Illustration — no photo of this home on file yet
Chloie's Cottage II
Small home·Licensed for 6·San Dimas, California
- Care approvals on fileWheelchairState licensing record · September 13, 2026
- Estimated starting rate$4,150 a monthCovelight estimate · likely $3,400–$5,100
- Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
- Room at the last state visit5 of 6 beds occupiedFebruary 13, 2026 · not a current opening
- Ways to payAsk the homeMedi-Cal ALW participation not on file
- Last state visitAugust 31, 2026CDSS inspection record
- Licence holderChloie's Cottage, Inc.Since 2011 · 2 licensed homes
Chloie's Cottage II is a small care home in San Dimas — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2011. Dementia care, hospice care and bedridden care are not on file.
Built from CDSS public records · September 13, 2026. Every fact below names its source and date.
Quick answers and the state record
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Chloie's Cottage II
Is Chloie's Cottage II licensed?
The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
How many residents is Chloie's Cottage II licensed for?
6 residents — a small home, per CDSS records as of September 13, 2026.
Has Chloie's Cottage II been cited?
1 Type A and 1 Type B citations since 2011, per CDSS records as of September 13, 2026. Those records count 12 state visits over the same years.
Is Chloie's Cottage II still open?
This license was on the CDSS roster as of September 28, 2026.
What does Chloie's Cottage II cost?
$4,150 a month to start is a Covelight estimate, likely $3,400–$5,100. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”
Covelight’s estimate starts from the rates 9 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Among 228 other homes of a similar licensed size across Los Angeles County that publish a starting rate, the middle half runs $4,000 to $6,300 a month, and the middle figure is $5,000 (n = 228 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Chloie's Cottage II take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Chloie's Cottage, Inc., per CDSS records as of September 13, 2026. See the homes licensed to Chloie's Cottage, Inc. — at least 2 on the state roster.
Is there a hospital nearby?
San Dimas Community Hospital is 2.4 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Chloie's Cottage II keep a resident on hospice?
Not on file — the state’s record does not list hospice care on this license. Ask: “Can a resident stay here on hospice, and under what conditions?”
Chloie's Cottage II license and inspection record
- Name on the license: “CHLOIE'S COTTAGE II”, per the CDSS roster as of May 25, 2025.
- License #197608221. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
- Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
- Licensed to Chloie's Cottage, Inc., per CDSS records as of September 13, 2026.
- First licensed in 2011, per CDSS records as of September 13, 2026.
- 12 state inspection visits since 2011, per CDSS records as of September 13, 2026.
- 1 Type A and 1 Type B citations on file since 2011, per CDSS records as of September 13, 2026. The same records count 12 state visits in that period.
- 3 complaints and 2 substantiated allegations on file since 2011, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
- The most recent state visit on file is August 31, 2026, per CDSS records as of September 13, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Can they support the care needed?
California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.
- Wheelchair / non-ambulatoryApproved · covers up to 6 residents
- Dementia / memory careNot on file · ask the home
- Hospice careNot on file · ask the home
- BedriddenNot on file · ask the home
State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
FACILITY IS LICENSED TO SERVE RESIDENTS AGE 60 AND ABOVE. FACILITY FIRED CLEARED FOR SIX (6)NON-AMBULATORY RESIDENTS. APPROVED TO ACCEPT OR RETAIN THREE (3) RESIDENTS UNDER HOSPICE CARE. 87705 COMPLIANT. FACILITY STAFF'S 24/7 AWAKE STAFF.
935 - ELDERLY
CDSS record, verbatim · September 13, 2026
As needs change
5 questions to ask the home — nothing on file yet
- Two-person transfers or a lift
Not on file
Ask: “If two people or a lift are needed to transfer, can the person stay?”
- Someone awake overnight
Not on file
Ask: “Who is awake overnight, and how do residents ask for help?”
- Medicines
Not on file
Ask: “Who manages the medicines, and what happens when a dose is missed?”
- Staying through hospice
Hospice waiver not on file
Ask: “If hospice is needed, can care continue here until the end?”
- If memory loss develops
Dementia-care designation not on file
Ask: “If memory loss develops, what would change — and when would a move be needed?”
