of September 13, 2026. Those records count 6 state visits over the same years.

Is St. Christopher and Jude Home for the Elderly still open?

This license was on the CDSS roster as of September 28, 2026.

What does St. Christopher and Jude Home for the Elderly cost?

$4,900 a month to start is a Covelight estimate, likely $4,000–$6,050. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 24 small homes and similar homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 228 other homes of a similar licensed size across Los Angeles County that publish a starting rate, the middle half runs $4,000 to $6,300 a month, and the middle figure is $5,000 (n = 228 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does St. Christopher and Jude Home for the Elderly take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by St.Christopher and Jude Home for the Elderly LLC, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

San Dimas Community Hospital is 1.1 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can St. Christopher and Jude Home for the Elderly keep a resident on hospice?

Hospice care is approved on this license, covering up to 6 residents, per CDSS records as of September 13, 2026.

St. Christopher and Jude Home for the Elderly license and inspection record

  • Name on the license: “ST. CHRISTOPHER AND JUDE HOME FOR THE ELDERLY”, per the CDSS roster as of May 25, 2025.
  • License #198603672. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to St.Christopher and Jude Home for the Elderly LLC, per CDSS records as of September 13, 2026.
  • First licensed in 2023, per CDSS records as of September 13, 2026.
  • 6 state inspection visits since 2023, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2023, per CDSS records as of September 13, 2026. The same records count 6 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2023, per CDSS records as of September 13, 2026.
  • The most recent state visit on file is August 6, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 6 residents
  • BedriddenNot on file · ask the home

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY. HOSPICE WAIVER FOR 6.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 6 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$4,900a month to start

Likely $4,000–$6,050

From 24 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,900a month

Likely $4,000–$6,200

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$4,900likely $4,000–$6,050

    Covelight’s estimate starts from the rates 24 small homes and similar homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,000–$6,200
$4,900
First monthWith a one-time move-in fee · likely $4,700–$9,300
$6,900
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 24 small homes and similar homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

24 homes like this within 10 miles publish starting rates mostly between $3,400–$6,350.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 24 nearby homes behind this estimate

Where it is

  • 1506 S. Candish Avenue, Glendora, CA 91740Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2023, the state has filed 6 documents for this home, and its records count 6 visits since 2023. The most recent is a facility evaluation report, dated August 6, 2026.

On file since
2023
State visits
6
Most recent visit
August 6, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2023.

