Artesian Of Ojai, The is a residential care home for the elderly (RCFE) in Ojai, Ventura County, California — state license #567609954, with a licensed capacity of 72, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 39 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 17, 2026 — published below in full, verbatim and unscored.
The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.
The state also licenses a home at this address today: Artesian Of Ojai The · licence #565850442 →
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 50 times and filed 39 documents. The most recent is a complaint investigation report, dated February 17, 2026.
The state's published file for this home includes 24 documents with transcribed findings, dated July 12, 2021 to August 25, 2025. 24 of the 24 carry the state's recorded outcome word: “Substantiated” (21), “Unsubstantiated” (3). 24 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 24 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 17, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 19, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 25, 2025Substantiated
Allegation investigated: Emergency cords are not accessible to residents.
Licensing Program Analyst (LPA) Esther Cortez arrived at the facility unannounced to conduct a 10 Day complaint visit. Upon arrival, the LPA met with Memory Care Director Iris Perez and Business Office Manager Melanie Lopez for Care Field and the reason for the visit was explained. Entrance interview conducted. During today's visit the LPA toured the facility with the Memory Care Director, conducted interviews with five (5) staff, conducted interviews with three (3) residents and attempted to interview two additional residents, and observed med pass for five (5) residents. Report will continue on the following page LIC9099-C, 2nd page. Substantiatedthe state’s words, verbatim · CDSS document, Aug 25, 2025 · control 29-AS-20250820161847
Aug 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 16, 2025Substantiated
Allegation investigated: Licensee does not ensure staff have proper fingerprint clearances Staff are not dispensing medications as prescribed.
Licensing Program Analysts (LPAs) Teresa Camara and Kelly Dulek conducted a subsequent complaint investigation visit regarding the above noted allegations. LPAs met with Marketing Director Andrea Davis who is a designated facility representative (Designee) and explained the reason for the visit. At 2:14 p.m. LPA Dulek reviewed staff files and found that Staff 1 (S1) has a fingerprint clearance with an exemption, however S1 is not associated to this facility. S1 was hired in April 2025. At 3:21 p.m. LPA Camara conducted a medication audit and found most of the medications reviewed appeared to be given as prescribed. However, Resident 1 (R1) and Resident 2 (R2) both had medications in bubble packs that appeared to not be given as prescribed, likely due to a documentation error. LPA also observed the start dates for medications were not consistently noted on the Centrally Stored Medication and Destruction Records. Based on records reviewed, the above noted allegations are deemed SUBSTANTIthe state’s words, verbatim · CDSS document, Jul 16, 2025 · control 29-AS-20250514132340
Jul 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 1, 2024Substantiated
Allegation investigated: Facility overcharged resident
Licensing Program Analyst (LPA), Esther Cortez conducted an unannounced subsequent complaint visit for the above allegations. Upon arrival, LPA met with facility staff who informed the LPA that Executive Director Amber Winterstein is no longer with the Artesian of Ojai. The LPA met with facility representative Michael Weyrick and was explained the reason for the visit. On 04/02/2024,between 12:30 p.m. and 4:30 p.m., the LPA interviewed the Care director, conducted a file review, and obtained copies of resident records and other pertinent documents relevant to the investigation. On 08/26/2024, the LPA conducted a file review, and interviewed the Executive Director. On 10/01/2024 at 10:13 a.m. LPA conducted a phone interview with one (1) staff. During today's visit the LPA conducted two (2) staff interviews, interview with R1's authorized person and obtained pertinent documents revelant to the investigation. Report will continue on LIC9099-C-2nd page. Substantiatedthe state’s words, verbatim · CDSS document, Oct 1, 2024 · control 29-AS-20240325114827
Aug 9, 2024Substantiated
Allegation investigated: Licensee fails to make reasonable efforts to safeguard residents property
