Illustration — no photo of this home on file yet

A Casa Ranch

Small home·Licensed for 6·Santa Maria, California

Licensed since 2022Licence #425850230
  • Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 27, 2026
  • Estimated starting rate$5,150 a monthCovelight estimate · likely $4,200–$6,350
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit4 of 6 beds occupiedFebruary 7, 2024 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitSeptember 15, 2026CDSS inspection record

A Casa Ranch is a small care home in Santa Maria — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2022.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about A Casa Ranch

Is A Casa Ranch licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is A Casa Ranch licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has A Casa Ranch been cited?

0 Type A and 0 Type B citations since 2022, per CDSS records as of September 27, 2026. Those records count 7 state visits over the same years.

Is A Casa Ranch still open?

This license was on the CDSS roster as of September 28, 2026.

What does A Casa Ranch cost?

$5,150 a month to start is a Covelight estimate, likely $4,200–$6,350. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 8 small homes and similar homes within 25 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 9 other homes of a similar licensed size across Santa Barbara County that publish a starting rate, the middle half runs $4,500 to $5,050 a month, and the middle figure is $5,000 (n = 9 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does A Casa Ranch take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Aprilyn Living Hope, LLC, per CDSS records as of September 27, 2026.

Is there a hospital nearby?

Marian Regional Medical Center is 0.6 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can A Casa Ranch keep a resident on hospice?

Hospice care is approved on this license, covering up to 4 residents, per CDSS records as of September 27, 2026.

A Casa Ranch license and inspection record

  • Name on the license: “A CASA RANCH”, per the CDSS roster as of May 25, 2025.
  • License #425850230. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Aprilyn Living Hope, LLC, per CDSS records as of September 27, 2026.
  • First licensed in 2022, per CDSS records as of September 27, 2026.
  • 7 state inspection visits since 2022, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 2022, per CDSS records as of September 27, 2026. The same records count 7 state visits in that period.
  • 1 complaint and 0 substantiated allegations on file since 2022, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is September 15, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 4 residents
  • BedriddenApproved · covers up to 2 residents

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 2 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 4.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 4 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 27, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$5,150a month to start

Likely $4,200–$6,350

From 8 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,150a month

Likely $4,200–$6,500

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$5,150likely $4,200–$6,350

    Covelight’s estimate starts from the rates 8 small homes and similar homes within 25 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,200–$6,500
$5,150
First monthWith a one-time move-in fee · likely $4,900–$9,600
$7,150
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 8 small homes and similar homes within 25 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

8 homes like this within 25 miles publish starting rates mostly between $4,400–$7,500.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 8 nearby homes behind this estimate
  • Yokam's RCFE # 1NNipomo · 6.3 mi · Small home
    $4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Villa Mariposa Senior CareNipomo · 6.8 mi · Small home
    $4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Casa Rosa Elder CareArroyo Grande · 12 mi · Mid-size home
    $7,750Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
  • Cypress Garden Home CareArroyo Grande · 12 mi · Small home
    $7,000Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
  • Alder HouseArroyo Grande · 15 mi · Mid-size home
    $4,800Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
  • Heritage ResidenceGrover Beach · 15 mi · Small home
    $4,300Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
  • Edna Rose ResidenceSan Luis Obispo · 20 mi · Small home
    $7,500Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
  • Chateau RoseSan Luis Obispo · 25 mi · Small home
    $7,500Listed on Seniorly · assisted living one bedroom · seen September 9, 2026

Where it is

  • 502 N. Ranch Street, Santa Maria, CA 93454Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 7 documents for this home, and its records count 7 visits since 2022. The most recent is a facility evaluation report, dated December 30, 2025.

On file since
2021
State visits
7
Most recent visit
September 15, 2026
Occupied · February 7, 2024 visit
4 of 6 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated February 7, 2024. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2022.

