Atria Las Posas is a residential care home for the elderly (RCFE) in Camarillo, Ventura County, California — state license #565800476, licensed for 140 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 8, 2026 — published below in full, verbatim and unscored.

See an error in this summary? Report it — free →

22 homes in view

Atria Las Posas

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Large community, 140 residents · Camarillo, CA · Ventura County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #565800476, held since 1999 · read from the California state record on August 2, 2026 ·See on State Site →
24 Las Posas Rd · Camarillo, Ventura County
Phone
(805) 987-9872
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 140 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 10 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
140 NON-AMBULATORY. HOSPICE WAIVER FOR 10.State service designation985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 21 times and filed 17 documents. The most recent is a facility evaluation report, dated June 8, 2026.

Most recent state visit
June 19, 2026
Occupancy at the March 11, 2026 visit
111 of 140 beds

The state's published file for this home includes 12 documents with transcribed findings, dated August 3, 2021 to March 11, 2026. 12 of the 12 carry the state's recorded outcome word: “Substantiated” (7), “Unsubstantiated” (5). 12 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 12 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 15 of 17 documentsFull record on the state’s site →
20263 state visits · 4 documents
Jun 8, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 11, 2026Complaint investigation reportSubstantiated

Allegation investigated: Staff mismanaged resident's medication

Licensing Program Analyst (LPA) Valeria Conway conducted a subsequent complaint visit with the purpose of delivering findings for the above listed allegation. LPA arrived at the facility at 10:20 A.M. and met with front desk staff, who contacted the Resident Service Director (RSD), Natalie Ontiveros. At 10:32 A.M., RSD contacted Interim Executive Director (ED), Remon Pagels via telephone.4004 Interim ED was unavailable during today's visit, but authorized RSD to sign today's reports. The reason for the visit was stated. Entrance interview conducted. . Regarding the allegation “Staff mismanaged resident's medication”, it is the Reporting Parties (RPs) concern that staff are unable to manage a system to ensure there is an adequate supply of resident medication refills. Additionally, the RP further stated that staff do not follow orders when administrating medications to residents. Continued on LIC 9099-D Substantiatedthe state’s words, verbatim · CDSS document, Mar 11, 2026 · control 29-AS-20251020160401
Feb 26, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not treat residents with respect

Licensing Program Analyst (LPA) Valeria Conway conducted a 10-day initial complaint visit to address the allegation listed above. LPA arrived at the facility at 9:50 A.M. and met with front desk staff, who contacted the Resident Service Director (RSD), Natalie Ontiveros. RSD contacted Interim Executive Director (ED), Remon Pagels via telephone. At 10:08 A.M. Interim ED was unavailable during today's visit, but authorized RSD to sign today's reports. Entrance interview conducted. During today’s visit a brief physical plant tour of the facility was conducted. On 10/27/2025, LPA conducted interviews with interim ED, and three (3) Med-Techs. Additionally, LPA conducted a review of Resident #1's file, obtained copies of pertinent documents relevant to the investigation, and conducted a medication audit. Throughout the course of the investigation, LPA reviewed all documents obtained, conducted telephonic interviews with additional credible witnesses and other relevant parties. The followingthe state’s words, verbatim · CDSS document, Feb 26, 2026 · control 29-AS-20251020160401
Feb 26, 2026Complaint investigation reportSubstantiated

Allegation investigated: Facility failed to report an outbreak to appropriate agencies

This report has been amended to remove confidential information. Licensing Program Analyst (LPA) Valeria Conway conducted a 10-day initial complaint visit to address the allegation listed above. LPA arrived at the facility at 9:50 A.M. and met with front desk staff, who contacted the Resident Service Director (RSD), Natalie Ontiveros. RSD contacted Interim Executive Director (ED), Remon Pagels via telephone. At 10:08 A.M. Interim ED was unavailable during today's visit, but authorized RSD to sign today's reports. Entrance interview conducted. During today’s visit, LPA conducted additional interviews and reviewed facility records. LPA reviewed documentation including the Ventura County Public Health (VCPH) outbreak monitoring line lists, posted outbreak notifications, facility progress notes, incident reports submitted to Community Care Licensing (CCL), and email correspondence. The following was then determined: Continude on LIC 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Feb 26, 2026 · control 29-AS-20260218095129
20255 state visits · 7 documents
Oct 27, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 18, 2025Complaint investigation reportSubstantiated

