Varenita Of Simi Valley is a residential care home for the elderly (RCFE) in Simi Valley, Ventura County, California — state license #567610007, licensed for 110 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 27 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 11, 2026 — published below in full, verbatim and unscored.

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Varenita Of Simi Valley

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Residential care home for the elderly (RCFE) · Large community, 110 residents · Simi Valley, CA · Ventura County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #567610007, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
3921 Cochran Street · Simi Valley, Ventura County
Phone
(805) 327-1100
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 110 residents
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careApproved for 10 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 110 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN IN ANY ROOM. APPROVED FOR DELAYED EGRESS. HOSPICE WAIVER INCREASE APPROVED FROM 10 TO 15 HOSPICE RESIDENTS. NEW MGT COMPANY, SUNRISE SENIOR LIVING MANAGEMENT, INC. EFFECTIVE 5/1/25.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 32 times and filed 27 documents. The most recent is a facility evaluation report, dated May 11, 2026.

Most recent state visit
June 30, 2026
Occupancy at the December 16, 2025 visit
74 of 110 beds

The state's published file for this home includes 13 documents with transcribed findings, dated September 26, 2022 to December 16, 2025. 13 of the 13 carry the state's recorded outcome word: “Substantiated” (4), “Unsubstantiated” (9). 13 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 13 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 19 of 27 documentsFull record on the state’s site →
20263 state visits · 3 documents
May 11, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 3, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 15, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20255 state visits · 5 documents
Dec 16, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Residents are not being given 90 days written notice for an increase in rates.

Licensing Program Analyst (LPA) Martha Arroyo conducted an initial complaint investigation for the allegation listed above. Upon arrival, the LPA met with met with Executive Director (ED), Helen Lee and explained the reason for the visit. Entrance interview. During today's visit, the LPA conducted interviews with one staff member and five residents and obtained copies of pertinent documents relevant to the investigation. Report Continued on LIC 9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 16, 2025 · control 29-AS-20251208151834
Oct 7, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 24, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 27, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20247 state visits · 10 documents
Sep 17, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 29, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff is mishandling the residents incontinence needs while in care Staff are not meeting the residents dental needs Staff are not meeting the residents hygiene needs

Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced subsequent visit to continue investigation for the allegations listed above. Upon arrival LPA met with Nancy Nelson and explained the reason for the visit. On 07/26/2024, from 10:00 a.m. – 02:45 p.m., LPA initiated an unannounced complaint investigation for the allegations listed above. During the visit, LPA toured the physical plant, interviewed staff as well as reviewed and obtained pertinent documents relevant to the investigation. Today LPA conducted physical plant and interviewed staff. It was reported that "Staff is mishandling the residents incontinence needs while in care", as it was alleged that there is insufficient supply of incontinent products. Interviews conducted with eleven (11) staff revealed that all (11) have always seen a sufficient supply of incontinence products available. During a physical plant, the LPA found a proper supply of these products in six randomly selected resident rooms in memory cthe state’s words, verbatim · CDSS document, Aug 29, 2024 · control 29-AS-20240724111333
Aug 29, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility does not have adequate supplies Staff did not meet residents’ diapering needs

Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced subsequent visit to continue investigation for the allegations listed above. Upon arrival LPA met with Nancy Nelson and explained the reason for the visit. On 08/02/2024, from 12:00 p.m. – 02:45 p.m., LPA’s Brian Balisi and Trevor Byrne initiated an unannounced complaint investigation for the allegations listed above. During the visit, LPAs toured the physical plant, interviewed staff as well as reviewed and obtained pertinent documents relevant to the investigation. It was reported that "Facility does not have adequate supplies" as it was alleged that they have an insufficient PPE supply. Interviews conducted with eleven (11) staff revealed that all (11) have always observed a sufficient supply of PPE. During physical plant, LPA observed a sufficient supply of PPE located in a supply closet next to the medication room in memory care, in the memory care director's office, in the Executive Director's office, a supplythe state’s words, verbatim · CDSS document, Aug 29, 2024 · control 29-AS-20240729092217
Jun 28, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not following physician's orders for the resident

