Illustration — no photo of this home on file yet

Buena Vista Villa RCFE

Small home·Licensed for 6·Burbank, California

Licensed since 2014Licence #197608585
  • Care approvals on fileWheelchair · HospiceState licensing record · September 13, 2026
  • Estimated starting rate$4,200 a monthCovelight estimate · likely $3,450–$5,200
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit5 of 6 beds occupiedAugust 5, 2024 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitMay 14, 2026CDSS inspection record

Buena Vista Villa RCFE is a small care home in Burbank — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2014. Dementia care and bedridden care are not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Buena Vista Villa RCFE

Is Buena Vista Villa RCFE licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Buena Vista Villa RCFE licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Buena Vista Villa RCFE been cited?

0 Type A and 0 Type B citations since 2014, per CDSS records as of September 13, 2026. Those records count 6 state visits over the same years.

Is Buena Vista Villa RCFE still open?

This license was on the CDSS roster as of September 28, 2026.

What does Buena Vista Villa RCFE cost?

$4,200 a month to start is a Covelight estimate, likely $3,450–$5,200. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 11 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 6 other homes of a similar licensed size in Burbank that publish a starting rate, the middle half runs $4,000 to $8,000 a month, and the middle figure is $5,250 (n = 6 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Buena Vista Villa RCFE take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Buena Vista Villa RCFE, Inc., per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Providence Saint Joseph Medical Center is 3.3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Buena Vista Villa RCFE keep a resident on hospice?

Hospice care is approved on this license, covering up to 3 residents, per CDSS records as of September 13, 2026.

Buena Vista Villa RCFE license and inspection record

  • Name on the license: “BUENA VISTA VILLA RCFE”, per the CDSS roster as of May 25, 2025.
  • License #197608585. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Buena Vista Villa RCFE, Inc., per CDSS records as of September 13, 2026.
  • First licensed in 2014, per CDSS records as of September 13, 2026.
  • 6 state inspection visits since 2014, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2014, per CDSS records as of September 13, 2026. The same records count 6 state visits in that period.
  • 1 complaint and 0 substantiated allegations on file since 2014, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is May 14, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved by the state
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 3 residents
  • BedriddenNot on file · ask the home

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
6-NON-AMBULATORY. HOSPICE WAIVER FOR 3.

935 - ELDERLY

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 3 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$4,200a month to start

Likely $3,450–$5,200

From 11 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,200a month

Likely $3,450–$5,400

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$4,200likely $3,450–$5,200

    Covelight’s estimate starts from the rates 11 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,450–$5,400
$4,200
First monthWith a one-time move-in fee · likely $4,050–$8,550
$6,200
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 11 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

11 homes like this within 3 miles publish starting rates mostly between $3,000–$7,200.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 11 nearby homes behind this estimate

Where it is

  • 2741 N. Buena Vista Street, Burbank, CA 91504Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 6 documents for this home, and its records count 6 visits since 2014. The most recent is a facility evaluation report, dated May 14, 2026.

On file since
2022
State visits
6
Most recent visit
May 14, 2026
Occupied · August 5, 2024 visit
5 of 6 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated August 5, 2024. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2014.