Allegation investigated: Insufficient staffing

Licensing Program Analyst (LPA) Valeria Conway conducted a subsequent complaint visit with the purpose of delivering findings for the above listed allegation. LPA met with Executive Director (ED), Amber Winterstein. The reason for the visit was stated. Entrance interview conducted. During today’s visit a brief physical plant tour of the facility was conducted to ensure health and safety precautions were met. No immediate health and safety concerns were identified during today's visit. On 07/03/2025, LPA interviewed the ED and conducted a physical plant tour, including the Life Guidance/Memory Care (LG) unit. LPA obtained copies of documents pertinent to the investigation, reviewed resident files and requested timecards and schedules for all current staff. Continued on LIC 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Sep 18, 2025 · control 29-AS-20250625091704
Jun 19, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 21, 2025Complaint investigation reportSubstantiated

Allegation investigated: Facility is not kept in good repair

Licensing Program Analyst (LPA) Valeria Conway conducted a subsequent complaint visit with the purpose of delivering findings for the above listed allegation. LPA met with Executive Director (ED), Aamber Winterstein. Reason for the visit was stated. Entrance interview conducted. During today’s visit a brief physical plant tour of the facility was conducted to ensure health and safety precaution were met. On 04/10/2025, LPA Conway, conducted an initial complaint visit. During that visit, LPA conducted a tour of the physical plant, obtained copy of the resident and staff roster and obtained pertinent information relevant to the investigation. Between 10:30 A.M. and 2:30 P.M. LPA conducted interviews with the ED, Maintenance Director, Director Culinary Services, four (4) residents and two (2) staff members. Throughout the course of the investigation, LPA reviewed all documents obtained and conducted telephonic interviews with additional credible witnesses and other relevant parties. The fthe state’s words, verbatim · CDSS document, May 21, 2025 · control 29-AS-20250404152726
May 21, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not keep residents’ personal information confidential Staff yelled at resident.

Licensing Program Analyst (LPA) Valeria Conway conducted a subsequent complaint visit with the purpose of delivering findings for the above listed allegation. LPA met with Executive Director (ED), Aamber Winterstein. Reason for the visit was stated. Entrance interview conducted. During today’s visit a brief physical plant tour of the facility was conducted to ensure health and safety precaution were met. On 12/31/2024 LPA Conway, conducted an initial complaint visit. During that visit, LPA conducted a tour of the physical plant, obtained copy of the resident and staff roster and obtained pertinent information relevant to the investigation. Between 9:51 A.M. and 12:40 P.M. LPA conducted a brief plant tour, interviewed the ED and two (2) staff members. Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, May 21, 2025 · control 29-AS-20241227114635
Apr 22, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff did not refill residents medication timely resulting in resident missing medications Staff are not giving residents medication as prescribed Insufficient staffing

At 9:45 A.M. Licensing Program Analyst (LPA) Valeria Conway conducted a subsequent complaint visit with the purpose of delivering findings for the above listed allegations. LPA met with Executive Director (ED), Amber Winterstein. Reason for the visit was stated. Entrance interview conducted. During today’s visit a brief physical plant tour was conducted. No health and safety concerns were identified during today's tour. LPA Conway conducted an initial complaint visit on 03/20/2025. During that visit, LPA conducted a tour of the physical plant, Between 1:20 P.M. and 3:10 P.M. LPA conducted interviews with the ED, Resident Services Director (RSD) and two (2) staff members. Additionally, LPA obtained copies of pertinent documents relevant to the investigation and conducted a brief medication audit. Continued on LIC 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Apr 22, 2025 · control 29-AS-20250318091807
Apr 22, 2025Complaint investigation reportSubstantiated

Allegation investigated: Due to insufficient staffing, residents are not given medication as prescribed.

