Californian, The is a residential care home for the elderly (RCFE) in Woodland, Yolo County, California — state license #570316115, licensed for 130 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 33 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 14, 2026 — published below in full, verbatim and unscored.

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Californian, The

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Residential care home for the elderly (RCFE) · Large community, 130 residents · Woodland, CA · Yolo County
LicensedMemory careHospiceBedriddenWheelchair not on file
No openings reportedBeds change hands in days ·
License #570316115, held since 1991 · read from the California state record on August 2, 2026 ·See on State Site →
1224 Cottonwood Street · Woodland, Yolo County
Phone
(530) 666-2433
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careVerified in record
Hospice careApproved for 15 residents
Bedridden careApproved for 10 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
LICENSED FOR 130 RESIDENTS AGES 60 AND ABOVE. FIRE CLEARANCE GRANTED FOR 120 NON-AMB RES AND 10 BEDRIDDEN RES. NON-AMB RES MAY BE HOUSED ONTHE 1ST AND 2ND FLOORS. HOSPICE AND BEDRIDDEN CLEARANCE GRANTED FOR DESIGNATED ROOMS. DELAYED EGRESS APPROVED. HOSPICE WAIVER FOR 15.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 40 times and filed 33 documents. The most recent is a complaint investigation report, dated July 14, 2026.

Most recent state visit
July 14, 2026
Occupancy at the July 24, 2025 visit
78 of 130 beds

The state's published file for this home includes 12 documents with transcribed findings, dated July 20, 2021 to July 24, 2025. 12 of the 12 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (1), “Unsubstantiated” (9). 12 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 12 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 25 of 33 documentsFull record on the state’s site →
20264 state visits · 6 documents
Jul 14, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 9, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 2, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 29, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 29, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 29, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20255 state visits · 6 documents
Oct 17, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 24, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Personal rights

This is an amended version of a report signed on 07/24/2025. Licensing Program Analyst Jill Nakagawa arrived unannounced to conduct investigation and deliver amended findings regarding the above allegation. LPA met with Administrator Fernando Valadez. The complaint alleges that Resident (R1’s) personal rights were violated. The complainant states medications that should have been ordered through the VA (Veterans Administration) at no cost to R1 were ordered through another pharmacy which incurred out of pocket costs. Continued on 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 24, 2025 · control 21-AS-20250312135607
May 22, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not abide to the admission agreement Staff is overcharging for services not received Staff mishandled a resident's medication Staff did not provide adequate care and supervision to the residents Staff did not provide healthful and comfortable accommodations for a resident Staff did not safeguard a resident's personal belongings Staff did not ensure a resident attended scheduled appointments Staff did not ensure a resident received therapy while in care

On 5/22/2025 Licensing Program Analyst (LPA) Jill Nakagawa arrived unannounced to continue the complaint investigation and to deliver findings regarding the above allegations. LPA Nakagawa met with Administrator Fernando Valadez. LPA toured the facility, reviewed resident records, made observations, interviewed staff and outside parties during the course of the investigation. The complaint alleges that the Staff did not abide by the admission agreement; stating that resident (R1) moved out of the facility on 9/30/2024, but continued to be billed for monthly rent and cable for October 2024. Based on a review of resident R1’s admissions agreement signed by R1’s responsible party, states a 30-day notice must be given prior to move-out. Records indicate R1 vacated the facility on 9/30/2024 but a 30-day notice was not given to the facility, therefore the allegation that the staff did not abide by the admission agreement is unsubstantiated. Continued on 9099-C..... Unsubstantiatedthe state’s words, verbatim · CDSS document, May 22, 2025 · control 21-AS-20250122122628
May 22, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 15, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 6 documents
Nov 15, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 24, 2024Complaint investigation reportSubstantiated

Allegation investigated: Facility is in disrepair Staff did not respond to resident's call for assistance in a timely manner Staff mismanaged resident's medication