What it costs here
Covelight estimate
$4,150a month to start
Likely $3,400–$5,100
From 9 nearby homes that publish rates · this home’s rate is not on file
Likely monthly total
$4,150a month
Likely $3,400–$5,300
With a shared room and basic help.
An estimate for planning, not a quote. The price is made in the phone call.
See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.
Starting monthly rate$4,150likely $3,400–$5,100
Covelight’s estimate starts from the rates 9 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,000one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $3,400–$5,300
- $4,150
- First monthWith a one-time move-in fee · likely $4,000–$8,450
- $6,150
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
- What is the full monthly cost for the room and care we need, and what does it include?
- What would the next care level cost, and who decides when it changes?
- What is billed separately, and is there a one-time fee or deposit at move-in?
- Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing
Covelight’s estimate starts from the rates 9 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
9 homes like this within 5 miles publish starting rates mostly between $4,000–$5,650.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 9 nearby homes behind this estimate
- San Dimas Adventist Home CareSan Dimas · 0.3 mi · Small home$4,500Listed on A Place for Mom · seen September 9, 2026
- Bentits Retirement VillaSan Dimas · 0.9 mi · Small home$4,000Listed on Seniorly · seen September 9, 2026
- Genesis Manor IVLa Verne · 1.7 mi · Small home$4,100Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Glen Park at GlendoraGlendora · 1.9 mi · Mid-size home$6,102Listed on A Place for Mom · seen September 9, 2026
- Gold Medal EstatesClaremont · 3.1 mi · Small home$4,800Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Family HomeSan Dimas · 3.4 mi · Small home$7,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- Alta Loma Gardens Residential Care #2Claremont · 3.7 mi · Small home$4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Gold Medal Senior Living GardensClaremont · 4.5 mi · Small home$4,800Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Western Assemblies HomeClaremont · 4.8 mi · Mid-size home$1,900Listed on Seniorly · assisted living private room · seen September 9, 2026
Where it is
- 305 E. Baseline Road, San Dimas, CA 91773Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
The state record
California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.
Since 2021, the state has filed 9 documents for this home, and its records count 12 visits since 2011. The most recent is a facility evaluation report, dated August 31, 2026.
- On file since
- 2021
- State visits
- 12
- Most recent visit
- August 31, 2026
- Occupied · February 13, 2026 visit
- 5 of 6 bedsa count on that day, not an opening
We hold 3 complaint reports the state published for this home, dated March 27, 2023 to February 13, 2026. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 3 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
Beside homes the same size
- Type A citations1typical 0
- Type B citations1typical 0
- Substantiated allegations2typical 0
- Total complaints3typical 0
“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2011.
Year by year
The last 36 months — 6 of 9 documents
Aug 31, 2026Facility evaluation reportReport on file
Type of visit: Annual/Random
Licensing Program Analyst (LPA) Gabriela Castro conducted an unannounced required annual inspection using the Compliance and Regulatory Enforcement (CARE) Tool. LPA was greeted by facility staff and explained the purpose of the visit. Khadra Abdelghani, Asst. Administrator arrived thereafter. The facility’s fire clearance is approved for six (6) non-ambulatory residents ages 60 and over. The facility also holds a hospice waiver for three (3) residents. At the time of inspection, three (3) residents were under hospice care. Facility Tour & Observations: Personal Rights postings (LIC 613C and Ombudsman), Complaint Poster (PUB 475), and nondiscrimination notice were observed in a common area. Residents had access to personal space, privacy, and adequate storage. No firearms/weapons were present. Physical Plant The facility is located in a residential neighborhood and is a single-story home consisting of four (4) resident bedrooms, one (1) caregiver bedroom, two (2) bathrooms, one (1) of which is a private restroom located in bedroom four (4), a living room/dining room, kitchen, attached garage, front yard, and backyard. All bedrooms observed contained the required furnishings, including a bed, mattress, linens, dresser, chair, and adequate lighting. LPA observed that sharps, cleaning