Illustration — no photo of this home on file yet

Astera Care Home

Small home·Licensed for 6·Hayward, California

Licensed since 2022Licence #19201140Medi-Cal ALW
  • Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 13, 2026
  • Estimated starting rate$3,700 a monthCovelight estimate · likely $3,050–$4,550
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit6 of 6 beds occupiedJune 19, 2026 · not a current opening
  • Ways to payMedi-Cal ALW acceptedDHCS participant list · August 9, 2026
  • Last state visitJune 19, 2026CDSS inspection record

Astera Care Home is a small care home in Hayward — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2022.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Astera Care Home

Is Astera Care Home licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Astera Care Home licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Astera Care Home been cited?

0 Type A and 0 Type B citations since 2022, per CDSS records as of September 13, 2026. Those records count 10 state visits over the same years.

Is Astera Care Home still open?

This license was on the CDSS roster as of September 28, 2026.

What does Astera Care Home cost?

$3,700 a month to start is a Covelight estimate, likely $3,050–$4,550. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 9 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 5 other homes of a similar licensed size in Hayward that publish a starting rate, the middle half runs $2,875 to $4,250 a month, and the middle figure is $3,000 (n = 5 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out. What Medi-Cal’s Assisted Living Waiver covers in a care home.

Does Astera Care Home take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home appears on the DHCS participation list, August 9, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Astera Care Home LLC, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

St Rose Hospital is 1 mile away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Astera Care Home keep a resident on hospice?

Hospice care is approved on this license, covering up to 2 residents, per CDSS records as of September 13, 2026.

Astera Care Home license and inspection record

  • Name on the license: “ASTERA CARE HOME LLC”, per the CDSS roster as of May 25, 2025.
  • License #19201140. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Astera Care Home LLC, per CDSS records as of September 13, 2026.
  • First licensed in 2022, per CDSS records as of September 13, 2026.
  • 10 state inspection visits since 2022, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2022, per CDSS records as of September 13, 2026. The same records count 10 state visits in that period.
  • 1 complaint and 0 substantiated allegations on file since 2022, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is June 19, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 2 residents
  • BedriddenApproved · covers up to 2 residents

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. SIX(6) NON-AMBULATORY, OF WHICH TWO(2) MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR FOUR (4) RESIDENTS. HOSPICE WAIVER FOR 2.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 2 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$3,700a month to start

Likely $3,050–$4,550

From 9 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$3,700a month

Likely $3,050–$4,750

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$3,700likely $3,050–$4,550

    Covelight’s estimate starts from the rates 9 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,050–$4,750
$3,700
First monthWith a one-time move-in fee · likely $3,550–$8,000
$5,700
How people payOn the Medi-Cal waiver list · private pay, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home appears on the DHCS participation list, August 9, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board. For a resident on SSI/SSP, California’s 2026 standard sends $1,444.07 a month to the home for room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 9 small homes and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

9 homes like this within 5 miles publish starting rates mostly between $2,500–$5,150.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 9 nearby homes behind this estimate

Where it is

  • 1528 Seaver Ct, Hayward, CA 94545Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 10 documents for this home, and its records count 10 visits since 2022. The most recent — a complaint investigation report on June 19, 2026 — closed with the state’s outcome word: “Unsubstantiated.”

On file since
2022
State visits
10
Most recent visit
June 19, 2026
Occupied at that visit
6 of 6 bedsa count on that day, not an opening

We hold 2 complaint reports the state published for this home, dated April 1, 2026 to June 19, 2026. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 2 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2022.

Year by year
YearVisitsDocumentsSubstantiated20262402025220202411020231102022120

The last 36 months — 7 of 10 documents

20262 state visits · 4 documents
Jun 19, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff mismanaged resident's medication. Staff do not provide adequate care for residents.