Licensing Program Analyst (LPA) Jill Nakagawa arrived at The Californian on 10/24/2024 to complete an investigation and deliver findings on the above allegations. The complaint alleges that at the time Resident (R1) moved into the facility, the air-conditioning in R1’s apartment was not functioning. Portable air-conditioners were provided to R1. Outside temperatures ranged from 89 degrees to 105 degrees per Accuweather records. On September 3, 2024 a maintenance log shows the toilet seat was loose and shifting, and on September 7, 2024 the maintenance log shows that the service pull cord had to be switched due to R1 not being able to pull cord. Continued on 9099-C... Substantiatedthe state’s words, verbatim · CDSS document, Oct 24, 2024 · control 21-AS-20240912175632
Sep 4, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not comply with Infection control requirements

Licensing Program Analyst (LPA) Nakagawa arrived at the facility unannounced on 09/04/2024 and conducted an investigation into the allegation “Staff did not comply with Infection control requirements”. The complainant states that the facility administration was negligent by not responding to staff and residents testing positive to Covid-19 and taking precautions in a timely manner which led to an outbreak which could have been avoided. LPA Nakagawa was first informed by phone by Administrator of (1) positive case on 5/10/2024. A second case was documented on 5/11/2024. It was not until 5/13/2024 that additional cases of staff were confirmed, raising the number of positive cases to Outbreak status. Continued on 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 4, 2024 · control 21-AS-20240514153351
Sep 4, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff do not ensure that resident is provided assistance. Staff left residents in soiled clothing. Staff did not provide adequate food service to resident in care. Staff do not administer residents' medications as prescribed.

Licensing Program Analyst (LPA) Nakagawa met with Administrator Kathy Neeser for the purpose of delivering findings on the above captioned allegations. This investigation included interviews with witnesses: staff and other parties, as well as records and document reviews, photos and LPA observations. The following determinations were made: On August 7, 2024 LPA made an unannounced visit to the facility and inspected the Memory Care unit and found 33 residents, 2 care staff. There was one med tech. who came and went but did not provide care, only medication management, and one housekeeper. LPA found many residents sitting in the hallway and several residents in bed requesting care. LPA went into a resident’s room who requested help with consumption of a protein drink. LPA rang the bell for assistance without any response after 15 minutes. LPA notified the Administrator who found that the call bells were inoperable. LPA requested call bell records to verify response times but records unathe state’s words, verbatim · CDSS document, Sep 4, 2024 · control 21-AS-20240523134233
Sep 4, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 7, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20233 state visits · 7 documents
Oct 5, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 28, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Facility is allowing unauthorized staff to provide care and supervision to residents. Medications are accessible to residents in care. Facility is not adequately staffed to meet the needs of residents in care. Facility is not meeting resident's oral hygiene needs.

Licensing Program Analyst (LPA) Farhaan Sarangi arrived at Californian, The unannounced for the purpose of delivering complaint findings. LPA met with Executive Director, Kathy Neeser. During the course of the investigation, LPA interviewed staff and residents in care. LPA reviewed a sample of resident records and reviewed facility records. LPA obtained an outside agency report which was reviewed. In addition, LPA toured the facility on August 15, 2023. Complaint alleges that facility is allowing unauthorized staff to provide care and supervision to residents. Based on an observation of faciltiy records which were conducted on August 4, 2023, the alleged staff member was observed on the Guardian List and background clearance list. The alleged staff member was allowed to provide care and supervision to residents in placement. Complaint alleges Medications are accessible to residents in care. (Report continued on LIC 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 28, 2023 · control 21-AS-20230718123430
Aug 28, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are using illegal drugs in the facility

Licensing Program Analyst (LPA) Farhaan Sarangi arrived at Californian, The unannounced for the purpose of delivering complaint findings. LPA met with Executive Director, Kathy Neeser. The Department conducted a complaint investigation regarding the allegation listed above. The Reporting Parting (RP) informed the department during interviews that they had observed staff (S1) smoking methamphetamine (meth) while in the facility. The department interviewed the RP who initially stated that they had observed S1 using meth while in the facility, but later indicated that they had not seen S1 use drugs in the facility and ended the interview and was unable to provide verifiable information regarding the allegation. Additional staff were interviewed with no one able to corroborate RP’s allegation. A finding that the complaint allegation of staff are using illegal drugs in the facility is unsubstantiated meaning that although the allegation may have happened or is valid, there is not a prepondethe state’s words, verbatim · CDSS document, Aug 28, 2023 · control 21-AS-20230721141002
Aug 28, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Resident was physically assaulted while in care.