At 9:45 A.M. Licensing Program Analyst (LPA) Valeria Conway conducted a subsequent complaint visit with the purpose of delivering findings for the above listed allegations. LPA met with Executive Director (ED), Amber Winterstain. Reason for the visit was stated. Entrance interview conducted. During today’s visit a brief physical plant tour was conducted. No health and safety concerns were identified during today's tour. LPA Conway conducted an initial complaint visit on 03/20/2025. During that visit, LPA conducted a tour of the physical plant, Between 1:20 P.M. and 3:10 P.M. LPA conducted interviews with the ED, Resident Services Director (RSD) and two (2) staff members. Additionally, LPA obtained copies of pertinent documents relevant to the investigation and conducted a brief medication audit. Continued on LIC 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Apr 22, 2025 · control 29-AS-20241227114635
20243 state visits · 4 documents
Oct 4, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Neglect/Lack of Care and Supervision: Resident #1 (R1) sustained a fracture/serious bodily injury while under the care and supervision of the facility. Neglect/Lack of Care and Supervision: Resident #1 (1) was on the floor from an unwitnessed fall for an extended period of time while under the care and supervision of the facility. Staff did not follow resident's care plan. Staff went through resident's personal belongings without resident's consent.

Licensing Program Analyst (LPA) Teresa Camara conducted a subsequent complaint visit to deliver final findings for the above allegations. During today’s visit, LPA Camara met with Administrator/Executive Director (ED) Amber Winterstein and explained the reason for the visit. LPA also met with the resident services director at 11:06 a.m. and reviewed documents. On 04/29/2024, the Woodland Hills North Adult and Senior Care Regional Office (RO) received a complaint regarding neglect/lack of care and supervision. The complaint alleged Resident #1 (R1) sustained a fracture while under the care and supervision of the facility, and facility staff left R1 on the floor for an extended period of time. The complaint was referred to the Community Care Licensing Division (CCLD) Investigations Branch (IB) and assigned to Investigator Jasmin Mendez. (continued on LIC9099-C, page 2) Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 4, 2024 · control 29-AS-20240426151300
Oct 4, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff handled resident in a rough manner. Staff does not treat resident with respect.

Licensing Program Analyst (LPA) Teresa Camara conducted a subsequent complaint investigation visit to deliver findings on the above noted allegations. LPA met with Administrator/Executive Director (ED) Amber Winterstein and explained the reason for the visit. During today's visit, LPA interviewed the resident services director at 10:40 a.m. and resident 1 (R1) at 11:06 a.m. LPA also reviewed and obtained pertinent documents at 11:46 a.m. R1 receives assistance with showering. On or about 6/5/2024, staff 1 (S1) was assigned to assist R1 with their shower. R1 felt S1 did not bathe them completely and felt S1 required more training. In addition, R1 did not like the way S1 put on their shoes. R1 stated that was the only time S1 assisted with their shower. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 4, 2024 · control 29-AS-20240610100123
Aug 6, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 14, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations4typical 1
Type B citations5typical 1
Substantiated complaints13typical 2
Total complaints9typical 7
State visits on file21typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 1999.
Year-by-year trend
YearVisitsDocumentsSubstantiated202634220255742024340202311020222212021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Ventura County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →

Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2026 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (805) 987-9872

Is Atria Las Posas licensed?

Yes — Atria Las Posas is a licensed residential care home for the elderly (RCFE) in Camarillo (Ventura County): California license #565800476, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 140 residents. State records list 17 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated June 8, 2026, appears in the inspection record on this page.

Can Atria Las Posas care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Atria Las Posas with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record140 NON-AMBULATORY. HOSPICE WAIVER FOR 10.

How much does Atria Las Posas cost?

California's public licensing record does not include Atria Las Posas's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Ventura County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Atria Las Posas accept Medi-Cal or the Assisted Living Waiver?

Atria Las Posas is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

111 of 140 beds occupied (79%) when the state visited on March 11, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Atria Las Posas?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 21 state visits and 17 dated documents since 2021 for Atria Las Posas; 12 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 11, 2026, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