Year by year
YearVisitsDocumentsSubstantiated20261102025110202422020231102022110

The last 36 months — 4 of 6 documents

20261 state visit · 1 document
May 14, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Nadia Shahbazian conducted an Annual Required visit and inspection of the facility. LPA met with Administrator - Michael Petrosian and explained the reason for the visit. The Residential Care Facility for the Elderly (RCFE) is licensed to serve (6) Non-Ambulatory clients with hospice waiver for three (3). Current census is six (6) and all clients are receiving services through Frank D. Lanterman Regional Center. At 11:20am, with the assistance of administrator, LPA took a tour of the physical plant. Required postings were observed on the hallway wall. The smoke and carbon monoxide detectors are hardwired and interconnected. At 9:48am smoke/carbon monoxide detectors were tested and observed to function properly. The fire extinguisher is located in the kitchen and was purchased on 01/15/2026. Facility conducts emergency drills quarterly, the last Fire Drill was conducted on 05/04/2026 and the last earthquake drill was conducted on 03/02/2026. There are two exits, one in the kitchen (with three stairs) and the other is located by the kitchen, with a ramp leading to the rear sliding door. Facility uses the rear sliding door as the emergency exit, leading to the back alley. Common Areas: Living room is located by the entry door and leads to the dining room. Common areas were checked for cleanliness. There is a television set and cabinets containing games and art supplies in the living room. There is also a non-functional, screened fireplace in the living room. The furniture was observed to be clean and in good repair and included a dining table, coffee table, couches/chairs, sufficient for the capacity of the facility. Kitchen: The kitchen appliances and work surfaces are clean and sanitary. Facility has sufficient supply of perishable (2 days) and non-perishable (7 days) foods at the facility. Knives were stored in a locked drawer in the kitchen and a water filtering system was observed underneath the sink. Bedrooms: There are three (03) shared bedrooms designated for clients' use. Bedrooms # 2 and #3 are next to each other and bedroom #1 is near the kitchen. The bedrooms were observed to be clean and clear of clutter, properly furnished with appropriate beds, night stands and chairs. Bathrooms: There are two (02) bathrooms designated for clients' use. Bathrooms had functional fixtures, grab bars and non-skid mats. The hot water temperature measured between 111 and 113.2 degrees Fahrenheit, within regulation. Surrounding Grounds: LPA observed that the entry/exits were free of obstruction. There is a covered area, for residents to use and furniture appropriate for outdoor use. The backyard is sufficient in space for outdoor exercise and activities. The facility has a detached garage, in the back, which is kept locked. The washer and dryer, cleaning products, kitchen detergents and chemicals are kept in the locked garage. LPA observed emergency food, water and an extra refrigerator, in the garage, to store an over flow of food for residents. Client/Staff Records: All records were kept locked in the office, which is located across the entry door. Six (06) out of six (06) client records were reviewed and observed to be complete and up-to-date physician records. P&I for all six (6) clients were counted and compared to receipts. Staff records for four (4) staff members were reviewed for compliance and current training and first aid/CPR certification. Medications: Two complete first aid kits, first aid manual and all medications are kept locked in a hallway closet. Medications for three (3) out of six (6) clients were counted and compared to Medication Administration Records (MAR) for accuracy of administration, based on physician orders. Operational Requirements: Liability Insurance was reviewed with expiration date of 06/12/2026, in the amount of at least ($1,000,000) per occurrence and ($3,000,000) in total annual aggregate is in place. Surety Bond was reviewed with expiration date of 11/12/2026, approved in the amount of $10,000.00. Administrator Certificate expiration date is 08/10/2027. Infection Control Plan and Emergency and Disaster Plan was also reviewed. Pursuant to Title 22 Division 6 of the CA Code of Regulations, no deficiencies observed during the visit. Exit Interview Conducted / A Copy of the Report provided.the state’s words, verbatim · CDSS document, May 14, 2026