Licensing Program Analyst (LPA) Brian Balisi conducted a subsequent complaint visit to investigate the allegations listed above. Upon arrival LPA met with Executive Director Margie Veis and explained the reason for the visit. During the initial visit on 6/11/2024, between 1:50 p.m. and 4:00 p.m. LPA conducted physical plant, interviewed staff, resident and reviewed obtained pertinent documentation relevant to the investigation. Today LPA interviewed staff and reviewed and obtained additional documentation relevant to the investigation. It was reported that "Staff are not following physician's orders for the resident" as it was alleged that staff are not using a waist belt on Resident #1 (R1)'s wheelchair as prescribed. Interviews conducted and records review reflected on 04/13/2024 at approx. 5pm, R1 sustained a fall in their apartment , which resulted in R1 getting admitted into a local hospital. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 28, 2024 · control 29-AS-20240604133653
Mar 22, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff increased resident fees without providing new additional services.

Licensing Program Analyst (LPA), Martha Arroyo conducted a subsequent complaint visit to the above facility. The purpose of the visit is to deliver findings for the above allegation. The initial visit was conducted on 03/04/2024 by LPA M. Arroyo. On today's visit, LPA Arroyo met with Executive Director (ED), Margie Veis. Entrance interview. During the initial visit on 03/04/2024, LPA Arroyo conducted an interview with the ED at 1:50 p.m., conducted a file review at 2:30 p.m., and obtained copies of pertinent documents relevant to the investigation. Continued on LiC 9099C... Substantiatedthe state’s words, verbatim · CDSS document, Mar 22, 2024 · control 29-AS-20240229150859
Mar 14, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 18, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff speak to residents in an inappropriate manner. Staff does not provide a safe environment for residents. Staff are not properly trained to administer residents’ medications. Staff caused a resident to bleed. Staff eats resident's food. Staff inappropriately cleaned the dining room tables at the facility.

Licensing Program Analysts (LPA’s), Martha Arroyo and Brian conducted a subsequent visit to the facility to issue findings for the above allegations. The initial visit was conducted on 05/30/2023 and a subsequent visit was conducted on 06/08/2023 by LPA M. Arroyo. During today's visit, LPAs met with Executive Director, Margie Veis, and the reason for the visit was explained. Entrance interview. During the initial visit on 05/30/2023, at 1:45 p.m., LPA Arroyo conducted a tour of the facility to ensure there are no health and safety hazards, conducted interviews with seven staff, four residents, and one family member between 2:07 p.m. and 4:45 p.m., and conducted a file review at 3:50 p.m. and obtained copies of pertinent documents. On 06/08/2023, LPA Arroyo conducted interviews with the Executive Director and three staff between 9:32 a.m. and 10:00 a.m. and conducted a file review at 10:30 a.m. and obtained copies of pertinent documents. On 10/03/2023, LPA Arroyo conducted telephonic inthe state’s words, verbatim · CDSS document, Jan 18, 2024 · control 29-AS-20230522161041
Jan 18, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 18, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 5, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Dec 4, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff is using illegal drugs at the facility.

Licensing Program Analyst (LPA) Martha Arroyo conducted a subsequent complaint visit to deliver final findings for the above allegation. During today’s visit, LPA Arroyo met with Executive Director, Margie Veis and explained the reason for the visit. On 05/30/2023, the Department received a complaint alleging Staff #1 (S1) was using illegal drugs (suspected to be crystal methamphetamine or cocaine) while on the premises. The complaint was referred to the Community Care Licensing (CCL) Investigations Branch (IB) and assigned to Investigator Dennis Seng. (Report Continued on LIC 9099C...) Substantiatedthe state’s words, verbatim · CDSS document, Dec 4, 2023 · control 29-AS-20230530092434
Beside homes the same size
Type A citations3typical 1
Type B citations4typical 1
Substantiated complaints8typical 2
Total complaints12typical 7
State visits on file32typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated202633020255502024710120236822022221
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — Ventura County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (805) 327-1100

Is Varenita Of Simi Valley licensed?