12 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff mismanaged resident's medication
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Valeria Conway conducted a subsequent complaint visit with the purpose of delivering findings for the above listed allegation. LPA arrived at the facility at 10:20 A.M. and met with front desk staff, who contacted the Resident Service Director (RSD), Natalie Ontiveros. At 10:32 A.M., RSD contacted Interim Executive Director (ED), Remon Pagels via telephone.4004 Interim ED was unavailable during today's visit, but authorized RSD to sign today's reports. The reason for the visit was stated. Entrance interview conducted. . Regarding the allegation “Staff mismanaged resident's medication”, it is the Reporting Parties (RPs) concern that staff are unable to manage a system to ensure there is an adequate supply of resident medication refills. Additionally, the RP further stated that staff do not follow orders when administrating medications to residents. Continued on LIC 9099-D SubstantiatedCDSS inspection report, March 11, 2026 · control 29-AS-20251020160401
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not treat residents with respect
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Valeria Conway conducted a 10-day initial complaint visit to address the allegation listed above. LPA arrived at the facility at 9:50 A.M. and met with front desk staff, who contacted the Resident Service Director (RSD), Natalie Ontiveros. RSD contacted Interim Executive Director (ED), Remon Pagels via telephone. At 10:08 A.M. Interim ED was unavailable during today's visit, but authorized RSD to sign today's reports. Entrance interview conducted. During today’s visit a brief physical plant tour of the facility was conducted. On 10/27/2025, LPA conducted interviews with interim ED, and three (3) Med-Techs. Additionally, LPA conducted a review of Resident #1's file, obtained copies of pertinent documents relevant to the investigation, and conducted a medication audit. Throughout the course of the investigation, LPA reviewed all documents obtained, conducted telephonic interviews with additional credible witnesses and other relevant parties. The followingCDSS inspection report, February 26, 2026 · control 29-AS-20251020160401
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility failed to report an outbreak to appropriate agencies
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
This report has been amended to remove confidential information. Licensing Program Analyst (LPA) Valeria Conway conducted a 10-day initial complaint visit to address the allegation listed above. LPA arrived at the facility at 9:50 A.M. and met with front desk staff, who contacted the Resident Service Director (RSD), Natalie Ontiveros. RSD contacted Interim Executive Director (ED), Remon Pagels via telephone. At 10:08 A.M. Interim ED was unavailable during today's visit, but authorized RSD to sign today's reports. Entrance interview conducted. During today’s visit, LPA conducted additional interviews and reviewed facility records. LPA reviewed documentation including the Ventura County Public Health (VCPH) outbreak monitoring line lists, posted outbreak notifications, facility progress notes, incident reports submitted to Community Care Licensing (CCL), and email correspondence. The following was then determined: Continude on LIC 9099-C SubstantiatedCDSS inspection report, February 26, 2026 · control 29-AS-20260218095129

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedInsufficient staffing
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Valeria Conway conducted a subsequent complaint visit with the purpose of delivering findings for the above listed allegation. LPA met with Executive Director (ED), Amber Winterstein. The reason for the visit was stated. Entrance interview conducted. During today’s visit a brief physical plant tour of the facility was conducted to ensure health and safety precautions were met. No immediate health and safety concerns were identified during today's visit. On 07/03/2025, LPA interviewed the ED and conducted a physical plant tour, including the Life Guidance/Memory Care (LG) unit. LPA obtained copies of documents pertinent to the investigation, reviewed resident files and requested timecards and schedules for all current staff. Continued on LIC 9099-C SubstantiatedCDSS inspection report, September 18, 2025 · control 29-AS-20250625091704
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is not kept in good repair
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Valeria Conway conducted a subsequent complaint visit with the purpose of delivering findings for the above listed allegation. LPA met with Executive Director (ED), Aamber Winterstein. Reason for the visit was stated. Entrance interview conducted. During today’s visit a brief physical plant tour of the facility was conducted to ensure health and safety precaution were met. On 04/10/2025, LPA Conway, conducted an initial complaint visit. During that visit, LPA conducted a tour of the physical plant, obtained copy of the resident and staff roster and obtained pertinent information relevant to the investigation. Between 10:30 A.M. and 2:30 P.M. LPA conducted interviews with the ED, Maintenance Director, Director Culinary Services, four (4) residents and two (2) staff members. Throughout the course of the investigation, LPA reviewed all documents obtained and conducted telephonic interviews with additional credible witnesses and other relevant parties. The fCDSS inspection report, May 21, 2025 · control 29-AS-20250404152726
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not keep residents’ personal information confidential Staff yelled at resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Valeria Conway conducted a subsequent complaint visit with the purpose of delivering findings for the above listed allegation. LPA met with Executive Director (ED), Aamber Winterstein. Reason for the visit was stated. Entrance interview conducted. During today’s visit a brief physical plant tour of the facility was conducted to ensure health and safety precaution were met. On 12/31/2024 LPA Conway, conducted an initial complaint visit. During that visit, LPA conducted a tour of the physical plant, obtained copy of the resident and staff roster and obtained pertinent information relevant to the investigation. Between 9:51 A.M. and 12:40 P.M. LPA conducted a brief plant tour, interviewed the ED and two (2) staff members. Continued on LIC 9099-C UnsubstantiatedCDSS inspection report, May 21, 2025 · control 29-AS-20241227114635
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not refill residents medication timely resulting in resident missing medications Staff are not giving residents medication as prescribed Insufficient staffing
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At 9:45 A.M. Licensing Program Analyst (LPA) Valeria Conway conducted a subsequent complaint visit with the purpose of delivering findings for the above listed allegations. LPA met with Executive Director (ED), Amber Winterstein. Reason for the visit was stated. Entrance interview conducted. During today’s visit a brief physical plant tour was conducted. No health and safety concerns were identified during today's tour. LPA Conway conducted an initial complaint visit on 03/20/2025. During that visit, LPA conducted a tour of the physical plant, Between 1:20 P.M. and 3:10 P.M. LPA conducted interviews with the ED, Resident Services Director (RSD) and two (2) staff members. Additionally, LPA obtained copies of pertinent documents relevant to the investigation and conducted a brief medication audit. Continued on LIC 9099-C SubstantiatedCDSS inspection report, April 22, 2025 · control 29-AS-20250318091807
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedDue to insufficient staffing, residents are not given medication as prescribed.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At 9:45 A.M. Licensing Program Analyst (LPA) Valeria Conway conducted a subsequent complaint visit with the purpose of delivering findings for the above listed allegations. LPA met with Executive Director (ED), Amber Winterstain. Reason for the visit was stated. Entrance interview conducted. During today’s visit a brief physical plant tour was conducted. No health and safety concerns were identified during today's tour. LPA Conway conducted an initial complaint visit on 03/20/2025. During that visit, LPA conducted a tour of the physical plant, Between 1:20 P.M. and 3:10 P.M. LPA conducted interviews with the ED, Resident Services Director (RSD) and two (2) staff members. Additionally, LPA obtained copies of pertinent documents relevant to the investigation and conducted a brief medication audit. Continued on LIC 9099-C SubstantiatedCDSS inspection report, April 22, 2025 · control 29-AS-20241227114635