On this day, June 19, 2026, Licensing Program Analyst (LPA) Delmundo arrived unannounced to continue the investigation of the above allegations and close the complaint. LPA met with staff, Aaron Salvador and Mark Kevin Salvador, and informed the reason for visit. LPA called and spoke over the phone with Sharon Aranha, licensee- administrator (ADM). ADM arrived at around 12:20 pm. During the course of investigation, LPA reviewed resident's records and obtained copies of Admission Agreement, LIC602A Physician's Reports, doctor's order of medications, LIC622 Centrally Stored Medication and Destruction Record and Medication Administration Record. LPA interviewed the following: staff (S1 and S2) on 4/01/26 and 6/19/26; residents (R2, R3) on 6/19/26; ADM on 6/19/26. Allegation: Staff mismanaged resident's medication. The reporting party (RP) indicated that R1 reported that staff do not provide R1 appropriate medications. ............continued on 9099C Unsubstantiated LPA reviewed doctor's order of medications, LIC622 Centrally Stored Medication Records and Destruction Record and Medication Administration Record. S1 and S2 stated they administered medications to R1. S1 stated R1 was moved-in by EMTs who brought R1's medications and Discharge Summary from Skilled Nursing Facility (SNF) with list of medications, however, 6 of the medications listed were not with them. S1 stated they followed-up with R1's case manager and was told that it will be relayed to the doctor but at that time R1 didn't have a primary care physician. S1 and administrator stated R1 wanted to go back to SNF and stayed in the facility for less than a month. LPA was not able to obtain information from R1 due to R1 was no longer at the facility when complaint was received. Therefore, the allegation is unsubstantiated. Allegation: Staff do not provide adequate care for residents. The reporting party (RP) indicated that R1 reported that the facility provides poor care. LPA reviewed LIC602A Physician's Report which showed R1 able to feed self and able to care for own toileting needs and just needs stand by assist in bathing and minimum assistance with dressing/grooming. Both S1 and S2 stated they assisted R1 with activities of daily living but R1 refused. LPA interviewed R2 who stated the staff assist whenever they need assistance. R2 further stated the staff are great. LPA was not able to obtain information from R3 pertaining to the allegation but stated they are okay. LPA was not able to obtain information from R1 due to R1 was no longer at the facility when complaint was received. Therefore, the allegation is unsubstantiated. Based on information gathered and LPA was unable to obtain information from R1, the above allegations are unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiency cited. Exit interview conducted and copy of this report provided.the state’s words, verbatim · CDSS document, Jun 19, 2026 · control 15-AS-20260327101704
Jun 19, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On this day, June 19, 2026, at 11:35 am, Licensing Program Analyst (LPA) Delmundo arrived unannounced to conduct an annual required inspection. LPA was granted entry by staff, Aaron Salvador, and informed the reason for visit. LPA also met with other staff, Mark Kevin Salvador. LPA called and spoke over the phone with Sharon Aranha, licensee- administrator (ADM). ADM arrived at around 12:20 pm. LPA inspected the facility inside and out with Aaron Salvador, LPA inspected the kitchen, dining room, living and family rooms, bedrooms, bathrooms, garage, front, side and backyard. Facility has sufficient perishable and non-perishable foods. Smoke and carbon monoxide detectors were tested and observed in operating condition on this day. Hot water temperature in the common bathroom was tested and measured at 105 degrees Fahrenheit. Facility conducts disaster drills every month and records showed last conducted June 14, 2026. Fire extinguisher checked, observed fully charge with purchase receipt dated July 11, 2024. LPA reviewed 5 residents and 3 staff files, and interviewed 2 residents. Medications were checked and compared with doctor's orders and LIC622 Centrally Stored Medication and Destruction Records. Facility does not handle residents' cash resources. LPA observed the following: -at 11:35 am, overgrown weeds and bulk of fallen dried leaves in the side yard. .....continued on 809C CONTINUATION FROM PAGE 1 On this same day, LPA obtained updated/current copies of the following documents: 1. LIC308 Designation of Facility Responsibility 2. LIC500 Personnel Report 3. LIC610E Emergency Disaster Plan (9 pages) 4. $3M Liability Insurance certificate. Deficiency is cited from Title 22 California Code of Regulations, and listed on 809D. Failure to submit proof of correction by plan of correction due date, and any repeat violation within 12 month period may result in civil penalty. Deficiency and plan and proof of correction were discussed with the administrator. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.the state’s words, verbatim · CDSS document, Jun 19, 2026

The state marks this report as 5 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.