Yes — Varenita Of Simi Valley is a licensed residential care home for the elderly (RCFE) in Simi Valley (Ventura County): California license #567610007, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 110 residents. State records list 27 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated May 11, 2026, appears in the inspection record on this page.

Can Varenita Of Simi Valley care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Varenita Of Simi Valley with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 110 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN IN ANY ROOM. APPROVED FOR DELAYED EGRESS. HOSPICE WAIVER INCREASE APPROVED FROM 10 TO 15 HOSPICE RESIDENTS. NEW MGT COMPANY, SUNRISE SENIOR LIVING MANAGEMENT, INC. EFFECTIVE 5/1/25.

How much does Varenita Of Simi Valley cost?

California's public licensing record does not include Varenita Of Simi Valley's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Ventura County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Varenita Of Simi Valley accept Medi-Cal or the Assisted Living Waiver?

Varenita Of Simi Valley is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

74 of 110 beds occupied (67%) when the state visited on December 16, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Varenita Of Simi Valley?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 32 state visits and 27 dated documents since 2022 for Varenita Of Simi Valley; 13 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 16, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

13 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResidents are not being given 90 days written notice for an increase in rates.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Martha Arroyo conducted an initial complaint investigation for the allegation listed above. Upon arrival, the LPA met with met with Executive Director (ED), Helen Lee and explained the reason for the visit. Entrance interview. During today's visit, the LPA conducted interviews with one staff member and five residents and obtained copies of pertinent documents relevant to the investigation. Report Continued on LIC 9099C... UnsubstantiatedCDSS inspection report, December 16, 2025 · control 29-AS-20251208151834

