Illustration — no photo of this home on file yet

Pasa Alta West

Small home·Licensed for 6·Pasadena, California

Licensed since 1994Licence #191222713
  • Care approvals on fileNone on fileWheelchair, dementia, hospice, bedridden — ask the home
  • Estimated starting rate$5,200 a monthCovelight estimate · likely $4,250–$6,400
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit8 of 6 beds occupiedFebruary 6, 2025 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJanuary 15, 2026CDSS inspection record

Pasa Alta West is a small care home in Pasadena — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 1994. Hospice, dementia, wheelchair and bedridden approvals are not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Pasa Alta West

Is Pasa Alta West licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Pasa Alta West licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Pasa Alta West been cited?

0 Type A and 0 Type B citations since 1994, per CDSS records as of September 13, 2026. Those records count 6 state visits over the same years.

Is Pasa Alta West still open?

This license was on the CDSS roster as of September 28, 2026.

What does Pasa Alta West cost?

$5,200 a month to start is a Covelight estimate, likely $4,250–$6,400. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 9 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 12 other homes of a similar licensed size in Pasadena that publish a starting rate, the middle half runs $6,000 to $8,000 a month, and the middle figure is $7,750 (n = 12 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Pasa Alta West take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: we have not yet confirmed that an entry on the DHCS Assisted Living Waiver list is this home’s. Ask the home: “Do you take the Medi-Cal Assisted Living Waiver?” The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Pasa Alta Manor, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Huntington Hospital is 3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Pasa Alta West keep a resident on hospice?

Not on file — the state’s record does not list hospice care on this license. Ask: “Can a resident stay here on hospice, and under what conditions?”

Pasa Alta West license and inspection record

  • Name on the license: “PASA ALTA WEST”, per the CDSS roster as of May 25, 2025.
  • License #191222713. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Pasa Alta Manor, per CDSS records as of September 13, 2026.
  • First licensed in 1994, per CDSS records as of September 13, 2026.
  • 6 state inspection visits since 1994, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 1994, per CDSS records as of September 13, 2026. The same records count 6 state visits in that period.
  • 1 complaint and 0 substantiated allegations on file since 1994, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is January 15, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryNot on file · ask the home
  • Dementia / memory careNot on file · ask the home
  • Hospice careNot on file · ask the home
  • BedriddenNot on file · ask the home

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
CLEARED FOR 6 AMBULATORY. FACILITY PREFERS TO SERVE ELDERLY CLIENTS WITH DEVELOPMENTAL DISABILITIES.

910 - DEVELOPMENTALLY DISABLED (DD)

CDSS record, verbatim · September 13, 2026

As needs change

5 questions to ask the home — nothing on file yet
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • Staying through hospice

    Hospice waiver not on file

    Ask: “If hospice is needed, can care continue here until the end?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$5,200a month to start

Likely $4,250–$6,400

From 9 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,200a month

Likely $4,250–$6,550

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$5,200likely $4,250–$6,400

    Covelight’s estimate starts from the rates 9 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,250–$6,550
$5,200
First monthWith a one-time move-in fee · likely $4,950–$9,650
$7,200
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverWe have not yet confirmed that an entry on the DHCS Assisted Living Waiver list is this home’s. Ask the home: “Do you take the Medi-Cal Assisted Living Waiver?” The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 9 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

9 homes like this within 3 miles publish starting rates mostly between $5,000–$8,150.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 9 nearby homes behind this estimate

Where it is

  • 1773 N. Fair Oaks, Pasadena, CA 91103Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 6 documents for this home, and its records count 6 visits since 1994. The most recent is a facility evaluation report, dated January 15, 2026.

On file since
2022
State visits
6
Most recent visit
January 15, 2026
Occupied · February 6, 2025 visit
8 of 6 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated February 6, 2025. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 1994.