Apr 1, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not provide a safe environment for residents.

On this day, April 1, 2026, at 5:25 pm, Licensing Program Analyst (LPA) Delmundo arrived unannounced to investigate the above allegation. LPA met with Aaron Salvador, staff, and informed the reason for visit. LPA also spoke over the phone with Sharon Aranha, administrator, and met with other staff, Mark Kevin Salvador. It was alleged that resident (R1) felt unsafe due to the cleanliness of the facility. LPA toured the facility inside out with Aaron Salvador. LPA inspected the living and family rooms, bedrooms, toilets, side and backyard. LPA observed the facility clean, but because LPA was unable to interview R1 due to R1 is no longer at the facility, the allegation is closed as unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiency cited. Exit interview conducted and copy of this report provided. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 1, 2026 · control 15-AS-20260327101704

The state marks this report as 2 pages; the online copy we transcribed has 1. You can request the full file from the county licensing office.

Apr 1, 2026Facility evaluation reportReport on file

Type of visit: Case Management - Deficiencies

On this day, April 1, 2026, while at the facility investigating a complaint (Control # 15-AS-20260327101704) and upon records review and inspection of the facility with Aaron Salvador, staff, Licensing Program Analyst (LPA) Delmundo observed the following: -at 5:54 pm, knife, tree trimmer, shovel, rake in unlocked storage in the side yard. -residents (R1 and R2) do not have Pre-Admission Appraisal and R1 without LIC601 Identification and Emergency Contact Information. The above observations were discussed with Sharon Aranha, administrator (ADM), over the phone, in the presence of the staff. Deficiencies are cited from Title 22 California Code of Regulations and listed on 809Ds. Failure to submit proof of corrections by plan of correction due dates and any repeat violation within 12 month period may result in civil penalty. Deficiencies and plan and proof of corrections were discussed with ADM. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided to the staff.the state’s words, verbatim · CDSS document, Apr 1, 2026

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87309(a) · Plan of correction due date: Apr 2, 2026

87309 Storage Space and Access (a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage... -This requirement is not met as evidenced by: -Based on observation, the licensee did not comply with the section in unlocked storage which posed an immediate safety and/or personal rights risks to persons in care.the state’s words, verbatim · CDSS document, Apr 1, 2026

Plan of correction: Staff locked the storage. In addition, administrator to in-service the staff and submit copy of training topic with attendees signatures by 4/02/26.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87457(c) · Plan of correction due date: Apr 15, 2026

87457 Pre-Admission Appraisal (c) Prior to admission a determination of the prospective resident's suitability for admission shall be completed and shall include an appraisal of their individual service needs in comparison with the admission criteria .......... -This requirement is not met as evidenced by: -Based on records review, the licensee did not comply with the section above in not completing the Pre-Admission Appraisal for R1 and R2 which poses a potential health, safety and/or personal rights risks to persons in care.the state’s words, verbatim · CDSS document, Apr 1, 2026

Plan of correction: One of the 2 residents is no longer at the facility. Administrator to do the Pre-Admission Appraisal for the other resident and submit copy by 4/15/26.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87506(a) · Plan of correction due date: Apr 15, 2026

87506 Resident Records (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. -This requirement is not met as evidenced by: -Based on records review, the licensee did not comply with the section above in not completing the LIC601 for R1 which poses a potential personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Apr 1, 2026

Plan of correction: R1 is no longer at the facility. Administrator to read the Regulation and ensure compliance. Self-certtification to be submitted by 4/15/26.