Year by year
YearVisitsDocumentsSubstantiated2026110202511020241102023330

The last 36 months — 4 of 6 documents

20261 state visit · 1 document
Aug 6, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Tao conducted an unannounced annual visit at the facility using the CARE inspection tool. Upon arrival, LPA met with staff Vanessa Joy Arbis and spoke with the administrator Antoinette Corsentino over the phone. The reason for the visit was explained. The facility is licensed as a Residential Care for Elderly (RCFE) to serve six (6) non-ambulatory residents who are 60 years old and over. The facility has six (6) approved hospice waivers. Currently, one resident is on hospice. The facility is a single-family home located in a residential area in Glendora. The facility consists of a living room, dining room, TV room, kitchen with a medication closet, four (4) residents rooms (2 shared rooms and 2 private rooms), one (1) live-in staff bedroom, three (3) bathrooms, a swimming pool, attached garage with laundry area, storage closet, and back yard with shaded area and patio furniture. The following CARE tool domains were reviewed during this visit: Infection Control: Sufficient PPE supplies and an Infection Control Plan maintained at the facility were observed and in compliance. Physical Plant & Environment Safety: Physical plant tour was conducted. Residents’ bedrooms were checked and closet/drawer space to accommodate each resident comfortably was available. The outdoor and passageways were free of obstruction and debris/hazards. Storage areas for cleaning solutions, toxins, knives, and hazardous items were kept in a locked cabinet and were inaccessible to residents. (-Continued on the LIC809-C) Water temperature was tested and the temperatures were between 115.5 to 119.1 degrees F., which was in compliance with regulations. Smoke detectors and carbon monoxide detectors were checked and operable. Fire extinguishers were observed and fully charged. Swimming pool was secured by a 5-ft high fence and a latched lock. Audio devices on the exit doors were operable. Operational Requirements and Disaster Preparedness: Facility has an activity area furnished for outdoor use. Fire drills were conducted quarterly. The last fire drill was on 7/28/26. Staffing and Personnel Records- Training: There appears to be sufficient staffing at all times in the facility. Staff files were reviewed and in compliance. Administrator certificate is current with the expiration date on 09/08/2027. Resident Rights-Information and resident Records-Incident Reports: Facility provided telephone landline and internet for the residents. Resident rights posters and reporting posters were displayed within the facility. Food Service: The kitchen was observed to be clean. Two (2) days of perishables and one-week (7) days of non-perishables food supply were observed. Health Related Service: Medication was properly labeled, centrally stored, and in their original containers. Incidental Medical & Dental and Emergency Intervention: Staff designated to administer medication have the proper training on file. Residents at this facility do not need the use of restraints or de-escalation techniques, however, staff maintain a CPI Certificate in the case of use. Exit: Deficiencies were noted per California Code of Regulations, Title 22, Division 6 during this visit. Exit interview was conducted with staff Vanessa Joy Arbis and spoke with the administrator Antoinette Corsentino over the phone. Copies of LIC 809s and appeal rights were provided.the state’s words, verbatim · CDSS document, Aug 6, 2026
20251 state visit · 1 document
Sep 20, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA), Mayra Cota, conducted an unannounced required annual inspection visit and met with Agripina Maleon, Caregiver. LPA Cota explained the reason for the visit and Maleon facilitated today’s inspection. Barbara Mitchell, House Manager, was informed of the visit telephonically and arrived thereafter. The facility is licensed to care for adults in the age range (60) and over, (6) non-ambulatory with a hospice waiver for (6). The facility is operating within the scope of its license. There are currently (4) residents in care at the facility. The facility is a single-story home located in a residential neighborhood of Glendora. The home consists of a living room, TV room, (4) resident bedrooms, (1) staff room (2) full bathrooms, kitchen, pantry, dining room, dining area for caregivers, front and backyard, side patio and pool, and detached garage with a laundry area. During the visit, LPA toured the facility's indoor and outdoor environment, reviewed (4) resident and (3) staff records and conducted medication review. During today’s visit, LPA observed the following: The facility was observed clean, inside and out. All walkways, passages, and exits are clear and free of debris and obstructions. Livingroom and dining area have sufficient seating, and furniture is in good repair. Kitchen was observed to be clean. Kitchen appliances are also clean and were operating at the time of visit. Cleaning supplies and toxins were observed locked in a cabinet under the kitchen sink and are inaccessible to residents. Knives/sharps were also properly locked in a kitchen drawer. A sufficient supply of (2) day perishable and (7) day non-perishable food was observed. Food in the refrigerator and pantry is labeled and kept within expiration limits. Fresh fruit was observed throughout the kitchen counters and menus are posted. ***Continues on LIC 809-C Resident bedrooms have the required furniture such as bed frames, dressers, lamps, and chairs. Bedrooms also have sufficient closet space. Resident beds have the required linen and mattress pads. One (1) resident bedroom has a call button which was tested and observed to be working properly. Doors to the front entrance, backyard and to the pool patio have safety chime which were tested and working properly. Two (2) full bathrooms were inspected and were observed clean. The water temperature was tested in both bathrooms and measured within the required 105 - 120 degrees F. The laundry area in the garage is clean and the appliances were operable and in good repair. Detergents are kept locked in a cabinet. Garage was also observed to be locked and inaccessible to residents. Interconnected smoke detectors were observed throughout the facility and were tested