Licensing Program Analyst (LPA) Farhaan Sarangi arrived at Californian, The unannounced for the purpose of delivering complaint findings. LPA met with Executive Director, Kathy Neeser. During the course of the investigation, LPA interviewed staff and residents in care. Resident #1 was unavailable for an interview. In addition, LPA toured the facility on August 15, 2023 and reviewed Resident #1's records. Complaint alleges Resident was physically assaulted while in care. Based on interviews that were conducted, LPA could not prove or disprove the allegation. LPA interviewed a sample of residents in care and learned of no concerns during those interviews. LPA toured the facility on August 15, 2023, and observed staff to resident interactions that presented no concerns. (Report continued on LIC 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 28, 2023 · control 21-AS-20230807125048
Aug 28, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 15, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not ensure resident records are properly maintained Staff do not ensure residents receive bathing assistance Residents are left in soiled clothing for extended periods of time Staff do not ensure residents are provided meal assistance Staff lock residents in their rooms

Licensing Program Analyst (LPA), Farhaan Sarangi arrived unannounced at Californian, The for the purpose of continuing on a complaint investigation inspection and delivering complaint findings. LPA was greeted at the door by Med Tech, Meri Tibbs, and was granted access into the facility. Administrator arrived 30 minutes later. During the course of the investigation, LPA interviewed staff and residents in care. In addition, LPA toured the facility on August 15, 2023 and reviewed a sample population of resident records. Complaint alleges that Staff do not ensure resident records are properly maintained. Based on interviews that were conducted, LPA could not corroborate the allegation. On August 15, 2023, LPA observed resident records from an electronic database that contained records of ADLS for residents in placement. Furthermore, additional documents were reviewed and were properly maintained at the facility and in accordance with Title 22 regulations. (Report continued on LIC 9099C) Uthe state’s words, verbatim · CDSS document, Aug 15, 2023 · control 21-AS-20230721124842
Aug 15, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations6typical 1
Type B citations5typical 1
Substantiated complaints13typical 2
Total complaints16typical 7
State visits on file40typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 1991.
Year-by-year trend
YearVisitsDocumentsSubstantiated202646020255602024462202337020224402021240
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Yolo County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Cost range look wrong? Report it — free →

What dementia training does staff have, and is the area secured?
Ask how the 2024 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (530) 666-2433

Is Californian, The licensed?

Yes — Californian, The is a licensed residential care home for the elderly (RCFE) in Woodland (Yolo County): California license #570316115, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 130 residents. State records list 33 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated July 14, 2026, appears in the inspection record on this page.

Can Californian, The care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Californian, The with clearances for dementia / memory care, hospice care, and bedridden; it does not list wheelchair / non-ambulatory. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED FOR 130 RESIDENTS AGES 60 AND ABOVE. FIRE CLEARANCE GRANTED FOR 120 NON-AMB RES AND 10 BEDRIDDEN RES. NON-AMB RES MAY BE HOUSED ONTHE 1ST AND 2ND FLOORS. HOSPICE AND BEDRIDDEN CLEARANCE GRANTED FOR DESIGNATED ROOMS. DELAYED EGRESS APPROVED. HOSPICE WAIVER FOR 15.

How much does Californian, The cost?

California's public licensing record does not include Californian, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Yolo County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Californian, The accept Medi-Cal or the Assisted Living Waiver?