Year by year
YearVisitsDocumentsSubstantiated20261102025220202411020231102022110

The last 36 months — 4 of 6 documents

20261 state visit · 1 document
Jan 15, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Daniel Konishi conducted an unannounced Required-1 year visit. Upon arrival, no one answered the door and LPA called the facility number. At 1:55pm, Brisia Rojas, DSP arrived and explained the purpose of the visit. At 2:00pm, Staci Mitchell, Administrator arrived and assisted LPA with the inspection. The facility is licensed to serve six (6) ambulatory adults 60 years of age or older with developmental disabilities. The facility is vendorized by the Frank D. Lanterman Regional Center. LPA inspected the facility using the Compliance and Regulatory Enforcement (CARE) tool and observed the following: Infection Control: Staff are adhering to infection control requirements. The staff use disposable gloves to clean and disinfect the high touched surfaces in the common areas. Facility has sufficient PPE supplies and has an Infection Control Plan maintained at the facility. Physical Plant/Environment Safety: The facility is a single-story home which consists of: living room, dining area, kitchen, four (4) bedrooms (3 residents and 1 staff), two (2) bathrooms, one (1) staff bathroom, and laundry area. Resident bedrooms were inspected and closet/drawer space to accommodate each resident comfortably was available. LPA inspected residents’ rooms and each resident bedroom has the required furniture such as bed frames, dressers, nightstand, lamps, and chairs. Bedrooms also have sufficient closet space. Extra linens and towels are kept in a hallway closet. The bathrooms are clean and operational. The hot water temperature was tested throughout the facility. Hot water temperature were measured between 105.2 degrees F to 106.1 degrees F which are within the required 105 - 120 degrees F Smoke detectors and carbon monoxide detectors were tested and operable. Two (2) fire extinguishers were fully charged and last serviced on 05/02/2025. Physical Plant/Environment Safety [Cont.]: The front yard and backyard are free of debris/hazards and the outdoor and passageways are free of obstruction. A shaded area with chairs is provided in the back yard. There is no evidence of bodies of water (pool). Sharps are kept in a locked cabinet and are inaccessible to residents. All storage areas for cleaning solutions, toxins, and hazardous items are kept in a locked cabinet and are inaccessible to residents. Operational Requirements: The facility has an approved fire clearance. Valid Infection Control Plan in place. Valid liability insurance and valid Surety Bond is in place. Last fire drill was conducted on 11/13/2025 and disaster drill was conducted on 12/20/2025. Staffing: A total of ten (10) staff members including the Administrator and Licensee provide care and supervision to the residents. Staff employed are over the age of 18 and have criminal background clearance, fingerprint cleared, have training and associated to the facility. Personnel Records-Training: LPA reviewed four (4) staff files which include Personnel Record, Health Screening, TB Clearance, Employee Rights, First Aid/CPR/AED training, and Staff Training. However, the Administrator has a valid Adult Residential Facility (ARF) Administrator Certificate that expires on 01/20/2026 in file but does not have a valid Residential Care Facility for the Elderly (RCFE) Administrator certificate in file. Residents Rights-Information: Residents are provided with telephone and internet at the facility. The facility has the following posters posted: Residents Rights, Complaint Poster, and Ombudsman. Planned Activities: Facility provides scheduled activities and have a variety of activities to choose from within the facility. There is an outdoor activity area available for the residents. Food Service: Kitchen, food preparation area, and storage areas were observed to be clean and sanitary. The food is properly stored in the refrigerator. Pesticides and cleaning supplies are kept away from the food preparation areas. LPA observed an appropriate food supply of two (2) days of perishables and seven (7) days of non-perishables. Incidental Medical & Dental: Medication is properly labeled and are centrally stored in a closet and are in their original containers. LPA reviewed six (6) residents’ medications and there were no issues observed. The first-aid kit is fully stocked w/first-aid manual. Resident Records-Incident Reports: Resident files are kept in a secure location (within staff room/office). LPA reviewed (6) Resident Files which includes the Face Sheet, Functional Capability Assessment, Appraisal Needs & Services Plan, Admission Agreements, Identification & Emergency Information, current Physician's Report, Ambulatory Status, TB Clearance, and Personal Rights. LPA reviewed Resident’s P&I. Disaster Preparedness: The facility has an Emergency Disaster Plan with contact numbers and at least two (2) relocation sites. Residents with Special Health Needs: There are no bedridden or residents with postural supports at this facility. Per the Administrator, there is no resident at this home with incidental medical services nor have a restricted health condition. Per California Code of Regulations, Title 22, and California Health and Safety Code, the deficiencies observed during the visit are documented on the LIC809-D. Exit interview, appeals rights and a copy of this report were provided to the Administrator Staci Mitchell.the state’s words, verbatim · CDSS document, Jan 15, 2026
20252 state visits · 2 documents
Feb 6, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff actions are making residents feel uncomfortable.