supplies, and other toxic substances were inaccessible to residents. Sharps were stored in a kitchen cabinet, and cleaning supplies were secured in a closet near the laundry room. Bathrooms were observed to be equipped with required grab bars near showers and toilets, as well as non-skid mats. Hot water temperature was observed outside the required regulatory range of 105°F–120°F. (continued on 809C) Extra linens and towels were available and stored in a hallway closet. Smoke and carbon monoxide detectors were tested and found operational. Fire extinguishers were observed and available. LPA observed that the door alarms on the exit door near the laundry room leading to the outside and the exit door located in the caregiver corridor were not operational at the time of the visit. No bodies of water were present on the premises. The backyard and front yard contained shaded seating for residents. Passageways and exits were observed to be clear and unobstructed. Food Service Refrigerators and freezers were maintained at proper temperatures (refrigerators at a maximum of 40°F and freezers at 0°F) and contained a sufficient supply of food, including at least two (2) days of perishable food and seven (7) days of non-perishable food. Fresh produce, proteins, and dry goods were stocked. Health-Related Services & Records Three (3) resident files were reviewed. Files contained current required documentation including Admission Agreements, signed consents, Needs and Service Plans, Physician’s Reports documenting TB results and ambulatory status, and Resident Rights acknowledgments. Three (3) residents’ medications were reviewed. Medications were observed to be centrally stored and secured in a locked a living room filing cabinet. During the medication review, LPA observed discrepancies between the Medication Administration Records (MARs) and the medications reviewed. Disaster Preparedness Last fire/earthquake drill was conducted on July 1, 2026, with logs available. LIC 610D Emergency Disaster Plan was in process of being updated. Emergency supplies (water, food, flashlights, batteries, first aid) were observed. Personnel Records & Training Three (3) staff files were reviewed and included criminal record clearances, CPR/First Aid, required training and TB screenings. An exit interview was conducted with Khadra Abdelghani, Assistant Admin. During the inspection, deficiencies were observed and cited on the attached LIC 809D/809C in accordance with Title 22, Division 6 regulations. A copy of this report, LIC 809D/809C, and appeal rights will be provided.the state’s words, verbatim · CDSS document, Aug 31, 2026
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87506(a) · Plan of correction due date: Sep 18, 2026
(a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement is not met by evidence by: Based on medication and record review, LPA observed discrepancies between R1's Medication Administration Record (MAR) and the medications reviewed. The medications on hand did not accurately correspond with the information documented on R1's MAR which poses/posed a potential health, safety or personal rights risk to persons in carethe state’s words, verbatim · CDSS document, Aug 31, 2026
Plan of correction: Licensee shall review and reconcile R1's medications with R1's MAR to ensure all medications are accurately documented and administered as prescribed. Licensee shall submit an updated and accurate MAR for R1, along with a written plan describing how the facility will ensure medication records are maintained accurately and remain consistent with medications on hand. Proof of correction shall by the POC due date.
From the deficiency page — Deficiency type: Type B · Section cited: CCR87303(a) · Plan of correction due date: Aug 31, 2026
(a) The facility shall be clean, safe, sanitary and in good repair at all times. This requirement is not met by evidence by: Based on observation during the facility walkthrough, LPA observed that the door alarms on the exit door near the laundry room leading to the outside and the exit door located in the caregiver corridor were not operational at the time of the visit which pose/posed a potential health and safety or person rights to the residents in care.the state’s words, verbatim · CDSS document, Aug 31, 2026
Plan of correction: Licensee shall ensure all required exit door alarms are operational and functioning properly at all times. Licensee shall repair or replace the non-operational door alarms and submit proof of correction, including photographs demonstrating that the door alarms have been repaired or replaced by the POC due date.
Feb 13, 2026Complaint investigation reportSubstantiated
Allegation investigated: Facility is in disrepair.
Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced subsequent complaint visit to investigate the above allegations. LPA met with Eva Tencinco and explained the purpose of today's visit. The investigation consisted of the following: During initial visit 2/12/26 LPA obtained copies of Administrator certificates, copies of Resident #1’s (R1) Physician Report and CalAIM Assessment Form, conducted interviews with 3 Staff (S1-S3) and 3 Residents (R2-R4), toured facility and inspected medication, cleaning supplies and disinfectants, restrooms, laundry area and tested all exit door chimes. After visit LPA conducted interview via phone call with R1. On 2/13/26 LPA received copies of staff trainings, restricted health care plan for R2, Admission agreement, Resident Appraisal , Consent Forms, and Emergency ID Information for R1. LPA interviewed 2 Staff via phone call (S4-S5) and delivered findings on the reported allegations. (Continued on LIC9099-C) Substantiated The investigation revealed the following: Allegation: Licensee did not ensure that the Administrator or their designee was present at the facility as required.It is alleged that Administrator Linda hasn't been in the facility for over 1.5 years and there has been no designated Administrator during Linda's absence. LPA interviewed 4 residents and 3 residents denied the above allegation and stated that the Administrators visit daily for hours at a time and when the Administrators are not present there is a live in staff (S4) that is present and is the House Manager. LPA interviewed 5 staff and each denied the allegation and stated that Administrators are present daily for a few hours at a time, are always reachable via phone/text and that the House Manager is there regularly to assist with residents or any emergencies as they are a live in staff. During LPA’s visit Administrator arrived within 15 minutes after LPA’s arrival and was present for the entire investigation. Allegation: Licensee accepted resident(s) with a higher level of care need.It is alleged that there are residents at the facility that require higher level of care. LPA reviewed resident files there is 1 resident (R2) who is on hospice and has a G-Tube, LPA obtained a copy and reviewed R2’s hospice health care plan with no issues. The facility is approved for 3 residents under hospice care. LPA interviewed 5 staff and each denied the allegation and stated that although they have a resident on Hospice, there is a hospice nurse that visits regularly to assist resident, during visit LPA observed a hospice nurse arrive and visit/assist resident. LPA interviewed 4 Residents and 3 residents denied the allegation and stated that they believe all residents are getting proper care, nurses are seen visiting facility and assisting with residents , and don’t believe any of the residents at the facility require a higher level of care. Allegation: Staff do not allow resident to get food when hungry.It is alleged that staff will not allow R1 to enter the kitchen and get a yogurt or snack out of the refrigerator when R1 is hungry and will harass and ask R1 what they are doing when in the kitchen. During visit LPA observed R1 enter the living room and kitchen area freely, staff were assisting other residents, said good morning to R1 and R1 proceeded to enter kitchen, grab a snack from the refrigerator and take it to their room with no interference or harassment from staff. LPA interviewed 4 residents and 3 residents denied the allegation and stated that they are able to get snacks freely if they wish, however, due to their diasability they prefer to ask staff to get them their food/snacks. LPA interviewed 5 staff and each denied the allegation and stated that residents are free to get their own food/snacks, however, due to a majority of the residents disabilities the staff assist with this ADL. Staff stated that there is only one resident that is able to do this independently and that is R1 and they have never harassed or tried to prevent R1 from getting their food/snack from the kitchen. (continued on LIC9099-C) Allegation: Staff do not ensure that resident is adequately fed. It is alleged that R1 has a health condition that effects their appetite and is not being adequately fed. LPA interviewed 4 residents and each denied the allegation. Interview with R1 revealed that they are provided meals, however, they feel that other residents are not being adequately fed because of meals being pureed or yogurt. LPA interviewed 5 staff and each denied the allegation and stated that they provide 3 meals and snacks to the residents, some residents are on a pureed food diet along with/or ensure due to their disability, staff stated if residents do not like what the meal is they are provided with alternative meals of their choice. LPA inspected food supply and there was a sufficient amount of food available to meet the needs of the residents. Allegation: Staff retaliated against resident. It is alleged that S4 and S5 started retaliating against R1 after Administrator Linda spoke to them of concerns brought to Linda’s attention. LPA interviewed 4 residents and 3 residents denied the allegation and stated that staff have never made them feel threatened or retaliated against and have never seen this happen to other residents. LPA interviewed 5 staff and each denied the allegation and stated they