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff is mishandling the residents incontinence needs while in care Staff are not meeting the residents dental needs Staff are not meeting the residents hygiene needs
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced subsequent visit to continue investigation for the allegations listed above. Upon arrival LPA met with Nancy Nelson and explained the reason for the visit. On 07/26/2024, from 10:00 a.m. – 02:45 p.m., LPA initiated an unannounced complaint investigation for the allegations listed above. During the visit, LPA toured the physical plant, interviewed staff as well as reviewed and obtained pertinent documents relevant to the investigation. Today LPA conducted physical plant and interviewed staff. It was reported that "Staff is mishandling the residents incontinence needs while in care", as it was alleged that there is insufficient supply of incontinent products. Interviews conducted with eleven (11) staff revealed that all (11) have always seen a sufficient supply of incontinence products available. During a physical plant, the LPA found a proper supply of these products in six randomly selected resident rooms in memory cCDSS inspection report, August 29, 2024 · control 29-AS-20240724111333
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility does not have adequate supplies Staff did not meet residents’ diapering needs
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced subsequent visit to continue investigation for the allegations listed above. Upon arrival LPA met with Nancy Nelson and explained the reason for the visit. On 08/02/2024, from 12:00 p.m. – 02:45 p.m., LPA’s Brian Balisi and Trevor Byrne initiated an unannounced complaint investigation for the allegations listed above. During the visit, LPAs toured the physical plant, interviewed staff as well as reviewed and obtained pertinent documents relevant to the investigation. It was reported that "Facility does not have adequate supplies" as it was alleged that they have an insufficient PPE supply. Interviews conducted with eleven (11) staff revealed that all (11) have always observed a sufficient supply of PPE. During physical plant, LPA observed a sufficient supply of PPE located in a supply closet next to the medication room in memory care, in the memory care director's office, in the Executive Director's office, a supplyCDSS inspection report, August 29, 2024 · control 29-AS-20240729092217
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not following physician's orders for the resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Brian Balisi conducted a subsequent complaint visit to investigate the allegations listed above. Upon arrival LPA met with Executive Director Margie Veis and explained the reason for the visit. During the initial visit on 6/11/2024, between 1:50 p.m. and 4:00 p.m. LPA conducted physical plant, interviewed staff, resident and reviewed obtained pertinent documentation relevant to the investigation. Today LPA interviewed staff and reviewed and obtained additional documentation relevant to the investigation. It was reported that "Staff are not following physician's orders for the resident" as it was alleged that staff are not using a waist belt on Resident #1 (R1)'s wheelchair as prescribed. Interviews conducted and records review reflected on 04/13/2024 at approx. 5pm, R1 sustained a fall in their apartment , which resulted in R1 getting admitted into a local hospital. UnsubstantiatedCDSS inspection report, June 28, 2024 · control 29-AS-20240604133653
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff increased resident fees without providing new additional services.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA), Martha Arroyo conducted a subsequent complaint visit to the above facility. The purpose of the visit is to deliver findings for the above allegation. The initial visit was conducted on 03/04/2024 by LPA M. Arroyo. On today's visit, LPA Arroyo met with Executive Director (ED), Margie Veis. Entrance interview. During the initial visit on 03/04/2024, LPA Arroyo conducted an interview with the ED at 1:50 p.m., conducted a file review at 2:30 p.m., and obtained copies of pertinent documents relevant to the investigation. Continued on LiC 9099C... SubstantiatedCDSS inspection report, March 22, 2024 · control 29-AS-20240229150859
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff speak to residents in an inappropriate manner. Staff does not provide a safe environment for residents. Staff are not properly trained to administer residents’ medications. Staff caused a resident to bleed. Staff eats resident's food. Staff inappropriately cleaned the dining room tables at the facility.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analysts (LPA’s), Martha Arroyo and Brian conducted a subsequent visit to the facility to issue findings for the above allegations. The initial visit was conducted on 05/30/2023 and a subsequent visit was conducted on 06/08/2023 by LPA M. Arroyo. During today's visit, LPAs met with Executive Director, Margie Veis, and the reason for the visit was explained. Entrance interview. During the initial visit on 05/30/2023, at 1:45 p.m., LPA Arroyo conducted a tour of the facility to ensure there are no health and safety hazards, conducted interviews with seven staff, four residents, and one family member between 2:07 p.m. and 4:45 p.m., and conducted a file review at 3:50 p.m. and obtained copies of pertinent documents. On 06/08/2023, LPA Arroyo conducted interviews with the Executive Director and three staff between 9:32 a.m. and 10:00 a.m. and conducted a file review at 10:30 a.m. and obtained copies of pertinent documents. On 10/03/2023, LPA Arroyo conducted telephonic inCDSS inspection report, January 18, 2024 · control 29-AS-20230522161041