Licensing Program Analyst (LPA) Jose Villalobos conducted an unannounced complaint investigation visit for the allegation listed above. LPA met with Administrator Staci Mitchell and the purpose of the visit was discussed. On todays visit LPA conducted the following: LPA toured the physical plant, LPA interviewed staff #1-#4 (S1-S4), Staff #5 no longer works in the facility and was unavailble for interview, LPA interviewed Residents #1-#6 (R1-R6), LPA collected a copy of the staff and resident roster as well as documents from R1's and S5's file related to the allegation. The investigation revealed the following: Conitnued on LIC 9099-C Unsubstantiated In regards to the allegation "Staff actions are making residents feel uncomfortable." it is alleged that S5 has inappropriate conversations around the residents making them feel uncomfortable. (4) of (4) Staff interviewed denied the allegation. (6) of (6) Residents interviewed could not corroborate the allegation. Interviews with staff stated that on 1/27/25 , R1 brought up that they overheard S5 having a political conversation with another staff that made them feel uncomfortable. The conversation was in private between (2) staff away from the residents. This was the only instance a resident expressed any possible issue with staffs conversations and it was addressed with S5 the same day. Interview with residents did not show that they had ever been made to feel uncomfortable by staff. R1 stated they had no issues with any conversations between staff and has never felt uncomfortable at the home. Based on interviews, observations and file review, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview held, and a copy of this report was provided.the state’s words, verbatim · CDSS document, Feb 6, 2025 · control 28-AS-20250203172136
Feb 3, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Bennette Pena conducted an unannounced Required-1 year visit. Upon arrival, no one answered the door and LPA called the Administrator & Licensee. At 10:10am, Brandon Dewalt, arrived and explained the purpose of the visit. At 10:30am, Staci Mitchell, Administrator arrived and assisted LPA with the inspection. The facility is licensed to serve six (6) ambulatory adults 60 years of age or older with developmental disabilities. The facility is vendorized by the Frank D. Lanterman Regional Center, Level 4 home. Current census is (8) because of (2) extra residents from their sister facility, Pasa Alta East (3280 N. Fair Oaks Ave., Pasadena, CA. 91101) that was burned down in the Eaton fire. LPA notified Administrator to contact the Fire Dept. to inform them that they are over capacity and are temporarily providing care for (2) additional residents. LPA inspected the facility using the Compliance and Regulatory Enforcement (CARE) tool and observed the following: Infection Control: Staff are adhering to infection control requirements. The staff use disposable gloves to clean and disinfect the high touched surfaces in the common areas. Facility has sufficient PPE supplies and has an Infection Control Plan maintained at the facility. Physical Plant/Environment Safety: The facility is a single-story home which consists of: living room, dining area, kitchen, 4 bedrooms (3 residents and 1 staff), 3 bathrooms, laundry area and front yard. Resident bedrooms were inspected and closet/drawer space to accommodate each resident comfortably was available. The bathrooms are clean and operational. The hot water temperature was tested throughout the facility. Water temperature reading measured within the required 105 - 120 degrees Fahrenheit. Readings were 109.7 deg F in bathroom #1, 107.6 deg F in bathroom #2 and 109 deg F in bathroom #3. The kitchen was observed for the ability to prepare and serve food. LPA observed sufficient food supply of (2) days of perishables and (7 days) of non-perishables. Knives, disinfectants, and cleaning solutions are kept locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were tested and operable. (2) fire extinguishers were fully charged and last serviced on 06/27/2024. The first-aid kit is fully stocked w/first-aid manual. The front yard is free of debris/hazards and the outdoor and passageways are free of obstruction. A shaded area with chairs is provided in the back yard. The backyard is free of debris/hazards. There is no evidence of bodies of water (pool) or security bars nor weapons on the premises. There are no security bars or weapons on the premises. LPA observed cameras in the common areas with no audio. All storage areas for cleaning solutions, toxins, knives, and hazardous items are kept in a locked cabinet and are inaccessible to residents. Last fire drill was conducted on 01/21/2025 and disaster drill was conducted on 01/31/2025. Operational Requirements: The facility has an approved fire clearance, there is a plan of operation with required Infection Control Plan and facility maintains the required liability insurance. Surety Bond in the amount of $5000 is in effect and expires on 11/09/2025. *****REPORT CONTINUED ON LIC809-C***** Staffing: A total of twelve (12) staff members including the Administrator and Licensee provide care and supervision to the residents. Staff employed are over the age of 18 and have criminal background clearance, fingerprint cleared, have training and associated to the facility. Personnel Records-Training: Staff has criminal record clearance, current First-Aid/CPR training. LPA reviewed (3) staff files with no issues observed. Administrator Staci Mitchell’s certificate expired on 1/20/24 but was able to provide proof of pending renewal and all current training were within the personnel file. Resident Records-Incident Reports: Resident files are kept in a secure location (within staff room/office) and have the following documents in their files - Pre-admission appraisal/Appraisal Needs & Services Plan, Admission Agreements, Identification & Emergency Information and current Physician's Report. LPA reviewed (6) Resident Files with no issues observed. Residents Rights-Information: Residents are provided with telephone and internet at the facility. The facility has the following posters posted: Residents Rights, Complaint Poster, and Ombudsman. Planned Activities: Facility provides scheduled activities and have a variety of activities to choose from within the facility. There is an outdoor activity area available for the residents. Food Service: The kitchen was observed for the ability to prepare and serve food. LPA observed an appropriate food supply of two (2) days of perishables and one week (7) days of non-perishables. Incidental Medical & Dental: Medication is properly labeled and are centrally stored in a closet and are in their original containers. LPA reviewed (6) residents’ medications and there were no issues observed. Disaster Preparedness: The facility has an Emergency Disaster Plan with contact numbers and at least (2) relocation sites. Residents with Special Health Needs: There are no bedridden or residents with postural supports at this facility. Per the Administrator, there is no resident at this home with incidental medical services nor have a restricted health condition. No deficiencies cited, Technical Assistance issued. Exit interview held and a copy of the report was provided to the Administrator Staci Mitchell.the state’s words, verbatim · CDSS document, Feb 3, 2025