have never threatened or retaliated against a resident and have never witnessed another staff do this. Allegation: Staff are not providing adequate care and supervision to residents. It is alleged that staff put the residents to bed right after they have dinner and then for the most part don't supervise them during the overnight hours. LPA interviewed 4 residents and 3 residents denied the allegation and stated that there is always someone at the facility even in the night hours to assist with their needs, and stated that there are 2 live in staff that are always available at night. LPA interviewed 5 staff and each denied the allegation and stated that there is always a staff available to meet the needs, there are 2 live in staff that are readily available to assist with there residents. LPA conducted file review for all residents and there was nothing noted within the resident files that indicate they have wandering behaviors at night. Allegation: Staff do not answer facility phone. It is alleged that staff do not answer the phone from 7 pm until the morning. LPA interviewed 4 residents and each denied the allegation and stated that they have never heard there phone ringing at night and staff not answer. LPA interviewed 5 staff and each denied the allegation and stated that they always answer the phone unless they are busy with a resident and cannot get to the phone in time, but the facility phone is never ignored intentionally. S5 stated that sometimes if they see that it is a spam call they will not answer, LPA advised staff that all calls must be answered if they are available to answer the phone in the case that it can be licensing or another important call. (continued on LIC9099-C) Allegation: Staff did not store hazardous items as required. It is alleged that knives were accessible to the residents, and that toxic cleaning supplies were left accessible to residents. LPA toured facility, inspected knife drawer and hazardous items/cleaning supply closet and both were locked securely during visit. LPA interviewed 4 residents and 3 out of 4 residents denied the allegation and stated that they have never seen any hazardous items to be left unattended or accessible. Interview with R3 reveled that they enjoy using nail polish and sometimes use nail polish remover and staff are always present to assist and they lock up the items when not in use. Allegation: Licensee does not ensure that staff are adequately trained. It is alleged that staff do not have proper training to meet the needs of residents such as resident that have a G-Tube. LPA conducted file review and observed that R2 has a hospice care plan for G-Tube assistance that states only a nurse or qualified professional shall assist with g-tube, however, for feeding purposes trained staff are able to feed ensure through G-tube. LPA interviewed 4 residents and 3 residents denied the allegation and stated that they feel confident that the staff are well trained to meet their needs. LPA interviewed 5 staff and each denied the allegation and stated that only the nurses assist with the G-tube when cleaning, disinfecting and have been instructed if any pain or redness occurs to call hospice or take resident to the hospital, staff stated they have been trained to be able to assist with feeding through G-tube for R1 if needed, however, R1 is now able to eat on a pureed diet and no longer needs to be fed through the g-tube. During visit LPA observed staff prepare a pureed meal for R1 and R1 was eating it with no issues. Based on statements and interviews conducted with staff/residents, review of resident files, facility file records, and LPA observations, there was not enough supportive evidence to concur with the reported allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview held, and a copy of this report was provided. The investigation revealed the following: Allegation: Resident developed an infection while in care due to staff neglect.It is alleged that a resident has developed a very bad skin infection because staff do not change their diapers at night. LPA interviewed 4 residents and 3 residents denied the allegation and stated that they have never had an infection, and that they are changed at night around 9-10pm (before bed) and if a change is needed throughout the night they can ask a staff to assist with no issues. LPA interviewed 5 staff and each denied the allegation and stated that diapers are changed regularly and they have never seen a resident have an infection due to lack of proper diaper changes. Allegation: Staff do not ensure that residents' diapering needs are met.It is alleged that staff leave residents in wet diapers all night. LPA interviewed 4 residents and 3 residents (all that require incontinence care) denied the allegation and stated that they are changed at night around 9-10pm (before bed) and if a change is needed throughout the night they can ask a staff to assist with no issues. LPA interviewed 5 staff and each denied the allegation, interviews with S2-S3 revealed that they are the morning staff that conducts the first morning rounds for residents and have never observed a resident to be neglected by night staff in this way, interview with night staff S4-S5 stated that they conducted rounds regular at night and have never left a resident with soiled diapers at night or day. Allegation: Licensee