Year by year
YearVisitsDocumentsSubstantiated2025220202411020232202021220

The last 36 months — 4 of 7 documents

20252 state visits · 2 documents
Dec 30, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Melisa Rankin arrived at 12:19 p.m. to conduct a 1-year required annual visit. LPA met with Maria Solla Back-up Administrator. A tour of the inside and outside of the facility was conducted. The following was inspected and noted during the annual visit: Physical Plant & Environment Safety: LPA toured resident rooms and observed that rooms were tidy and free of odor. The lighting and lamps are sufficient for the use of the facility and for resident comfort and safety. Toilet, hand washing and bathing facilities are operational and secure grab bars are present. The showers have slip resistant mats/flooring. The pathways are clear of any obstructions. Disinfectant and cleaning solutions are locked inaccessible to residents in care in the garage. The facility has sufficient space inside and outside for activities and visiting. The facility has a fenced backyard for client use with plenty of shade. The facility has telephone and internet service for resident use. The fire extinguisher was last charged and inspected on 10/28/25. The facility has smoke and carbon monoxide detectors that were tested and working at time of visit. Operational Requirements: The facility has a current plan of operation on file with the department. The Facility is operating in compliance with the granted fire clearance. The facility has current liability insurance and expires on 1/12/26. The facility is approved for a capacity of 6. The fire clearance is granted for 6 non-ambulatory of which 2 may be bedridden. Hospice waiver approved for 4 residents. The facility currently has 6 residents in care, 2 on hospice. Continued 809C Personnel Records & Training: Files reviewed had 1st Aid/CPR, Personnel Records/Application, Health screening with TB results, Criminal Record statements, and Fingerprint clearance/Associations/exemptions. Administrator’s Certificate expires on 6/26/26. The facility keeps confidential files for each staff member. Staff have annual training completed for various subjects/topics and hours for 2025. Resident Records & Incident Reports: The facility keeps separate files on each resident confidentially. Facility does submit incident reports to the department when required. LPA reviewed 5 resident files for signed Admission Agreements, Personal Rights, Safeguard for property and valuables, Physicians report, Pre-appraisals, Appraisals Needs and Services Plan, Emergency and ID forms, all forms were legible. Food Service: The facility has 2-day perishables and 7 day non-perishables to meet the food service requirement. The freezer is kept at 0 degrees and the refrigeration is kept at 40 degrees or lower. All food is covered, stored, and marked appropriately. Cleaning solutions and equipment are stored separately from food supplies. Incidental Medical Services: Facility provides transportation or assists in providing transportation to medical and dental appointments when needed. The facility uses the Centrally Stored Medication and Destruct Records (CSMDR). LPA reviewed a sampling of residents’ medications, all medication were documented appropriately. Disaster Preparedness: The current emergency disaster forms were posted. Facility conducts quarterly disaster drills. Emergency exits and telephone numbers were posted. A set of keys is available for staff on all shifts to access full facility in an emergency. Residents with Special Health Needs: The facility does accept dementia residents in care. The facility does not have delayed egress, locked doors or gates. Exit door alarms are working. Exit interview conducted and copy of report printed for Administrator.the state’s words, verbatim · CDSS document, Dec 30, 2025

The state marks this report as 8 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

Jan 10, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Erika Miller arrived at 3:30 p.m. to conduct a 1-year required annual visit. LPA met with Aprilyn Soriano, Administrator. A tour of the inside and outside of the facility was conducted. The following was inspected and noted during the annual visit: Infection Control: The facility has a current Infection Control Plan. The facility has at least a 30-day supply of PPE. Quarantined or isolated individuals will have meals and medication delivered to rooms. Staff are trained on infection control and the use of Personal Protective Equipment (PPE). Physical Plant & Environment Safety: LPA toured resident rooms and observed that rooms were tidy and free of odor. The lighting and lamps are sufficient for the use of the facility and for resident comfort. Toilet, hand washing and bathing facilities are operational and secured grab bars are present. The showers have slip resistant mats. The pathways are clear of any obstructions. Facility is well lit inside for safety. Disinfectant and cleaning solutions are inaccessible to residents in care and locked under the kitchen sink and in garage. The facility has sufficient space inside and outside for activities and visiting. The facility has a fenced backyard for client use with plenty of shade. The facility has telephone and internet service for resident use. The fire extinguisher was last charged and inspected on 10/28/24. The facility has smoke and carbon monoxide detectors that were tested and inspected. Continued 809C Operational Requirements: The facility has a current plan of operation on file with the department. The Facility is operating in compliance with the granted fire clearance. The facility has current liability insurance and expires on 1/12/26. The facility is approved for a capacity of 6. The fire clearance is granted for 6 non-ambulatory of which 2 may be bedridden. Hospice waiver approved for 4 residents. The facility currently has 4 non-ambulatory and 1 one bedridden resident. Staffing: The facility currently employs 6 full time staff, 1 part time and 1 administrator. Files reviewed had current 1st Aid/CPR, Personnel Records/Application, Health screening with TB results, Criminal Record statements, and Fingerprint clearance/Associations/exemptions. Administrator Certificate expires on 2/27/26 Personnel Records & Training: The facility keeps confidential files for each staff member. Staff have annual training completed for various subjects/topics and hours for 2024. Resident Records & Incident Reports: The facility keeps separate files on each resident confidentially. Facility does submit incident reports to the department when required. LPA reviewed 5 resident files for signed Admission Agreements, Personal Rights, Safeguard for property and valuables, Physicians report, Pre-appraisals, Appraisals Needs and Services Plan, Emergency and ID forms, all forms were legible. Food Service:. The facility has 2-day perishables and 7 day non-perishables to meet the food service requirement. The freezer is kept at 0 degrees and the refrigeration is kept at 40 degrees or lower. All food is covered, stored, and marked appropriately. Cleaning solutions and equipment are stored separately from food supplies. Continued 809-C Incidental Medical Services: Facility provides transportation or assists in providing transportation to medical and dental appointments when needed. The facility uses the Centrally Stored Medication and Destruct Records (CSMDR). LPA reviewed residents’ medications, no labels were altered, no medications were expired, and all medications were kept in their original containers. Disaster Preparedness: The current emergency disaster forms were posted. Emergency exits and telephone numbers were posted. A set of keys is available for staff on all shifts to access full facility in an emergency. Residents with Special Health Needs: The facility does accept dementia residents in care. The facility has 2 self-latching gates on side of the home. The facility does not have delayed egress, locked doors or gates. Exit door alarms are working. Exit interview conducted and copy of report printed for Administrator.the state’s words, verbatim · CDSS document, Jan 10, 2025
20241 state visit · 1 document
Feb 7, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff left resident unattended at facility