Californian, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

78 of 130 beds occupied (60%) when the state visited on July 24, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Californian, The?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 40 state visits and 33 dated documents since 2021 for Californian, The; 12 complaint-investigation narratives are transcribed verbatim below. The most recent, dated July 24, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

12 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedPersonal rights
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
This is an amended version of a report signed on 07/24/2025. Licensing Program Analyst Jill Nakagawa arrived unannounced to conduct investigation and deliver amended findings regarding the above allegation. LPA met with Administrator Fernando Valadez. The complaint alleges that Resident (R1’s) personal rights were violated. The complainant states medications that should have been ordered through the VA (Veterans Administration) at no cost to R1 were ordered through another pharmacy which incurred out of pocket costs. Continued on 9099-C UnsubstantiatedCDSS inspection report, July 24, 2025 · control 21-AS-20250312135607
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not abide to the admission agreement Staff is overcharging for services not received Staff mishandled a resident's medication Staff did not provide adequate care and supervision to the residents Staff did not provide healthful and comfortable accommodations for a resident Staff did not safeguard a resident's personal belongings Staff did not ensure a resident attended scheduled appointments Staff did not ensure a resident received therapy while in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 5/22/2025 Licensing Program Analyst (LPA) Jill Nakagawa arrived unannounced to continue the complaint investigation and to deliver findings regarding the above allegations. LPA Nakagawa met with Administrator Fernando Valadez. LPA toured the facility, reviewed resident records, made observations, interviewed staff and outside parties during the course of the investigation. The complaint alleges that the Staff did not abide by the admission agreement; stating that resident (R1) moved out of the facility on 9/30/2024, but continued to be billed for monthly rent and cable for October 2024. Based on a review of resident R1’s admissions agreement signed by R1’s responsible party, states a 30-day notice must be given prior to move-out. Records indicate R1 vacated the facility on 9/30/2024 but a 30-day notice was not given to the facility, therefore the allegation that the staff did not abide by the admission agreement is unsubstantiated. Continued on 9099-C..... UnsubstantiatedCDSS inspection report, May 22, 2025 · control 21-AS-20250122122628

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is in disrepair Staff did not respond to resident's call for assistance in a timely manner Staff mismanaged resident's medication
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Jill Nakagawa arrived at The Californian on 10/24/2024 to complete an investigation and deliver findings on the above allegations. The complaint alleges that at the time Resident (R1) moved into the facility, the air-conditioning in R1’s apartment was not functioning. Portable air-conditioners were provided to R1. Outside temperatures ranged from 89 degrees to 105 degrees per Accuweather records. On September 3, 2024 a maintenance log shows the toilet seat was loose and shifting, and on September 7, 2024 the maintenance log shows that the service pull cord had to be switched due to R1 not being able to pull cord. Continued on 9099-C... SubstantiatedCDSS inspection report, October 24, 2024 · control 21-AS-20240912175632
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not comply with Infection control requirements
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Nakagawa arrived at the facility unannounced on 09/04/2024 and conducted an investigation into the allegation “Staff did not comply with Infection control requirements”. The complainant states that the facility administration was negligent by not responding to staff and residents testing positive to Covid-19 and taking precautions in a timely manner which led to an outbreak which could have been avoided. LPA Nakagawa was first informed by phone by Administrator of (1) positive case on 5/10/2024. A second case was documented on 5/11/2024. It was not until 5/13/2024 that additional cases of staff were confirmed, raising the number of positive cases to Outbreak status. Continued on 9099-C UnsubstantiatedCDSS inspection report, September 4, 2024 · control 21-AS-20240514153351
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not ensure that resident is provided assistance. Staff left residents in soiled clothing. Staff did not provide adequate food service to resident in care. Staff do not administer residents' medications as prescribed.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Nakagawa met with Administrator Kathy Neeser for the purpose of delivering findings on the above captioned allegations. This investigation included interviews with witnesses: staff and other parties, as well as records and document reviews, photos and LPA observations. The following determinations were made: On August 7, 2024 LPA made an unannounced visit to the facility and inspected the Memory Care unit and found 33 residents, 2 care staff. There was one med tech. who came and went but did not provide care, only medication management, and one housekeeper. LPA found many residents sitting in the hallway and several residents in bed requesting care. LPA went into a resident’s room who requested help with consumption of a protein drink. LPA rang the bell for assistance without any response after 15 minutes. LPA notified the Administrator who found that the call bells were inoperable. LPA requested call bell records to verify response times but records unaCDSS inspection report, September 4, 2024 · control 21-AS-20240523134233