did not complete an individual written admission agreement upon acceptance of resident.It is alleged that R1 has never been provided/signed an Admission Agreement since moving in. Per interview with S1 it was confirmed that R1 moved in late in the evening on 1/24/26, due to how late the resident arrived the admission paperwork was not completed that night, S1 stated that they spoke with R1 and their mom the next day on 1/25/26 and spoke to them about the facility and went over the admission agreement and informed them both that the admission agreement needed to be reviewed and signed. LPA obtained proof of several attempts made via text and email to the resident and their mom to sign the admission agreement as early as 1/29/26, however, both parties avoided signing the agreement until 2/6/26 when S1 was finally able to sit with R1 and obtain the signatures on the agreement. Per file review R1 is self-responsible and can make their own financial decisions, there is no POA assigned for R1. Based on statements and interviews conducted with staff/residents, review of resident files, facility file records, and LPA observations, there was not enough supportive evidence to concur with the reported allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview held, and a copy of this report was provided The investigation revealed the following: Allegation: Facility is in disrepair. It is alleged that the facility washing machine is in disrepair/leaks water, the toilet in the second bathroom also leaks water, and there is black mold in the master bathroom. LPA toured facility, toilets were tested and there were no leaks observed, there was no indication of mold in both facility bathrooms and nor in the resident bedrooms. Staff were doing laundry and there were no signs of leaks, however, there was a chuck observed on floor near washer, chuck was dry and staff stated they place one there as when clothing sometimes falls on the floor when switching to the dryer, they rather the clean clothes fall on the clean dry chuck than the floor. Interviews with 6 staff and 2 residents revealed that there was a leak in the bathroom, the toilet would overflow and leak; and there was mold observed in the bathroom that R2 resides in. S1 provided photo of mold dated 1/22/26 and request for repairs dated 1/22/26. Both the leak and mold on ceiling of bathroom have since been repaired and there have been no further issues. Based on LPAs observations and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Exit interview held, a copy of this report and appeal rights were provided.the state’s words, verbatim · CDSS document, Feb 13, 2026 · control 28-AS-20260203110210
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(a) · Plan of correction due date: Feb 13, 2026
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. Per interviews with 6 staff and 2 residents revealed that there was a leak in the bathroom, the toilet would overflow and leak; and there was mold observed in the bathroom that R2 resides in.the state’s words, verbatim · CDSS document, Feb 13, 2026
Plan of correction: LPA toured facility, tested toilets and washer and there were no signs of leaks. LPA toured restrooms and residnet rooms, checked for signs of mold and did not observe any. POC is cleared and the clearance letter will be emailed to Administrator at a later date.
Oct 27, 2025Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Blanca Gonzalez conducted an unannounced required annual visit. LPA was met by Caregiver Eva Tancinco and explained the purpose of the visit. Sub-Administrator Iren Creighton was advised via phone call. The facility is licensed to serve residents 60 and above, fire cleared for six (6) non-ambulatory and approved to accept and retain three (3) residents under hospice care. The facility is a single-story home located in a residential area of San Dimas. The home consists of living room, dining area kitchen, laundry area, one (1) staff room, four (4) resident rooms, two (2) bathrooms, front yard, back yard and attached garage. LPA utilized the Compliance and Regulatory Enforcement (CARE) tools for the visit today and observed the following: The front and backyard are well maintained and there are no pools or large bodies of water. There is a shaded area located in the backyard with sufficient seating for residents in care. Passageways and exits are free of obstructions. Smoke detectors were observed throughout the facility and are operable. There is a carbon monoxide detector located in the hallway of the home. There is a fire extinguisher located near the kitchen which is charged and last serviced 06/2025. Emergency drills conducted quarterly, last drill was 10/05/25. continued on LIC 809C Continued from LIC 809 Kitchen was observed to be clean and free of pests. Kitchen appliances are clean and were operating at the time of the visit. Sharps are locked in a kitchen drawer and are inaccessible to residents. Sufficient supply of two (2) days perishable and seven (7) days non-perishable foods were observed. Fireplace located in the living room was inaccessible with a covered screen. Dining room and living room are clean and free of obstructions and have sufficient seating for residents in care. Resident bedrooms have the required furniture and have sufficient closet and storage space. Resident beds have the