Licensing Program Analyst (LPA) Olson conducted a subsequent complaint visit to deliver final findings for the above allegation. LPA Olson interviewed Staff on 1/29/24 and 2/7/24, Residents and Administrator on1/29/24 and requested relevant documents. During today’s visit, LPA met with Caregiver and Administrator (over the phone) and explained the reason for the visit. On the allegation: Staff left resident unattended at facility. It was alleged that during the facility's Christmas party, a resident was left alone at the facility because all the staff left to go to the party. LPA interviewed all 4 residents on 1/29/24 who stated they have never been left alone at the facility. One resident interviewed stated they heard someone was left alone at the facility, they don’t remember who told them but they asked and staff said no one was left alone. Another resident stated Resident 1 (R1) was unable to go to the party and had to stay because they were too sick but Staff 1 (S1) was here and stayed with R1 the whole time. Continued on 9099-C Unsubstantiated LPA interviewed Administrator who stated the facility had a Christmas Party on 12/25/23 which started at 1pm. R1 was on Hospice and bedridden so they couldn’t go. Administrator stated R1 remained at the facility with S1 and S1 stayed with R1 the whole time. The administrator stated Staff 2 (S2) came from the other facility to help take residents to the party. Staff 3 (S3) stayed with the residents at the other facility, and Administrator and S2 took residents over one by one. Administrator also stated S2 brought food over for S1 and R1 and there were many witnesses that can prove S1 was not at the party, so never left. LPA interviewed S1 who stated they worked on 12/25/23 from 7am-5pm and could not go to the Christmas party because R1 was too sick. S1 stated they know the rules and stayed with R1 the whole time. LPA interviewed S2 who stated they came over to the facility to help take the residents one by one. S2 stated S1 stayed the whole time and never left R1. Based on the information obtained there is not enough evidence to substantiate, therefore the allegation is deemed Unsubstantiated at this time. Exit interview conducted, copy of report issued.the state’s words, verbatim · CDSS document, Feb 7, 2024 · control 29-AS-20240122160108
20231 state visit · 1 document
Dec 27, 2023Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Jenny Olson arrived at the facility unannounced to conduct a required annual visit at 3:53 p.m. When LPA arrived, there were two staff and five residents present. LPA was greeted Administrator and informed them of the reason for the visit. LPA toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. KITCHEN: Knives are stored in a locked drawer in the kitchen. Kitchen appliances were in operable condition. The facility has a sufficient supply of perishable and non-perishable food. Common areas: Living and dining room furniture were observed to be in good condition. At 4:20 p.m., carbon monoxide detector were tested and operational at the time of the visit. There is a fireplace in the living room, which is screened and inaccessible. LPA observed required postings throughout the common space. The fire extinguisher was charged and serviced 11/2/2023. The backyard has a covered outdoor area equipped with furniture for resident use. No bodies of water noted. The washer and dryer are in the garage. The garage is unlocked. Restrooms: The three resident restrooms were clean and sanitary and in operating condition with non-skid mats. The bathrooms were sufficiently stocked with soap and paper towels. Bedrooms: There are five (5) resident rooms, which were furnished. A linen closet was located outside of the rooms, which stocked extra linens and towels. Records: LPA reviewed resident and staff records around 4:30 p.m. LPA reviewed five (5) resident files for, but not limited to, the following: signed admission agreements, current medical assessments with TB results, and current needs and services plan. All files were complete. Continued on 809-C MEDICATIONS: Medications review began at 4:00 p.m. The medications are centrally stored and locked in a cabinet in the dining room. Medications are labeled and checked for expiration dates. LPA advised the Administrator to ensure that all the necessary information is properly documented on the CSMAR. INFECTION CONTROL: The facility has an adequate supply of Personal Protection Equipment (PPE) and the facility is able to obtain additional supplies as needed. The facility’s cleaning protocol is sufficient. The facility has the capacity to designate a single isolation room if the facility has a confirmed case of COVID-19. The facility’s policies and procedures as it pertains to infection control are adequate. At 5:10 p.m., LPA interviewed two (2) staff members and two (2) residents. During today’s visit, the LPA obtained copies of the following: staff roster and current liability insurance. Exit interview conducted and a copy of this report issued.the state’s words, verbatim · CDSS document, Dec 27, 2023

The state marks this report as 16 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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