20251 state visit · 1 document
Jun 16, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 06/16/2025 Licensing Program Analyst (LPA) Evelin Rios, arrived to the facility listed above to conducted an unannounced annual visit. Upon arrival LPA was greeted and granted access by staff. Staff contacted the administrator and informed them LPA was at the facility. In the facility LPA observed (03) three staff and three (03) residents. LPA met with the house manager, Mikayel Gurokyan shortly after. LPA explained the reason for the visit. This is a Residential Care Facility for the Elderly vendored by Lanterman Regional Center. At approximately 10:20 a.m, LPA conducted a physical plant tour of the facility and observed the following: At entrance on the first hallway leading to residents' bedrooms, LPA observed appropriate postings such as personal rights, the facility's Emergency Disaster Plan and facility sketch. Common Areas: These include the living and dining area. Common areas were checked for cleanliness and condition. The living room and dining area were observed clean and clear of clutter. The facility maintains a comfortable temperature at 72°F. LPA did not observe any tripping hazards. The furniture was observed clean an in good repair. Seating was sufficient for the capacity of the facility. Bedrooms: LPA observed a total of three (03) bedrooms designated for residents' use. Resident bedrooms are shared. Resident bedrooms were observed clean and clear of clutter, properly furnished with appropriate beds, night stands and chairs. LPA observed sufficient storage for residents. (continued on LIC 809-C) Bathrooms: There are two (02) bathrooms designated for residents' use. Bathrooms were properly supplied and had functional fixtures. At 10:47 a.m., LPA took the hot water temperature from one (01) out of two (02) bathrooms and it measured 114 degrees Fahrenheit, within regulation. Outside/Surrounding Grounds: LPA observed that the entry/exits were free of obstruction. There is a shaded area for residents to use and furniture appropriate for outdoor use. The backyard is sufficient in space for outdoor exercise and activities. The facility has a detach garage. In the garage LPA observed a washer and dryer. LPA also observed cleaning products, detergent, emergency food and an extra refrigerator to store an over flow of food for residents. Food Service/Kitchen: In the kitchen LPA observed the kitchen to be clean and clear of clutter. Appliances and fixtures were functional. LPA also observed a 7 day supply of non-perishable amount of food and a 2 day supply amount of perishable food in the facility, properly stored. Dual smoke/carbon monoxide detector are hardwired and interconnected, and were tested by the house manger at 10:48 a.m. and observed to be operational. There is a fire extinguisher in the facility located in the kitchen. Fire extinguisher was observed to be fully charged with purchase date 01/28/2025. Resident records: Six (06) of six (06) resident records were reviewed and observed to be complete and up-to-date. Medications: LPA observed medications were locked and kept in a hallway closet inaccessible to residents. Medications are listed on the centrally stored medication and destruction record. Facility also keeps a Medication Administration Record (MAR). There is a complete first aid kit located in the medication closet. Staff records: Three (03) staff files were reviewed for compliance and current training. Staff records were observed complete and up-to-date. LPA reviewed facility records and observed the facility had an earth quake drill on 06/02/2025, fire drill on 05/01/2025 and last reviewed their Infection Control Plan on 04/02/2025. No deficiency cited during today’s visit. Exit interview conducted and copy of this report provided.the state’s words, verbatim · CDSS document, Jun 16, 2025
20242 state visits · 2 documents
Aug 5, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not ensure that a resident had access to their ambulation device Staff yelled at a resident Staff did not ensure that the facility was maintained sanitary Staff did not ensure that the facility was maintained free of odor