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff is using illegal drugs at the facility.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Martha Arroyo conducted a subsequent complaint visit to deliver final findings for the above allegation. During today’s visit, LPA Arroyo met with Executive Director, Margie Veis and explained the reason for the visit. On 05/30/2023, the Department received a complaint alleging Staff #1 (S1) was using illegal drugs (suspected to be crystal methamphetamine or cocaine) while on the premises. The complaint was referred to the Community Care Licensing (CCL) Investigations Branch (IB) and assigned to Investigator Dennis Seng. (Report Continued on LIC 9099C...) SubstantiatedCDSS inspection report, December 4, 2023 · control 29-AS-20230530092434
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is unsanitary. Staff did not provide a safe and comfortable environment for residents.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Martha Arroyo conducted a subsequent visit to the facility to issue findings for the above allegations. The initial visit was conducted on 08/04/2023 by LPA M. Arroyo. On today’s visit, LPA Arroyo met with Executive Director (ED), Margie Veis and the reason for the visit was explained. Entrance interview. During the initial visit on 08/04/2023, the LPA conducted a tour of the facility to ensure there are no health and safety hazards at 10:48 a.m., toured resident bedroom at 10:50 a.m., conducted an interview with the Health Services Director and one resident at 10:15 a.m. and 10:51 a.m., and conducted a resident file review at 11:30 a.m. and obtained copies of pertinent documents. (Report Continued on LIC 9099C...) UnsubstantiatedCDSS inspection report, August 14, 2023 · control 29-AS-20230731111448
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not ensure that residents are receiving their medications as prescribed.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Martha Arroyo conducted a subsequent visit to the facility to issue findings for the above allegation. The initial visit was conducted on 08/04/2023 by LPA M. Arroyo. On today’s visit, LPA Arroyo met with Executive Director (ED), Margie Veis and the reason for the visit was explained. Entrance interview. During the initial visit on 08/04/2023, the LPA conducted a tour of the facility to ensure there are no health and safety hazards at 10:48 a.m., conducted an interview with the Health Services Director and one resident at 10:15 a.m. and 10:59 a.m., and obtained copies of pertinent documents relevant to the investigation at 11:30 a.m. (Report Continued on LIC 9099C...) UnsubstantiatedCDSS inspection report, August 14, 2023 · control 29-AS-20230801143754
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident is left soiled while in care Staff not addressing a resident's incontinence needs Staff did not properly monitor a resident's change in medical condition Resident hygiene needs not met
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
*This is report supersedes 9099 issued on 4/23/2023. Licensing Program Analyst (LPA) Zabel Chochian conducted an unannounced subsequent complaint visit to deliver final investigation finding regarding above allegations. During today’s visit LPA met with Margie Veis, and explained the reason for visit. On 08/31/2022 the Department received a complaint regarding the above allegations. Following is a summary of the allegations and investigation findings: Allegations: Resident is left soiled while in care and staff not addressing a resident’s incontinence needs. Information was reported that Resident #1 (R1) was observed in wet soiled clothing multiple times in 03/2022. It was also reported that staff did not assist R1 with toileting needs. During the initial visit on 09/08/2022, LPA conducted interviews with facility staff, and administrator at approximately 4:45 p.m. UnsubstantiatedCDSS inspection report, June 27, 2023 · control 29-AS-20220831132941
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee is not addressing flea outbreak at the facility.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Martha Arroyo conducted a subsequent visit to the facility to issue findings for the above allegation. The initial visit was conducted on 05/30/2023 and a subsequent visit was conducted on 06/08/2023 by LPA M. Arroyo. On today’s visit, LPA Arroyo met with Executive Director (ED), Margie Veis and the reason for the visit was explained. Entrance interview. During the initial visit on 05/30/2023, LPA Arroyo conducted a tour of the facility to ensure there are no health and safety hazards at 1:45 p.m., conducted an interview with one staff at 2:07 p.m., and requested the Health Services Director email documentation by 05/31/2023. On 06/08/2023, LPA Arroyo conducted interviews with the ED and three staff between 9:32 a.m. and 10:00 a.m., and conducted a file review and obtained copies of pertinent documents at 10:30 a.m. UnsubstantiatedCDSS inspection report, June 16, 2023 · control 29-AS-20230530154616
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident care plan not updated
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
A subsequent complaint visit was conducted by Licensing Program Analyst (LPA) to deliver investigation finding regarding above allegation. LPA met with Julia Scarpa, Activities Director. Reason for visit explained. Following is a summary of the investigation: On 08/31/2022, information was received that a care plan for resident #1 was never reviewed with or signed by R1’s responsible person. Interview with facility staff and records reviewed on 01/23/2023 confirmed that R1 moved into the facility on 01/31/2022; a preplacement/initial appraisal was conducted on 10/21/2021 prior to move in. From 02/2022 – 03/2022 R1 demonstrated exit seeking behaviors and was destructive with items in the community. There was no updated care plan for the time period when R1’s change in condition was observed from 02/2022-03/2022. LPA was provided with a copy of three different care plans dated 4/12/22, 4/20/22 and 9/1/2022 which did not have signature of R1’s responsible person. Based on the informationCDSS inspection report, April 22, 2023 · control 29-AS-20220831132941

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 32 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
3
typical for this size: 1
Type B citations
4
typical for this size: 1
Substantiated complaints
8
typical for this size: 2
Total complaints
12
typical for this size: 7
State visits on file
32
typical for this size: 19
See the full inspection record on the state's site →
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