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Golden Horizon

Small home·Licensed for 6·Camarillo, California

Licensed since 2008Licence #565801579
  • Care approvals on fileHospice · BedriddenState licensing record · September 27, 2026
  • Estimated starting rate$5,400 a monthCovelight estimate · likely $4,400–$6,650
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitSeptember 16, 2026CDSS inspection record

Golden Horizon is a small care home in Camarillo — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2008. Wheelchair and non-ambulatory care and dementia care are not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Golden Horizon

Is Golden Horizon licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Golden Horizon licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has Golden Horizon been cited?

0 Type A and 0 Type B citations since 2008, per CDSS records as of September 27, 2026. Those records count 5 state visits over the same years.

Is Golden Horizon still open?

This license was on the CDSS roster as of September 28, 2026.

What does Golden Horizon cost?

$5,400 a month to start is a Covelight estimate, likely $4,400–$6,650. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 9 small homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 17 other homes of a similar licensed size across Ventura County that publish a starting rate, the middle half runs $3,500 to $6,202 a month, and the middle figure is $5,000 (n = 17 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Golden Horizon take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Golden Horizon Properties, LLC, per CDSS records as of September 27, 2026.

Is there a hospital nearby?

St. John's Hospital Camarillo is 1.4 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Golden Horizon keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 27, 2026.

Golden Horizon license and inspection record

  • Name on the license: “GOLDEN HORIZON”, per the CDSS roster as of May 25, 2025.
  • License #565801579. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Golden Horizon Properties, LLC, per CDSS records as of September 27, 2026.
  • First licensed in 2008, per CDSS records as of September 27, 2026.
  • 5 state inspection visits since 2008, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 2008, per CDSS records as of September 27, 2026. The same records count 5 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2008, per CDSS records as of September 27, 2026.
  • The most recent state visit on file is September 16, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryNot on file · ask the home
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved by the state
  • BedriddenApproved by the state

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
6 BEDRIDDEN. HOSPICE WAIVER INCREASE FROM 3 TO 6 RESIDENTS.

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$5,400a month to start

Likely $4,400–$6,650

From 9 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,400a month

Likely $4,400–$6,800

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$5,400likely $4,400–$6,650

    Covelight’s estimate starts from the rates 9 small homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,400–$6,800
$5,400
First monthWith a one-time move-in fee · likely $5,150–$9,850
$7,400
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 9 small homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

9 homes like this within 10 miles publish starting rates mostly between $3,500–$6,500.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 9 nearby homes behind this estimate

Where it is

  • 2221 Briarfield, Camarillo, CA 93010Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 5 documents for this home, and its records count 5 visits since 2008. The most recent is a facility evaluation report, dated September 16, 2026.

On file since
2022
State visits
5
Most recent visit
September 16, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2008.