required linen and the linen is in good repair. Washing machine and dryer were clean and operable at the time of visit. There is a locked cabinet in the hallway with detergent, cleaning supplies and disinfectants, secured and inaccessible to residents in care. Medications are centrally stored in a locked cabinet in the kitchen. Medications are documented properly and given as prescribed. First Aid kit was fully stocked with current manual. Five (5) resident and three (3) staff files were reviewed and were observed to contain required documentation. Per California Code of Regulations, Title 22, and California Health and Safety Code, no deficiencies were cited during today’s visit. Exit interview held and a copy of this report was provided to caregiver Eva Tancinco.the state’s words, verbatim · CDSS document, Oct 27, 2025
Aug 19, 2025Complaint investigation reportUnfounded
Allegation investigated: Personal Rights Personal Rights Personal Rights Personal Rights Personal Rights
Licensing Program Manager (LPA), Alberto Lopez made an unannounced visit to investigate the above allegations. LPA met with House Manager Eva Tancinco and discussed the purpose of the visit. The investigation consisted of LPA obtaining and reviewing staff and resident rosters. LPA interviewed two (2) staff (S#1-S#2) LPA noticed that R1 was not on roster and S1 stated that R1 lives at Chloie's Cottage and not this facility. LPA took a tour of the facility and did not observe any health or safety risks. The investigation revealed that the allegation could not have happened at this home as R1 does not reside at this home and has not lived at this address at least since S1 has worked at this address since 01/2025. LPA identified all 5 residents at home and R1 was not at living/present at facility during the visit. The above allegations are UNFOUNDED. A finding of UNFOUNDED means that the allegation is either false, could not have happened, and/or is without a reasonable basis. Therefore, we have dismissed the complaint. Exit interview conducted with House Manger Eva Tancinco and a copy of this report was provided. Unfoundedthe state’s words, verbatim · CDSS document, Aug 19, 2025 · control 28-AS-20250812143657
Aug 13, 2024Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Christian Gutierrez conducted an unannounced Annual Required Visit at 11:41 AM. LPA was met by Assistant Administrator Maria Blanco and explained the purpose of the visit. The fire clearance is approved for Six (6) non- ambulatory residents. There is a hospice waiver approved for 3 residents. During today’s visit facility was found to have one (1) bedridden resident without approved fire clearance civil penalties assessed. The facility is located in a residential area. A tour of the single-story facility included: 4 resident bedrooms, 2 resident bathrooms, living room, kitchen, dining area, front yard, backyard, and attached garage. LPA toured the facility and observed the following: Each client bedroom has the required furniture and bedding. There is extra clean linen and towels in a hallway closet. Smoke detectors were observed in each room and throughout the facility and are properly operating. There is 1 carbon monoxide in the hallway and is properly operating. The facility has one (1) fully charged fire extinguishers which is kept in the kitchen. Cleaning supplies and toxic substances were observed to be inaccessible to clients. Freezers are maintained at a temperature of 0-degree F and the refrigerators at a maximum of 40 degrees F. Sufficient supply of 2 days perishable & 7 days non-perishable foods was observed in the kitchen. Sharps are locked and placed in cabinet in kitchen. There are no firearms or weapons stored at the facility. The hot water temperature in the bathrooms were measured between the required range of 105-120 degrees F. The facility does not have a swimming pool or bodies of water on the premises There is a shaded seating area for the residents located in the backyard. Passageways and exits are free of obstruction. The garage was observed to be converted into a bedroom with walls and a closet deficiency cited. SEE LIC 809C Four (4) Staff files were reviewed and included Criminal clearance record, CPR/training, and health screening with TB. Six (6) Client files were reviewed and included physicians report, TB clearance. Fire/earthquake drill was conducted on 07/16/2024. Infectious control plan was reviewed. The facility had expired liability insurance deficiency cited. The medications are centrally stored and locked in a cabinet in kitchen The facility uses the Medication Administration Record (MAR) log to document medications given. LPA reviewed medications for all clients, and they are being administered as prescribed by the physician. Deficiencies have been noted on LIC 809D under Title 22 Regulations. Exit interview was conducted and a copy of this report, LIC 809D and appeal rights were provided to Maria Blanco.the state’s words, verbatim · CDSS document, Aug 13, 2024