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is allowing unauthorized staff to provide care and supervision to residents. Medications are accessible to residents in care. Facility is not adequately staffed to meet the needs of residents in care. Facility is not meeting resident's oral hygiene needs.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Farhaan Sarangi arrived at Californian, The unannounced for the purpose of delivering complaint findings. LPA met with Executive Director, Kathy Neeser. During the course of the investigation, LPA interviewed staff and residents in care. LPA reviewed a sample of resident records and reviewed facility records. LPA obtained an outside agency report which was reviewed. In addition, LPA toured the facility on August 15, 2023. Complaint alleges that facility is allowing unauthorized staff to provide care and supervision to residents. Based on an observation of faciltiy records which were conducted on August 4, 2023, the alleged staff member was observed on the Guardian List and background clearance list. The alleged staff member was allowed to provide care and supervision to residents in placement. Complaint alleges Medications are accessible to residents in care. (Report continued on LIC 9099C) UnsubstantiatedCDSS inspection report, August 28, 2023 · control 21-AS-20230718123430
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are using illegal drugs in the facility
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Farhaan Sarangi arrived at Californian, The unannounced for the purpose of delivering complaint findings. LPA met with Executive Director, Kathy Neeser. The Department conducted a complaint investigation regarding the allegation listed above. The Reporting Parting (RP) informed the department during interviews that they had observed staff (S1) smoking methamphetamine (meth) while in the facility. The department interviewed the RP who initially stated that they had observed S1 using meth while in the facility, but later indicated that they had not seen S1 use drugs in the facility and ended the interview and was unable to provide verifiable information regarding the allegation. Additional staff were interviewed with no one able to corroborate RP’s allegation. A finding that the complaint allegation of staff are using illegal drugs in the facility is unsubstantiated meaning that although the allegation may have happened or is valid, there is not a prepondeCDSS inspection report, August 28, 2023 · control 21-AS-20230721141002
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident was physically assaulted while in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Farhaan Sarangi arrived at Californian, The unannounced for the purpose of delivering complaint findings. LPA met with Executive Director, Kathy Neeser. During the course of the investigation, LPA interviewed staff and residents in care. Resident #1 was unavailable for an interview. In addition, LPA toured the facility on August 15, 2023 and reviewed Resident #1's records. Complaint alleges Resident was physically assaulted while in care. Based on interviews that were conducted, LPA could not prove or disprove the allegation. LPA interviewed a sample of residents in care and learned of no concerns during those interviews. LPA toured the facility on August 15, 2023, and observed staff to resident interactions that presented no concerns. (Report continued on LIC 9099C) UnsubstantiatedCDSS inspection report, August 28, 2023 · control 21-AS-20230807125048
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not ensure resident records are properly maintained Staff do not ensure residents receive bathing assistance Residents are left in soiled clothing for extended periods of time Staff do not ensure residents are provided meal assistance Staff lock residents in their rooms
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Farhaan Sarangi arrived unannounced at Californian, The for the purpose of continuing on a complaint investigation inspection and delivering complaint findings. LPA was greeted at the door by Med Tech, Meri Tibbs, and was granted access into the facility. Administrator arrived 30 minutes later. During the course of the investigation, LPA interviewed staff and residents in care. In addition, LPA toured the facility on August 15, 2023 and reviewed a sample population of resident records. Complaint alleges that Staff do not ensure resident records are properly maintained. Based on interviews that were conducted, LPA could not corroborate the allegation. On August 15, 2023, LPA observed resident records from an electronic database that contained records of ADLS for residents in placement. Furthermore, additional documents were reviewed and were properly maintained at the facility and in accordance with Title 22 regulations. (Report continued on LIC 9099C) UCDSS inspection report, August 15, 2023 · control 21-AS-20230721124842

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 40 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
6
typical for this size: 1
Type B citations
5
typical for this size: 1
Substantiated complaints
13
typical for this size: 2
Total complaints
16
typical for this size: 7
State visits on file
40
typical for this size: 19
See the full inspection record on the state's site →
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