and were working properly. One (1) carbon monoxide detector was observed and was also tested and working properly. There is (1) fire extinguisher located in the kitchen which was observed to be charged and last serviced on 4/16/25. Drills are conducted monthly. Last fire/safety drill was conducted on 9/4/25. First Aid kit was reviewed and observed to be properly stocked and to have all the required tools. The front and backyard are well maintained and the pool is inaccessible to residents in care. Patio is in good repair. Three (3) staff files were reviewed; however, (1) caregiver was found to be on the premises without proper criminal background clearance. LPA interviews with (2) staff indicate that the uncleared individual is providing care at this facility for residents since 9/15/25. Three resident files were reviewed; however, physician’s report for resident #3 is incomplete. Report is missing elements and it is not signed by a physician. Also, resident #4 is missing a current physician’s report. Resident medication is centrally stored and kept locked in a cabinet. Resident medication was reviewed and was observed to be administered according to physician’s orders and documented appropriately. Deficiencies are being cited, and a civil penalty is being assessed today under Title 22 Regulations during today's visit. Exit interview was conducted with Barbara Boiston, House Manager, and a copy of the reports, LIC 421BG and Appeal Rights were provided.the state’s words, verbatim · CDSS document, Sep 20, 2025
20241 state visit · 1 document
Aug 24, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced required annual inspection visit and was greeted by Back up-Administrator Barbara Mitchell. LPA Ramirez explained the purpose of the visit. The facility is located on a residential street and is a single store dwelling. LPA utilized the Compliance and Regulatory Enforcement (CARE) tools for the visit today and observed the following: Physical Plant and Environment safety: Disinfectants, cleaning solutions, poisons and other items that could pose a danger if readily available to residents, were observed to be inaccessible to residents. LPA Ramirez observed carbon monoxide detectors and smoke alarms in hallways. LPA Ramirez inspected four (4) resident rooms. All resident bedrooms contained required furniture, linens and lighting. Water temperatures in all grooming and bathing areas were measured to be with 105 – 120 degrees F. LPA Ramirez observed grab bars near toilets and inside showers. LPA Ramirez observed no-slip mat in showers. Facility has video surveillance inside common areas and outside perimeter of the facility. Food Service: LPA Ramirez observed sufficient supply of nonperishables for one week and perishable foods for a minimum of two days in the facility kitchen area. Soaps, detergents, and cleaning compounds were observed to be stored away from food supplies. Freezers and refrigerators were observed to be clean and within temperatures of 0-degree F (-17.7 degree C), and refrigerators with maximum temperature of 40-degree F. (4 degree C). LPA Ramirez observed bottom kitchen cabinet drawer to be in disrepair and not functioning to it’s original design. Planned Activities: LPA Ramirez observed board games, magazines, and other activities for residents. Residents Rights-Information: LPA Ramirez observed the following postings in common areas throughout the facility: Complaint Poster (PUB 475), personal rights, and nondiscrimination notice. LPA Ramirez observed facility land line. Disaster Preparedness: The facility has the Emergency Disaster Plan (LIC610D/9 pages) in place. Last documented emergency drills were conducted on 06/23/2024. LPA Ramirez observed facility sketches with exits and emergency exits routes throughout various locations of the facility. See 809-C Residents with Special Needs: Pool was observed to be inaccessible to residents in care. LPA Ramirez observed signs posted indicating “No smoking - Oxygen in Use” in various locations of the facility. LPA Ramirez observed several oxygen tanks in resident rooms secured in stands. Knives, sharps or other items that could pose a danger to residents with dementia, were observed to be inaccessible. Auditory devices were observed to be in working order. Health Related Services/Incidental Medical Services: The medications are centrally stored in the medication rooms and in bubble packs and/or original containers. The facility uses the Medication Administration Record (MAR) log to document medications given. The facility provides incidental medical services. Staffing: Administrator Certificate for Antoinette Corsentino expires 09/18/2025. Staff employed are over the age of 18 and are fingerprint cleared and associated to the facility. Personnel Records Training: Staff files are maintained at the facility. LPA Ramirez observed CPR and First Aid for two (2) out of the three (3) personnel records reviewed. LPA Ramirez observed TB testing results, Health screening, fingerprint clearance and job application for three (3) out of the three (3) personnel records reviewed. Two (2) out of the three (3) staff completed required annual training. LPA Ramirez did not observe required annual training for R1. Infection Control: There are using appropriate hand hygiene and wearing gloves while assisting clients. Staff are cleaning and disinfecting often for high touched surfaces. Facility has an Infection Control Plan in place. Operational Requirements: The fire clearance is approved for six (6) non-ambulatory. This facility may retain no more than six (6) hospice residents. There were two (2) residents under hospice care during inspection. Resident Records/Incident Reports: LPA reviewed Resident files for five (5) residents in care. Resident files are maintained at the facility. Admission Agreement, Physician's Report (including T.B and Ambulatory Status), Consent for Medical Treatment, Preplacement Appraisal Information, Resident Pre-Appraisal, Care Plan/Appraisal/Needs and Services Plan, Resident Rights were observed. LPA Ramirez did not observe annual medical assessment for R5. Three (3) deficiencies were observed during visit. Exit interview conducted. A copy of this report, 809-D and appeals rights was provided via email.the state’s words, verbatim · CDSS document, Aug 24, 2024
20231 state visit · 1 document
Dec 26, 2023Facility evaluation reportReport on file