The state marks this report as 3 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

20241 state visit · 1 document
Jan 30, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Tena Herrera conducted the required annual inspection. LPA arrived unannounced, upon arrival there was no one on site as all residents were away at day program shortly after LPA was greeted by Staci Mitchell (Administrator) and the purpose for today’s visit was explained. The facility is licensed to serve 6 ambulatory residents ages 60 and above. The facility currently has 6 residents, all of which are serviced through regional center. The facility is a single-story home located in Pasadena, Ca. A tour of the facility includes: living room, dining area, kitchen, 4 bedrooms (3 client and 1 staff), 3 bathrooms (2 client and 1 staff), laundry area and front yard. LPA utilized the Compliance and Regulatory Enforcement (CARE) tools for the visit todays visit and the initial visit and observed the following: Infection Control: The facility staff are using appropriate hand hygiene and gloves while assisting residents’ medications. Staff are cleaning and disinfecting throughout the day. Facility has sufficient PPE supplies and has an Infection Control Plan maintained at the facility. Operational Requirements: The facility has an approved fire clearance, there is a plan of operation with required Infection Control Plan and facility maintains the required liability insurance. Physical Plant & Environment Safety: LPA toured facility, residents’ bedrooms were checked and closet/drawer space to accommodate each resident comfortably was available. The front yard is free of debris/hazards and the outdoor and passageways are free of obstruction. No bodies of water were observed at the facility. There are no security bars or weapons on the premises. Hygiene products are readily available for residents. The hot water temperature was tested throughout the facility and measured within the required range of 105-120 degrees F. All storage areas for cleaning solutions, toxins, knives, and hazardous items are kept in a locked and are inaccessible to residents. Smoke detectors and carbon monoxide detectors are operable and in compliance. There fire extinguisher was observed and is fully charged. Last fire/disaster/earthquake drill was conducted on 12/12/23. (Continued on 809-C) Staffing: There appears to be sufficient staffing at all times in the facility. With night staff that is trained and able to assist in care and supervision of the residents in the case of an emergency. Personnel Records-Training: Staff has criminal record clearance, current First-Aid/CPR/AED training along with training in postural supports, medication assistance, and other ongoing training are documented in personnel files. LPA reviewed 5 staff files with no issues observed. Administrator Staci Mitchell’s certificate expired on 1/20/24 but was able to provide proof of pending renewal and all current training's were within the personnel file. Resident Records-Incident Reports: Resident files are kept in a secure location (within staff room/office) and have the following documents in their files - Pre-admission appraisal/Appraisal Needs & Services Plan, Admission Agreements, Identification & Emergency Information and current Physician's Report. LPA reviewed 4 Resident Files with no issues observed. Residents Rights-Information: Residents are provided with telephone and internet at the facility. The facility has the following posters posted: Residents Rights, Complaint Poster, and Ombudsman. Planned Activities: Facility provides scheduled activities and have a variety of activities to choose from within the facility. There is an outdoor activity area available for the residents. Food Service: The kitchen was observed for the ability to prepare and serve food. LPA observed an appropriate food supply of two (2) days of perishables and one week (7 days) of non-perishables. Incidental Medical & Dental: Medication is properly labeled and are centrally stored in a closet and are in their original containers. LPA reviewed 6 residents’ medications and there were no issues observed. Disaster Preparedness: The facility has an Emergency Disaster Plan with contact numbers and at least 2 relocation sites. Residents with Special Health Needs: There are no bedridden or residents with postural supports at this facility. Per California Code of Regulations, Title 22, and California Health and Safety Code, there were no deficiencies observed during the visit. Exit interview held and a copy of the report was provided to the Administrator Staci Mitchell.the state’s words, verbatim · CDSS document, Jan 30, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. What could change whether someone can stay here?
  4. Can we see a bedroom and share a meal during a visit?

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