Year by year
YearVisitsDocumentsSubstantiated20261102025110202411020231102022110

The last 36 months — 3 of 5 documents

20261 state visit · 1 document
Sep 16, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Valeria Conway arrived at the facility unannounced to conduct a required annual visit at 9:45 A.M. LPA met with Licensee Maricel Villaverde and Administrator, Charmie Hayag. Entrance interview conducted. Beginning at 10:15 A.M., the LPA, along with the Licensee toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that facility is in compliance with Title 22 Regulations. Facility has a fire clearance for six (6) bedridden residents. The following was observed: COMMON AREAS: This includes the living room, dining room areas and recreation/sitting area. LPA observed common areas to be clean and properly furnished at the time of the visit. The LPA observed activities for resident use in the recreation/sitting area as well as an office area. Office area had a computer desk, a phone available to everyone and residents and staff files. The fireplace was observed adequately screened. The LPA observed the fire extinguisher to be fully charged and last serviced on 06/05/2026. Hardwired smoke detectors and a separate carbon monoxide detector were tested at 10:24 A.M. and were functional at the time of the visit. Additionally, this facility is equipped with a sprinkler system. The last inspection by RLD Fire Protection. Inc was conducted on 06/17/2026. No concerns noted. The LPA observed the required postings throughout the facility. The facility is equipped with a fire door to enhance safety and prevent the spread of fire. During today’s visit, the fire door was observed closed. Continued on LIC 809-C Continued from LIC 809-C BEDROOMS: There are four (4) bedrooms in the facility. At the time of the visit, LPA observed one shared room and two (2) single occupancy bedrooms. Also, LPA observed a locked staff room. All residents’ rooms were observed to be furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. The facility serves residents with dementia, the auditory alarms on the exit doors were tested and functioned properly at the time of visit. BATHROOMS: There are two (2) bathrooms for residents’ use. Bathrooms were observed to be equipped with slip-resistant surfaces and contain slip-resistant mats. Grab bars were observed in the bathrooms. The LPA observed sufficient amounts of soap and paper products in each restroom, as well as hand washing posters. Toilets were observed to be operable. The hot water temperature in all bathrooms was tested and initially measured below 105 degrees Fahrenheit. The hot water measure within the required regulatory range of 105 – 120 degrees Fahrenheit. KITCHEN: The LPA observed the kitchen. Kitchen appliances were in operable condition. The facility has a sufficient supply of seven (7) days non-perishable and two (2) days perishable food. Also, emergency water and food are adequate. The LPA observed one designated cabinet where knives and sharps are stored locked and inaccessible to residents. Cleaning supplies are located in a locked cabinet under the kitchen sink. At 10:18 A.M. hot water temperature measured 112.3 degrees Fahrenheit. LAUNDRY & GARAGE/STORAGE: The locked laundry room is located adjacent to the kitchen. Laundry supplies and chemicals are stored inaccessible to residents in care. Laundry area also contains an extra freezer, pantry, and emergency food/water supply. Garage was converted into a storage room. Storage room was locked at the time of the visit and contained a small break room for employees, extra PPE supplies, cleaning supplies, backup generator, and extra food supply. Continued on LIC 809-C Continued from LIC 809-C OUTDOOR SPACE: The backyard has a covered patio area with patio furniture including a table and chairs for residents’ use. Facility has two total gates; both were observed to be self-latching and closing with clear passageways for emergency exit use. LPA did not observe any obstructions or hazards on hallways nor exits during the visit. There were no bodies of water on the premises at the time of the visit. A separate locked ADU unit was observed on the property and is used to house an adult family member, who has fingerprint clearance and is associated to the facility. RECORD REVIEW: LPA reviewed residents and staff files. Staff and resident records were reviewed for documents including, but not limited to: health screening, TB test, staff training records, fingerprint clearance, resident physician's report, needs and service appraisal, and personal rights. All four (4) resident records reviewed were complete and contained all required documents. All four (4) staff files reviewed were also complete and contained all required documents. MEDICATION REVIEW: Medications for four (4) residents were observed. Medications are stored in a locked hallway closet. All medications observed were labeled, stored, and properly documented on the centrally stored medications and destruction record. Each resident's medication was observed stored in its originally received container. No errors observed during the medication review. LPA observed two (2), 1st Aid kit and respective manuals inside locked medication closet. LPA requested the following documents: staff schedule, resident roster, liability insurance and last emergency drill. Additionally, the LPA reviewed the facility's infection control practices and the facility's emergency disaster plan. The last emergency drill was conducted on 06/12/2026. LPA requested the following documents, Personnel Roster LIC (500), Liability Insurance, and Resident Roster. No deficiencies cited. Exit interview conducted. A copy of the report was provided.the state’s words, verbatim · CDSS document, Sep 16, 2026