At 12:10 p.m. Licensing Program Analyst (LPA) Esther Cortez conducted an unannounced subsequent complaint visit at the facility today. The LPA met with Administrator Amber Winterstein and explained the reason for the visit. On 11/20/2023, at 1:58 p.m., LPAs Emily Peraldi and Elsie Campos conducted an interview with the Administrator. At 2:06 p.m., the LPAs obtained copies of pertinent documents. At 2:55 p.m., the LPAs along with the Administrator conducted a physical plant tour. During today's visit, LPA Cortez conducted a file review, interviewed the Administrator and three (3) staff. On the allegation that Licensee fails to make reasonable efforts to safeguard residents’ property; it is the concern of the reporting party that several items, including a purple vase with an estimated value of $250-$300, Bath, kitchen and hand towels, large emery board, box of gloves, and a container of wipes went missing from Resident’s #1 (R1’s) room. Report will continue on LIC9099-C. Substantiatedthe state’s words, verbatim · CDSS document, Aug 9, 2024 · control 29-AS-20231113165608
Aug 8, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 30, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 8, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 8, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 2, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 20, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 20, 2023Substantiated
Allegation investigated: Facility refuses to provide resident records and incident reports to residents responsible party (RP) Resident incident reports are not being reported to RP and Licensing Staff is not trained properly in dementia resident care and transfers
Licensing Program Analyst (LPA) Esther Cortez conducted a subsequent complaint visit to the facility at 09:00 a.m. The LPA was greeted by staff and the reason for the visit was explained. Administrator Amber Winterstein arrived shortly after. Today, the LPA conducted one (1) resident, four (4) staff interviews, interviewed the administrator throughout the visit, and obtained pertinent copies between 9:00 a.m. and 5:00 p.m. On the allegation that Facility refuses to provide resident records and incident reports to resident’s responsible party, it is the reporting party’s concern that the responsible party for one resident (R1) requested copies of incident reports, information on resident falls, physicians report from the hospital and did not receive any documents. Report will continue on LIC9099-C Substantiatedthe state’s words, verbatim · CDSS document, Oct 20, 2023 · control 29-AS-20231003143814
Sep 5, 2023Substantiated
Allegation investigated: Staff do not assist with the self-administration of resident's medications as prescribed. Facility staff do not respond to resident’s call button.
This is an amended report. Licensing Program Analyst (LPA) Brian Phillips conducted an unannounced subsequent complaint visit on 09/05/2023 to issue final findings for the allegations above. LPA arrived at the facility and announced the purpose of the visit. LPA met with Amber Winterstein, Administrator of the facility. On the allegation: Staff do not assist with the self-administration of resident's medications as prescribed. It was alleged that the pharmacy providing the medications to the facility for residents was unable to fill a specific medication due to pharmacy hours and weekend schedule. The allegation states that facility staff were not sensitive to the pain this would cause in a resident without their medication. On 08/17/2023, LPA received documentation about R1’s medications including the Medication Administrative Report (MAR) and the Centrally Stored Medication & Destruction Log. Continued on 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Sep 5, 2023 · control 29-AS-20230407163919
Year-by-year trend
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Is Artesian Of Ojai, The licensed?
No — not currently. The CDSS state record checked August 2, 2026 lists Artesian Of Ojai, The in Ojai (Ventura County), California license #567609954, as “Closed, Change Of Ownership”, formerly licensed for 72 residents. State records list 39 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated February 17, 2026, appears in the inspection record on this page.
Can Artesian Of Ojai, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Artesian Of Ojai, The with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record72 NON-AMBULATORY. HOSPICE WAIVER FOR 15. DELAYED EGRESS APPROVED IN BUILDINGS 3 AND 4.
How much does Artesian Of Ojai, The cost?
California's public licensing record does not include Artesian Of Ojai, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Ventura County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Artesian Of Ojai, The accept Medi-Cal or the Assisted Living Waiver?
Artesian Of Ojai, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
36 of 72 beds occupied (50%) when the state visited on August 25, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Artesian Of Ojai, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 50 state visits and 39 dated documents since 2021 for Artesian Of Ojai, The; 24 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 25, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 50 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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