Oct 5, 2023Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Alberto Lopez conducted the required annual inspection. LPA arrived unannounced and met with DSP Julie Mejia and Administrator Linda Renard and Maria Blanco show up a short time later and assisted with the inspection today. The facility is licensed for 6 residents ages 60 and over. The fire clearance is approved for Six (6) non- ambulatory residents. There is a hospice waiver approved for 3 residents. Currently there are 4 residents at the facility. LPA utilized the Compliance and Regulatory Enforcement (CARE) tools for the visit today and observed the following: Infection Control: The facility staff are using appropriate hand hygiene and gloves while assisting residents with medications. Disposals of trash are done immediately after changing a resident. Staff are still cleaning and disinfecting throughout the day. Facility has sufficient PPE supplies and has an Infection Control Plan at the facility. Operational Requirements: A current Plan of Operation was reviewed. The facility has a Dementia waiver in place. Liability Insurance policy in the amount of $1,000,000.00 each occurrence and #3,000,000.00 in the total annual aggregate is valid and will expire on 10/14/2023. The last fire Drill was conducted on 07/20/2023. Care and supervision to meet the residents needs was observed. Physical Plant & Environment Safety: The facility is a single-story building. Common areas, including the living room, dining room, all appeared clean and were properly furnished. The kitchen was clean and the appliances and fixtures functional. Entry/exits were free of obstruction. The medications were locked in a cabinet in the kitchen. The 4 resident rooms were inspected, and the water temperature measured between 98.4-102.0 degrees F which is not within range of 105.0– 120.1 degrees F. One facet and two screens in resident’s room need to be repaired or replaced. Staffing: There appears to be sufficient staffing at the facility. The Administrator’s certificate expires 12/20/2024 Staff employed are all over the age of 18. Personnel Records-Training: Staff files are maintained at the facility. Staff have current CPR/first aid training and evidence of on-going training. Resident Records-Incident Reports: Resident files are maintained at the facility and have the following documents in their files - Admission Agreements, Identification & Emergency Information, current Physician's Report, Pre-admission appraisal/Appraisal Needs & Services Plan. Resident Rights-Information: The Complaint poster and Residents personal rights are posted by the main entry. Visiting hours were posted at facility. Planned Activities: Facility has sufficient space to accommodate indoor and outdoor activities. There are sufficient supplies and equipment to meet resident's physical capability. Food Service: The kitchen was inspected and has sufficient supply of 2-day perishable & 7-day non-perishable food. Kitchen, food preparation area, and storage areas were observed to be clean and sanitary. The food is properly stored in the refrigerator (clean, labeled and well maintained). Pesticides and cleaning supplies are kept away from the food preparation areas. Kitchen is kept clean and free from rodents. Incidental Medical & Dental: The medications are centrally stored in original containers. During the visit today, LPA reviewed 4 residents' medication files and all medications are administered according to Doctor’s orders. Some PRN were missing labels. Disaster Preparedness: The facility has an Emergency Disaster and Mass Casualty Plan containing emergency evacuation, storage and preservation of medications, The facility conducts emergency drill on a quarterly basis for all staff and residents. Facility needs to update emergency disaster plan. Residents with Special Health Needs: No residents have prohibited health conditions. Deficiencies observed during today’s visit. See (809D) technical advisories were provided. An exit interview was held. A copy of this report, 809D, technical advisory notes, and appeal rights were provided to Linda Renardthe state’s words, verbatim · CDSS document, Oct 5, 2023
The state marks this report as 6 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
Who holds the licence
Chloie's Cottage, Inc., licensed since 2011, operates 2 licensed homes in California. Running more than one home is common and is neither good nor bad on its own.
- Chloie's Cottage · San Dimas
Life here
Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.
The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.
Before you call
Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.
- What is included in the monthly rate, and what costs extra?
- Who is awake overnight, and how do residents ask for help?
- Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
- What could change whether someone can stay here?
- Can we see a bedroom and share a meal during a visit?
Other homes nearby
The nearest licensed homes in Los Angeles County, closest first. Every listed home appears on the same terms.
San Dimas Adventist Home Care
San Dimas · Small home · 0.3 mi away
$4,500 a month to start · Listed by the home
Chloie's Cottage
San Dimas · Small home · 0.5 mi away
$4,400 a month to start · Covelight estimate
Heritage Senior Home Care
La Verne · Small home · 0.8 mi away
$4,700 a month to start · Covelight estimate
Bentits Retirement Villa
San Dimas · Small home · 0.9 mi away
$4,000 a month to start · Listed by the home
St Matthews Home for the Elderly
La Verne · Small home · 0.9 mi away
$4,800 a month to start · Covelight estimate
Ars Fountain Homes
La Verne · Small home · 1.0 mi away
$4,900 a month to start · Covelight estimate