Type of visit: Post Licensing

Licensing Program Analyst (LPA) V. Maldonado made an unannounced visit at the facility for the purpose of conducting the required Post-Licensing inspection, using the Compliance and Regulatory Enforcement (CARE) Tool, to evaluate the facility. LPA Maldonado met with Administrator, Barbara Boiston, and explained the purpose for the visit. During today's visit, LPA Maldonado conducted a tour of the physical plant with Administrator, observed the facility food supplies, reviewed (6) resident medications, (6) resident files, (3) staff files, and conducted interviews with (3) staff, and attempted interviews with (6) residents. The facility is a single-story home, operating as a Residential Care Facility for the Elderly. It is licensed to serve (6) older adults, ages 60 and over. There is a fire clearance approved for (6) non-ambulatory residents. It has an approved Dementia Care Plan and a Hospice Waiver approved for (6) residents. There are currently (3) resident receiving hospice services. An Infection Control plan has been submitted to the department for review. The facility has an active and current liability insurance policy on file. LPA observed all resident bedrooms to have the required furniture, sufficient lighting, and closet/storage space. There are (2) full bathrooms in the home- both equipped with required grab bars and non-skid mats. The hot water was tested and measured at 107*F, which is in compliance. Food supplies was observed and was sufficient as required. Emergency food supplies and water were available. A pool was observed in the backyard- fenced and inaccessible to residents in care. Fire extinguishers were observed throughout, with current inspections and were fully charged. All sharps and cleaning supplies/toxins were observed to be locked and inaccessible to residents. Smoke/carbon monoxide detectors were observed in each room- tested and operational during today's visit. Auditory devices were observed at all entrances/exits of the home and operational. (6) resident files and (3) staff files were reviewed and observed to be complete with all required documentation. At 2:15PM, LPA reviewed (6) resident medications, and discovered (1) pill, outside of it's casing, dropped inside a drawer behind a box of gloves, where pre-punched medications were stored. Staff and administrator reviewed medication while LPA observed. It was determined that (1) medication for (1) of (6) residents was missing, as it was supposed to be administered in (2) pills at a time- this medication was administered and documented incorrectly. Per California Code of Regulations, Title 22, citations will be cited on the LIC809-D page. An exit interview was conducted and a copy of this report and appeal rights were provided.the state’s words, verbatim · CDSS document, Dec 26, 2023
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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