20251 state visit · 1 document
Sep 17, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Valeria Conway arrived at the facility unannounced to conduct a required annual visit at 10:00 A.M. LPA met with Administrator, Charmie Hayag and Licensee Maricel Villaverde. Entrance interview conducted. Beginning at 10:15 A.M., the LPA, along with Administrator and Licensee toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that facility is in compliance with Title 22 Regulations. Facility has a fire clearance for six (6) bedridden residents. The following was observed: COMMON AREAS: This includes the living room, dining room areas and recreation/sitting area. LPA observed common areas to be clean and properly furnished at the time of the visit. The LPA observed activities for resident use in the recreation/sitting area as well as an office area. Office area had a computer desk, a phone available to everyone and residents and staff files. The fireplace was observed adequately screened. The LPA observed the fire extinguisher to be fully charged and last serviced on 04/11/2025. Hardwired smoke detectors and a separate carbon monoxide detector were tested at 10:45 A.M. and were functional at the time of the visit. Additionally, this facility is equipped with a sprinkler system. The last inspection by RLD Fire Protection. Inc wa conducted on 06/12/2025. No concerns noted. The LPA observed the required postings throughout the facility. The facility is equipped with a fire door to enhance safety and prevent the spread of fire. During today’s visit, the fire door was observed closed. Continued on LIC 809-C Continued from LIC 809-C OUTDOOR SPACE: The backyard has a covered patio area with patio furniture including a table and chairs for residents’ use. Facility has two total gates; both were observed to be self-latching and closing with clear passageways for emergency exit use. LPA did not observe any obstructions or hazards on hallways nor exits during the visit. There were no bodies of water on the premises at the time of the visit.A separate locked ADU unit was observed on the property and is used to house an adult family member, who has fingerprint clearance and is associated to the facility. RECORD REVIEW: Began at 12:20 P.M. (resident records) and 12:50 P.M. (staff records.) Staff and resident records were reviewed for documents including, but not limited to: health screening, TB test, staff training records, fingerprint clearance, resident physician's report, needs and service appraisal, and personal rights. All three (3) resident records reviewed were complete and contained all required documents. All five (5) staff files reviewed were also complete and contained all required documents. LPA requested the following documents: staff schedule, resident roster, liability insurance and last emergency drill. The last emergency drill was conducted on 09/01/2025. MEDICATION REVIEW: Began at 1:15 P.M. Medications for three (3) of three (3) residents were observed. Medications are stored in a locked hallway closet. All medications observed were labeled, stored, and properly documented on the centrally stored medications and destruction record. No errors observed during the medication review. LPA observed two (2), 1st Aid kit and respective manuals inside locked medication closet. No deficiencies cited. Exit interview conducted. A copy of the report was provided via email. Continued from LIC 809-C BEDROOMS: There are four (4) bedrooms in the facility. At the time of the visit, LPA observed one shared room and two (2) single occupancy bedrooms. Also, LPA observed a locked staff room. All residents’ rooms were observed to be furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. The facility serves residents with dementia, the auditory alarms on the exit doors were tested and functioned properly at the time of visit. BATHROOMS: There are two (2) bathrooms for residents’ use. Bathrooms were observed to be equipped with slip-resistant surfaces and contain slip-resistant mats. Grab bars were observed in the bathrooms. The LPA observed sufficient amounts of soap and paper products in each restroom, as well as hand washing posters. Toilets were observed to be operable. The hot water temperature in all bathrooms was tested and initially measured below 105 degrees Fahrenheit. The water heater temperature was adjusted at that time. LPA subsequently retested the hot water in all bathrooms, and the temperatures were found to be within the regulatory range. KITCHEN: The LPA observed the kitchen. Kitchen appliances were in operable condition. The facility has a sufficient supply of seven (7) days non-perishable and two (2) days perishable food. Also, emergency water and food are adequate. The LPA observed one designated cabinet where knives and sharps are stored locked and inaccessible to residents. Cleaning supplies are located in a locked cabinet under the kitchen sink. At 10:22 A.M. hot water temperature measured 109.7 degrees Fahrenheit. LAUNDRY & GARAGE/STORAGE: The locked laundry room is located adjacent to the kitchen. Laundry supplies and chemicals are stored inaccessible to residents in care. Laundry area also contains an extra freezer, pantry, and emergency food/water supply. Garage was converted into a storage room. Storage room was locked at the time of the visit and contained a small break room for employees, extra PPE supplies, cleaning supplies, backup generator, and extra food supply. Continued on LIC 809-Cthe state’s words, verbatim · CDSS document, Sep 17, 2025