On 08/05/24, at 9:50am, Licensing Program Analyst (LPA) Gina Saucedo arrived at the facility to conduct an unannounced, initial complaint visit and was greeted by Caregiver, Haykuhi Dovlatyan. LPA disclosed the purpose of the visit. LPA explained the purpose of this visit was to gather information, conduct staff and resident interviews and deliver findings for this complaint. The Co-Administrator was called and arrived a few minutes later. The investigation consisted of the following: LPA Saucedo asked for the census, requested the staff and resident roster. At 10:20am, LPA toured the physical plant. During the tour, LPA interviewed two (2) residents and four (4) staff. 9099C-continued Unsubstantiated Regarding the allegation: Staff did not ensure that a resident had access to their ambulation device. It is being alleged that staff did not ensure that the resident's walker was in their room available for the resident to assist. Two (2) residents confirmed that their ambulation device is available for them in their room whenever they want to use it. Resident #1 (R1) stated that they have two (2) walkers. One (1) in their room and one (1) kept outside of their room which is used for outside recreation. Four (4) staff confirmed that the resident's ambulation device is always with them. During the physical tour, LPA observed that R1 had two (2) ambulation devices. One (1) was kept in their room and one (1) directly outside of their room for outside access. LPA also observed another resident (Resident #3) to have their ambulation device/wheelchair in their room. Therefore, based on the LPA's observations, staff, and resident interviews the above allegation(s) is UNSUBSTANTIATED at this time. Regarding the allegation: Staff yelled at a resident. It is being alleged that a staff yelled at a resident because a door became stuck. Two (2) residents confirmed staff do not yell at them. Four (4) staff confirmed that they do not yell at the residents, and it would not be allowed. During the physical tour, LPA did not observe any of the staff yelling at the residents. Therefore, based on the LPA's observations, staff, and resident interviews the above allegation(s) is UNSUBSTANTIATED at this time. Regarding the allegation: Staff did not ensure that the facility was maintained sanitary. It is being alleged that there was feces on one (1) of the bathroom walls. Two (2) residents confirmed that the facility is maintained sanitary and have never seen feces on the wall. Four (4) staff confirmed that they constantly clean throughout the day. During the physical tour, LPA observed staff cleaning. Furthermore, LPA observed two (2) bathrooms which did not have any feces on the walls. Therefore, based on the LPA's observations, staff, and resident interviews the above allegation(s) is UNSUBSTANTIATED at this time. Regarding the allegation: Staff did not ensure that the facility was maintained free of odor. It is being alleged that one (1) of the bathroom’s smelled like urine. Two (2) residents confirmed that the facility is maintained free of odor. Four (4) staff confirmed that they constantly clean throughout the day; thus, ensuring there is no odor. During the physical tour, LPA observed the facility free of odor. Therefore, based on the LPA's observations, staff, and resident interviews the above allegation(s) is UNSUBSTANTIATED at this time. An exit interview was conducted, no citation(s) were issued for the above allegation(s), and a copy of this report was given to the Co-Administrator.the state’s words, verbatim · CDSS document, Aug 5, 2024 · control 31-AS-20240801131144
May 19, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Gary Tan, met with Administrator Michael Petrosyan for a one (1) year required visit for this facility. Purpose of the visit was stated. This is a Lanterman Regional Center vendored facility level 4D. There is only one entrance being utilized at the facility, there are required poster posted at the main door. Screening area is located immediately upon entrance. Sign in sheet, hand sanitizer, gloves and masks are available. The facility had submitted and approved Mitigation and Infection Plan. Signs to wear a mask and other Covid 19 prevention protocol signs were posted outside the doors. Hand washing, coughing etiquette, physical distancing and other necessary signs were posted in the bathroom and all over the facility. A tour of the physical plant was conducted with the Administrator at 12:45 PM. The facility has three (3) bedrooms and two (2) bathrooms currently occupying five (5) residents. The facility is fire cleared for six (6) non-ambulatory residents. Hospice waiver for three (3) residents. Physical environment was checked for cleanliness and condition. Walls, windows, ceilings, floors and floor coverings, and doors were checked, the following was noted: Living and dining room furniture were also checked. The living room is neat and clean along with the dining room. The facility maintains a comfortable temperature at 72°F. Dual smoke/carbon monoxide detector is hardwired and interconnected, tested and observed to be operational. There is a fire extinguisher in the facility located in the kitchen. Fire extinguisher was observed to be full and last inspected on 02/06/24. (continued on LIC 809-C) The backyard of the facility has outdoor furniture, with a covered shaded area for clients. There is no body of water in the facility. The garage is detached to the home. It is currently being used as storage for PPE, frozen foods, tools and old equipment. It is also being used as a Laundry area. The garage is observed to be locked and inaccessible to residents. Laundry detergents, cleaning solutions and other chemicals and toxins are locked and secured in the cabinet in the garage. Food Service/Kitchen area was sufficiently stocked with two (2) days perishable and seven (7) days non-perishable food. Frozen foods are properly wrapped and stored appropriately. Food storage and preparation areas are clean and inaccessible to pests. Dishwashing liquids and other cleaning supplies were stored in the locked in garage. All sharps and knives were also observed to be locked in a kitchen drawer. The Clients' rooms are adequately furnished with appropriate furniture and lighting system. Hall ways/passage ways are lit to non-private rooms. Clients have sufficient amounts of personal hygiene product which is provided by the licensee. The bathrooms were checked for cleanliness and proper operation. LPA observed the appropriate grab bars for each toilet, bathtub and shower. The hot water temperature measured at 107.7°F to 112.6°F. Towels and washcloths are not shared. There is enough clean linen available in stock at the cabinet. Medications: LPA observed medication were kept in the medication cabinet along the bedroom hallway and observed to be locked and inaccessible to residents. Medications are listed on the centrally stored medication and destruction record. There is a complete first aid kit located in the bedroom hallway. Client records: Client records are reviewed and appeared to be complete and updated. Staff records: LPA also conducted a complete file review of staff records. Staff record appeared to be complete and updated. Disaster drill was last conducted on 05/01/24. Required posting are observed to be complete and current and displayed properly at the facility. Exit interview conducted and copy of this report issued.the state’s words, verbatim · CDSS document, May 19, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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