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedNeglect/Lack of Care and Supervision: Resident #1 (R1) sustained a fracture/serious bodily injury while under the care and supervision of the facility. Neglect/Lack of Care and Supervision: Resident #1 (1) was on the floor from an unwitnessed fall for an extended period of time while under the care and supervision of the facility. Staff did not follow resident's care plan. Staff went through resident's personal belongings without resident's consent.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Teresa Camara conducted a subsequent complaint visit to deliver final findings for the above allegations. During today’s visit, LPA Camara met with Administrator/Executive Director (ED) Amber Winterstein and explained the reason for the visit. LPA also met with the resident services director at 11:06 a.m. and reviewed documents. On 04/29/2024, the Woodland Hills North Adult and Senior Care Regional Office (RO) received a complaint regarding neglect/lack of care and supervision. The complaint alleged Resident #1 (R1) sustained a fracture while under the care and supervision of the facility, and facility staff left R1 on the floor for an extended period of time. The complaint was referred to the Community Care Licensing Division (CCLD) Investigations Branch (IB) and assigned to Investigator Jasmin Mendez. (continued on LIC9099-C, page 2) UnsubstantiatedCDSS inspection report, October 4, 2024 · control 29-AS-20240426151300
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff handled resident in a rough manner. Staff does not treat resident with respect.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Teresa Camara conducted a subsequent complaint investigation visit to deliver findings on the above noted allegations. LPA met with Administrator/Executive Director (ED) Amber Winterstein and explained the reason for the visit. During today's visit, LPA interviewed the resident services director at 10:40 a.m. and resident 1 (R1) at 11:06 a.m. LPA also reviewed and obtained pertinent documents at 11:46 a.m. R1 receives assistance with showering. On or about 6/5/2024, staff 1 (S1) was assigned to assist R1 with their shower. R1 felt S1 did not bathe them completely and felt S1 required more training. In addition, R1 did not like the way S1 put on their shoes. R1 stated that was the only time S1 assisted with their shower. UnsubstantiatedCDSS inspection report, October 4, 2024 · control 29-AS-20240610100123

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 21 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
4
typical for this size: 1
Type B citations
5
typical for this size: 1
Substantiated complaints
13
typical for this size: 2
Total complaints
9
typical for this size: 7
State visits on file
21
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(805) 987-9872
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

Do you run Atria Las Posas? Claim this listing — free — add photos, activities, languages, and today’s availability.