20241 state visit · 1 document
Aug 20, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Valeria Conway arrived at the facility unannounced to conduct a required annual visit at 10:30 A.M. LPA met with Administrator Charmie Hayag and Licensee Maricel Villaverde. Entrance interview conducted. Beginning at 10:45 A.M., the LPA, along with Administrator and Licensee toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that facility is in compliance with Title 22 Regulations. The following was observed: COMMON AREAS: This includes the living room, dining room areas and recreation/sitting area. LPA observed common area to be clean and properly furnished at the time of the visit. The LPA observed the fire extinguishers to be fully charged and last serviced on 05/05/2024. Hardwired smoke detectors and separate carbon monoxide detector were tested at 11:52 A.M. and were functional at the time of the visit. Additionally, this facility is equipped with a sprinkler system. Last inspection by the Fire Marshal was conducted on 06/21/2024. The LPA observed the required postings throughout the facility. BEDROOMS: There are four (4) bedrooms in the facility. At the time of the visit, bedrooms #1 and #3 are designated for shared resident use, bedroom #2 is occupied by a single resident and one (1) staff room. The staff room is kept locked. All resident rooms were observed to be furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. The facility serves residents with dementia, the auditory alarms on the exit doors were tested and functioned properly at the time of visit. Continued on LIC 809-C Continued from LIC 809 BATHROOMS: There are two (2) bathrooms for resident use. Restrooms were observed to be equipped with nonskid surfaces and contain nonskid mats. Grab bars were observed in the bathrooms. The LPA observed sufficient amounts of soap and paper products in each restroom, as well as hand washing posters. Toilets were observed to be operable. Hot water temperature was measured in the shared resident bathrooms and measured in compliance with regulation. KITCHEN: The LPA observed the kitchen. Kitchen appliances were in operable condition. The facility has a sufficient supply of seven (7) days non-perishable and two (2) days perishable food. Also, amounts of emergency water and food are adequate. The LPA observed one designated cabinet where knives and sharps are stored locked and inaccessible to residents. Cleaning supplies are located in a locked cabinet under the kitchen sink. At 10:52 A.M. hot water temperature measured 114.9 degrees Fahrenheit. LAUNDRY & GARAGE: The locked laundry room is located adjacent to the kitchen. Laundry supplies and chemicals are stored inaccessible to residents in care. Laundry area also contains an extra freezer, pantry, and emergency food/water supply. Garage was observed locked and contained PPE supplies, cleaning supplies, backup generator, and extra food supply. OUTDOOR SPACE: The backyard has a covered patio area with patio furniture including a table and chairs for resident use. Facility has two total gates; both were observed to be self-latching and closing with clear passageways for emergency exit use. LPA did not observe any obstructions or hazards on hallways, stairways nor exits during the visit. There were no bodies of water on the premises at the time of the visit. A separate locked ADU unit was observed on the property and is used to house an adult family member, who is fingerprint background associated to the facility. Continued on LIC 809-C Continued from LIC 809C RECORD REVIEW: Began at 11:42 A.M. (resident records) and 12:01P.M. (staff records.) Staff and resident records were reviewed for documents including, but not limited to: health screening, TB test, staff training records, fingerprint clearance, resident physician's report, needs and service appraisal, and personal rights. All three (3) resident records reviewed were complete and contained all required documents. All five (5) staff files reviewed were also complete and contained all required documents. LPA requested the following documents: staff schedule, resident roster, liability insurance and last emergency drill. Last emergency drill was conducted on June 2024. MEDICATION REVIEW: Began at 12:35 P.M. Medications for three (3) of three (3) residents were observed. All medications observed were labeled, stored, and properly documented on the centrally stored medications and destruction record. No errors observed during the medication review. Medications are stored in a locked closet next to Room #2 and #3. LPA observed two (2), 1st Aid kit and respective manuals inside locked medication closet. No deficiencies cited. Exit interview conducted. A copy of the report was provided.the state’s words, verbatim · CDSS document, Aug 20, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. What could change whether someone can stay here?
  4. Can we see a bedroom and share a meal during a visit?

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