20252 state visits · 2 documents
Jun 30, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Annual Continuation

On 6/30/2025, at 10:45 AM, Licensing Program Analyst (LPA) James Sampair arrived unannounced to conduct this Continuation of the Required 1 Year inspection began 6/16/2025. Upon entry, the LPA informed Caregivers Lillybeth Nagata and Aaron Salvado of the purpose of the visit. Licensee / Administrator Sharon Aranha arrived at approximately 11:00 AM. The LPA confirmed the safety of the facility. The LPA reviewed 4 staff records. No citations were issued during the inspection. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Jun 30, 2025
Jun 16, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 6/16/2025, at 12:45 PM, Licensing Program Analyst (LPA) James Sampair arrived unannounced to conduct this Required 1 Year inspection. Upon entry, the LPA informed Caregivers Lillibeth Nagata and Aaron Salvado of the purpose of the visit. Licensee / Administrator Sharon Aranha arrived at approximately 1:45 PM. The LPA inspected the inside and outside of the facility, which included the kitchen, dining room, common areas, bedrooms, garage, and the back yard. An adequate amount of food supplies were observed, more than the required minimum of 2 days of perishable and 7 days of non-perishable food. The central storage for medications was locked. The cleaning supplies and dangerous objects were inaccessible to residents. The facility has working smoke and carbon monoxide detectors. The staff of the facility conduct disaster / emergency and fire drills on a quarterly basis. The fire extinguisher was replaced on 7/11/2024. The indoor temperature was 72.3 degrees Fahrenheit. The maximum hot water temperature was 106.7 degrees Fahrenheit. The LPA reviewed facility records and 5 resident records. No citations were issued during the inspection. The Required 1 Year inspection is incomplete. The LPA will return unannounced at a future date and time to complete the inspection. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Jun 16, 2025
20241 state visit · 1 document
Jun 21, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On this day, June 21, 2024, Licensing Program Analyst (LPA) Delmundo arrived unannounced to conduct an annual required inspection. LPA was granted entry by staff, Aaron Salvador. LPA called and spoke over the phone with Sharon Aranha, administrator, and informed the reason for visit. LPA also met with other staff, Mark Kevin Salvador. Administrator arrived at 12:29 p.m. Facility has submitted the LIC808 Mitigation Plan but not the LIC9282 Infection Control Plan. LPA requested for LIC9282 on June 23, 2023 which LPA has not received up to this day. LPA inspected the facility inside and out with Mark Kevin Salvador, LPA inspected the kitchen, dining room, living and family rooms, bedrooms, bathrooms, garage, front, side and backyard. Facility has sufficient perishable and non-perishable foods. Facility has smoke and carbon monoxide detectors that were checked and observed in operating condition. Hot water temperature in the ensuite bathroom was tested. Facility conducts drills every quarter and records showed fire drill last conducted 5/01/24. LPA reviewed 5 residents and 4 staff files, and interviewed 2 staff and 2 residents. Medications were checked and compared with doctor's orders and LIC622 Centrally Stored Medication and Destruction Records. Facility does not handle residents' cash resources. LPA observed the following: -at 11:57 a.m., hot water was at 124 degrees Fahrenheit. -at 11:58 a.m., Ca-Rezz incontinent wash in one of the residents' rooms. -at 12:03 p.m., razor in the cabinet in the common bathroom. -at 12:06 p.m., Ca-Rezz continent wash and ointment in another resident's room. .....continued on 809C (page 2) Page 2 -at 12:45 pm.m, trash cans in 2 residents rooms without lids. -at 2:00 pm to 2:35 p.m., staff (S2, S3, S4) who were hired 10/18/23 have only total 21 hours of training on file and no medication training. -at 3:30 p.m. to 4:00 p.m, , residents (R1, R2, R3, R4 and R5) have no Pre-admission Appraisal on file. R4's LIC602A Physician's Report indicated R4 needs assistance with all activities of daily living (ADLs); however, LPA observed R4 feeding self during lunch. R5's LIC602A Physician's Report indicated R5 needs assistance on with all ADLs. LPA received a copy of $3M Liability Insurance certificate on this day. Administrator to submit copies of the following updated documents by July 5, 2024: 1. LIC308 Designation of Facility Responsibility 2. LIC500 Personnel Report 3. LIC610E Emergency Disaster Plan (9 pages) 4. LIC9282 Infection Control Plan Deficiencies are cited from Title 22 California Code of Regulations, and listed on 809Ds. Failure to submit proof of corrections by plan of correction due dates, and any repeat violation within 12 month period may result in civil penalties. Deficiencies and plan and proof of corrections were discussed with the administrator. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.the state’s words, verbatim · CDSS document, Jun 21, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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